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Crowne Plaza Hotel Suzhou

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#3 of 1,418 Hotels in Suzhou
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Crowne Plaza Hotel Suzhou
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875 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Hotel Suzhou
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Showing 486: English reviews
Shanghai, China
Reviewed January 8, 2014

I stayed at Crowne Plaza Hotel for most of my business trips to Suzhou. Anyone who wants to refresh yourself well during the business trip stay over should try to come as a "cruise passenger" is strongly recommended to stay over here. Not only the location/outlook/internal outside deco is amazingly resembling world-first-class yacht. The service is excellent. I tried room...

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Helpful?
Thank Stella R
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear distinguished guest, Thank you very much for your stay at Crowne Plaza Suzhou and taking time out of your busy schedule to share your comment with us. We are glad to learn that you enjoyed your stay with us and our location, cruise theme and service have made your staying experience refreshing and memorable. Being our valued and loyal...

Shanghai, China
Reviewed January 6, 2014 via mobile

it is always a pleasure to stay in the crowne plaza. they have friendly staff, good food and a great view of the jingji lake! the room facilities are of top quality. the live music makes relaxation in the lounge a bit more at ease whilst drinking cocktails. I ordered room service and their opera cake is to die for....

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1Thank kingmac
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear distinguished guest, Thank you very much for celebrating your birthday at Crowne Plaza Suzhou and taking time to share your feedback with us. We are delighted to read that you enjoyed the stay with us, which has been highlighted by our staff, food, room, view and Mariana lounge. Located along the picturesque Jinji Lake with superior facilities and attentive...

Shanghai, China
Reviewed January 6, 2014

I would recomment this fantastic hotel to everyone on the basis of location (by a lovely lake); facilites (it has everything - all day dining western style restaurant, Japanese restaurant, Cantonese restaurant, cafe, bar area, night club, spa, gym, outdoor AND indoor pools, grand ballroom with majestic staircase, rail pick up service, a service phone number for immediate assistance, executive...

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Helpful?
Thank OzAussie2014
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear distinguished guest, Thank you very much for spending your weekend with us and taking time to leave us such a valuable review. It is so encouraging that you take all the time and trouble to mention so many details of your staying experience with us, from location, facilities, service to ambience. We are greatly honored that you enjoyed one...

Hong Kong, China
Reviewed December 30, 2013

My first time here for a stay and very good. Boat shape building which is very nice. Staffing quiet good, check in efficient. Food outlets not really sure about ??? They also have a Cigar smoke area, watch out it is terrible and near the lifts area. Everyone suffers.

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Helpful?
Thank Dkkeeling
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear distinguished guest, Thank you very much for your recent stay at Crowne Plaza Suzhou and taking time out to share your valuable review with us. We are glad to learn that you have been impressed by our cruise theme, staff and check-in experience, which will constantly motivate us to improve our quality even further as we hope to exceed...

Suzhou, China
Reviewed December 29, 2013

I stayed at crowne plaza for two weeks because the there were problems with my apartment. The staff are very kind and helpful from the day you arrive. The check in was very fast and the check out even faster. The rooms are great especially the lakeview rooms on a clear day. The hotel facilities are luxury and the breakfast...

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Helpful?
Thank sugimot144
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear distinguished guest, Thank you very much for choosing to stay at Crowne Plaza Suzhou for two weeks and taking time to leave us such a valuable review. We are delighted to read that our staff, facilities, room and breakfast have helped make your stay pleasant and memorable. Advantageously located along the picturesque Jinji Lake with a unique cruise theme,...

Suzhou, China
Reviewed December 28, 2013

I stayed there last month and the whole stay was perfect. Is a very nice hotel which has a theme - Cruise Ship, the location is very convenient, next to the metro station and many different restaurants. The service was great, polite, professional and efficient staff. They have very nice facilities. If you go to Suzhou you must stay at...

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Helpful?
Thank Luci Z
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear distinguished guest, Thank you very much for your recent stay at Crowne Plaza Suzhou and taking time out to leave us such a valuable review. We are delighted to read that our location, facilities, environment as well as our quality service have helped make your stay pleasant and memorable. Advantageously located along the picturesque Jinji Lake with a unique...

Chicago, Illinois
Reviewed December 16, 2013 via mobile

I had the opportunity to stay at Crowne Plaza hotel in Suzhou during a period of 45 days while searching for my permanent residency in the city. I have been delighted by the excellent quality offered by this amazing hotel, which provides one of the best customer service ever experienced. Staff is highly prepared and extremely kind. In particular I...

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Helpful?
Thank Pims101
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear distinguished guest, Thank you very much for your 45-day stay with us and taking time out of your busy schedule to leave us such a valuable review. It’s our great pleasure to read about your praises regarding to our quality and staff service which have helped make your stay enjoyable and memorable. It is hugely encouraging that you take...

singapore
Reviewed December 15, 2013

I stayed here quite a while ago but forgot to write review on it. Fast check in, rooms are big and comfy. Nice nautical design overall, very good breakfast spread. You get to enjoy breakfast with a nice lake view if you manage to get the windows seat. Price a bit on the high side but would definitely recommend this...

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Thank shmj
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear distinguished guest, Thank you very much for choosing Crowne Plaza Suzhou and taking time to share your review with us. We are glad to learn that our room, nautical design, breakfast and check-in service have especially impressed you. Advantageously located along the picturesque Jinji Lake with a unique cruise theme, we are dedicated to offering superior facilities and attentive...

Vejle, Denmark
Reviewed December 7, 2013 via mobile

Excellent hotel. Nice rooms, good overall atmosphere, breakfast had plenty to choose from including Western, Chinese and Japanese cuisine. Price in higher end for Suzhou, but worth every penny. I will surely stay there again next time I am in Suzhou.

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Thank Casper D
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear distinguished guest, Thank you very much for your recent stay at Crowne Plaza Suzhou and taking time to share your valuable review with us. We are more than happy to read that our room, atmosphere and breakfast have helped make your stay comfortable and memorable. Your encouraging review is undoubtedly the best reward for us, which will constantly motivate...

Chicago
Reviewed November 25, 2013

I have stayed at this hotel many times and I think this is a great place to stay. Breakfast is great - wide selection, efficient, nice view, good staff. I plan to make this my preferred place. The fitness center is open 5:30-11 PM. That's great too.

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1Thank bhusawal
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear distinguished guest, Thank you very much for your recent stay at Crowne Plaza Suzhou and taking time to leave us a valuable review. We are delighted to read that our breakfast and Fitness Center have impressed you and helped make your staying experience more pleasant. We are greatly honored to be regarded as your preferred choice in Suzhou. Your...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Less than 25 minutes by Shanghai-Nanjing Intercity Railway from bustling Shanghai, Crowne Plaza Suzhou ideally located in the Suzhou Industrial Park and set against the scenic backdrop of beautiful Jinji Lake. 10 minutes away from city center and minutes away from the Expo center, Suzhou Science and Arts Center and walking distance from Li Gongdi, Rainbow Walker, Times Square entertainment and shopping areas. Crowne Plaza Suzhou has a choice of 344 spacious and tastefully furnished guest rooms and each room overlook both the lake and gardens. For a diverse and dramatic world of dining experience and take a culinary adventure to from 6 stylish restaurants, bars and lounges with hotel s acclaimed cuisines and personalized service. 12 multi-function meeting rooms and a 1066 SQM pillar-less Crowne Ballroom with 800 SQM pre-function area are designed to seat from as few as 10 to as many as 1,000 guest in a variety of Configurations. We ve put together a comprehensive range of products and services called Meeting Success. Hotel offers an arrange of recreation, from the state-of-the-art fitness center, indoor and outdoor swimming pool, Tea Tree Spa and marina, guaranteed to leave you relaxed and recharged for your next working day. You'll agree that in the storied city of Suzhou, The Place To Meet is Crowne Plaza Suzhou. ... more   less 

Additional Information about Crowne Plaza Hotel Suzhou

Address: No.168 Xinggang Street, Suzhou 215021, China (Formerly New Suzhou International Hotel)
Location: China > Jiangsu > Suzhou
Price Range: $139 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Hotel Suzhou 5*
Number of rooms: 344
Reservation Options:
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Also Known As:
Crowne Plaza Suzhou
Hotel Style:
#1 Business Hotel in Suzhou
#2 Romantic Hotel in Suzhou
#2 Spa Hotel in Suzhou
#3 Family Hotel in Suzhou
#3 Luxury Hotel in Suzhou
#32 Best Value Hotel in Suzhou
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Hotel Suzhou staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“up-grading to lounge rooms is recommended”
frasedbv, yesterday | Read review
“Any room is excellent!!”
allenp167, 4 weeks ago | Read review
“Stay on the 7th floor, close to the club.”
megodish, 4 weeks ago | Read review
“Ask for jinji lake veiw”
sanjeevp989, 4 weeks ago | Read review
“all rooms are great”
Oxsar, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question