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Pan Pacific Suzhou

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Traveler (744)
Room & Suite (165)
Dining (39)
Overview
Hotel website
No. 259 Xinshi Road, Gusu District, Suzhou 215007 China See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.5 Star accommodation
Additional information
Visit Hotel Website
Offers from Pan Pacific Suzhou
Special Offer: Best Rate Guarantee
Hotel deals
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Rooms
Sep 30Oct 1
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,157)
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401 results
Traveler rating
195
130
54
20
2
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LanguageEnglish
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195
130
54
20
2
Show reviews that mention
All reviewsfree accesshotel guestsrabbit warrenoutdoor pooltraditional architecturebeautiful gardena bit confusingthird floorbeautiful hotelclub roomscenic areachinese gardenold stylesheraton hotelold cityroom cardroom was spacious and clean
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1 - 5 of 401 reviews
Reviewed today

We spent two nights in Suzhou (11th and 12th September) as part of Great Rail Journeys "Grand Tour of China" holiday. The local guide who met our party at the station told us we would be staying at the best hotel in Suzhou (although I...More

Thank Tony B
Reviewed 1 week ago via mobile

My wife and I spent 2 days at the Pan Pacific (visiting the wonderful sights of Suzhou - whatever else you do visit the new city museum, it is absolutely outstanding). The hotel gives a wonderful impression on arrival. It’s design is in keeping with...More

2  Thank Paul M
Reviewed 2 weeks ago

I stayed at this hotel for 3 night whilst on a work trip. The hotel is quite modern but also has a lot of traditional elements including some lovely water features. My room was lovely and looked out over the ponds, plenty of storage and...More

1  Thank GillianKIrvine
Response from Pan_Pacific_Suhzou, Public Relations Manager at Pan Pacific SuzhouResponded 2 weeks ago

Thank you for your stay with us and for taking your time to share your experience with other travelers. We are really happy to hear that you enjoyed your holiday and looking forward to seeing you again.

Reviewed 3 weeks ago

My family of 4 stayed at this hotel for only 1 night. We had 2 beautiful Pacific Club rooms across the hall from each other. The rooms were beautiful, modern and clean. The Pacific Club rooms had complimentary lounge access with afternoon tea and cocktails...More

Thank Clownfish88
Response from Pan_Pacific_Suhzou, Public Relations Manager at Pan Pacific SuzhouResponded 3 weeks ago

Thank you for your stay with us and for taking your time to share your experience with other travelers. We feel really hornored to know that you had a great stay at our hotel and we're looking forward to seeing you again. :) Best regards,

Reviewed 4 weeks ago via mobile

As a frequent traveller, this hotel meets the golden standard of hotel hospitality. Aside from its very genuine "chinese" architecture which i really wanted in places i visit, their service is unexpectedly extraordinary. I want to mention "eric" for stepping up beyond the call of...More

1  Thank prdeguzman
Response from Pan_Pacific_Suhzou, Public Relations Manager at Pan Pacific SuzhouResponded 3 weeks ago

Thank you for your stay with us and for sharing your experience with other travelers. We're happy to hear you enjoyed your stay with us and looking foward to seeing you again!

View more reviews
About
Description
Pamper your senses at Pan Pacific Suzhou, a private paradise in the heart of a city steeped in Chinese artistry, culture and tradition.Indulge in the culture of this quaint charming city at a sanctuary that fuses ...More the artistry of local architecture with contemporary luxury. Pan Pacific Suzhou offers modern-day conveniences, outstanding service and state-of-the-art amenities. Let us inspire your imagination and heighten your senses with a stay at our 5 star hotel.Flanked by a magnificent backdrop of traditional gardens, our luxury hotel is just a one-hour drive from Shanghai, close to Lake Taihu and Hanshan temple. Spend time exploring Suzhou, savour gourmet meals, tempt your senses at our spa, or experience enchantment in our silk boutique. Discover your own private paradise at the Pan Pacific Suzhou hotel, where tranquility reigns. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Air Conditioning
Banquet Room
Breakfast Available
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Wheelchair access
Beachfront
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Spa
,
Business
,
Luxury
,
Best Value
Room types
Non-Smoking Rooms, Family Rooms, Suites
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Spa
,
Business
,
Luxury
,
Best Value
Room types
Non-Smoking Rooms, Family Rooms, Suites
Number of rooms
480
Price range
$93 - $185 (Based on Average Rates for a Standard Room)
Also Known As
Pan Pacific Suzhou Hotel Suzhou
,
Sheraton Suzhou Hotel
Location
China > Jiangsu > Suzhou
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Spa
,
Business
,
Luxury
,
Best Value
Room types
Non-Smoking Rooms, Family Rooms, Suites
Number of rooms
480
Price range
$93 - $185 (Based on Average Rates for a Standard Room)
Also Known As
Pan Pacific Suzhou Hotel Suzhou
,
Sheraton Suzhou Hotel
Location
China > Jiangsu > Suzhou
Photos
Traveler (744)
Room & Suite (165)
Dining (39)
Pool & Beach (19)
Business Center & Event Rooms (1)
Nearby
Nearby HotelsSee all 1,532 hotels in Suzhou
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.31 miles away
Dingsheng Hotel
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.35 miles away
PACE hotel
70 reviews
.45 miles away
Lejia Yangguang Holiday Hotel
3 reviews
.48 miles away
Nearby RestaurantsSee all 816 restaurants in Suzhou
Paradox French Restaurant and Wine Bar
95 reviews
.93 miles away
The Bookworm
69 reviews
.88 miles away
Jane's Pub Bar
26 reviews
.87 miles away
Lao SuZhou Cha Restaurant
11 reviews
1.00 miles away
Nearby AttractionsSee all 374 attractions in Suzhou
Panmen Gate
172 reviews
.11 miles away
Cloud Rock Leaning Pagoda (Yunyan Ta)
167 reviews
.14 miles away
Canglang Pavilion (Blue Wave Pavilion)
91 reviews
.58 miles away
Gupanmen
32 reviews
.11 miles away
Questions & Answers
Ask a question
Sunsnowandwater
April 23, 2018|
AnswerShow all 4 answers
Response from PPSuzhou | Property representative |
Yes. A swimming cap is requested when use both indoor and outdoor pools according to the policy of Suzhou Bureau of Hygiene. Thanks for your understanding and look forward to serving you soon.
0
Votes
priscilla878
September 2, 2016|
AnswerShow all 6 answers
Response from PanPacificSZV | Property representative |
The hotel started operating in 1999 and became a Pan Pacific hotel in 2010. As Ham M suggests, if one is looking for a sleek, contemporary, glass & steel tall building, you would not choose our hotel. We were built with... More
1
Vote
Jim H
May 5, 2016|
AnswerShow all 5 answers
Response from Richard S | Reviewed this property |
Yes there is, all over hotel. But no fb, google ou r messenger.
0
Votes
Room Tips
"Ask for a room nearest elevators so you wont have to go through a maze-like hallway to get to your room."
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"Ask for one overlooking the gardens."
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"spend a couple of hours walking through the gardens and climbing the old city gates - the only ones of the..."
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"Upper floors and in the main hotel. The new wing is more expensive and somewhat exclusive...but not with the..."
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