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InterContinental Hotel Dalian

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No.6 Youhao Square, Zhongshan District, Dalian 116001 China
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Traveler (497)
Room & Suite (147)
Dining (30)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
InterContinental Dalian is located in central Dalian between Youhao and Zhongshan Squares, just steps away from the railway station and the shopping malls with easy access to international Co-ops and Government offices. All rooms provide sweeping views of the city. Dalian serves as a bridge between northeastern China and Inner Mongolia and is the gateway to Beijing and Tianjin. Known for its pleasant climate, scenic mountains and beaches, Dalian is renowned for its emerald lawns and blooming flowers. The best way to experience the essence of Dalian is to visit any of its 70 squares, which outshine any other major city in China.
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Property amenities
Paid wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Spa
Hot tub
Indoor pool
Heated pool
Restaurant
Breakfast buffet
Banquet room
Meeting rooms
Concierge
Butler service
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Great View
Hotel links
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Popular mentions
Live here for 2 weeks for my business trip. Room is clean and neat. Thanks to the Mdm Lu Gui Zhi for the cleaning and tidying up the room. Quite a convenient place to go around. there are a couple of shopping centres and markets nearby. Breakfast is alright but spending 2 weeks here is enough for me to find the breakfast a bit routine and boring.
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Response from Truly_Yu, Public Relations Manager at InterContinental Hotel Dalian
Responded 4 weeks ago
Thank you for taking the time to share your feedback regarding your recent stay with us at InterContinental Dalian.Feedback like yours on types of breakfast is very valuable to us . We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!
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The good part is the rooms were spacious & the other amenities like swimming pool was good. But since their was temperature drop, they should maintain the lukeworm water which they did not. The option for tea & coffee with tea kettel was good. The bad part was the centralised air condition was not comfortable. it was too hot. The other thing which needs immediate attention is that their internet service was very slow. overall average or above average. though the lobby is exequisute.
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Response from Truly_Yu, Public Relations Manager at InterContinental Hotel Dalian
Responded Oct 13, 2019
Thank you for taking the time to share your valuable feedback with us. We apologize that your recent stay did not meet expectations. Our Chief Eng is copied on your comments and he will conduct a complete check on our facility. Rest assured that we are looking into both our software and hardware facilities, ensuring that we provide all our guests with an excellent experience while staying with us. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
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I don't know what to tell positive here.. Maybe just that rooms are very spacious and the pick-up service from the airport was spotless. Yet rooms are smelly and not fresh. Outside windows dirty - can't make even a simple photo through. Staff speaks no English!! Except for reception - but then none one else..!! In this matter, breakfast and dinner - horrible experiences, trying to communicate somehow via app and gestures and at least get some basics.. Wi-Fi extremely poor and slow, had to use mobile internet all the times. Never again to this place!
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Response from Truly_Yu, Public Relations Manager at InterContinental Hotel Dalian
Responded Sep 14, 2019
Dear xs***, Thanks for sharing your valuable feedback with regards to our hotel. We would like to take this opportunity to apologize for any inconvenience of our service. And we will continue to strengthen English training for our staff. Our Chief Eng is copied on your comments and he will conduct a complete check on our air circulation. Meanwhile, feedback like yours on breakfast quality is very valuable to us and enables us to monitor our standards, which on this occasion regretfully has failed to meet your expectations. We appreciate your feedback as our best resource for improving guest services. We hope you'd give us a chance in the future to show you how great our hotel is, and look forward to welcoming you back to our hotel again. Thank you!
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The front desk’s services is not up to the standards of other International hotels. I booked a non-smoking room and they gave me a smoking room. I had to wait for more than an hour to get the room reallocated. They also failed to identify my IHG membership. The room cards were not set up properly and had to be exchanged twice during the 1 week stay.
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Response from Truly_Yu, Public Relations Manager at InterContinental Hotel Dalian
Responded Aug 18, 2019
Dear 669michelleq, Thank you for taking the time to share your feedback regarding your recent stay with us at InterContinental Dalian. We would like to take this opportunity to apologize for any inconvenience our service may have caused you. This is not at all our usual standard of service and I know how you must have felt. We appreciate your feedback as this is our best resource for improving guest services.We will more focus on our Front Desk staff working details and emphasis them the way of communicate with guests through hospitability standard. Thank you again for your feedback and support and we look forward to the pleasure of welcoming you back to InterContinental Dalian in the near future. Thank you!
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I expect more service for Intercontinental however the room service food was cold and the server was not very professional. Good point - The hotel room was comfortable and spacious. The breakfast spread was also good.
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Response from Truly_Yu, Public Relations Manager at InterContinental Hotel Dalian
Responded Aug 15, 2019
Dear Jolene567, Thank you for taking the time to share your feedback regarding your recent stay with us at InterContinental Dalian. We are very glad to know that our spacious room and good breakfast making your visit very enjoyable. Your comments about room service food and server have been documented and will certainly be looked into right away. We appreciate your feedback as this is our best resource for improving guest services. We hope this would not deter you from choosing InterContinental Dalian again in the future. We look forward to welcoming you back to our hotel again. Thank you!
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Previous
PRICE RANGE
$75 - $102 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
大连远洋酒店, 大连远洋州际酒店, 远洋洲际大酒店, 大连远洋洲际酒店, 大连远洋洲际
LOCATION
ChinaLiaoningDalian
NUMBER OF ROOMS
502
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Frequently Asked Questions about InterContinental Hotel Dalian
Which popular attractions are close to InterContinental Hotel Dalian?
Nearby attractions include Victory Square (0.04 miles), Friendship Square (0.2 miles), and Kaile MAK Mall (green muddy roads) (0.2 miles).
What are some of the property amenities at InterContinental Hotel Dalian?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at InterContinental Hotel Dalian?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Hotel Dalian?
Guests can enjoy an on-site restaurant and a lounge during their stay.
What are some restaurants close to InterContinental Hotel Dalian?
Conveniently located restaurants include Indian Hut, JiangHu Qian Japanese Restaurant (JiuZhou Hua MeiDa), and Da LianJiang Hu Qian Japanese Restaurant (Rui Shi Hotel).
Are there opportunities to exercise at InterContinental Hotel Dalian?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does InterContinental Hotel Dalian have an airport shuttle?
Yes, InterContinental Hotel Dalian offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at InterContinental Hotel Dalian?
Yes, dry cleaning and laundry service are offered to guests.
Does InterContinental Hotel Dalian offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to InterContinental Hotel Dalian?
Many travelers enjoy visiting Manchuria Railway Company Building Site (0.7 miles).
Is InterContinental Hotel Dalian accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.