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Fraser Suites Dalian

No.30 Ganglong Road, Zhongshan District, Dalian 116001 China
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Guests1 room, 2 adults, 0 children
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$79
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Free cancellation until 09/25/19
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Traveler (104)
Room & Suite (49)
Videos (3)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The 259-unit property is part of the Europark Tower mixed-use development, which comprises designer offices, luxury residential apartments and a 100,000 sqm shopping mall. Ranging from studios to three-bedroom apartments, each fully furnished serviced apartment features integrated living, dining, and bedroom areas, with well-appointed kitchens and comprehensive home entertainment systems.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Tennis court
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Free internet
Wifi
Public wifi
Internet
Hot tub
Indoor pool
Bar / lounge
Restaurant
Breakfast available
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Concierge
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Air conditioning
Housekeeping
Room service
Kitchenette
Microwave
Refrigerator
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Good to know
HOTEL CLASS
HOTEL STYLE
Great View
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131Reviews3Q+A4Room tips
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Popular mentions
I enjoyed my stay in Fraser Suites in Dalian for one month. Every body in this hotel is really hepulf. The personal is always ready to help you with questions and everything else you need. Breakfast is good and the food is delicious. I will go back to this Hotel in Dalian for sure.
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Response from Departure08621752212, Resident Manager at Fraser Suites Dalian
Responded 2 weeks ago
We are glad that you had an enjoyable stay. I will share your compliments with my team. Thank you for sharing your experience and we look forward to welcoming you again. Your sincerely Resident Manager Vicky
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Stayed 2nights here 28-30Jul at room 1210. Location is a bit out from downtown (though still not considered that far) hence most cab have not heard of the name, so suggest to bring the hotel card along, else, do remember the name of the attaching shopping mall and cab drivers seems to know it better. Check in was smooth and friendly, we were given room on L11 initially but upon entering it smells smoke so much despite the nonsmoking floor. Recep gladly gave us another room. Breakfast was great with good variety. Water pressure if great and bed quality is good. You can assess the mall from L4 where there was many stores and restaurants. Only downside is there is no supermarket or 7-11 kinda store so trying to find a place to buy water wasn't that easy. Would gladly come back again
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Response from Departure08621752212, Resident Manager at Fraser Suites Dalian
Responded 4 weeks ago
Dear Guest: Thank you for taking the time to share your stay experience with us. We are happy to meet your certain expectations with our facilities and service. FYI.The supermarket will open at B1 of mall on end of Aug. Once again, thank you for your valued patronage. From all of us at Fraser Suites Dalian,we look forward to welcoming you again to see our improvment and better. Yours sincerely Vicky Guo
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This is my second time staying at the Fraser Suites Dalian, both long term stays at 20+ nights, and both times I had a really great experience. The rooms are spacious and fully stocked. The beds are big, clean and have an assortment of pillows. There's a nice TV and and office desk in the rooms as well. There's also a bluetooth enabled soundbar, which I LOVED. You can simply connect it to your phone and you can play your own music. My favorite part of the room was the INCREDIBLE bathroom; big, spacious and well designed. Strong water pressure and responsive water temperature control made showering at the end of a work day one of my most anticipated activities, and the tiling feels great on bare feet. (They have REALLY amazing soap, shampoo, conditioner and body lotion as well!) Another feature I really enjoyed is the gym. The gym is 24 hours which means you can work out even in the wee hours of the evening or morning. Big big plus of the gym here that is different from other hotels... IT HAS A SQUAT RACK!!!!! I actually ended up increasing my lifts during my stay here which doesn't usually happen when I'm on a long term business trip. Breakfast buffet is solid, including an omelette station where you can get eggs cooked to your preferred style. Great coffee too, although takes a while to Also the hotel actually connects directly to the Galleria mall which ups the convenience factor. The mall is conveniently connected to the Dalian Metro. Finally, a hotel review cannot be complete without mentioning the staff. From the front desk person, to the room cleaner, to the guys who makes my triple egg white omelette with everything on it every morning (sorry for the difficult order!), every person is kind and helpful if you have any issues. They actually work with you to solve problems and don't treat you like the enemy (as some hotels in China do). I want to make a special shoutout to Sophia Zhang, the Sales Manager who went above and beyond in making us feel at home, providing recommendations of things to do and places to go. Thanks so much Sophia! Overall, I very much enjoyed my stay at the Fraser Suites Dalian and I'm definitely staying there again whenever I go back.
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Response from Departure08621752212, Resident Manager at Fraser Suites Dalian
Responded Jun 30, 2019
Thank you very much for taking the time to tell us about your recent stay experience. Your feedback will be shared with the entire team at Fraser Suites Dalian! . Feedback such as yours inspire us to continually provide and improve the level of service that residents have come to expect. As we continue our efforts to achieve excellent service standards, Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again with us soon. Yours sincerely Resident Manager Vicky Guo
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I enjoyed my stay at Fraser Suite as usual and I will definitely return again. Front desk Lewis and Cara provided warm and very welcoming services. Hope they will maintain standard of this hotel in future.
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Response from Departure08621752212, Resident Manager at Fraser Suites Dalian
Responded Jun 24, 2019
Dear Guest: Thank you for your feedback. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Fraser Suites Dalian, we look forward to welcoming you again.
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This was our first stay at Fraser Suites and we left impressed! We were traveling in a family of four adults + one infant and booked our three night stay last minute while we were in Dalian. We arrived the hotel after 9pm and the check in took under 10 minutes. The room was well appointed with induction cooker, microwave, fridge, washing machine etc. The bed was comfortable, shower/bath was clean with hot/cold running water and adequate pressure. Highlight was the excellent WiFi with in-built vpn which let’s you access YouTube/Facebook/WhatsApp etc. We didn’t try the pool, sauna, jacuzzi etc but all facilities were in place. The gym is on the smaller side but has adequate equipment for a good workout. Also it is accessible 24 hours with room key card. Daily housekeeping was adequate as well and the checkout was fast. The hotel car parking is paid but in house guests get a discount. I must mention all the front desk staff we encountered was friendly and tried their best to help. Some scope for improvement: - Breakfast experience was pretty average. Coffee tasted weird (strange chemical taste), cereal/cold food selection was basic, pastry/bakery selection was small, egg station had pre-cooked eggs which were cold. Didn’t receive any service from the restaurant staff as well - Gym equipment was brand new but it should be regularly cleaned and disinfected by staff. Noticed a lot of sweat marks on the treadmill and leftover tissues from previous day. Also no bottled water and tissues available in gym - Mobile network signal (China Unicom) within the hotel was very poor and experienced frequent disconnections Overall we enjoyed the stay and definitely Fraser Suites Dalian will be our top choice in the near future! Great find for our family!
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Response from Departure08621752212, Resident Manager at Fraser Suites Dalian
Responded Jun 2, 2019
Dear Resident, It was a great pleasure having you stay at Fraser Suites Dalian. Thank you for sharing your feedback about your stay experience with us. I have noted your observations and recommendations for improvements to the breakfast quality/service, Gym and Mobile network signal areas that requires improvement etc.Please be assured that I will coordinate the plans for these enhancements with the respective team members. We seek your patience and understanding as the recommendations may require time to be implemented. we will continue in our improvement efforts to provide excellent service and products to our residents. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better. Yours sincerely Vicky Guo Resident Manager
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PRICE RANGE
$73 - $141 (Based on Average Rates for a Standard Room)
LOCATION
ChinaLiaoningDalian
NUMBER OF ROOMS
259
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