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Shangri-La Hotel, Changchun

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Shangri-La Hotel, Changchun
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603 Reviews from our TripAdvisor Community

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Showing 118: English reviews
Empoli, Italy
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This five star in changchun is definetely suggested. The rooms are spacious and nice. The lobby is huge with a nice bar. Underground club with young people and very frequented. Excellent breakfast. Perfect service and rates are relatively low. One of the best hotels I'be ever been.

Helpful?
Thank Marco M
Queena X, Manager at Shangri-La Hotel, Changchun, responded to this review

Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. We are glad you enjoyed our facilities and services and had a pleasant stay at our hotel. Also, thank you again for your good words, we will continue to do so... More 

Beijing, China
1 review
5 of 5 stars Reviewed 3 weeks ago

good location in the center of downtown area, clean room, always warm and friendly people, diversified food for the Buffet breakfast. I like the experience and will continue to choose Shangri-La Hotel in the future.

Review collected in partnership with shangri-la.com

Helpful?
Thank Shuai2016
Queena X, Manager at Shangri-La Hotel, Changchun, responded to this review

Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. We are glad you enjoyed our facilities and services and had a pleasant stay at our hotel. Also, thank you again for your good words, we will continue to do so... More 

Eindhoven, The Netherlands
Level Contributor
102 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed June 16, 2016

My first visit to Changchun, Weather wasn't too good but when I arrived at the hotel, I was greeted by lovely hotel staff. Check-In was quick and easy although I changed my room as I wasn't liking the view, The hotel staff waited until I got the room I wanted. I also had dinner at the Shen restaurant which was... More 

Helpful?
Thank Irfy A
SLCC, Public Relations Manager at Shangri-La Hotel, Changchun, responded to this review

Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. I am glad you enjoyed our facilities and services and had a pleasant stay at our hotel. Also, thank you again for your good words, we will continue to do so... More 

New York City, New York
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed June 15, 2016 via mobile

It's disappointing for Shangrila I've stayed at many Shangrila all over the place. Shangrila Changchun is just not up to the standard. The staffs are not well trained. The room however is very nice. The bed is comfortable, but everything else can be better

Helpful?
Thank ssmith1003
SLCC, Public Relations Manager at Shangri-La Hotel, Changchun, responded to this review

Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. We are sorry that we have not met your expectations during your recent stay. Rest assured that your feedback is being shared with the respective departments for discussion and training purpose.... More 

Masterton, New Zealand
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 18, 2016 via mobile

This was my 4th visit to Changchun and the 2nd to the Shangri - La. Very efficient check in which was arranged on another floor as there were 12 of us. A great hotel to stay in - needed a GPS to negotiate the bed it was so big. The breakfast delicious and the staff excellent.

Helpful?
Thank Jonathan H
Queena X, Manager at Shangri-La Hotel, Changchun, responded to this review

Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. We are glad you enjoyed our facilities and services and had a pleasant stay at our hotel. Also, thank you again for your good words, we will continue to do so... More 

NY
Level Contributor
252 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
5 of 5 stars Reviewed May 8, 2016

The Shangri-la is a great hotel, and it is very convenient for foreign travelers because the reception staff is fluent in English.The rooms are large, comfortable and come with all the basics, and then some. In my room, I could even find scissors and a stapler next to the desk. Wifi works fine. Breakfast has a wide variety of local... More 

Helpful?
1 Thank R_TheReader
Queena X, Manager at Shangri-La Hotel, Changchun, responded to this review

Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. We are glad you enjoyed our facilities and services and had a pleasant stay at our hotel. We provide the most caring service for our guests, from reception, room amenities, speed... More 

Calgary, Canada
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed April 6, 2016

I stayed for 2 weeks in early March at the Shangri-La. It wasn't my first trip here, but nothing has changed over the last 10 years. The rooms are excellent, the service and food in all of the restaurants keeps this hotel as the best in Changchun. During the first week there was a problem with the heating system, making... More 

Helpful?
Thank GDPCalgary
Queena X, Manager at Shangri-La Hotel, Changchun, responded to this review

Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. We are glad you enjoyed our facilities and services and had a pleasant stay at our hotel. Also, thank you again for your good words, we will continue to do so... More 

1 review
4 of 5 stars Reviewed March 22, 2016

Staff was extremely helpful and pleasant to deal with. Rooms were appointed well, but was extremely hot. There was no way to regulate the temperature. Remodel on the lower floors made it quite loud. Hotel staff allowed us to move to the Horizon club for drinks.

Helpful?
Thank Lynda G
Queena X, Manager at Shangri-La Hotel, Changchun, responded to this review

Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. I am glad you enjoyed our services and had a pleasant stay at our hotel. Meanwhile, we have paid great attention on your comments on our guest room facilities, measures have... More 

Hockenheim, Germany
Level Contributor
49 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed March 7, 2016 via mobile

I must say a very good Hotel. They renovated recently the rooms. Even the standard room is very good: enough space, big flat screen and comfortable bed. The Food in the Restaurant is a sophisticated mix about Chinese and Western style. BUT...the stuff can't speak English. Normal in China? Yes, but in the Shangri La even worst!

Helpful?
Thank Hirngirlande
Queena X, Manager at Shangri-La Hotel, Changchun, responded to this review

Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. We have paid great attention on your comments on our service associate’s English speaking abilities, rest assured that your feedback is being shared with the respective departments for discussion and training... More 

China
Level Contributor
66 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed January 26, 2016

Nice location, lots of luxury shopping nearby, though I'm not sure why anyone would want to do that in Changchun. Typical Shangri-la experience, though the rooms were a bit worn. Mattress wasn't as comfortable as I was expecting either.

Helpful?
Thank HandOfGuido
Queena X, 經理 at Shangri-La Hotel, Changchun, responded to this review

Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. I am glad you enjoyed our services and had a pleasant stay at our hotel. Meanwhile, we have attached great importance to your comments on our guest room facilities. Please rest... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Pool
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Shangri-La Hotel, Changchun is the first and only international five-star hotel in Changchun City. The hotel has been named one of the “Top 100 Asia Hotels” by the readers of Conde Nast Traveler and one of the “Top 100 China Hotels” by the readers of Travel + Leisure for four consecutive years. It was awarded the title of “Best Business Hotel” in Changchun by the readers of Business Traveller for ten consecutive years. The hotel is neighbouring with Charter Shopping Centre, Wanda Shopping Plaza and various banks. It is a 50 minutes’ drive to the Changchun Longjia International Airport, and only a 15 minutes’ drive to the Changchun Railway Station and High Speed Rail Station. Standing 25 stories high above the city’s commercial centre, Shangri-La Hotel, Changchun has 457 luxury guestrooms and 98 serviced apartments, equipped with deluxe amenities and modern conveniences as well as offering panoramic views of Changchun. All the guestrooms provide complimentary access to high speed broadband internet service. Wireless internet access available in all of the hotel’s public areas. The extensive food and beverage facilities include the food theatre of Shen Cafe, Shang Palace, Lobby Lounge and Beer Garden(opens in summer), serving international and Asian cuisine as well as northeastern specialties. The Health Club features trendy and state-of-the-art wellness and fitness facilities. The hotel also boasts one of the city’s largest Grand Ballrooms, which is completed with advanced facilities, the ideal venue for banquets, meetings and conferences and social celebrations. ... more   less 

Additional Information about Shangri-La Hotel, Changchun

Address: No.569 Xi'an Road, Chaoyang District, Changchun 130061, China
Location: China > Jilin > Changchun
Price Range: $114 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, Changchun 5*
Number of rooms: 457
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Also Known As:
Shangri La Hotel Changchun
Shangri La Changchun
Hotel Style:
#1 Luxury Hotel in Changchun
#4 Best Value Hotel in Changchun
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