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Renaissance Suzhou Hotel

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#1 of 1,374 Hotels in Suzhou
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Renaissance Suzhou Hotel
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644 Reviews from our TripAdvisor Community

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Showing 367: English reviews
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 2 days ago NEW via mobile

I rarely give full rating on my hotel stays but I'm not hestitant to give one for my stay at Renaissance Suzhou. This is a 5 star hotel and high service level is a norm but special mention has to go to all the staff at the club lounge, especially Judy. Despite being a trainee waitress, I felt being at... More 

Helpful?
Thank Foodie K
Pune, India
Level Contributor
18 reviews
6 hotel reviews
Reviewed 1 week ago

I visited Suzhou for business trip and stayed at Renaissance Suzhou Hotel. The stay at hotel was really amazing. The hotel has exceptional staff. Staff members are more than willing to provide prompt and friendly service. I would like to make special mention of staff members at the restaurant for taking care of food requirements perfectly. Hotel rooms are big... More 

Helpful?
Thank PVK2016
Penang Island, Malaysia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago

Excellent service provided by the hotel for several stays I traveled to Suzhou for business trips. The staff are very nice, professional & friendly They have made the hotel guests feel like staying at home. The hotel location is also very convenient for business travelers. Guests can easily get the food and buy stuff as there is a convenient store... More 

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1 Thank evonyan
You Tianjin, China
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago

This was my 10th stay here. As a Platinum Elite Member of the Marriott system, I always use the facilities offered to me in the Club Lounges. It is with great disappointment that I learned that one of the trainee waitresses named Lynne has almost completed her time and will leave soon. She will be sadly missed. In the past,... More 

Helpful?
Thank 450damian
1 review
Reviewed 2 weeks ago

I travel to Suzhou many times and this is the 3rd times for the last 3 months, stay at least 15 days/time. I feel comfortable every times during i stay on this hotel.Good location because not so far from subway.Excellent staff both club lounge and main restaurant. They always recognize my favorite drink or desert. Special thank to Judy,Jane,Crystal,Adela,Aletta,Joy and... More 

Helpful?
Thank Anurak T
Chelmsford, Massachusetts
Level Contributor
4 reviews
4 hotel reviews
Reviewed 3 weeks ago

Very nice hotel in the SIP district. The pricing is reasonable and the service is excellent. Great food and drink both in the bar, the multiple restaurants and the 19th floor exec club lounge. The location is perfect as it is across the road from a large park and gardens. Morning or early evening walks in this park I would... More 

Helpful?
Thank gauvain2010
Level Contributor
17 reviews
8 hotel reviews
Reviewed 3 weeks ago via mobile

I had a room on floor 16, one of the Club Floors - very spacious, very well equipped and most comfortable bed. The club lounge was excellent - it gets busy so can be hard to get a table at peak time. Very good complementary food & drinks. I didnt try it for breakfast, just evening. Breakfast in the main... More 

Helpful?
Thank Joan M
Suzhou, China
1 review
Reviewed 4 weeks ago

The staffs in the lounge always take care of your needs - your drinks and food. The interns working here are very polite, helpful and take care of all your needs - Adela, Crystal, Jane, Judy and few more that I met and do take good care of me. The lounge also serves a good assortment of food and deserts,... More 

Helpful?
Thank Lim K
A TripAdvisor Member
Reviewed 4 weeks ago via mobile

After a hectic day it is nice place to relax, have a glass of wine and chat with friends and colleagues. Staff takes care of all your needs. Great assortment of food and deserts. Nice variety of hot and cold dishes. You can get whatever you like for breakfast. Hot, fresh and made to order. Great hotel with a great... More 

Helpful?
Thank A TripAdvisor Member
Frankfurt
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago via mobile

The Hotel is awesome. Highly recommended if you are looking for an 5 Star experience. The Hotel Manager Johnatan arranged everything very well and the concierge Leo gave as the beat local insights. Looking forward to come back.

Helpful?
1 Thank TravelerLH123
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Hot Tub
Room types
  • Smoking rooms available
  • Accessible rooms
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Airport Transportation
  • Conference Facilities
  • Breakfast Available
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
An ancient city on the Yangtze River known for its gardens, stunning architecture and 2500 years of culture, Suzhou is a business or leisure traveler's dream. Renaissance Suzhou Hotel offers first-class service and incomparable facilities. Located in the business district, our hotel in Suzhou CBD offers easy access to transportation, attractions, shopping, Suzhou International Expo & China-Singapore Suzhou Industrial Park. Our spacious guest rooms and suites feature a large work desk, in-room safe, high-speed Internet and marble bath with separate shower. Overlooking beautifully lush Central Park, our luxury Suzhou hotel with stylish, contemporary design makes dining enjoyable with a restaurant serving a variety of international and Asian cuisine. Unwind or refresh after a busy day by visiting our lobby lounge or 24-hour fitness centre. Whether planning a cocktail reception, conference or wedding, you will find the perfect match with our culinary and event management team. ... more   less 

Additional Information about Renaissance Suzhou Hotel

Address: No.229 Suzhou Avenue West, Suzhou Industrial Park, Suzhou 215021, China
Location: China > Jiangsu > Suzhou
Price Range: $112 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Renaissance Suzhou Hotel 4.5*
Number of rooms: 370
Reservation Options:
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Also Known As:
Renaissance Suzhou
Suzhou Renaissance
Hotel Style:
#1 Luxury Hotel in Suzhou
#2 Business Hotel in Suzhou
#22 Best Value Hotel in Suzhou
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Questions & Answers

Here's what travelers have asked, with answers from Renaissance Suzhou Hotel staff and other travelers.
2 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Best view is the garden view”
 of 5 bubbles evonyan, 1 week ago | Read review
“I get preferential treatment as Marriott Platinum Elite member anyway”
 of 5 bubbles 450damian, 2 weeks ago | Read review
“facing the Central Park will be a good choice”
 of 5 bubbles , 4 weeks ago | Read review
“Best view and location”
 of 5 bubbles , 4 weeks ago | Read review
“I liked staying at the 19th floor as it is the same as the lounge - no need to use the elevator”
 of 5 bubbles RA_Travel_5, Oct 14, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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