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Fraser Suites Suzhou

#652 of 1,238 Hotels in Suzhou
Certificate of Excellence
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Fraser Suites Suzhou
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139 Reviews from our TripAdvisor Community

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Showing 94: English reviews
Kunming, China
Level Contributor
476 reviews
136 hotel reviews
common_n_hotel_reviews_1bd8 327 helpful votes
4 of 5 stars Reviewed April 5, 2016

We had a one-bedroom executive apartment. It had a kitchenette, large living room, a study and a bedroom. Would have comfortably slept 4 people or more if some of the guests were kids. Housekeeping brought us a spare comforter when asked. Some refreshments were complimentary. Staff was helpful when asked for tourist information, but not always accurate. Told us Master... More 

Helpful?
Thank ZhongguoKM
FSSUZ, General Manager at Fraser Suites Suzhou, responded to this review

Dear Fraser Guest, Thank you for choosing Fraser Suites Suzhou and we are very pleased to learn that you have had an enjoyable stay with us. We are delighted to see that you are pleased with our room decor and services. Your genuine comments are well received and appreciated. It will certainly help us further improve our quality of services.... More 

Hong Kong, China
Level Contributor
43 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed March 28, 2016

Our family recently returned from a few nights in Suzhou, staying at the Fraser Suites. We were happy enough with our selection, as our 1-bedroom suite was a good size and clean. Wi-Fi wasn't the best - slow and kept cutting out. The staff were helpful in arranging a half day driver to take us to Tongli, although it was... More 

Helpful?
Thank VITaylor
London
Level Contributor
34 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed March 8, 2016

Centrally located hotel. Nicely posed in between several restaurants, coffee shops and offices. Jinji lake is in a walk able distance. A great view of Gate of Orient from the front of the hotel. Access to metro and transport is very convenient. Staffs are good. The only cons for the hotel is I didn't really enjoyed the toiletries. But the... More 

Helpful?
Thank Tirthankar
Hyderabad, India
Level Contributor
1 review
4 of 5 stars Reviewed February 17, 2016

I have lived here for about 2 months when I first arrived in Suzhou. And the experience was truly great. The breakfast, the ambiance of the room, the view from the super tall building, everything is great. The only pit fall I felt (very little) is that, the service could have been a bit warm. I felt that the room... More 

Helpful?
Thank sudheer51
Wilstead
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 24, 2016 via mobile

Ada regular visitor to Suzhou I frequently stay at the Fraser Suites. The rooms are actually apartments making an extended stay very much more homely than a typical corporate style hotel. You also have kitchen facilities should you with to do your own thing. Excellent place to stay.

Helpful?
Thank Stephrnmsthers12345
Shanghai, China
Level Contributor
59 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed January 4, 2016

I have stayed here several times. I often have to travel to Suzhou for business, and will make a weekend of it with family. It's my preferred place to stay in Suzhou. LOCATION Perfectly located, next to the lake, plenty of Western and local restaurants and cafes surrounding it. ROOMS Rooms were very large, clean and new. Beds large and... More 

Helpful?
1 Thank hellobanana
Los Angeles, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 30, 2015

I have resisted writing this review for a very selfish reason -- I wanted to keep Fraser Suites to myself and do my small part to make sure rooms were always available, so I have been reluctant to tell others what a great hotel it is. :-) But after staying there for several months in 2015, I finally feel I... More 

Helpful?
2 Thank Paul D
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 28, 2015 via mobile

I stayed 2 nights there, found the receptionists are doing their great jobs. They show caring to guests, remind you the weather was cold, and served you a hot tea when you returned to the hotel. Remember guests' names. Clean in everywhere, food items serve in breakfast buffet are reasonable. I will come back in my next visit.

Helpful?
Thank Joyce H
A TripAdvisor Member
5 of 5 stars Reviewed November 20, 2015 via mobile

Splendid apartment hotel, practical and well equipped quality apartment, and very nice staff! Shoppingmalls and restaurants in the neighborhood, if you don't want to make your own meals in the kitchen. TV and wifi functioned well, and the fitness room provided good exercising opportunities.

Helpful?
1 Thank A TripAdvisor Member
Bangkok, Bangkok, Thailand
Level Contributor
136 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed November 11, 2015

The product was as expected, so were the public areas. The greeting and service at reception upon check in was stressful and chaotic - the gentleman in the black suit took my reservation and could not locate my name so he stared at it for about 5 minutes, then when I fished out the confirmation number it took another few... More 

Helpful?
Thank Karan K
FSSUZ, General Manager at Fraser Suites Suzhou, responded to this review

Dear Mr. Karan K., First of all, we thank you for choosing Fraser Suites Suzhou in your last visit and full-heartedly, we appreciate your honest feedback to help us improve on our services. We are deeply sorry to learn about the poor experience you had during your check-in and check-out resulting your disappointment over our customer service, which we take... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
  • Free Parking
  • Restaurant
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
An iconic, landmark building in the centre of the Suzhou Industrial Park CBD, Fraser Suites Suzhou features 276 Gold-Standard serviced apartments. ... more   less 

Additional Information about Fraser Suites Suzhou

Address: No.88 Suhui Road, Suzhou 215021, China
Location: China > Jiangsu > Suzhou
Price Range: $113 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fraser Suites Suzhou 4*
Number of rooms: 276
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Hotel Style:
#92 Luxury Hotel in Suzhou
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