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Kempinski Hotel Wuxi

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#1 of 636 Hotels in Wuxi
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Kempinski Hotel Wuxi
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370 Reviews from our TripAdvisor Community

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Showing 93: English reviews
Fort Collins, Colorado
Reviewed 1 week ago via mobile

I stayed for three nights in this hotel for business. Was a great hotel. Ask for a high level floor because the views are great. The hotel had some really neat architecture and the staff was friendly. Wuxi as a whole was a neat city, very clean, and lighter traffic. I had no problems with the airport in Wuxi either.

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Helpful?
Thank Gilbert0
KurtVieren, General Manager at Kempinski Hotel Wuxi, responded to this review

Dear Gilbert0 Greetings from Kempinski Hotel Wuxi and thank you very much for staying with us during your recent travels in China. Thank you also for posting a favourable review on your experience with us. I'm most delighted to read that you appreciated the friendliness of our associates, as this is what really sets us apart from the other hotels....

Austin, Texas
Reviewed 2 weeks ago via mobile

Had a wonderful thanksgiving dinner and stay at the Kempinski hotel. The meal was amazing and the hotel equally so! The staff speaks English and were helpful in many ways! My friends were equally impressed with the good and accommodations!

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Helpful?
Thank Gary D
KurtVieren, General Manager at Kempinski Hotel Wuxi, responded to this review

Dear Gary D Greetings from Kempinski Hotel Wuxi and thank you very much for celebrating Thanksgiving with us. I'm particularly happy to read that you enjoyed the food, for this is one of the aspects we are most proud of at Kempinski Hotel Wuxi. I am therefor delighted to read that it was well received by you and your friends....

Munich, Germany
Reviewed October 31, 2016 via mobile

Arrived on Halloween. Nice Halloween party in the paulaner brauhaus with Munich beer and nice meal. Indoor pool has a good size for sportive swimming, a view running Maschinen with view to the pool. Sauna also available.

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Helpful?
Thank Jesse J
KurtVieren, General Manager at Kempinski Hotel Wuxi, responded to this review

Dear Jesse, Greetings from Kempinski Hotel Wuxi and thank you for staying with us whilst traveling in China. Thank you also for posting a favourable review about your experience with us. I'm glad to read that you enjoyed our Halloween party at Paulaner. It was indeed a great night and we received multiple positive comments from guests attending the event....

Adelaide, Australia
Reviewed October 20, 2016

I recently spent a couple nights at this hotel for a business trip. Upon arrival I knew this hotel was far better than the one I previously stayed at in Shanghai. The staff at the front spoke English quiet well unlike the previous one. Every staff member I came across had a big smile on their face and made you...

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Helpful?
Thank R89999
KurtVieren, General Manager at Kempinski Hotel Wuxi, responded to this review

Dear R89999 Greetings and thank you for staying at Kempinski Hotel Wuxi during your recent trip to China. We are very happy to read that you enjoyed your stay at our hotel, and that the associates made you feel welcome. Recently we have put a lot of efforts in the training so to increase the guest satisfaction and I am...

Ware
Reviewed October 19, 2016 via mobile

Client booked the hotel. Obviously, a premium hotel in central location. Whilst staff very good, when I checked into my room, the door lock broken and a mess. Staff were very quick to change the room. The new room was fine. The 'Western' / 'Bavarian' style restaurant was very good and lively with a local band playing. 2 x Free...

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Helpful?
Thank Andy G
KurtVieren, General Manager at Kempinski Hotel Wuxi, responded to this review

Dear Andy G, Thank you very much for staying with us during your trip to Wuxi and thank you also for posting a favourable review. I am very sorry about the technical defect upon arrival, however I am happy to read that our associate fixed the issue to your satisfaction. I am also happy to learn that you liked the...

Reviewed October 1, 2016

Absolutely great hotel! The rooms are really nice and with big and comfortable beds. The bathrooms are very clean with a rain shower and a bath tub. They offer a big breakfast menu with lots of Chinese and Western choices and the service is always great! They also have a very modern gym and a pool. I've stayed many times...

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Thank PublicProfile
KurtVieren, General Manager at Kempinski Hotel Wuxi, responded to this review

Dear PublicProfile Thank you very much for staying with us during the National Holidays and thank you even more for posting a favourable review on your stay. I am glad to read that you liked the hotel and the comfortable beds, but I'm particularly delighted to learn that you liked the breakfast offer. Our chef has done tremendous efforts to...

Karlskrona, Sweden
Reviewed September 17, 2016 via mobile

Visit the hotell with colleagues for almost one week. Room and service really good, and breakfast OK to be in China. The german resturang is not my favor, but everything else is OK. Close to center of Wuxi and shopping center

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Thank Matglad59
KurtVieren, General Manager at Kempinski Hotel Wuxi, responded to this review

Dear Matglad59 Thank you very much for staying with us during your recent trip to Wuxi and thank you for posting a favourable comment about your experience at our hotel. I'm happy to read that you enjoyed the room and the services offered and that the location was convenient, nearby the shopping malls. I certainly hope I will have the...

Reviewed August 26, 2016 via mobile

Although the hotel itself was a bit dated comparing to the new hotels emerging rapidly around, the standard of service is excellent throughout our stay. The kids club was especially good to keep the little ones happy.

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Thank sunny s
KurtVieren, General Manager at Kempinski Hotel Wuxi, responded to this review

Dear sunny s, Greetings from Wuxi and thank you for staying at Kempinski whilst in town. We are very happy to read that you enjoyed your stay and that you are particularly impressed by the service. We are also delighted to learn that the kids had a great time at the Kids Club. Our team has done tremendous efforts in...

Reviewed August 24, 2016

I have stayed at MANY Kempinski's. This is now my 2nd favorite. Very attentive and great staff, amazing area, etc etc. The room was stunning, great bathtub and shower and many amenities. I highly recommend this hotel. Best in Wuxi!

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Helpful?
Thank Dave R
KurtVieren, General Manager at Kempinski Hotel Wuxi, responded to this review

Dear Dave R, Thank you very much for staying at Kempinski Hotel Wuxi whilst you were visiting town. I'm extremely happy to read this particular comment, especially since you mentioned that you are rating our hotel your 2nd favourite among Kempinski hotels you stayed at. I sincerely hope to be able to welcome you again soon and perhaps to meet...

Shanghai Region, China
Reviewed July 23, 2016 via mobile

I didn't know what to expect from this place but from the beginning of my stay I was hooked. They helped me with everything I needed to make my stay special. From checkin to dinner reservations to the band that played all night and til breakfast in the morning this place was one word ...

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Helpful?
Thank stphoenix5
KurtVieren, General Manager at Kempinski Hotel Wuxi, responded to this review

Dear stphoenix5 Thank you very much for staying at Kempinski Hotel Wuxi whilst in town, and thank you even more for posting a favourable review after your experience with us. I'm very happy to read that you liked the hotel, the services, the breakfast and the band at our Paulaner Brauhaus. I hope your review will help many future travelers...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Kempinski Hotel Wuxi is located at the beautiful Taihu Square. Its impressive size of 200 m height makes the hotel the most significant landmark in the downtown area. The hotel is the latest international 5-star hotel in the Jiangsu province, providing all guests with an atmosphere for rest & relaxation as well as a luxurious platform for business activities. 30 min from Wuxi airport and in close proximity to the Wuxi New District. ... more   less 

Additional Information about Kempinski Hotel Wuxi

Address: No.18 Yonghe Road, Nanchang District, Wuxi 214023, China
Location: China > Jiangsu > Wuxi
Price Range: $92 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kempinski Hotel Wuxi 5*
Number of rooms: 400
Reservation Options:
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Also Known As:
Wuxi Kempinski Hotel
Hotel Style:
#1 Luxury Hotel in Wuxi
#1 Spa Hotel in Wuxi
#6 Business Hotel in Wuxi
#6 Best Value Hotel in Wuxi
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Questions & Answers

Here's what travelers have asked, with answers from Kempinski Hotel Wuxi staff and other travelers.
1 question
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Questions? Get answers from Kempinski Hotel Wuxi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Request for non smoking room”
 of 5 bubbles ccpling, Apr 19, 2016 | Read review
“Ask for a room with some sort of view of the canal.”
 of 5 bubbles richardwZ9962LO, Oct 5, 2015 | Read review
“Best view in the room”
 of 5 bubbles bettinaMCJ, Sep 7, 2015 | Read review
“don't know as I didn't stay in the hotel, but I saw the grand canal right next to the hotel so you could ask while checking in I guess”
 of 5 bubbles JZP0964, Sep 4, 2015 | Read review
“If you can chose an executive suite they are very comfortable.”
 of 5 bubbles MrCliff, Sep 2, 2015 | Read review
5 of 5
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