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Crowne Plaza Wuxi City Centre

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Traveler (179)
Room & Suite (53)
Dining (15)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The Crowne Plaza Wuxi is located at the beautiful Taihu Square. Its impressive size of 200 m height makes the hotel the most significant landmark in the downtown area. The hotel is the latest international 5-star hotel in the Jiangsu province, providing all guests with an atmosphere for rest & relaxation as well as a luxurious platform for business activities. 30 min from Wuxi airport and in close proximity to the Wuxi New District.
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Property amenities
Pool
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Airport Transportation
Banquet Room
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Classic
Business
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals
522Reviews
235Photos
1Q+A
20Room tips
Traveler rating
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Popular mentions
Also with a new name the hotel has not lost his charms. The inside is very nice. The rooms are modern and very comfortable. Everything works very fine. The service is good and chick in and out were fast. The breakfast buffet is huge and offers many different food options.
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Response from Chloe C, Public Relations Manager at Crowne Plaza Wuxi City Centre
Responded Nov 18, 2018
Dear guest: Thank you for taking the time to share your wonderful review at Crowne Plaza Wuxi City Center. Your feedback is extremely valuable to us. I am delighted to learn that you received excellent service from our staff. Thank you for highlighting the nice inside, modern and very comfortable guest room, huge breakfast buffet.We look forward to welcoming you back in the near future. Warmest regards
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The hotel was recently opened at the time of my visit. I must say it was definitely a comfortable stay. The staff were one of the most helpful and friendliest staff I've encountered. As I was traveling with family, the front desk provided us with a complimentary upgrade to a
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Response from Chloe C, Public Relations Manager at Crowne Plaza Wuxi City Centre
Responded Nov 5, 2018
Dear Emily, Warmest greeting from Crowne Plaza Wuxi City Center! Thank you for sparing your valuable time to post comments with us. I am pleased to hear that you have a comfortable stay and received amazing service from our F&B team, and front desk team. I shared your happiness with our team right away. Thank you so much for mentioning our coffee at the breakfast buffet and all our staff look forward to welcoming your family back soon. Warmest regards Best regards,
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Warm welcome, and sorted out my transport to my place of work for the week on check in. Large room with great shower. Gym was well equipped and a good size for the hotel. I ate in the German style restaurant couple of nights and was impressed with the good beer and large
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Response from Chloe C, Public Relations Manager at Crowne Plaza Wuxi City Centre
Responded Oct 5, 2018
Dear Daniel R, Greetings from Growne Plaza Wuxi City Center! Thank you very much for staying with us and posting a favourable review about your experience at our hotel .We are very glad to read that you are very satisfied with hotel facilities and service. The gym on 5 floor is 24-hour open for in house guests with room card. Our Bavarian Brauhaus, the German style restaurant which you like, features in house-brewed beer, western cuisine such as homemade sausages and crispy pork knuckle. From Monday to Saturday, you can also enjoy the performance of our international band. We also very happy that you have a pleasant and enjoyable time here. We look forward to welcoming you back for your next trip to Wuxi. Yours sincerely, Crowne Plaza Wuxi City Center Public Relations Manager
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Good river view from our room especially at night and the room is quite spacious with 2 bed and plenty room for a cot and all the luggage. Unfortunately, the room is poorly sound proofed could hear loud and clear of the guest next door. Lukily they didn't talk too much late
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Response from Chloe C, Public Relations Manager at Crowne Plaza Wuxi City Centre
Responded Aug 26, 2018
Dear beachgoer1000, Thank you for staying with us at Crowne Plaza Wuxi City Center and sharing your experience with us. We are very happy to read that you are satisfied with the room view, separated shower room and friendly associates. Hotel is conveniently located in the city center, within walking distance or short driving trip, you can go to shopping malls, business district and local tourists attractions. Meanwhile, your comments about the aircon has been passed to Chief Engineer. We will check the room situation and insure comfortable staying temperature for our guests. We look forward to welcoming you back on your next trip to Wuxi! Crowne Plaza Wuxi City Center Management Team
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Hotel a bit aged. Rooms size is convienient. Most of the staff is friendly. Rooms are badly soundproofed. you can hear your neightbours loud and clearly. Pool and gym area. Sometimes rude and loud Chinese guests, visitors with kids occcupying the devices. Gym staff don't care
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Response from Chloe C, Public Relations Manager at Crowne Plaza Wuxi City Centre
Responded Jul 16, 2018
Dear Gegaud, Greeting from Crowne plaza Wuxi City Center! Thank you very much for staying with us and posting a review about your experience at our hotel. We are very glad that you are satisfied with our friendly service. We also would like to apologize for not meeting all your expectations, and we are sorry that the poor soundproof of the room has affected your rest. About the gym, we will further maintain the equipment and air system to carry out higher service standard. Currently, we have extended the opening time of gym room to 24 hours only for our in-house guests. Whenever you would like to take exercise, it is accessible by swiping your keycard. When it comes to the food options during breakfast and in lounge, your comments mean a lot for us to improve. Our chef will regularly update the menu and offer more varieties, especially for vegetarians. Looking forward to welcoming you back and serve you again in the near future. Yours sincerely, Crowne Plaza Wuxi City Center Management Team
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房间还不错
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房间还不错
Room
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Dear Nicetobehere, Thank you very much for your interest in Kempinski Hotel Wuxi. All mattresses in our rooms and suites are from Slumberland which are very comfortable. The studio suite and executive suite mattresses come with a pillow-top, which makes them extra soft. Kempinski Shanghai mattresses are from a different brand. I just noticed that one tripadvisor already replied to you and I can only affirm his/her statement. If you have any further questions, you may contact me directly at kurt . vieren @ kempinski . com Thank you and I hope to welcome you to our hotel soon. Best Regards, Kurt Vieren.
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"Connecting rooms are great for those with family"
"All of them OK"
"ask room with view to the river and high floor"
"Ask for high floor to have a good view over the city!"
"Higher floor"
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PRICE RANGE
$83 - $107 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
无锡凯宾斯基大酒店无锡凯宾斯基酒店无锡凯宾斯基wuxi kempinski hotel
FORMERLY KNOWN AS
Kempinski Hotel Wuxi
LOCATION
ChinaJiangsuWuxi
NUMBER OF ROOMS
400
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