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Sheraton Wuxi Binhu Hotel

#4 of 628 Hotels in Wuxi
Certificate of Excellence
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255 Reviews from our TripAdvisor Community

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Showing 95: English reviews
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW via mobile

This hotel is in good location - steps away from subway line 2 and 15 min taxi ride to huishang old town . But customer service and hotel management are really bad. Firstly, I wanted to take advantage of the swimming pool but ended with disappointment. The pool was kind ok dark, the hot tub wirlpool did not work. Dry... More 

Helpful?
Thank Yang G
SheratonWuxi, sales coordinator at Sheraton Wuxi Binhu Hotel, responded to this review

Dear Guest, Warm Greetings from Sheraton Wuxi Binhu Hotel. Thank you very much for choosing to stay with us during your recent visit to Wuxi and sharing your feedback on tripadvisor. Your comment means a lot to us to make improvement. We are excited to share with you that Sheraton has launched 1-hour GEM program which as a part of... More 

Dubai
Level Contributor
38 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Check-In & Check-Out was quick. Staffs are very courteous and speak good English. Room was very well done and comfy. Bathroom was bit small and congested but adequate. Buffet breakfast and dinner was sumptuous and excellent. In room Wi-Fi was fast. Hotel is located in the city and there are good shopping malls nearby. The view from the room was... More 

Helpful?
Thank Siva_17
SheratonWuxi, sales coordinator at Sheraton Wuxi Binhu Hotel, responded to this review

Dear Guest! Warm Greetings from Sheraton Wuxi Binhu Hotel! Thank you for staying with us in Sheraton Wuxi Binhu Hotel! I am glad to hear that you thoroughly enjoyed your stay and your recommendation is the best recognition to us.The shopping mall nearby is Wanda Plaza, a signature commercial center in Wuxi City. It opens from 10 AM to 10... More 

Shanghai, China
1 review
4 of 5 stars Reviewed 4 weeks ago

After arrival at the hotel I was very disappointed about the lounge club. It closed too early and the food was not that good. Then I complained and things slowly improved, ok the opening times remained the same but the food was getting a little better in the lounge club. I stayed in this hotel for nearly 3 weeks and... More 

Helpful?
Thank pkaldenberg
SheratonWuxi, sales coordinator at Sheraton Wuxi Binhu Hotel, responded to this review

Dear Guest, Warm Greetings from Sheraton Wuxi Binhu Hotel! Thank you very much for staying with us during your recent visit in Wuxi and sharing your feedback.I am glad to hear that you thoroughly enjoyed your stay and your recommendation is the best recognition to us.Meanwhile,regarding to those areas we need improve, we will take action immediately and hopefully you... More 

Wuxi, China
Level Contributor
32 reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed July 19, 2016

I wanted to write a review to show my appreciation of a wonderful experience I had while dining at the Sheraton hotel buffet restaurant. The restaurant is located on the first floor. As of this writing, the cost for this all you can eat buffet is 198 RMB which is more than fair given it is a five star hotel.... More 

Helpful?
1 Thank Dave G
SheratonWuxi, sales coordinator at Sheraton Wuxi Binhu Hotel, responded to this review

Dear Guest, Warm Greetings from Sheraton Wuxi Binhu Hotel ! Thank you very much for choosing to stay with us during your recent visit to Wuxi and sharing your comments. Your advises values a lot to us. We will continue to strive to provide every guest with memorable experiences. We look forward to welcoming you back to Sheraton Wuxi Binhu... More 

Toronto, Canada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 12, 2016 via mobile

The Sheraton Wuxi is a top notch hotel with an amazing staff. Check-in was quick and easy with recognition of SPG membership. The lobby bar is a great place to have a drink and the hotel restaurant offers a good variety for breakfast and dinner. The rooms are very spacious and clean and offer all amenities.

Helpful?
Thank twenty3footsteps
SheratonWuxi, sales coordinator at Sheraton Wuxi Binhu Hotel, responded to this review

Dear Guest! Warm Greetings from Sheraton Wuxi Binhu Hotel! Thank you very much for choosing to stay with us during your recent visit to Wuxi and sharing your feedback on tripadvisor. Your comment means a lot to us to make improvement. As a SPG Platinum Member, you will enjoy various benefits in our hotel. We are prepared to make you... More 

Sydney, Australia
Level Contributor
118 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed June 3, 2016

Another return visit for me to this hotel (7 nights stay for business) and becomes a favorite Sheraton for me in China. Not the newest or fanciest hotel, but feels always a good place. Service is a highlight, from the front door bellboys, the housekeeping, to the staff in Level 26 Club Lounge (as before, a special Thank You to... More 

Helpful?
Thank shanosV8
SheratonWuxi, sales coordinator at Sheraton Wuxi Binhu Hotel, responded to this review

Dear Guest, Warm Greetings from Sheraton Wuxi Binhu Hotel! Thank you very much for staying with us during your recent visit in Wuxi and sharing your positive and some negative feedback.I am glad to hear that you thoroughly enjoyed your stay and your recommendation is the best recognition to us.Meanwhile ,regarding to those areas we need improve, we will take... More 

Shanghai, China
Level Contributor
42 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed May 18, 2016

We travel widely in China and in smaller cities, franchise hotels are often not up to the expected standard. Chosen because of its proximity to the home of a friend, this Sheraton, however, came up trumps. We only stayed one night and yes, had a room upgrade. But the public areas are spacious and we were particularly impressed by the... More 

Helpful?
Thank Martin B
SheratonWuxi, sales coordinator at Sheraton Wuxi Binhu Hotel, responded to this review

Dear Guest, Warm Greetings from Sheraton Wuxi Binhu Hotel ! Thank you very much for choosing to stay with us during your recent visit to Wuxi and sharing your comments. Your advises values a lot to us. We will continue to strive to provide every guest with memorable experiences. We look forward to welcoming you back to Sheraton Wuxi Binhu... More 

Heusden, The Netherlands
Level Contributor
37 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed April 20, 2016 via mobile

Nothing really to complain about. Room was clean, shower worked properly. Japanese restaurant serves really nice food. Lounge bar (utterly boring as in most hotels) serves decent Chilean white house wine. Decent business hotel, but slightly overpriced.

Helpful?
Thank cjoziasse
SheratonWuxi, sales coordinator at Sheraton Wuxi Binhu Hotel, responded to this review

Dear Guest! Warm Greetings from Sheraton Wuxi Binhu Hotel! Thank you very much for choosing to stay with us during your recent visit to Wuxi and sharing your feedback on tripadvisor. Your comment means a lot to us to make improvement. Looking forward to welcoming you back to Sheraton Wuxi Binhu Hotel again! Kind regards Sheraton Wuxi Binhu Hotel More 

San Jose, California
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed March 27, 2016

Overall rate was 3 but actual rate is 3.5 but not 4. This is my first biz trip to China so If I can speak Chinese, I can feel much comfortable and I may rate this hotel as 4 at least. Hotel looks new and clean. The room was upgraded to high floor business room since I am SPG gold... More 

Helpful?
Thank Gorudo
SheratonWuxi, sales coordinator at Sheraton Wuxi Binhu Hotel, responded to this review

Dear Guest, Warm Greetings from Sheraton Wuxi Binhu Hotel! Thank you very much for staying with us during your recent visit in Wuxi and sharing your positive and some negative feedback. Regarding to those areas we need improve, we will take action immediately and hopefully you can have better experience on your next visit in Wuxi. We are looking forward... More 

Shanghai Region, China
Level Contributor
27 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed February 14, 2016

I stayed 1 night at this hotel, and I did not have time to enjoy the lounge, so i can not comment on the service. The room was big, and I was upgraded to a suite, which is big, clean and bright. Very good for business traveller. If I come to Wuxi again, I will stay at this hotel again.

Helpful?
Thank tim7482016
SheratonWuxi, sales coordinator at Sheraton Wuxi Binhu Hotel, responded to this review

Dear Guest, Warm Greetings from Sheraton Wuxi Binhu Hotel ! Thank you very much for choosing to stay with us during your recent visit to Wuxi and sharing your comments. Your advises values a lot to us. We will continue to strive to provide every guest with memorable experiences. We look forward to welcoming you back to Sheraton Wuxi Binhu... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
Official Description (provided by the hotel)
Welcome to the Sheraton Wuxi Binhu Hotel, ideally located in the heart of the Binhu district. Our hotel complex is adjacent to a retail mall, dining and entertainment district—perfectly situated so you can explore Wuxi's local tourist attraction and enjoy close proximity to the city’s CBD areas.We invite you to experience the comfort of our 342 spacious guest rooms and suites. Luxurious surroundings, exceptional features and deluxe amenities assure your satisfaction and comfort. You’ll love sinking into the Sheraton Sweet Sleeper™ Bed featuring a big pillow-top mattress, cozy duvet and blanket. A generous work desk and High Speed Internet Access are also offered so you can stay connected to what is important to you.Our four distinctive restaurants and lounges satisfy every appetite for great dining and entertainment and guarantee you’ll find something to tempt your palate. Our retail shops, Fitness Center, and indoor heated pool are perfect for relaxing and recharging. For the ultimate in pampering, our nurturing Touch Spa offers an array of personalized massages and body treatments.Find inspiration for your next important event in one of our 9 meeting and function rooms, totaling over 2,600 square meters of flexible space. Our fully equipped Business Center will be able to provide all of your business support services.We look forward to welcoming you to the Sheraton Wuxi Binhu Hotel. ... more   less 

Additional Information about Sheraton Wuxi Binhu Hotel

Address: NO. 49 Liangxi Road, Wuxi 214062, China
Location: China > Jiangsu > Wuxi
Price Range: $95 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Wuxi Binhu Hotel 5*
Number of rooms: 342
Reservation Options:
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Hotel Style:
#3 Luxury Hotel in Wuxi
#5 Business Hotel in Wuxi
#13 Best Value Hotel in Wuxi
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