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Mercure Nanchang Sunac

No.977 NanLongpan Street, Honggutan | Nanchang, Jiangxi Province, Jiangxi, Nanchang 330038, China
Traveler (29)
Room & Suite (4)

About

#7 of 768 hotels in Nanchang
Cleanliness
Service
Mercure Nanchang Sunac is an international hotel comprising of 504 rooms located in the Wanda Cultural and Tourism City. It's adjacent to the theme park thus giving you a magical feeling set among Asia's largest aquarium and romantic bar street. Facilities include the Terrace Cafe, Lobby Lounge, Meeting Rooms and Gymnasium.10 mins drive to the high speed Nanchang West station,50 mins to the Changbei International Airport.
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Property amenities
Room service
Free parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Airport transportation
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Non-smoking hotel
Public Wifi
Wheelchair access
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Room features
Air conditioning
Minibar
Accessible rooms
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL STYLE
Business
HOTEL CLASS

Location

Contact
No.977 NanLongpan Street, Honggutan Nanchang, Jiangxi Province, Jiangxi, Nanchang 330038 China
Name/address in local language
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76Reviews
41Photos
1Q+A
0Room tips
Traveler rating
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Popular mentions
Although far from the centre of town the Mercure is across the road from the vast Wanda shopping mall, and close to Nanchang's high-speed rail station. I didn't experience other, earlier reviewers' issues with poor English speaking -- in fact, I thought the staff's English
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Response from Melody1026, 宾客体验经理 at Mercure Nanchang Sunac
Responded Jan 1, 2019
Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Nanchang Sunac. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Experience Manager Mercure Nanchang Sunac
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The young men at front desk were courteous and helpful in particular Eric and his colleague tried to help with arranging two cars to the train station early next morning though without much success. Rooms were clean and in excellent condition. Beds were super comfy and
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Response from Melody1026, 宾客体验经理 at Mercure Nanchang Sunac
Responded Dec 26, 2018
Dear guest, We are appreciate your comments regarding your stay at the Mercure Nanchang Sunac. It is always a pleasure to receive positive feedback. I will share your comments with our team. Especially your recognition to Eric,I'm sure we will have more and more staffs like Eric to create better service to our guests! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Melody Yin Asst Guest Experience Manager Mercure Nanchang Sunac
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The hotel is of good quality but it missed the most important component of a good hotel - the service quality. The front desk team is hardly speaking basic English. We ordered a room service in the late evening, but the room service was not available. The hotel staff suggested
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Response from Jessy L, 經理 at Mercure Nanchang Sunac
Responded Nov 18, 2017
Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Nanchang Wanda. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Experience Manager Mercure Nanchang Wanda
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PRICE RANGE
$36 - $59 (Based on Average Rates for a Standard Room)
LOCATION
ChinaJiangxiNanchang
NUMBER OF ROOMS
504
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