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No.27-33, Qiaosikong Alley, Gusu District, Suzhou 215001 China
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Traveler (609)
Dining (98)
Room & Suite (13)

About

#18 of 1,581 hotels in Suzhou
Location
4.6
Cleanliness
4.4
Service
4.3
Value
4.4
Established in May 2010, Hotel Soul is the contemporary boutique hotel in Suzhou, China. The 220 room hotel’s design concept juxtaposes elements of modern and ancient China, celebrating the nation’s remarkable swift modernisation while paying tribute to its distinguished past. Guests at Hotel Soul can enjoy a wide range of culinary delights at the continental restaurant, Brasserie 101, inspired by chic Sino-French interior design. Bar Soul brings a unique blend of retro and industrial elements. It is also the ideal place for carousing with regular live band performances and a variety of drinks and snacks. Hotel Soul also offers a fully equipped gym alongside premium leisure and meeting facilities, allowing an ultimate indulgence for leisure and business travellers.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Airport transportation
Conference facilities
Meeting rooms
24-hour security
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Shuttle bus service
Concierge
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Quirky Hotels
Languages Spoken
Chinese
853Reviews11Q+A43Room tips
Traveler rating
  • 569
  • 217
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  • 8
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Deanosaur89 wrote a review Apr 2021
Edmonton, Canada1631 contributions280 helpful votes
+1
They have a really good location about a five minute walk from Chayuanchang station and very central to all the sights in Suzhou. The price is also very fair and we were very happy with our stay. The room was comfy and the bathroom was great but the rooms stayed a little warm for us and there were no windows to release the heat. The staff were very friendly, helpful and always grabbed an elevator for us when we came back to the hotel. The hallways were well lit in an open courtyard style and there were features of the hotel which were very quirky like a spaceship themed elevator and a "French" restaurant. The breakfast was pretty good and we had the privilege of trying the set menu and the buffet. The set menu was huge and very filling. When we arrived we also got a complimentary Margherita pizza at their hotel bar (Soul Bar).
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Date of stay: April 2021Trip type: Traveled as a couple
1 Helpful vote
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Flyhigh wrote a review Jan 2020
Seoul, South Korea26 contributions58 helpful votes
This hotel was a big surprise. With a very reasonable price (less than $50/night), it offered the class of service I have never seen in China. The hotel provides free pick-up and drop-off to/from the train station, and the driver was very courteous. It was an impressive service from the beginning. Checkin was fast and efficient, staff members, speaking fluent English, worked even more smoothly than those in 5 star hotels in Shanghai. The attitude of staff members was not something easily found in China--fast, ready to help, courteous, and going extra miles for guests. Very impressive. Location was very good, literally steps away from the busy shopping area, and about 10-15 mins car ride from main attractions. The downside was lack of simple restaurants and a convenient store nearby--it was hard to find places for a quick bite. Room was clean and spacious with a comfy bed--pretty good given the price tag. The hotel deco was not great for me--on the modern and hip side yet in some parts too busy--but again, considering the price, not a big deal. Breakfast was good, though lacked diversity. But given the size of hotel that was rather understandable. All in all, an excellent choice, especially for casual stays.
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Date of stay: December 2019Trip type: Traveled solo
2 Helpful votes
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Response from Fannyw0, 公关部 at Hotel Soul Suzhou
Responded Feb 26, 2020
Dear Mr. /Mrs Thank you for staying with us and taking your valuable time to share your great experiences. We are most delighted to know that you had an overall pleasant stay, your compliments on our efforts and level of service motivate our team to continuously provide exceptional stay for our guests. We will be delighted to prepare your requirements for you. We will strive to ensure your next visit will be even more memorable and enjoyable. We look forward to hearing from you soon. With warm regards Fanny Wong Resident Manager
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Hugues M wrote a review Jan 2020
1 contribution
The room was very confortable and the staff of the hotel was great. The helped us a lot and this did everything for us to have a good time. There are many possibilities around the hotel and many nice things to discover near the hotel. The Staff is always présent and they good solutions to have good time. We enjoyed this hotel.
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Date of stay: December 2019
Cleanliness
Service
Sleep Quality
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Response from Fannyw0, 公关部 at Hotel Soul Suzhou
Responded Feb 26, 2020
Dear Mr. /Mrs Thank you for staying with us and taking your valuable time to share your great experiences. We are most delighted to know that you had an overall pleasant stay, your compliments on our efforts and level of service motivate our team to continuously provide exceptional stay for our guests. We will be delighted to prepare your requirements for you. We will strive to ensure your next visit will be even more memorable and enjoyable. We look forward to hearing from you soon. With warm regards Fanny Wong Resident Manager
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EricTanJJ wrote a review Jan 2020
Penang, Malaysia8 contributions
The room was big and comfy. Definitely worth the price. Wife was very cold so hotel staffs arrange a heater in the room for us. We didn’t have a China number so Hotel staff Vicent, Peter and Tracy even helped to reserve us a visit to the Suzhou Museum. Really good service!
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Date of stay: January 2020Trip type: Traveled as a couple
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Response from Fannyw0, 公关部 at Hotel Soul Suzhou
Responded Jan 15, 2020
Dear Mr. /Mrs Thank you for staying with us and taking your valuable time to share your great experiences. We are most delighted to know that you had an overall pleasant stay, your compliments on our efforts and level of service motivate our team to continuously provide exceptional stay for our guests. We will be delighted to prepare your requirements for you. We will strive to ensure your next visit will be even more memorable and enjoyable. We look forward to hearing from you soon. With warm regards Fanny Wong Resident Manager
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IanCanberra wrote a review Jan 2020
Canberra333 contributions104 helpful votes
Located right at the historic pedestrian street. Easy access to metro, 2 stops away from the suzhou railway station. The staff are very attentive and courteous, especially the front desk staff. Rooms are quiet and large. We initially stayed at a family with kids room, which is really cute however not suitable for older kids so we moved to a room for 4. Highly recommend for visiting suzhou.
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Date of stay: January 2020Trip type: Traveled with family
2 Helpful votes
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Response from Fannyw0, 公关部 at Hotel Soul Suzhou
Responded Jan 8, 2020
Dear Mr. /Mrs Thank you for staying with us and taking your valuable time to share your great experiences. We are most delighted to know that you had an overall pleasant stay, your compliments on our efforts and level of service motivate our team to continuously provide exceptional stay for our guests. We will be delighted to prepare your requirements for you. We will strive to ensure your next visit will be even more memorable and enjoyable. We look forward to hearing from you soon. With warm regards Fanny Wong Resident Manager
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janis W wrote a review Jan 2020
Singapore, Singapore7 contributions10 helpful votes
This is an excellent choice for a hotel in Suzhou because of the strategic location . Also the hotel provides shuttle service from the railway station and also to the administrators garden. The staff were extremely helpful and nice and attentive to our needs. The room that we've booked to stay for 2 nights 3 persons was also very spacious and clean.
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Date of stay: December 2019
Location
Cleanliness
Service
Room Tip: request for higher floors if not you might hear abit of street noise
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1 Helpful vote
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Response from Fannyw0, 公关部 at Hotel Soul Suzhou
Responded Jan 7, 2020
Dear Mr. /Mrs Thank you for staying with us and taking your valuable time to share your great experiences. We are most delighted to know that you had an overall pleasant stay, your compliments on our efforts and level of service motivate our team to continuously provide exceptional stay for our guests. We will be delighted to prepare your requirements for you. We will strive to ensure your next visit will be even more memorable and enjoyable. We look forward to hearing from you soon. With warm regards Fanny Wong Resident Manager
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Susan R wrote a review Jan 2020
Windsor and Maidenhead, United Kingdom301 contributions62 helpful votes
+1
This is a lovely hotel. Friendly staff that speak good English. The hotel is nicely decorated and it is great value for money. It is a short walk from the metro. Only 2 stops away from the train station so very easy to get to. It’s also a short walk from some of the local attractions. The room was nice but not soundproof and this is the only reason I haven’t noted the hotel as ‘excellent’. Very good buffet breakfast. European and Chinese options. Eggs are freshly cooked as you like. WiFi is available throughout the hotel and the rooms have cable tv. Even the toilet seat is heated!
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Date of stay: December 2019Trip type: Traveled solo
1 Helpful vote
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Response from Fannyw0, 公关部 at Hotel Soul Suzhou
Responded Jan 5, 2020
Dear Mr. /Mrs Thank you for staying with us and taking your valuable time to share your great experiences. We are most delighted to know that you had an overall pleasant stay, your compliments on our efforts and level of service motivate our team to continuously provide exceptional stay for our guests. We will be delighted to prepare your requirements for you. We will strive to ensure your next visit will be even more memorable and enjoyable. We look forward to hearing from you soon. With warm regards Fanny Wong Resident Manager
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johnpK9542BF wrote a review Dec 2019
1 contribution
Customer service was excellent! The staff are very friendly. Room is very clean and spacious. Highly recommended if you are planning to visit suzhou. Food is also good and the hotel location is amazing.
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Review collected in partnership with 2017 COE
Date of stay: December 2019Trip type: Traveled with friends
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Response from Fannyw0, 公关部 at Hotel Soul Suzhou
Responded Dec 26, 2019
Dear Mr. /Mrs Thank you for staying with us and taking your valuable time to share your great experiences. We are most delighted to know that you had an overall pleasant stay, your compliments on our efforts and level of service motivate our team to continuously provide exceptional stay for our guests. We will be delighted to prepare your requirements for you. We will strive to ensure your next visit will be even more memorable and enjoyable. We look forward to hearing from you soon. With warm regards Fanny Wong Resident Manager
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Kelvin T wrote a review Dec 2019
1 contribution
Super friendly stuff especially jasmine and sunny, they help me a lot of stuff like travel info and place to eat, they even help me post my post card!!! 🥰🥰🥰, hotel in very good location (near to public transport) and very cozy place! Will definitely come back to stay again!!!
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Review collected in partnership with 2017 COE
Date of stay: December 2019Trip type: Traveled with friends
Helpful
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Response from Fannyw0, 公关部 at Hotel Soul Suzhou
Responded Dec 26, 2019
Dear Mr. /Mrs Thank you for staying with us and taking your valuable time to share your great experiences. We are most delighted to know that you had an overall pleasant stay, your compliments on our efforts and level of service motivate our team to continuously provide exceptional stay for our guests. We will be delighted to prepare your requirements for you. We will strive to ensure your next visit will be even more memorable and enjoyable. We look forward to hearing from you soon. With warm regards Fanny Wong Resident Manager
Read more
Sim Yen wrote a review Dec 2019
Singapore, Singapore263 contributions75 helpful votes
Hotel is located along the shopping strip (Guan Qian Street). Rooms are good size. Hotel runs limited shuttles to Suzhou Museum and Shantang Street, just enquire at front counter. Breakfast selection is wide.
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Date of stay: December 2019Trip type: Traveled with family
2 Helpful votes
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Response from Fannyw0, 公关部 at Hotel Soul Suzhou
Responded Dec 26, 2019
Dear Mr. /Mrs Thank you for staying with us and taking your valuable time to share your great experiences. We are most delighted to know that you had an overall pleasant stay, your compliments on our efforts and level of service motivate our team to continuously provide exceptional stay for our guests. We will be delighted to prepare your requirements for you. We will strive to ensure your next visit will be even more memorable and enjoyable. We look forward to hearing from you soon. With warm regards Fanny Wong Resident Manager
Read more
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PRICE RANGE
$33 - $85 (Based on Average Rates for a Standard Room)
LOCATION
ChinaJiangsuSuzhou
NUMBER OF ROOMS
220
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Frequently Asked Questions about Hotel Soul Suzhou
Which popular attractions are close to Hotel Soul Suzhou?
Nearby attractions include Guan Qian Shopping Street (0.1 miles), Xuanmiao Temple (0.2 miles), and Suzhou Chenghuang Temple (0.3 miles).
What are some of the property amenities at Hotel Soul Suzhou?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hotel Soul Suzhou?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Soul Suzhou?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Soul Suzhou?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Soul Suzhou?
Conveniently located restaurants include SuZhou SongHeLou CaiGuan (Guan Qian), Zhonghongxing Noodle Restaurant (Guanqian Street), and Bar Soul.
Are there opportunities to exercise at Hotel Soul Suzhou?
Yes, guests have access to a fitness center during their stay.
Does Hotel Soul Suzhou have an airport shuttle?
Yes, Hotel Soul Suzhou offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hotel Soul Suzhou have airport transportation?
Yes, Hotel Soul Suzhou offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Soul Suzhou?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Soul Suzhou offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.