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    Pan Pacific Suzhou

    No. 259 Xinshi Road, Gusu District, Suzhou 215007, China
    Hotel website
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    Best prices for your stay
    8/6/2017 8/7/2017
    $146
    $91
    SAVE $55
    $146
    $91
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    $146
    $91
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    Traveler (595)
    Room & Suite (105)
    Dining (29)
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    1 review
    #605 of 1,445 hotels in Suzhou
     
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    #642 of 1,445 hotels in Suzhou
     
    Overview
    • Excellent46%
    • Very good42%
    • Average9%
    • Poor2%
    • Terrible1%
    Travelers talk about
    “free access” (15 reviews)
    “hotel guests” (17 reviews)
    “wings” (10 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Conference Facilities
    Dry Cleaning
    Babysitting
    4.5 Star Hotel
    All hotel details
    Offers from Pan Pacific Suzhou
    Offers & Announcements: Free Room Upgrade
    Hotel deals
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    Zhuyuan Hotel
    1 review
    #605 of 1,445 hotels in Suzhou
     
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    3 reviews
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    Li Jin Hotel
    1 review
    #642 of 1,445 hotels in Suzhou
     
    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (997)
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    1 - 5 of 327 reviews

    Reviewed 4 days ago via mobile

    Front entry in style of city gate and palace look to building and courtyard, plus access to pagoda with gardens in rear, make this a special place to stay in Suzhou. Scenic gardens are quick by taxi. Staff very helpful. On site restaurants good but...More

    Thank Icefiresunsea
    Response from Pan_Pacific_Suhzou, Public Relations Manager at Pan Pacific SuzhouResponded 3 days ago

    Dear Valued Guest, Thank you very much for staying with us and for taking the time to write down your valued comment. It gives us great pleasure to know that you were pleased with our facilities and services and that your stay was an enjoyable...More

    Hotel's Favorite
    Reviewed May 2, 2017

    I recommend this hotel due to the following reasons: 1) High level of professional service: All staff that I met are well trained, courteous and professional. This is consistent from front desk, conceirge to room service. 2) Beautiful Panmen garden attached to the hotel and...More

    2  Thank CHIONG
    Response from Pan_Pacific_Suhzou, Public Relations Manager at Pan Pacific SuzhouResponded May 3, 2017

    Dear Valued Guest, Thank you very much for staying with us and for taking the time to write down your valued comment. It gives us great pleasure to know that you were pleased with our facilities and services and that your stay was an enjoyable...More

    Reviewed 2 weeks ago via mobile

    After the mayhem of Disney land, Lego land and movie world ( with the grandchildren in Japan), it was heaven on a stick to land in Shanghai , quickly taken by taxi at 1 am to the hotel( better than the train, especially after a...More

    2  Thank Johan O
    Response from Pan_Pacific_Suhzou, Public Relations Manager at Pan Pacific SuzhouResponded 2 weeks ago

    Dear Valued Guest, Thank you very much for staying with us and for taking the time to write down your valued comment. It gives us great pleasure to know that you were pleased with our facilities and services and that your stay was an enjoyable...More

    Reviewed 3 weeks ago

    We only stayed one night as part of our Nexus Tour. Wished we could have stayed longer. The gardens are absolutely stunning. The buffet breakfast was one of the best on our tour with a huge selection and wonderful outlook to garden. The rooms are...More

    Thank Kelley W
    Response from Pan_Pacific_Suhzou, Public Relations Manager at Pan Pacific SuzhouResponded 3 weeks ago

    Dear Valued Guest, Thank you very much for staying with us and for taking the time to write down your valued comment. We have noted your comments. Please accept our sincere apologize for any inconvenience caused. We hope that you could treat this incident as...More

    Reviewed 4 weeks ago

    Free entry to Panmen Tourist Spot next door. Hotel is great. Feels very Suzhou. It would be great the room can be renovated but the aged product doesn't hurt its functionality. Staff very attentive and caring who can anticipate your needs.More

    Review collected in partnership with Pan Pacific Hotels Group
    Thank Kun L
    Response from Pan_Pacific_Suhzou, Public Relations Manager at Pan Pacific SuzhouResponded 4 weeks ago

    Dear Valued Guest, Thank you very much for staying with us and for taking the time to write down your valued comment. We have noted your comments. Please accept our sincere apologize for any inconvenience caused. We hope that you could treat this incident as...More

    Zhuyuan Hotel
    1 review
    #605 of 1,445 hotels in Suzhou
     
    Lejia Yangguang Holiday Hotel
    3 reviews
    #300 of 1,445 hotels in Suzhou
     
    Langqiao Hotel
    3 reviews
    #587 of 1,445 hotels in Suzhou
     
    Li Jin Hotel
    1 review
    #642 of 1,445 hotels in Suzhou
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Dry Cleaning
    • Banquet Room
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Multilingual Staff
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • $87 - $152 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Spa Hotel in Suzhou
    • #6 Romantic Hotel in Suzhou
    • #8 Luxury Hotel in Suzhou
    • #8 Business Hotel in Suzhou
    • #13 Best Value Hotel in Suzhou
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 480
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Pan Pacific Hotels Group, Orbitz, Hotels.com, Ctrip TA, Travelocity, Cancelon, TripOnline SA, Hotwire and HotelQuickly so you can book your Pan Pacific Suzhou reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Jiangsu >
    • Suzhou
    • Also Known As
    • Pan Pacific Suzhou Hotel Suzhou ,
    • Sheraton Suzhou Hotel
    Add Photo Photos
    Traveler (595)
    Room & Suite (105)
    Dining (29)
    Pool & Beach (17)
    Hotel & Grounds (426)
    Bathroom (32)
    Business Center & Event Rooms (1)
    Nearby
    Sponsored by:
    Lejia Yangguang Holiday Hotel
    3 reviews
    .48 miles away
     
    Langqiao Hotel
    3 reviews
    .47 miles away
     
    Li Jin Hotel
    1 reviews
    .47 miles away
     
    Zhuyuan Hotel
    1 reviews
    .11 miles away
     
    Nearby Restaurants
    Paradox French Restaurant and Wine Bar
    81 reviews
    .92 miles away
    The Bookworm
    66 reviews
    .87 miles away
    Jane's Pub Bar
    22 reviews
    .87 miles away
    QingHua Restaurant
    8 reviews
    .14 miles away
    Nearby Attractions
    Suzhou Ancient Grand Canal
    345 reviews
    .32 miles away
    Panmen Gate
    148 reviews
    .11 miles away
    Cloud Rock Leaning Pagoda (Yunyan Ta)
    161 reviews
    .15 miles away
    Canglang Pavilion (Blue Wave Pavilion)
    76 reviews
    .58 miles away
    Ask a question
    Questions & Answers
    priscilla878
    September 2, 2016|
    AnswerShow all 6 answers
    Response from PanPacificSZV | Property representative |
    The hotel started operating in 1999 and became a Pan Pacific hotel in 2010. As Ham M suggests, if one is looking for a sleek, contemporary, glass & steel tall building, you would not choose our hotel. We were built with... More
    1
    Vote
    Jim H
    May 5, 2016|
    AnswerShow all 4 answers
    Response from Harry P | Reviewed this property |
    I don't know. I don't use it. I leave all that behind when I'm travelling. I travel to enjoy that experience.
    0
    Votes
    RoninThailand
    October 25, 2015|
    AnswerShow all 5 answers
    Response from PanPacificSZV | Property representative |
    Sorry for the delayed response. This for the benefit of all others who enjoy a session in the steam room after my work out - both the men's and ladies' changing rooms have their own sauna and steam rooms. Enjoy!
    0
    Votes
    Room Tips
    "The room was advertised as a 5 star room. I expected the shower and bathtub to be a bit more extravagant."
    Read review
    "Request for room facing the PanMen Garden, high floor."
    Read review
    "Smokers need to request a room with balcony as all rooms are non-smoking"
    Read review
    "For the client of hotel is free the entrance to the beatyfull park in the back of hotel."
    Read review
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