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Kempinski Hotel Wuxi

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#1 of 652 Hotels in Wuxi
Certificate of Excellence
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Kempinski Hotel Wuxi
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426 Reviews from our TripAdvisor Community

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Showing 106: English reviews
Reviewed 4 days ago NEW

I came to Wuxi for one night in January 2017 and booked a room in the Kempinski Hotel. From check-in to check-out: everything was perfect. The rooms, including bathroom are nice designed and well maintenanced. The breakfast buffet in the 3rd floor offers western, chinese and japanese food. Great! After exploring Wuxi the whole day, I had a dinner in...

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Helpful?
Thank David O
Noth Carolina
Reviewed 3 weeks ago

Our first trip to Wuxi and we have enjoyed almost everything about the Kempinski. Very comfortable room and bed. Wonderful service from Scarlet and Jessica up on the 22nd floor. The Kempinski has a convenient location. We took the bullet train (gao tie) from Shanghai and from the Wuxi Dong (east) train station, took the #2 line and transferred to...

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2Thank Sam B
KurtVieren, General Manager at Kempinski Hotel Wuxi, responded to this review

Dear Sam Greetings from Wuxi and Happy and Prosperous Chinese New Year to you and your family. Thank you very much for staying with us and thank you for posting a favourable review on Tripadvisor about your experience at our hotel. I'm glad to read that you enjoyed your stay, especially the service offered by Scarlett and Jessica at the...

Dickson, Tennessee
Reviewed 3 weeks ago

I frequently travel to Wuxi for business and have learned over the years that the quality of the Hotel in which I stay is often the difference between a pleasant or unpleasant experience. During my last visit I was unable to stay at what was my normal Hotel so I chose to stay at the Kempinski Hotel Wuxi. In the...

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Helpful?
Thank thunter2017
KurtVieren, General Manager at Kempinski Hotel Wuxi, responded to this review

Dear thunter2017 Thank you very much for staying with us recently and thank you for writing a review on your experience. I am very happy to read that you enjoyed your stay with us and particularly the services offered by Gabi. She is a great team member and we are indeed very happy to have her with us. I look...

Jiangyin, China
Reviewed 4 weeks ago

I stayed at this Kempinski hotel a couple of times, and it never disappointed me. The location of the hotel is really convenient, close to the city center by taxi, also by metro; the metro stop is just a 10-minute walk as well. When I wanted to go to the airport in the very early morning, the front desk and...

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Helpful?
Thank miklosalexandra1992
KurtVieren, General Manager at Kempinski Hotel Wuxi, responded to this review

Dear miklosalexandra1992, Greetings from Kempinski Hotel Wuxi and thank you for posting a review on your stay with us. I am very happy to read that you enjoyed your stay and particularly the services offered by Gabrielle. She is a great asset to our hotel and we are very proud to have her on the team. I look very much...

Kuala Lumpur, Malaysia
Reviewed 4 weeks ago

Kempinsky hotel is always my first choice in Wuxi. I have been stayed there for more than 30 days last year for business trip visit. Helpful and friendly hotel staffs, a great compliments to David, Andrew, Gabriele and their GM Kurt.V, they are very attentive to the guest's needs, especially David and Andrew whose always served my favourite latte. Besides,...

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Helpful?
Thank JoyceOng99
KurtVieren, General Manager at Kempinski Hotel Wuxi, responded to this review

Dear JoyceOng99, Greetings from Kempinski Hotel Wuxi and thank you very much for taking the time to provide such great and detailed review. To repeat all the points you mentioned is not necessary however I would like to highlight the fact that you mentioned some of the associates by name (David, Andrew and Gabrielle) and this is a great motivator...

Wilmington, Delaware
Reviewed 4 weeks ago

It was a great experience for me to stay in this hotel back in Fall...the room was nice, the food was delicous and staff was wonderful. One of the hotel managers (lady in the red) came to greet and chat with me when I had my dinner in the bar area which really made me feel at home away from...

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Thank LikeJiang
KurtVieren, General Manager at Kempinski Hotel Wuxi, responded to this review

Dear Less, Greetings from Kempinski Hotel Wuxi and thank you very much for staying with us during your travels last Fall. I am very happy to read that our Lady in Red took the time to talk to you and that she made you feel at home. The Lady in Red is a trade mark of the Kempinski Brand and...

Budapest, Hungary
Reviewed 4 weeks ago

I always choose Kempinski when I stay in Wuxi, my last stay was 2,5 months long. It's a little "western island" in the busy Chinese life. The staff is always kind, friendly and helpful they speak very good english. The hotel is well-designed and clean, the rooms are comfortable. It's located in a quiet place, next to the hotel there...

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Helpful?
Thank Csilla1810
KurtVieren, General Manager at Kempinski Hotel Wuxi, responded to this review

Dear Csilla1810 Thank you very much for choosing our hotel during your long stay in Wuxi and thank you also for spending your valuable time to write a comment on your experience. I'm particularly interested in your review as it covers a long period. I"m happy to learn that you recognize that our associates have a high level of English...

Tallinn, Estonia
Reviewed 4 weeks ago

Nice place to stay in Wuxi. It has nice design and friendly staff offers excellent service plus not mentioning the good food and home-brewed Paulaner beer. Hotel room was clean and tidy. Will come again...

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Helpful?
Thank Marika J
KurtVieren, General Manager at Kempinski Hotel Wuxi, responded to this review

Dear Marika J Greetings from Wuxi and thank you for staying with us during your recent travels. Thank you also for spending your valuable time to write a review on your experience with us. I'm particularly happy to learn that you appreciated the friendly service offered by our associates as well as the food and home-brewed beer at our Paulaner...

Shanghai, China
Reviewed 4 weeks ago

As this was my second stay at Kempinski Hotel, I was very pleased with the hotel room room. The value for what the hotel offers is very good. Food service and choices was appreciated and convenient. The Guest Relations Manager was very helpful and pleasant to speak with. Kevin Lutz

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1Thank lutzkevin
KurtVieren, General Manager at Kempinski Hotel Wuxi, responded to this review

Dear Mr. Lutz, Greetings from Kempinski Hotel Wuxi and thank you for your return stay with us. It is always our greatest pleasure to welcome back guests and it is even more rewarding to read comments on the guest's stay. I will certainly pass on your comment to our Guest Relations Manager as comments like yours are highly motivating the...

Paris, France
Reviewed 4 weeks ago

The hotel team is welcoming, kind and helpful. Hotel very clean and professional. Breakfast team makes you happy for the day ; very good coffee. Front desk does its best to be fast and flexible. Commercial team tactful, responsive and excellent. Food is diverse and very good quality, obviously a skilled chef. Happy to find what we need to relax...

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Helpful?
Thank philgood33
KurtVieren, General Manager at Kempinski Hotel Wuxi, responded to this review

Dear philgood33, Greetings from Wuxi and thank you very much for posting a favourable review on your stay with us. We're very happy to read that you enjoyed the welcome and kindness of our associates as well as the cleanliness and diversity and quality of the breakfast, especially the coffee. As usual, we are always looking forward to welcome you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Kempinski Hotel Wuxi is located at the beautiful Taihu Square. Its impressive size of 200 m height makes the hotel the most significant landmark in the downtown area. The hotel is the latest international 5-star hotel in the Jiangsu province, providing all guests with an atmosphere for rest & relaxation as well as a luxurious platform for business activities. 30 min from Wuxi airport and in close proximity to the Wuxi New District. ... more   less 

Additional Information about Kempinski Hotel Wuxi

Address: No.18 Yonghe Road, Nanchang District, Wuxi 214023, China
Location: China > Jiangsu > Wuxi
Price Range: $91 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kempinski Hotel Wuxi 5*
Number of rooms: 400
Reservation Options:
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Also Known As:
Wuxi Kempinski Hotel
Hotel Style:
#1 Spa Hotel in Wuxi
#1 Luxury Hotel in Wuxi
#4 Best Value Hotel in Wuxi
#6 Business Hotel in Wuxi
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Questions & Answers

Here's what travelers have asked, with answers from Kempinski Hotel Wuxi staff and other travelers.
1 question
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Questions? Get answers from Kempinski Hotel Wuxi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for high floor to have a good view over the city!”
 of 5 bubbles miklosalexandra1992, 4 weeks ago | Read review
“Higher floor”
 of 5 bubbles JoyceOng99, 4 weeks ago | Read review
“Request for non smoking room”
 of 5 bubbles ccpling, Apr 19, 2016 | Read review
“Ask for a room with some sort of view of the canal.”
 of 5 bubbles richardwZ9962LO, Oct 5, 2015 | Read review
“Best view in the room”
 of 5 bubbles bettinaMCJ, Sep 7, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question