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    Pan Pacific Suzhou

    No. 259 Xinshi Road, Gusu District, Suzhou 215007, China
    Hotel website
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    Savings alert: 24% below average rate
    Best prices for your stay
    07/09/2017 07/10/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          $69
          $62
          $69
          $62
          $69
          $62
          Traveler (589)
          Room & Suite (105)
          Dining (28)
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          Overview
          • Excellent46%
          • Very good42%
          • Average9%
          • Poor2%
          • Terrible1%
          Travelers talk about
          “free access” (15 reviews)
          “hotel guests” (17 reviews)
          “wings” (10 reviews)
          Free Wifi
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness center
          Concierge
          Spa
          Wheelchair access
          Conference Facilities
          Dry Cleaning
          Babysitting
          4.5 Star Hotel
          All hotel details
          Offers from Pan Pacific Suzhou
          Offers & Announcements: Free Room Upgrade
          Hotel deals
          Hotel Soul Suzhou
          378 reviews
          #10 of 1,434 hotels in Suzhou
           
          Renaissance Suzhou Hotel
          691 reviews
          #1 of 1,434 hotels in Suzhou
           
          Shangri-La Hotel Suzhou
          790 reviews
          #3 of 1,434 hotels in Suzhou
           
          Garden Hotel (Daichengqiao Road)
          370 reviews
          #17 of 1,434 hotels in Suzhou
           
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (989)
          Traveler rating
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          1 - 5 of 325 reviews

          Reviewed 3 days ago

          Free entry to Panmen Tourist Spot next door. Hotel is great. Feels very Suzhou. It would be great the room can be renovated but the aged product doesn't hurt its functionality. Staff very attentive and caring who can anticipate your needs.

          Review collected in partnership with Pan Pacific Hotels Group
          Thank Kun L
          Hotel's Favorite
          Reviewed May 2, 2017

          I recommend this hotel due to the following reasons: 1) High level of professional service: All staff that I met are well trained, courteous and professional. This is consistent from front desk, conceirge to room service. 2) Beautiful Panmen garden attached to the hotel and...More

          1  Thank CHIONG
          Response from Pan_Pacific_Suhzou, Public Relations Manager at Pan Pacific SuzhouResponded May 3, 2017

          Dear Valued Guest, Thank you very much for staying with us and for taking the time to write down your valued comment. It gives us great pleasure to know that you were pleased with our facilities and services and that your stay was an enjoyable...More

          Reviewed 4 weeks ago

          Stayed one night as part of our 9 night tour back in November 2016. It was the fanciest hotel on our itinerary. Beautiful gardens and architecture. It was still too cold to use the pool but I'm sure it would be nice in warmer weather....More

          Thank M B
          Response from Pan_Pacific_Suhzou, Public Relations Manager at Pan Pacific SuzhouResponded 3 weeks ago

          Dear Valued Guest, Thank you very much for staying with us and for taking the time to write down your valued comment. We have noted your comments. Please accept our sincere apologize for any inconvenience caused. We hope that you could treat this incident as...More

          Reviewed 4 weeks ago

          The most impressive feature of the hotel is personal garden. It is very comfortable to seat in the garden and relax. I really like it. The hotel is connected to the Panlong park, and you can walk to the park in five minutes. The room...More

          Thank Ting L
          Response from Pan_Pacific_Suhzou, Public Relations Manager at Pan Pacific SuzhouResponded 3 weeks ago

          Dear Valued Guest, Thank you very much for staying with us and for taking the time to write down your valued comment. It gives us great pleasure to know that you were pleased with our facilities and services and that your stay was an enjoyable...More

          Reviewed 5 weeks ago

          Impressive entry and building, lovely gardens and an unexpected treat being adjacent to the Pan Men Gardens with free access, also pleasant walks beside the river nearby. Interesting main building and nice open public areas but the basic room I stayed in had become very...More

          Thank GastrodontUK
          Response from Pan_Pacific_Suhzou, Public Relations Manager at Pan Pacific SuzhouResponded 4 weeks ago

          Dear Valued Guest, Thank you very much for staying with us and for taking the time to write down your valued comment. We have noted your comments regarding the overtime in-room service . Please accept our sincere apologize for any inconvenience caused. We would like...More

          Hotel Soul Suzhou
          378 reviews
          #10 of 1,434 hotels in Suzhou
           
          Renaissance Suzhou Hotel
          691 reviews
          #1 of 1,434 hotels in Suzhou
           
          Shangri-La Hotel Suzhou
          790 reviews
          #3 of 1,434 hotels in Suzhou
           
          Garden Hotel (Daichengqiao Road)
          370 reviews
          #17 of 1,434 hotels in Suzhou
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Fitness Center with Gym / Workout Room
          • Room Service
          • Restaurant
          • Free Parking
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Free Parking
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Dry Cleaning
          • Banquet Room
          • Conference Facilities
          • Children Activities (Kid / Family Friendly)
          • Multilingual Staff
          • Babysitting
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Minibar
          • Things to do
          • Pool
          • Fitness Center with Gym / Workout Room
          • Restaurant
          • Bar/Lounge
          • Spa
          • Hot Tub
          Details
          • Price range
          • $71 - $142 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #3 Spa Hotel in Suzhou
          • #6 Romantic Hotel in Suzhou
          • #7 Luxury Hotel in Suzhou
          • #8 Business Hotel in Suzhou
          • #13 Best Value Hotel in Suzhou
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 480
          • Reservation Options
          • TripAdvisor is proud to partner with Pan Pacific Hotels Group, Hotels.com, Booking.com, Orbitz, TripOnline SA, Travelocity, Hotwire, Agoda, Expedia, Cancelon, HotelQuickly and Hotel.de so you can book your Pan Pacific Suzhou reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
          • Location
          • China >
          • Jiangsu >
          • Suzhou
          • Also Known As
          • Pan Pacific Suzhou Hotel Suzhou ,
          • Sheraton Suzhou Hotel
          Add Photo Photos
          Traveler (589)
          Room & Suite (105)
          Dining (28)
          Pool & Beach (16)
          Hotel & Grounds (423)
          Bathroom (32)
          Business Center & Event Rooms (1)
          Nearby
          Scholars Hotel Suzhou Pan Men
          22 reviews
          .06 miles away
           
          Dingsheng Hotel
          26 reviews
          .35 miles away
           
          Zhi Yuan Hotel
          11 reviews
          .28 miles away
           
          PACE hotel
          39 reviews
          .45 miles away
           
          Nearby Restaurants
          Paradox French Restaurant and Wine Bar
          80 reviews
          .92 miles away
          The Bookworm
          66 reviews
          .87 miles away
          QingHua Restaurant
          8 reviews
          .14 miles away
          Jane's Pub Bar
          22 reviews
          .87 miles away
          Nearby Attractions
          Suzhou Ancient Grand Canal
          338 reviews
          .32 miles away
          Panmen Gate
          147 reviews
          .11 miles away
          Cloud Rock Leaning Pagoda (Yunyan Ta)
          160 reviews
          .15 miles away
          Canglang Pavilion (Blue Wave Pavilion)
          76 reviews
          .58 miles away
          Questions & AnswersAsk a question
          priscilla878
          When was the hotel opened? Any refurbishement done since its opening?
          September 2, 2016|
          Answer Show all 6 answers
          Response from PanPacificSZV | Property representative |
          The hotel started operating in 1999 and became a Pan Pacific hotel in 2010. As Ham M suggests, if one is looking for a sleek, contemporary, glass & steel tall building, you would not choose our hotel. We were built with... More
          1
          Vote
          Jim H
          Is there internet?
          May 5, 2016|
          Answer Show all 4 answers
          Response from Harry P | Reviewed this property |
          I don't know. I don't use it. I leave all that behind when I'm travelling. I travel to enjoy that experience.
          0
          Votes
          RoninThailand
          Now we know there is an indoor pool, are there also steamroom and sauna please?
          October 25, 2015|
          Answer Show all 5 answers
          Response from PanPacificSZV | Property representative |
          Sorry for the delayed response. This for the benefit of all others who enjoy a session in the steam room after my work out - both the men's and ladies' changing rooms have their own sauna and steam rooms. Enjoy!
          0
          Votes
          Room Tips
          "The room was advertised as a 5 star room. I expected the shower and bathtub to be a bit more extravagant."
          Read review
          "Request for room facing the PanMen Garden, high floor."
          Read review
          "Smokers need to request a room with balcony as all rooms are non-smoking"
          Read review
          "For the client of hotel is free the entrance to the beatyfull park in the back of hotel."
          Read review
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