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InterContinental Hotel Wuxi

285 reviews
#5 of 691 Hotels in Wuxi
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Traveler (197)
Room & Suite (79)
Dining (23)
Overview
  • Excellent59%
  • Very good29%
  • Average8%
  • Poor2%
  • Terrible2%
Travelers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
Offers from InterContinental Hotel Wuxi
Special Offer: Save on Hotel Packages!
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Contact Info
Name/address in local language
Rooms
Mar 11Mar 12
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (285)Write a Review
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All reviewsstaff were attentivemaster switchexceptional roomsan amazing hotelattending a conferencehome away from homean upgradegreat buffetinternational foodlate checkhighly recommend this hotelshort staybusiness triproom was largejapanese restaurantlobby barf b
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1 - 5 of 149 reviews
Reviewed 3 weeks ago via mobile

Stayed here for 3 nights. Easy check in. Exceptional rooms with great views. Excellent standard of food in the Icafe. Great atmosphere in the Lobby bar. Gym is well equipped with treadmill, bike, cross trainer and weights

Thank Seanat100
Hotel's Favorite
Reviewed January 17, 2018

Had a fantastic albeit short stay here. From check in to checkout the staff were amazing and always smiling. We were given an upgrade to a beautiful and extremely large suite. The club lounge was fantastic with a great selection of food and beverages. Amenities...More

Thank MaureenGrant
Response from Sarah x, Public Relations Manager at InterContinental Hotel WuxiResponded January 18, 2018

Dear InterContinental Guest, Thank you for taking the time to post your feedback regarding your recent stay at InterContinental Wuxi. It is our pleasure to know that you give us such a high evaluation. We look forward to the pleasure of welcoming you back to...More

Reviewed January 13, 2018 via mobile

I was having high expectations from this hotel, but unfortunately it didn’t meet it. To start when I arrived around 12PM they didn’t had the room available, need it to wait until 3PM. The room size is good, but too dark even with all lights...More

Thank matutolas
Response from Sarah x, Public Relations Manager at InterContinental Hotel WuxiResponded January 18, 2018

Dear InterContinental Guest, Thank you very much for sharing your experiences with us. We are very sorry to hear that your expectation was not met in regards to our services. We have shared your feedback to each of our department for further discussion and improvement....More

Reviewed January 7, 2018 via mobile

Booked the hotel for a short stay for 2 nights for my child's birthday. Service was so so only. Hotel did not respond to my requests over email and when questioned over counter was informed not possible and told maybe my email was missed out....More

Thank Dnagerous
Response from Sarah x, Public Relations Manager at InterContinental Hotel WuxiResponded January 10, 2018

Dear InterContinental Guest, We're sorry about the unpleasant condition you have encountered during your stay here in Wuxi. Please accept our sincere apology for not calling you back. We have shared your feedback to each of our department for further discussion and improvement. Kindly hope...More

Reviewed December 11, 2017 via mobile

My husband will live at the Intercontinental hotel for the next 3 months for business. I came to visit him for a few days and wanted to use the spa service. I am pregnant so I am aware I am not allowed to get a...More

1  Thank JessWood1233
Response from Sarah x, Public Relations Manager at InterContinental Hotel WuxiResponded December 13, 2017

Dear InterContinental Guest, Thank you for taking the time to post your feedback regarding your recent stay at InterContinental Wuxi. We're sorry about the unpleasant condition you have encountered.Please accept our sincere apology. As the spa you mentioned, it is operated by third parties independently,not...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Free Parking
Breakfast included
Hotel Amenities
Business Center with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Free Parking
Airport Transportation
Breakfast included
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Tennis Court
Details
Price range
$106 - $189 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Wuxi
#4 Spa Hotel in Wuxi
#5 Luxury Hotel in Wuxi
#12 Best Value Hotel in Wuxi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Details
Price range
$106 - $189 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Wuxi
#4 Spa Hotel in Wuxi
#5 Luxury Hotel in Wuxi
#12 Best Value Hotel in Wuxi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
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Traveler (197)
Room & Suite (79)
Dining (23)
Pool & Beach (3)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
Ontheroad5056
March 7, 2017|
AnswerShow all 2 answers
Response from Gary D | Reviewed this property |
Ramps and elevators throughout the hotel. Request a room for special needs. Very American in this regard!
0
Votes
MashMell0w_au
June 5, 2016|
AnswerShow all 3 answers
Response from Flaz78 | Reviewed this property |
Yes the mattress is soft, it is like the mattress that you find into the USA hotels, and there are 4 fluffy pillows, the room is big. I think that The quality of this hotel is high.
0
Votes
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12
Room Tips
"Suite was amazing 😉"
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"This hotel has an amazing view. I'd recommend taking the rooms with the park view."
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"Try to get a room overlooking the park. Wonderful views of kids and adults flying kites and playing in the..."
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"Room to north can see the famous river"
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