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Renaissance Suzhou Hotel

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#1 of 1,246 Hotels in Suzhou
Certificate of Excellence
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610 Reviews from our TripAdvisor Community

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Showing 349: English reviews
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

The Renaissance was a great choice. The club lounge is a definite plus. Makes your nights and mornings a little easier and stress free. The service is great and friendly. Adela was very attentive. The food was great and different every night, a mix of European and Chinese dishes, so I one is left out. The pool is also very... More 

Helpful?
Thank Joseph-M-burkard
Ruskin, Florida
Level Contributor
285 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

We were on a tour that had stayed at 3 other hotels prior to this one and sadly this was my least favorite. The lobby was pretty, but the rooms were nothing special. I have stayed at several other locations and was always pleased with this chain, but not this time. Our group had the dinner buffet and it was... More 

Helpful?
Thank Beth E
RenaissanceSuzhou, Director of Operations at Renaissance Suzhou Hotel, responded to this review

Dear Beth E, Thank you for taking time to share your staying experience with us. Hotel was conducting a Thai Seafood Buffet promotion during your stay period. So the Asian food varieties appeared much more than usual. Our chef's team is able to prepare different kinds of Western food. We hope to welcome you back agian to enjoy the multiple... More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Thank you to Lynn for her friendly service at the Elite Bar room where I had my dinner tonight. I find the serving staff here are putting smiling face to welcome every guest which make me feel at home and welcomed. Lynn's home town is at Zhou Shan Islands, where I had visited twice to the Pu Tuo Shan few... More 

Helpful?
Thank mingguang123
Suzhou, China
1 review
5 of 5 stars Reviewed 1 week ago

No matter what time of day it is, the service in the VIP lounge is always of an excellent standard. The staff are always on hand to provide support and to offer a high level service. Thanks to Lucia and the other members of the team in providing a level of service which on it's own merits makes it worth... More 

Helpful?
Thank Bobbyboyx
Worthing, United Kingdom
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here on 3 occasions in April to June,on all three occasions there were booking issues, the rooms booked appeared not to be available on arrival at the booked price. After much debate the rooms were eventually available, in my opinion a likely cheap attempt to raise the room price. Price is comparable with other equivalent hotels in the vicinity,... More 

Helpful?
1 Thank travellerdave66
RenaissanceSuzhou, Director of Operations at Renaissance Suzhou Hotel, responded to this review

Dear travellerdave66, Thanks for sharing your comments with us. We are regretful to learn that we failed to meet your expectations during your 3 occasions in April to June. I have looked into the issues you regarded in the comments and appropriate actions are being taken to improve it. Thanks again for your feedback. We hope to have the honor... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I have been coming to this hotel for years. This is not a newest hotel in Suzhou but the staffs are nicest and well trained. At the lounge, attendants like Jane is extremely nice to the guest and takes good care of them with a great smile. Compare to other hotels where staffs are nice but pretty mechanical, Renaissance staffs... More 

Helpful?
Thank Sam P
Ipoh, Malaysia
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Being visited Suzhou so many years. This is still my go-to hotel at Suzhou since it's location and the well maintain hotel even it's one of the oldest international chain hotel in Suzhou. The executive lounge staff are friendly and attentive to the needs of their guests too. Eg. Lynn.

Helpful?
Thank Stephen T
Suzhou, China
1 review
5 of 5 stars Reviewed 2 weeks ago

I am on the road over 200 nights a year and I travel extensively in China. I demand a hotel that is clean, polite, offers 24 hour gym and Executive lounge. The lounge offers a refuge from the hectic travel experience. The Executive Lounge at the Renaissance Suzhou is one of the best. Every morning for breakfast and in the... More 

Helpful?
Thank craig63243
Ohio
2 reviews
5 of 5 stars Reviewed 3 weeks ago

今年在苏州尼盛万丽住了三次.感觉非常好,客房舒适干净,服务非常到位.因为我经常出差,入住尼盛万丽的感觉就像到家一样.特别感谢餐厅热心的服务员陈秀.她是我所见到的最好的服务员.前台和礼宾部的帅哥美女也非常棒.总的来说,酒店服务一流.强力推荐! I have stayed at Renaissance Suzhou Hotel three times this year for business, in Feb, May, and again at the end of August. When I checkout I was told that I may receive a survey, but I have never received anything yet. Anyway, I’d still like to share my experience. I travel a lot on business, and stayed in... More 

Helpful?
Thank jh5043
Tampa, Florida
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here four days. A bit older than some other Marriott properties but well maintained. Breakfast is a little hit or miss: large selection but mixed quality. It is within walking distance of several coffee shops and restaurants. Overall good but a little pricey.

Helpful?
Thank tampadgm
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Hot Tub
Room types
  • Smoking rooms available
  • Accessible rooms
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Airport Transportation
  • Conference Facilities
  • Breakfast Available
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
An ancient city on the Yangtze River known for its gardens, stunning architecture and 2500 years of culture, Suzhou is a business or leisure traveler's dream. Renaissance Suzhou Hotel offers first-class service and incomparable facilities. Located in the business district, our hotel in Suzhou CBD offers easy access to transportation, attractions, shopping, Suzhou International Expo & China-Singapore Suzhou Industrial Park. Our spacious guest rooms and suites feature a large work desk, in-room safe, high-speed Internet and marble bath with separate shower. Overlooking beautifully lush Central Park, our luxury Suzhou hotel with stylish, contemporary design makes dining enjoyable with a restaurant serving a variety of international and Asian cuisine. Unwind or refresh after a busy day by visiting our lobby lounge or 24-hour fitness centre. Whether planning a cocktail reception, conference or wedding, you will find the perfect match with our culinary and event management team. ... more   less 

Additional Information about Renaissance Suzhou Hotel

Address: No.229 Suzhou Avenue West, Suzhou Industrial Park, Suzhou 215021, China
Location: China > Jiangsu > Suzhou
Price Range: $154 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Renaissance Suzhou Hotel 4.5*
Number of rooms: 370
Reservation Options:
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Also Known As:
Renaissance Suzhou
Suzhou Renaissance
Hotel Style:
#1 Luxury Hotel in Suzhou
#2 Business Hotel in Suzhou
#24 Best Value Hotel in Suzhou
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