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Crowne Plaza Hotel Suzhou

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Crowne Plaza Hotel Suzhou
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756 Reviews from our TripAdvisor Community

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Showing 406: English reviews
Poznan, Poland
Level Contributor
34 reviews
13 hotel reviews
5 of 5 stars Reviewed yesterday NEW via mobile

Spent 2 weeks there. It used to be better. Already one can see the carpet have stains etc. But the rest is charmjng. Do not hesitate to choose. Big rooms. Splendid lobby. Food nice at desent price. Live music. Great view on the lake from the outside pool.

Helpful?
Thank MarusiaMaja
Seoul, South Korea
2 reviews
4 of 5 stars Reviewed 5 days ago NEW via mobile

This is my second time in Suzhou, I stayed in the Italian hotel brand located right next to Crowne at the first time and I stayed in Crowne for my second time. Turned out it's a great choice since it's not disappointing at all. The staffs are very very welcoming and the food are nice. The breakfast restaurant is nice... More 

Helpful?
Thank HanYeori
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The most remarkable feature of this hotel is the architecture. The theme is that of a boat. You can sense that you are in part of a boat almost everywhere inside the hotel. The ceiling of the ground floor lobby is a starry sky with the earth and her continents lighted up in splendor. This is a hotel architecture you... More 

Helpful?
Thank DYu0612
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear DYu0612, Thank you very much for sharing such an encouraging review with us and fellow travelers on TripAdvisor. It is great to hear that you were impressed by our hotel architecture, room, restaurants and service. Your generous words of praise will definitely encourage us go extra miles to deliver better service. Meanwhile we are sorry for the inconvenience occurred... More 

Chichester, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This is my 3rd visit to China this year and my 3rd stay here. Hotel is shaped like a cruise liner and is next to the lake and a great location. Wifi is across the hotel and isn't restricted like some hotels in Suzhou. Rooms are a very high standard. Buffet breakfast offers a wide variety, large bar area in... More 

Helpful?
Thank Neil M
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear Neil M, Thank you very much for sharing such a motivating review with us regarding your recent stay at Crowne Plaza Suzhou. It is great to hear that you had a memorable stay and were impressed by our design, location, wifi, room, restaurants and staff. Your generous words of praise will certainly be shared to our colleagues as it... More 

Level Contributor
662 reviews
163 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Started staying here instead of InterCon Much better hotel. More friendly and staff start recognise you. Upgrade to club lounge seems a automatic deal for IHG Spire members. Lounge facilities quiet good. Bar area has a quirky feel as it's an inside of boat feel.

Helpful?
Thank Dkkeeling
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear Dkkeeling, Thank you very much for your feedback. We are pleased to learn that you have enjoyed your stay highlighted by our staff, member benefits, lounge facility and bar. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support. We look very much forward to... More 

Petaluma, California
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Extremely attentive staff, well located, full service hotel. The breakfast buffet, incorporating many Eastern and Western cuisines, is amazing. I strongly recommend sampling the noodles and other Chinese dishes. Indian, Western traditional, and other Asian food is also represented. Cleanliness was exceptional.

Helpful?
Thank William Z
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear William Z, Thank you very much for staying with us at the Crowne Plaza Suzhou and leaving us a valuable review. We are delighted to read your kind comments concerning our staff, location, service, breakfast buffet and cleanliness. We will continue to strive in delivering quality services, allowing our guests to indulge in the best they deserve. Once again,... More 

upstate N.Y
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Room 7068 Lake view. Another great stay. I do have a couple of suggestion. Provide an all weather chair for the balcony and an ash tray as one can smoke on the balcony. The end panel on the table needs to be replaced as it is quite marked up. I had an issue with some lights that would not turn... More 

Helpful?
Thank bigowl14422
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear bigowl14422, Thank you for taking the time to post such a detailed review with us regarding your stay at Crowne Plaza Suzhou. We are delighted to know that our staff help bring you another memorable stay. Your generous words of praise will certainly be shared with our colleagues. This is something we take great pride in. Meanwhile your valuable... More 

Guayaquil, Ecuador
Level Contributor
27 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is shaped like a cruise, the room was nicely decorated, very comfortable bed, big bathroom, amazing view from the room, excellent room service and right beside a park with lots of restaurants, cafes, live shows, among other activities.

Helpful?
Thank mafertap86
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear mafertap86, Thank you very much for choosing Crowne Plaza Suzhou and sharing a valuable review with us. We are pleased to know that you are impressed by hotel design, facility, view, service and location. Your generous words of praise are highly appreciated and will help us improve our quality even further as we hope to exceed ever beyond guest... More 

Melbourne, Victoria, Australia
Level Contributor
85 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This imposing hotel sits on the banks of the Suzhou lake,and has every modern convenience.With a very large and imposing entrance,the rooms are comfortable and well appointed.The staff were very helpful.

Helpful?
Thank Peter M
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear Peter M, Thank you for choosing Crowne Plaza Suzhou and leaving us a valuable review. We are very glad to know that our location, entrance, room and staff help make your stay more memorable. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support. We... More 

wicklow
Level Contributor
4 reviews
5 of 5 stars Reviewed June 20, 2016

If travelling on business to Suzhou then I cannot recommend this hotel enough. The level of customer service in this hotel is second to none. They staff are very friendly and go out of their way to get to know you and remember you by name thereafter. All the staff T Boat bar and restaurant are young and enthusiastic and... More 

Helpful?
Thank neimad1956
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear neimad1956, Thank you very much for sharing such a detailed review with us regarding your recent stay at Crowne Plaza Suzhou. We are glad to hear that our staff, service and restaurants made your stay more comfortable and memorable. Your generous words of praise will be certainly shared with our colleagues as we strive to further enhance and shape... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Less than 25 minutes by Shanghai-Nanjing Intercity Railway from bustling Shanghai, Crowne Plaza Suzhou ideally located in the Suzhou Industrial Park and set against the scenic backdrop of beautiful Jinji Lake. 10 minutes away from city center and minutes away from the Expo center, Suzhou Science and Arts Center and walking distance from Li Gongdi, Rainbow Walker, Times Square entertainment and shopping areas. Crowne Plaza Suzhou has a choice of 344 spacious and tastefully furnished guest rooms and each room overlook both the lake and gardens. For a diverse and dramatic world of dining experience and take a culinary adventure to from 6 stylish restaurants, bars and lounges with hotel s acclaimed cuisines and personalized service. 12 multi-function meeting rooms and a 1066 SQM pillar-less Crowne Ballroom with 800 SQM pre-function area are designed to seat from as few as 10 to as many as 1,000 guest in a variety of Configurations. We ve put together a comprehensive range of products and services called Meeting Success. Hotel offers an arrange of recreation, from the state-of-the-art fitness center, indoor and outdoor swimming pool, Tea Tree Spa and marina, guaranteed to leave you relaxed and recharged for your next working day. You'll agree that in the storied city of Suzhou, The Place To Meet is Crowne Plaza Suzhou. ... more   less 

Additional Information about Crowne Plaza Hotel Suzhou

Address: NO. 168 Xinggang Street, Suzhou 215021, China (Formerly New Suzhou International Hotel)
Location: China > Jiangsu > Suzhou
Price Range: $151 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Hotel Suzhou 5*
Number of rooms: 344
Reservation Options:
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Also Known As:
Crowne Plaza Suzhou
Hotel Style:
#1 Business Hotel in Suzhou
#1 Spa Hotel in Suzhou
#2 Luxury Hotel in Suzhou
#2 Romantic Hotel in Suzhou
#3 Family Hotel in Suzhou
#31 Best Value Hotel in Suzhou
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