We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

InterContinental Suzhou

Show Prices
#3 of 1,375 Hotels in Suzhou
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
InterContinental Suzhou
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

466 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 258: English reviews
Reviewed 1 week ago via mobile

Typical high level businesses hotel extremely comfortable and relaxing with every kind of comfort. Big rooms where you can stay in very pleasant atmosphere in short or long business stay. Price adeguate to hotel level.

 Report
Helpful?
Thank Vela70
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your positive feedback regarding your recent experience at InterContinental Suzhou. We are very glad to know that our rooms, service and environment made your visit just enjoyable. It’s our great honor to have your compliments on our hotel. Feedback such as yours is the biggest recognition to us all. We...

Lichfield, United Kingdom
Reviewed 1 week ago

I have been here for two weeks & the hotel, plus surroundings, just keep giving. The hotel has everything that you may want if you are either traveling for business, leisure, on your own, or with the family. There are multiple restaurants where staff are always ultra accommodating which offer a range of food to suit everyone. If you are...

 Report
Helpful?
Thank RebelMC70
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your positive feedback regarding your recent experience at InterContinental Suzhou. We are very glad to know that our service, restaurants, swimming pool and facilities made your visit enjoyable. It’s our great honor to have your compliments on our hotel. Feedback such as yours is the biggest recognition to us all....

Toronto
Reviewed 3 weeks ago

I had the pleasure of staying at this hotel twice in one year and returned again this fall for a 4 night stay. It is by far, my hotel of choice not only in Suzhou but also in comparison to many other hotels in other major cities in China. The Buffet restaurant is outstanding and has an authentic array of...

 Report
Helpful?
Thank granddamme
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your positive feedback regarding your recent experience at InterContinental Suzhou. We are very glad to know that our hotel made your visit enjoyable. It’s our great honor to have your compliments on our hotel. We have shared your feedback with the respective team members. Feedback such as yours is the...

Boston, Massachusetts
Reviewed 4 weeks ago

I was there for over 2 weeks, and although I normally prefer to travel immersed in the local stew in an attempt to be a part of the regular, daily hum and culture of a place, it was an undeniable treat to live in the lap of luxury at the Intercontinental. Being in the SIP, it’s definitely the new, glitzy,...

 Report
Helpful?
Thank MLeopards
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your positive feedback regarding your recent experience at InterContinental Suzhou. We are very glad to know that our spa, housekeeping and concierge team made your visit enjoyable. It’s our great honor to have your compliments on our hotel. We have shared your feedback with the respective team member, and also...

Reviewed October 23, 2016 via mobile

One of the best hotels you will get. This place is top, great rooms, good view, excellent location when you need to be in SIP. Just a few minutes away from some bars with nice outdoor seating. Breakfast buffet is just amazing. Stayed couple of times and was always happy about service.

 Report
Helpful?
Thank Huybrechts
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staffs and service made your visit enjoyable. We strive to achieve excellence at every level and to learn that our professionalism and attention to detail did not go unnoticed, is the best reward....

Avon, Ohio
Reviewed October 20, 2016

Unbelievable hotel and location. Brand new and the rooms are decked out with every conceivable option and gadget you can think of. The breakfast buffet rivals that of a cruise ship, maybe even better. I travel a lot, but I think this was the best hotel ever.

 Report
Helpful?
Thank Rudy H
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your positive feedback regarding your recent experience at InterContinental Suzhou. We are very glad to know that our staffs and service made your visit enjoyable. It’s our great honor to have your compliments on our hotel. We have shared your feedback with the respective team member, and feedback such as...

Richmond, Virginia
Reviewed October 12, 2016

The check-in clerk (separate sit-down station for IHG Rewards Club members) was not very helpful. I had requested a quiet room and he didn't seem to care about that or my other requests. We were obviously very tired after coming from Nanjing, but he did not even offer us water or a soft drink, although he had a fridge full...

 Report
Helpful?
Thank ravi4travel
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We can see from your comments that our staff service was below your expectation that brought our attention, we are sorry about the inconvenience caused and have shared it with our hotel management team. We will enhance the training of staff...

CA
Reviewed October 11, 2016

I never thought China hotel can provide such an outstanding service. From restaurants to bike rentals, from small request to any service you want they provide you in a professional manner, which I don't think such a service manner exists in China at all.

 Report
Helpful?
Thank Godlover
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staffs and service made your visit enjoyable. We strive to achieve excellence at every level and to learn that our professionalism and attention to detail did not go unnoticed, is the best reward....

Yad Binyamin, HaMerkaz, Israel
Reviewed October 5, 2016

The rooms were very nice but they forgot to call for a wake up. The hotel did apologize and award me more points for it. The bar downstairs is very nice, especially liked the Cigar Bar. But what's nicest are the views of the lake!

 Report
Helpful?
Thank Kevin L
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. As you mentioned, we are sorry that we forgot to make the wake up call, and our Resident Manager has offered more award points to make up for this, we will definitely improve our service and won't let it happen again....

Banner Elk, North Carolina
Reviewed September 29, 2016

This is one of the nicest places I have ever had the privilege to stay. The view is fantastic, the rooms spacious and very comfortable. But more importantly, the staff members are very courteous and professional. From the greetings at the entrance and front desk staff, to the highly attentive crew in the 27th floor lounge, a real warmth is...

 Report
Helpful?
Thank psmart2016
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staffs and service, especially staffs at our Club Lounge made your visit enjoyable. We strive to achieve excellence at every level and to learn that our professionalism and attention to detail did not...

Questions? Get answers from hotel staff and past guests. Ask a question

325 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (265)
Viewed
Bathroom (20)
Viewed
Room/Suite (46)
Viewed
View from Room (10)
Viewed
Hotel & Grounds (12)
Viewed
Business Center/Function Rooms (2)
Viewed
Dining (5)
Viewed
Pool/Beach Area (1)
Viewed
Other (169)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (60)
Viewed
Room/Suite (10)
Viewed
Bathroom (2)
Viewed
Dining (7)
Viewed
Business Center/Function Rooms (6)
Viewed
Hotel & Grounds (10)
Viewed
Pool/Beach Area (3)
Viewed
Other (22)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Suzhou hotels
1.6 mi away
Crowne Plaza Hotel Suzhou
Crowne Plaza Hotel Suzhou
#2 of 1,375 in Suzhou
812 reviews
2.7 mi away
Renaissance Suzhou Hotel
Renaissance Suzhou Hotel
#1 of 1,375 in Suzhou
646 reviews
9.1 mi away
Shangri-La Hotel Suzhou
Shangri-La Hotel Suzhou
#5 of 1,375 in Suzhou
706 reviews
Show Prices
Show Prices
Show Prices
7.7 mi away
Suzhou Marriott Hotel
Suzhou Marriott Hotel
#4 of 1,375 in Suzhou
360 reviews
5.8 mi away
Pan Pacific Suzhou
Pan Pacific Suzhou
#6 of 1,375 in Suzhou
922 reviews
0.4 mi away
Hyatt Regency Suzhou
Hyatt Regency Suzhou
#10 of 1,375 in Suzhou
170 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Free Parking
  • Spa
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Pool
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
InterContinental Suzhou is the most prestigious luxury hotel in the historic garden city of Suzhou. This stunning new property occupies a coveted location on the shores of Jinji Lake, a showpiece destination in one of China’s most cherished tourism cities. ... more   less 

Additional Information about InterContinental Suzhou

Address: No.288 Wangdun Road, Suzhou 215028, China
Location: China > Jiangsu > Suzhou
Price Range: $171 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Suzhou 5*
Number of rooms: 432
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Hotels.com, Priceline, Odigeo, HotelTravel.com, Travelocity, Ctrip TA and Agoda so you can book your InterContinental Suzhou reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Suzhou Hotel Suzhou
Hotel Style:
#3 Luxury Hotel in Suzhou
#5 Romantic Hotel in Suzhou
#5 Business Hotel in Suzhou
#33 Best Value Hotel in Suzhou
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from InterContinental Suzhou staff and other travelers.
3 questions
Ask a question

See all questions (3)

Questions? Get answers from InterContinental Suzhou staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Room 702 has an awesome view of Times Square”
 of 5 bubbles 196rudyh, Oct 20, 2016 | Read review
“Best location and service.”
 of 5 bubbles Godlover, Oct 11, 2016 | Read review
“Take a room on the front of the hotel on a high floor to get a view of the lake”
 of 5 bubbles 198KevinL, Oct 5, 2016 | Read review
“Ask for Lake view and a high floor. All rooms seem good though.”
 of 5 bubbles NessyClare, Sep 27, 2016 | Read review
“The views of Jinji Lake are outstanding. Can't miss!”
 of 5 bubbles 156lauraa, Sep 19, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay