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Kempinski Hotel Wuxi

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#1 of 630 Hotels in Wuxi
Certificate of Excellence
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Kempinski Hotel Wuxi
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358 Reviews from our TripAdvisor Community

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Showing 87: English reviews
Karlskrona, Sweden
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Visit the hotell with colleagues for almost one week. Room and service really good, and breakfast OK to be in China. The german resturang is not my favor, but everything else is OK. Close to center of Wuxi and shopping center

Helpful?
Thank Matglad59
KurtVieren, General Manager at Kempinski Hotel Wuxi, responded to this review

Dear Matglad59 Thank you very much for staying with us during your recent trip to Wuxi and thank you for posting a favourable comment about your experience at our hotel. I'm happy to read that you enjoyed the room and the services offered and that the location was convenient, nearby the shopping malls. I certainly hope I will have the... More 

Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Although the hotel itself was a bit dated comparing to the new hotels emerging rapidly around, the standard of service is excellent throughout our stay. The kids club was especially good to keep the little ones happy.

Helpful?
Thank sunny s
KurtVieren, General Manager at Kempinski Hotel Wuxi, responded to this review

Dear sunny s, Greetings from Wuxi and thank you for staying at Kempinski whilst in town. We are very happy to read that you enjoyed your stay and that you are particularly impressed by the service. We are also delighted to learn that the kids had a great time at the Kids Club. Our team has done tremendous efforts in... More 

Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 24, 2016

I have stayed at MANY Kempinski's. This is now my 2nd favorite. Very attentive and great staff, amazing area, etc etc. The room was stunning, great bathtub and shower and many amenities. I highly recommend this hotel. Best in Wuxi!

Helpful?
Thank Dave R
KurtVieren, General Manager at Kempinski Hotel Wuxi, responded to this review

Dear Dave R, Thank you very much for staying at Kempinski Hotel Wuxi whilst you were visiting town. I'm extremely happy to read this particular comment, especially since you mentioned that you are rating our hotel your 2nd favourite among Kempinski hotels you stayed at. I sincerely hope to be able to welcome you again soon and perhaps to meet... More 

Shanghai Region, China
Level Contributor
112 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed July 23, 2016 via mobile

I didn't know what to expect from this place but from the beginning of my stay I was hooked. They helped me with everything I needed to make my stay special. From checkin to dinner reservations to the band that played all night and til breakfast in the morning this place was one word ...

Helpful?
Thank stphoenix5
KurtVieren, General Manager at Kempinski Hotel Wuxi, responded to this review

Dear stphoenix5 Thank you very much for staying at Kempinski Hotel Wuxi whilst in town, and thank you even more for posting a favourable review after your experience with us. I'm very happy to read that you liked the hotel, the services, the breakfast and the band at our Paulaner Brauhaus. I hope your review will help many future travelers... More 

United Kingdom
1 review
5 of 5 stars Reviewed July 13, 2016 via mobile

Fantastic hotel, very clean, well maintained, brilliant facilities and wonderful helpful staff. The food available was utterly superb. A special note to David from Cafe Berlin for going above and beyond, he looked after our group with professionalism and humour! Top employee! Would definitely book again!

Helpful?
Thank Rickkles
KurtVieren, General Manager at Kempinski Hotel Wuxi, responded to this review

Dear Rickkles, Greetings from Kempinski Hotel Wuxi and thank you for posting this favourable reply. I'm glad to learn that you liked the hotel, the food and the associates, and David in particular. His professionalism and humour are indeed remarkable and I'm very happy that you recognized that. I will certainly pass on this comment and I'm sure such feedback... More 

Tourcoing
Level Contributor
66 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed June 27, 2016 via mobile

Very good location in Wuxi city. Very good price (65 euro a night with breakfast). Very big room(1208), correctly furnished and with a quite new bathroom (very big too : separated shower, wc and bath). Breakfast is ok, not great but ok. The negative point is that at the reception, 2 girls out of 3 could not speak English properly.... More 

Helpful?
Thank Frederique H
KurtVieren, General Manager at Kempinski Hotel Wuxi, responded to this review

Dear Frederique H, Thank you very much for staying at our hotel and thank you for posting a review on your stay with us. I'm happy to read that you liked the room and the size thereof. I hope I can learn more about the expectation for breakfast so to increase the guest experience. Lastly, I'm sorry some of the... More 

Bangkok, Thailand
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 17, 2016 via mobile

I stayed here for 1 month for business trip. Not only the room but also the hotel staff are very good. They helped a lot for called taxi and told the driver where i need to go. The hotel located at good location. You can walk to Nanjing road, Nanjing temple and close by Moaye department store. 500m away to... More 

Helpful?
Thank OPle23
KurtVieren, General Manager at Kempinski Hotel Wuxi, responded to this review

Dear OPle23 Greetings from Kempinski Hotel Wuxi and thank you for choosing to stay at our hotel during your visit to Wuxi. Thank you also for posting a favourable review on TripAdvisor. We're particularly happy to read you liked the staff and their helpfulness during your stay. We're hoping to see you again soon and look forward to welcoming you... More 

Level Contributor
53 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed June 8, 2016

The Kempinski was one of the first high-end business hotels in Wuxi. Already for 8 years I am visiting this hotel. For Chinese standards the hotel is well maintained and doesn't show its age (the German factor, I guess). Breakfast buffet is super (good bread) and the restaurants (German Paulaner on 1 and Chinese on 3) are good.

Helpful?
Thank Peete722
KurtVieren, General Manager at Kempinski Hotel Wuxi, responded to this review

Dear Peete722, Thank you for your continued support over the last 8 years and thank you for posting a review on your stays with us. I'm very happy to read that you appreciate the maintainance of the hotel and also the food quality of our restaurant specifically our bread. All our breads are baked at our hotel and we are... More 

1 review
5 of 5 stars Reviewed June 7, 2016 via mobile

Food is Good, room is good, people who work in hotel all very kindly, review good, Excellent ! See again Food is Good, room is good, people who work in hotel all very kindly, review good Excellent !!!

Review collected in partnership with 单个酒店

Helpful?
Thank vincent10281028
KurtVieren, General Manager at Kempinski Hotel Wuxi, responded to this review

Dear vincent10281028 Greetings from Kempinski Hotel Wuxi and happy Dragon Boat Festival. I'm very happy to read that you liked our hotel, specifically the friendliness of our associates and the food quality. I hope to see you again very soon and to meet you in person upon your next stay. Best regards, Kurt Vieren. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 1, 2016 via mobile

Living period 15 till 27 May for new product transfer .The lodging room and service are pretty good but a little bit complain , those sausages so salty ,need to improve :-) depend on my team 12 people , concluded that same thing

Review collected in partnership with 单个酒店

Helpful?
1 Thank tawatrata
KurtVieren, General Manager at Kempinski Hotel Wuxi, responded to this review

Dear tawatrata Greetings from Kempinski Hotel Wuxi and thank you for staying with us during your recent visit to China. I'm very happy to read you enjoyed your stay and the services we offer. Thank you also for your comment on the sausages. I presume you refer to our home-made sausages at our Paulaner Restaurant. I have disseminated the information... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Kempinski Hotel Wuxi is located at the beautiful Taihu Square. Its impressive size of 200 m height makes the hotel the most significant landmark in the downtown area. The hotel is the latest international 5-star hotel in the Jiangsu province, providing all guests with an atmosphere for rest & relaxation as well as a luxurious platform for business activities. 30 min from Wuxi airport and in close proximity to the Wuxi New District. ... more   less 

Additional Information about Kempinski Hotel Wuxi

Address: NO. 18 Yonghe Road, Wuxi 214021, China
Location: China > Jiangsu > Wuxi
Price Range: $87 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kempinski Hotel Wuxi 5*
Number of rooms: 400
Reservation Options:
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Also Known As:
Wuxi Kempinski Hotel
Hotel Style:
#1 Luxury Hotel in Wuxi
#1 Spa Hotel in Wuxi
#6 Business Hotel in Wuxi
#9 Best Value Hotel in Wuxi
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