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Renaissance Suzhou Hotel

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No.229 Suzhou Avenue West, Suzhou Industrial Park, Suzhou 215021, China
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1 room 1 adult
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Renaissance Suzhou Hotel
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509 Reviews from our TripAdvisor Community

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Redmond, Washington
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I have stayed at this Hotel many times since 2014. The staff is very friendly and professional and their Corporate Host Simon Jiang takes care of my business teams needs flawlessly. Nice Western - Asian breakfast buffet. New Pool and Health center.

Helpful?
Thank TIM S
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Overall experience was good. Check in was efficient. Concierge was very helpful with recommending surrounding restaurants and sights to visit. Room was clean with good view. However breakfast experience was lower than expectation. Wait staff are not attentive and experienced. The saving grace is good selection.

Helpful?
Thank TC323
Beijing Region, China
Level Contributor
52 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Check in was fast. The bed, WiFi, washroom was good. The breakfast is excellent if you can get it included, just a huge variety. Unfortunately whoever cleaned the washroom left a used cotton bud on the vanity. The shower door hinge also looks dangerously skewed. But otherwise a pleasant experience. There's a lot of building construction going on nearby though... More 

Helpful?
Thank Potato100
Vancouver, BC
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Excellent looking hotel in Suzhou. One of the better ones. The service and staff are impeccable. As part of the Marriott family of hotels, your profile and preferences follow along with you here at the Renaissance. The rooms are very well appointed with every little detail taken care of.

Helpful?
Thank love_the_808
Chennai (Madras), India
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed December 24, 2015

It was my first visit to China earlier this month on a Business trip. I stayed here at Renaissance for 4 days. Location is good. Room was very comfortable and spacious enough. Service was top-notch. Free Wifi worked at great speeds and made my Skype video calling experience enjoyable. Complimentary breakfast had vast spread with enough cuisines to suit the... More 

Helpful?
Thank VivekSD
Malaysia
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed December 14, 2015 via mobile

The checkin is fast, efficient and pleasant. Try to get the room facing the park. Food is convenient too. Surrounded by malls and if you fancy a nice run, the park is just across the road. You can't go wrong with this hotel.

Helpful?
1 Thank Globetrotter1978
Minnesota
Level Contributor
209 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 297 helpful votes
5 of 5 stars Reviewed November 25, 2015

I have stayed here many times now, usually once a year for business. The most recent stay was November 2015. I choose between the Renaissance and the Intercontinental and usually pick the Renaissance mainly due to the location and the club level on the top floor, and the Marriott points. The club level is great and they have food and... More 

Helpful?
Thank FamilyVacationsMN
Indiana
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed September 22, 2015

The Renaissance Suzhou is an outstanding hotel. Customer service is second to none. I've spent over a 1/3 of my year in hotel rooms and this hotel is number 1. The Club Lounge staff deserves special recognition for their outstanding service. The food was excellent and provided a great blend of Western and Eastern tastes.

Helpful?
1 Thank QSentry
Level Contributor
67 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed September 13, 2015 via mobile

Every time I was on business trip to Suzhou during the past years, I stayed in this hotel. It delivered 5 star hotel service. I did use its gym facilities which I would ranked an excellent standard to it. I tried its Cantonese foods which were well cooked. The receptionists were very helpful.

Helpful?
1 Thank TT Y
cleveland, OH
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed September 10, 2015

The Renaissance hotel is very nice and is in a great location. The lobby is very welcoming, the staff extremely helpfull and the breakfast buffet covers everything you could want. The beds are extremely comfortable! The carpet in the rooms looks a bit dated in style, but is still very clean and well kept. The gym is functional, plenty of... More 

Helpful?
1 Thank RJM1468
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