We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
I was quite disappointed by this hotel even if is located in a good area of Suzhou. The positive things are the hotel position, close to the subway, and the fact yhat yhe room was clean. The biggest disappointment was the breakfest were mainly only...More
I booked ahead with breakfast option. As a platinum elite member I rarely get upgraded, but here I got a huge room with the most space of any hotel I stayed at in China. One of the few places that included a channel guide to...More
Response from Jasminesuzhou, Manager at Holiday Inn Jasmine Suzhou HotelResponded December 10, 2017
Honorable guests! Thank you for choosing Holiday Inn Suzhou Jasmine. We are very pleased that you will be satisfied with our service. We will continue the group standard to provide you with more meticulous, considerate and considerate service. All the staff in the hotel are...More
This was not what I was expecting for Holiday Inn. Newly renovated and clean hotel with great amenities. The lobby was large bright and welcoming. A break from the outside with comfortable chairs in lobby. The breakfast area was spacious and food had wide selection....More
Thank Jack L
Response from Jasminesuzhou, Manager at Holiday Inn Jasmine Suzhou HotelResponded January 1, 2018
Dear guest, thank you for choosing Holiday Inn Jasmine . I am very pleased to see your satisfactory experience, and your satisfaction is the greatest encouragement to all the staff of our hotel. Look forward to your stay again! Sincere respect, Holiday Inn Suzhou Jasmine
Disabled room was a smoking room. When I asked for an air freshener I was curtly told to open the window.
There was no seat in the shower not one available in the hotel. Reaction to this problem was very defensive. Eventually after to Chinese...More
Thank Simon H
Response from Jasminesuzhou, Manager at Holiday Inn Jasmine Suzhou HotelResponded November 30, 2017
My distinguished guest, thank you for choosing Holiday Inn Jasmine Hotel and giving a comment. I'm sorry, our service has not brought you any special experience. We will try our best to make better service and look forward to your coming again. Thank you.
The hotel was booked by our tour company, China Highlights. It is a convenient location, close to shopping and restaurants. It has a Starbucks café off the lobby, which is very handy.
Our room was large, with a comfortable king bed and a good sitting...More
Thank Robert C
Response from Jasminesuzhou, Manager at Holiday Inn Jasmine Suzhou HotelResponded November 6, 2017
Dear guests, thank you very much for choosing the jasmine holiday in Suzhou and getting your full marks. Let every guest to enjoy clean rooms and warm and thoughtful service is that we should do, clean and comfortable rooms is a feature of the hotel,...More