We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

InterContinental Suzhou

#3 of 1,051 Hotels in Suzhou
Certificate of Excellence
Hotel website
Hotel deals
No.288 Wangdun Road, Suzhou 215028, China
Special Offer
Save 10-30%
Book on
TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
InterContinental Suzhou
View Map
Add Photo Write a Review

356 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Telford, United Kingdom
Level Contributor
51 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed December 28, 2015 via mobile

Stayed here for 5 nights over Christmas with friends and we really enjoyed ourselves. Suzhou is a lovely city, very western, and The Intercontinental is ideally located next to Times Square with lots of shops and restaurants to visit. Everyone at the hotel made us feel very welcome, especially in the Lobby Lounge where we would unwind each evening to... More 

Helpful?
Thank Annie58UK
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your positive feedback regarding your recent experience at InterContinental Suzhou. We are very glad to know that our staffs and service made your visit enjoyable. It’s our great honor to have your compliments on our hotel. We have shared your feedback with the respective team member, and feedback such as... More 

China
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed December 25, 2015 via mobile

Excellent hotel for the business traveler. They have thought of small things like a shoe shine person in the lobby each morning. Rooms are well appointed but too dark. Also working alarm clocks. Great bathrooms. Beds are very comfortable and the service is outstanding across the board! Suggest some improvement and change to the evening dinner buffet. If staying multiple... More 

Helpful?
Thank Gary1381
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staffs and service made your visit enjoyable. However, we are sorry that our buffet dinner didn't meet your expectations.We have shared your comments with hotel management team and we are currently reviewing our... More 

Ahmedabad, India
Level Contributor
55 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed December 21, 2015

This hotel has everything going for you. It is on the jinji lake and has a great view from some of the rooms. It is very close to the international convention centre too. The metro station is close by and you can take the metro into town too. This is the main business district of Suzhou.

Helpful?
Thank drmalaypatel
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staffs and service made your visit enjoyable. We strive to achieve excellence at every level and to learn that our professionalism and attention to detail did not go unnoticed, is the best reward.... More 

Adelaide, Australia
Level Contributor
128 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed December 16, 2015

Still maintaining standards as I remember from my first visit. This hotel is great for business trips; very comfortable and well situated. Food options within the hotel are good but of course it's usually best to go for a walk and find a nice restaurant - better value. Gym and pool is great for a workout and relaxation after work.... More 

Helpful?
Thank Jaundiced_Eye
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your positive feedback regarding your recent experience at InterContinental Suzhou. We are very glad to know that our staffs and service made your visit enjoyable. It’s our great honor to have your compliments on our hotel. Feedback such as yours is the biggest recognition to us all. We will continue... More 

Level Contributor
424 reviews
124 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
3 of 5 stars Reviewed December 12, 2015

Quite poor service for a 5 * hotel. I made the trip to the 29 floor to check in as usual only to find they didn't have anyone to do the check in?? The 2 girls on duty spoke little or no English. So back to the Lobby for check in. A few Apologies but without feeling or heart. Snacks... More 

Helpful?
Thank Dkkeeling
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very sorry about your experience and have shared your comments with hotel management team,we can see from your comments that your stay was below your expectation. Please accept our most sincere apologies for the inconvenience and discomfort which you... More 

London
Level Contributor
33 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed November 23, 2015

The rooms were fabulous and the service was spot on. The breakfast (which for me was included) was delicious - with yummy coffee. I had an issue with my room (door lock broke), and the staff made every effort to fix/ remedy it as soon as possible. Again - the service level was great at this place. Wifi was excellent... More 

Helpful?
Thank LondonCake
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staffs and service made your visit enjoyable. We strive to achieve excellence at every level and to learn that our professionalism and attention to detail did not go unnoticed, is the best reward.... More 

Deurne, The Netherlands
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 12, 2015

My favorite hotel in Suzhou for business trip. Good location close to 'Times Square' Suzhou which has lot of shops and restaurants. The hotel has a very nice gym and pool. The buffet is great choice and good quality food, both for breakfast and diner. On second level there is the Ravi restaurant which serves amazing steak.

Helpful?
Thank LuckyLuke040
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staffs and service made your visit enjoyable. We strive to achieve excellence at every level and to learn that our professionalism and attention to detail did not go unnoticed, is the best reward.... More 

Vienna Region, Austria
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 8, 2015

We stayed here for a business trip. The hotel was really nice. The rooms where nice and the view great. The restaurants served good food. (Asian and western) as well a big selection for breakfast. A walk around the lake is nice as well.

Helpful?
Thank SoniK78
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staffs and service made your visit enjoyable. We strive to achieve excellence at every level and to learn that our professionalism and attention to detail did not go unnoticed, is the best reward.... More 

Level Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed October 31, 2015 via mobile

Best thing about my stay was the service and the fabulous Riva restaurant. Would highly recommend to business travellers and will definitely stay again. Good location by the lake and shopping malls. Rooms are spacious and quiet. Good breakfast selection.

Helpful?
Thank 901eire
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staffs and service made your visit enjoyable. We strive to achieve excellence at every level and to learn that our professionalism and attention to detail did not go unnoticed, is the best reward.... More 

Geneva, Switzerland
Level Contributor
51 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed October 18, 2015

A pleasant surprise to the Western visitor of this distant Shanghai "suburb": Excellent staff attitude that makes guests welcome and adds to a feeling of high comfort. Where staff performance is clearly below-5 star in some cases, it is always attributable to insufficient or inferior staff training - not to staff themselves! I am confident these little "gaps" here and... More 

Helpful?
Thank paquisoy
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staffs and service made your visit enjoyable. We strive to achieve excellence at every level and to learn that our professionalism and attention to detail did not go unnoticed, is the best reward.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

254 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (195)
Viewed
Room/suite (36)
Viewed
View from room (5)
Viewed
Dining (5)
Viewed
Bathroom (15)
Viewed
Hotel & grounds (8)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (1)
Viewed
Other (124)

Management photos: Courtesy of the property manager

Viewed
All management photos (59)
Viewed
Pool/beach area (3)
Viewed
Hotel & grounds (11)
Viewed
Dining (6)
Viewed
Room/suite (10)
Viewed
Business center/function rooms (6)
Viewed
Bathroom (2)
Viewed
Other (21)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Suzhou hotels
1.6 mi away
Crowne Plaza Hotel Suzhou
Crowne Plaza Hotel Suzhou
#2 of 1,051 in Suzhou
4.5 of 5 stars 698 reviews
2.7 mi away
Renaissance Suzhou Hotel
Renaissance Suzhou Hotel
#4 of 1,051 in Suzhou
4.5 of 5 stars 509 reviews
9.1 mi away
Shangri-La Hotel Suzhou
Shangri-La Hotel Suzhou
#5 of 1,051 in Suzhou
4.5 of 5 stars 595 reviews
Show Prices
Show Prices
Show Prices
3.9 mi away
Pan Pacific Suzhou
Pan Pacific Suzhou
#10 of 1,051 in Suzhou
4.5 of 5 stars 838 reviews
2.3 mi away
Courtyard by Marriott Suzhou
25.5 mi away
Hyatt Regency Suzhou
Hyatt Regency Suzhou
#13 of 1,051 in Suzhou
4.0 of 5 stars 80 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay