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Grand Park Wuxi

#13 of 589 Hotels in Wuxi
Certificate of Excellence
No.401 Zhongshan Road, Chong'an District, Wuxi 214003, China
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Grand Park Wuxi
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153 Reviews from our TripAdvisor Community

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Melaka
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed December 16, 2015

Was on a business trip and checked-in to this hotel. Clean, spacious and staffs speak English therefore communication is not an issue here. Breakfast spread is good and food is excellent. Just a 5-min walk to train stations. Was here for only 3 days so didn't manage to visit.

Helpful?
Thank pingying
Stamford, England, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed October 29, 2015

I have visited Wuxi many times over the last 15 years and stayed in this Hotel previously when was owned by Sheraton. Stayed for four nights this October, and managed trough Booking .com to get a good price. I did not book breakfast as i found this a little expensive, so decided to get at the cafe next door or... More 

Helpful?
Thank Simmo109
Singapore, Singapore
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 31, 2015

I spent a week in Wuxi and the hotel i stayed at was Grand Park. The hotel management was very friendly and very helpful, always ready to help. The room is very spacious and in very good ambience. The Hotel location is also very close to many shopping malls and not short of any place to dine.

Helpful?
Thank GurbinderSingh
General_Manager_Wuxi, General Manager at Grand Park Wuxi, responded to this review

Dear GurbinderSingh, We would first like to thank you for taking the time to comment on your stay at our hotel. Your feedback is much appreciated and will help us make a better guest experience. We will continue to emphasise the important of keeping a luxurious environment for our guests. If you have any suggests, please email to mgt.gpwx@parkhotelgroup.com. We... More 

Altrincham, United Kingdom
Level Contributor
206 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
3 of 5 stars Reviewed August 1, 2015 via mobile

A nice and clean hotel. What you see what you get! The twin room was nice and clean. The beds were comfortable and simply furnished but nice. The views from room was great! What a beautiful city! Breakfast was lovely and there were loads to choose from both hot and cold buffets. I did enjoy my stay.

Helpful?
Thank Lipsytravel
General_Manager_Wuxi, General Manager at Grand Park Wuxi, responded to this review

Dear Lipsytravel, We would first like to thank you for taking the time to comment on your stay at our hotel. Your feedback is much appreciated and will help us make a better guest experience. We will continue to emphasise the important of keeping a luxurious environment for our guests. If you have any suggests, please email to mgt.gpwx@parkhotelgroup.com. We... More 

New Delhi, India
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed March 28, 2015

This Hotel is very near to city center and it's a boon for those who like to enjoy a night life lot of clubs & Discos very near by and open till dawn for youngsters it a worth staying here. This Hotel is very near to the subway station so you can go anywhere.

Helpful?
Thank chauhangaurav8
General_Manager_Wuxi, General Manager at Grand Park Wuxi, responded to this review

Dear chauhangaurav8, We would first like to thank you for taking the time to comment on your stay at our hotel. Your feedback is much appreciated and will help us make a better guest experience. We will continue to emphasise the important of keeping a luxurious environment for our guests. If you have any suggests, please email to mgt.gpwx@parkhotelgroup.com. We... More 

Melaka, Melaka, Malaysia
Level Contributor
71 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed February 11, 2015

I had stay in this hotel for a week... so far room is very good and environment also good... only thing for the breakfast food is a bit normal and less variety, after 2 or 3 days feel bored already... this hotel is very near to the MRT station where can travel to the southern part of the city for... More 

Helpful?
Thank NgSP80
General_Manager_Wuxi, General Manager at Grand Park Wuxi, responded to this review

Dear NgSP80, We would first like to thank you for taking the time to comment on your stay at our hotel. Your feedback is much appreciated and will help us make a better guest experience. Regarding your comment on the breakfast, please accept our sincerest apologies. We strive our best to present a luxurious environment for our guest. Thank you... More 

Singapore, Singapore
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed January 23, 2015

The hotel was centrally located around the shopping district and very convenient. That was probably the only positive take away. As a 5-star hotel, I would have expected the hotel to have better service: There was no one to open the door and carry the luggage out of the vehicle, needed to tell the front desk to get someone to... More 

Helpful?
Thank David T
General_Manager_Wuxi, General Manager at Grand Park Wuxi, responded to this review

Dear David T, We thank you for your feedback. We wished you had a better stay and we apologize that in this case the experience fell short. Our team is already looking into improving the service of the hotel. If there is anyway that we can possibly improve to give our guests a better experience, we would want to. Please... More 

Singapore, Singapore
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed December 24, 2014 via mobile

Stayed there again after two years. Expected some improvements after all these years since opening but seems like nothing has been done to make this place looks acceptable to business travellers. Even the Kensington Mall next door har closed down. One word of advice to the hotel management, competition for hotel business is heating up and you should do more... More 

Helpful?
Thank YongG537
General_Manager_Wuxi, General Manager at Grand Park Wuxi, responded to this review

Dear YongG537, We would first like to thank you for taking the time to comment on your stay at our hotel. Your feedback is much appreciated and will help us make a better guest experience. Regarding your comment on the some improvements, please accept our sincerest apologies. We strive our best to present a luxurious environment for our guest. Thank... More 

Singapore, Singapore
Level Contributor
135 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed December 9, 2014

Was excellent for me. Very spacious and had a good view. Bathroom was okay to me. Breakfast was kind of average. Need to step it up a little if you want service to be good. Got confused if I was either in Japan or China because of the Japanese food. Should also get more space inside for large crowds.

Helpful?
Thank Sharon T
General_Manager_Wuxi, General Manager at Grand Park Wuxi, responded to this review

Dear Sharon T, We would first like to thank you for taking the time to comment on your stay at our hotel. Your feedback is much appreciated and will help us make a better guest experience. We will continue to emphasise the important of keeping a luxurious environment for our guests. If you have any suggests, please email to mgt.gpwx@parkhotelgroup.com.... More 

Singapore, Singapore
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed December 7, 2014

Great hotel located near lots of shopping malls and at a central location. Room is well equipped and clean. Some small eateries around in the back alley if you're feeling adventurous for more local food. Try asking front desk or concierge for where to go for food street or bar street. Definitely will stay again.

Helpful?
Thank gateywei
General_Manager_Wuxi, General Manager at Grand Park Wuxi, responded to this review

Dear schrodters, We would first like to thank you for taking the time to comment on your stay at our hotel. Your feedback is much appreciated and will help us make a better guest experience. We will continue to emphasise the important of keeping a luxurious environment for our guests. If you have any suggests, please email to mgt.gpwx@parkhotelgroup.com. We... More 

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