We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Hotel Suzhou

1,048 reviews
#5 of 1,495 Hotels in Suzhou
Save
Traveler (643)
Room & Suite (149)
Dining (66)
Overview
  • Excellent74%
  • Very good21%
  • Average3%
  • Poor1%
  • Terrible1%
Travelers talk about
“cruise ship”(36 reviews)
“jinji lake”(54 reviews)
“nautical theme”(12 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5.0 Star Hotel
All hotel details
Offers from Crowne Plaza Hotel Suzhou
Special Offer: Save on Hotel Packages!
Hotel deals
Contact Info
Name/address in local language
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (1,048)Write a Review
There are newer reviews for Crowne Plaza Hotel Suzhou
See the most recent reviews
Filter reviews
571 results
Traveler rating
455
90
20
4
2
Traveler type
Time of year
LanguageEnglish
More languages
455
90
20
4
2
Show reviews that mention
All reviewscruise shipjinji lakenautical themethe club loungeboat restaurantbusiness triplake viewexcellent hotelfitness centerthe hotel staffoutdoor poolthe general managerspecial thankshome away from homebusiness travelersfavorite hotellobby bar
FilterEnglish
Updating list...
351 - 355 of 571 reviews
Reviewed October 9, 2014

This was my second time to CP. The staff is extremely helpful and friendly. The concierge will help you find places to visit. The doormen will make certain your cab driver knows exactly where you want to travel. The breakfast buffet has a huge number...More

1  Thank Matt S
Response from Leah L, Public Relations Manager at Crowne Plaza Hotel SuzhouResponded October 11, 2014

Dear Matt S, Thank you for taking time to share your feedback regarding your second stay with us at Crowne Plaza Suzhou. We are very glad to know that our Concierge staff, service and breakfast buffet have helped in making your visit more enjoyable. Located...More

Reviewed September 21, 2014

Best hotel in Suzhou.. Friendly service... Perfect rooms... Breakfast buffet like never seen before... In general I cannot say anything else but this hotel is a very nice experience.. If you need THAT extra then choose this hotelMore

2  Thank cmriis
Response from Leah L, Public Relations Manager at Crowne Plaza Hotel SuzhouResponded September 24, 2014

Dear cmriis, Thank you very much for your stay at Crowne Plaza Suzhou and sharing your experience with us. It’s our great pleasure to learn that you are satisfied with our service, rooms and breakfast. Your satisfaction is our best reward. We will continue to...More

Reviewed August 31, 2014

I have stayed in this hotel several times, the rooms are exceptionally good and the view from the window is mind-blowing. The service levels are great and the food in the restaurant is outstanding. I would surely stay here againMore

1  Thank Girish8184
Response from Leah L, Public Relations Manager at Crowne Plaza Hotel SuzhouResponded September 3, 2014

Dear Girish8184, Thank you very much for your repeated stays at Crowne Plaza Suzhou and taking time to leave us a comprehensive review. We are delighted to learn that you like our room, view, service and restaurant. Located along the beautiful Jinji Lake, we are...More

Reviewed August 26, 2014

This is the second time to stay in CP,Suzhou,me with another good friend,we have a nice day in hotel,when the afternoon time, we have check in ,the front office is not to much busy at that moment, one gentleman help us do the check in...More

1  Thank Lv J
Response from Leah L, Public Relations Manager at Crowne Plaza Hotel SuzhouResponded August 31, 2014

Dear Lv J, Thank you very much for your second stay at Crowne Plaza Suzhou. It’s so motivating that you took all the time and trouble to leave us such a comprehensive and detailed review. We are glad to read that you have been impressed...More

Reviewed August 26, 2014

My room was located on the 7th floor and the view of the room was awesome. The food choice in the buffet breakfast was more than other hotels. Room was very clean and the overall environment of the hotel is excellent. Sissi from guest relation...More

1  Thank Ling B
Response from Leah L, Public Relations Manager at Crowne Plaza Hotel SuzhouResponded August 28, 2014

Dear Ling B, Thank you very much for your stay and taking time to share your experience with us. We are glad to read that you like our Club Room, buffet breakfast and overall environment. It’s hugely motivating that you appreciate the service from our...More

View more reviews
PreviousNext
16970717273115
About
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Center with Internet Access
Shuttle Bus Service
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Minibar
Things to do
Fitness Center with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
$165 - $407 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Suzhou
#2 Romantic Hotel in Suzhou
#4 Spa Hotel in Suzhou
#5 Luxury Hotel in Suzhou
#33 Best Value Hotel in Suzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$165 - $407 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Suzhou
#2 Romantic Hotel in Suzhou
#4 Spa Hotel in Suzhou
#5 Luxury Hotel in Suzhou
#33 Best Value Hotel in Suzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (643)
Room & Suite (149)
Dining (66)
Pool & Beach (19)
Business Center & Event Rooms (6)
Questions & Answers
Ask a question
Mezzogal
August 9, 2017|
AnswerShow all 5 answers
Response from I8983PBjohnc | Reviewed this property |
It's free. But the open air section closes at 7pm ( when sun has set )
1
Vote
davmar70
April 13, 2015|
AnswerShow all 3 answers
Response from lewiskay0703 | Reviewed this property |
This really is a superb hotel the facilities are beautiful , the staff are very accommodating ,and the food is lovely you will not be disappointed... enjoy Suzhou don't forget if you visit tiger hill make sure you have very... More
0
Votes
PreviousNext
12
Room Tips
"Ask for a lake view room"
Read review
"Ask for a room with lake view"
Read review
"Choose room overseeing water and nightly water/light show :-)."
Read review
"Lake view rooms provide amazing views!"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing