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Hotel Soul Suzhou

#9 of 1,238 Hotels in Suzhou
Certificate of Excellence
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Hotel Soul Suzhou
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294 Reviews from our TripAdvisor Community

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Showing 181: English reviews
Shanghai, China
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

This hotel is close to many tourism attractions and has free shuttle bus to a few spots. It's about 40 minutes drive to Suzhou Railway North Station (not Suzhou Railway Station) and many taxi drivers know the place which makes it easier to find the hotel. We had a pleasant stay there. The Internet is fast, the breakfast has a... More 

Helpful?
Thank Coco_Ariel
Kuala Lumpur
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

Stayed here for 4 days for a little midweek away. The location is absolutely perfect, just one street away from (what looked like) a main shopping street. It was easy to find taxi's (called by the staff) and busses (a bit further walking) to go anywhere. The staff was friendly and spoke quite good English. They were very willing to... More 

Helpful?
Thank Funnyface007
Cologne, Germany
Level Contributor
43 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed here for three nights and I was very satisfied. I chose the hotel because of the design and the location and I wasn't disappointed. The hotel is just a few meters away from Suzhou's main shopping street and all sights can be reached on foot, too. I walked to the Humble Administrator's Garden with a detour via Pingjiang... More 

Helpful?
Thank Australienkenner
Angel C, General Manager at Hotel Soul Suzhou, responded to this review

Dear Australienkenner, Thank you very much for sharing your wonderful experience with us. Your compliments on the convenient location and service level are much appreciated. As a frequent traveler yourself, we are thrilled that you are impressed to stay with us. Your kind words about our staff will definitely be shared with our team. As of August 2016, Hotel Soul... More 

Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

The rooms here were really nice! Bathrooms were beautiful, beds were comfortable. It was hot outside, and water was offered on the first floor. The staff was really nice and helpful, too! They all spoke at least a bit of English, and a few spoke quite well. The hotel manager was also very helpful, chatting with me, and offering his... More 

Helpful?
Thank Raphael I
Angel C, General Manager at Hotel Soul Suzhou, responded to this review

Dear Raphael I, Thank you very much for sharing your pleasant experience with us. We are all very happy to know that you have a wonderful stay and our team is nice and helpful. We strive to provide service and products to meet the needs of our guests. Your praises will definitely be shared with our team. Our Bar Soul... More 

Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 22, 2016

Only stayed here for one night and I wish I could've stayed longer. The room I had was a corner room and it was bigger than three regular hotel rooms combined. Had the rest of my family over for a movie night and takeaway! Hotel was really funky and modern. Was in a good location. Rooms were clean, VERY SPACIOUS... More 

Helpful?
Thank Uiscebawn
Angel C, General Manager at Hotel Soul Suzhou, responded to this review

Dear Uiscebawn, Thank you very much for sharing your pleasant experience with us. Your compliments on the convenient location and thematic décor are much appreciated. The elements of both modern and ancient China are specially designed for guests to appreciate while experiencing the hotel. We are very pleased to know that you enjoy the experience. Our new enhancements to the... More 

Fullerton, California
Level Contributor
7 reviews
5 of 5 stars Reviewed June 4, 2016

The Hotel Soul exceeded my expectations in many ways. Do not be put off by the the street address being an "Alley", it is on a regular street. The street is quiet as the hotel is located on the edge of a large 6 block by 6 block pedestrian zone, one end is blocked most of the day resulting in... More 

Helpful?
Thank John D
Angel C, General Manager at Hotel Soul Suzhou, responded to this review

Dear John D, Thank you very much for sharing your pleasant experience with us. We are all very happy to know that you had a wonderful stay here and our team is excellent. Especially we are appreciated your compliments on our convenient location and breakfast buffet. We strive to provide services and products to meet the needs of our guests.... More 

Kuala Lumpur, Malaysia
Level Contributor
249 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed May 30, 2016

Located near Guanqian street, easy to be reached. It is easy to have food and go shopping around, also not for from subway station. The room is big and the bed very comfortable. But the lifts seemed a little bit old

Helpful?
Thank white j
Angel C, General Manager at Hotel Soul Suzhou, responded to this review

Dear WillHR, Thank you for your precious time to share your wonderful experience with us. Your compliments on our guestroom, breakfast buffet and overall service are much appreciated. Especially we are thrilled to know that you like our thematic elevators. The elements of both modern and ancient China are specially designed for our guests to appreciate. Our new enhancements to... More 

Shanghai, China
1 review
5 of 5 stars Reviewed May 26, 2016

Not too expensive but nice and clean. Couldn't really get the lighting to be bright, but not really a problem. The Bar Soul next door is nice and kind of western which I felt I needed after a week in China. Great singer for the house band - one of the best non famous voices I have ever heard. Would... More 

Helpful?
Thank deben2011
Angel C, General Manager at Hotel Soul Suzhou, responded to this review

Dear white j, Thank you very much for sharing your pleasant experience with us. We are happy to know that you found our perfect location for sightseeing, in particular your compliments on the comfortable rooms. Your comment on the design elevators is duly noted. We rely on our guest feedback to improve ourselves wherever possible. We hope that you can... More 

Tel Aviv, Israel
Level Contributor
133 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed May 23, 2016

Let me start with the good things. The people in the hotel are really wonderful and try their best to help (characteristic of all the Chinese people, it seems to me). There are two restaurants downstairs one Chinese and one western cuisine, and a bar. We dined at the western restaurant and it was really good except for the onion... More 

Helpful?
Thank Miriam1952
Angel C, General Manager at Hotel Soul Suzhou, responded to this review

Dear Miriam, Thank you for your precious time to share your experience. Your compliments on our service level and restaurants are much appreciated. As a frequent traveler yourself, we are pleased that you are impressed by our team. We understand our thematic décor may not suit for everyone. We value your feedback to improve ourselves wherever possible. As you should... More 

Tybee Island, Georgia
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed May 22, 2016

Great place very unigue design. Very nice sheets and covers . Room wsvery nice. Only issue was the therehold going into the bathroom was about 1.5” high and black. Stubbed my toes. Design in the elevator goes from the Ming dynsty to Mao to space motif . mirrors in the hall are like that in funny house. Shopping just around... More 

Helpful?
Thank frank k
Angel C, General Manager at Hotel Soul Suzhou, responded to this review

Dear frank k, Thank you for your precious time to share your experience. Your compliments on our room and thematic décor are much appreciated. The elements of both modern and ancient China are specially designed for our guests to appreciate. Your comment on the bathroom is duly noted. We value your feedback to improve ourselves wherever possible. We are glad... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Free Breakfast
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Established in May 2010, Hotel Soul is the first contemporary boutique hotel in Suzhou, China. The 220 room hotel's design concept juxtaposes elements of modern and ancient China, celebrating the nation's remarkable swift modernisation while paying tribute to its distinguished past. Guests at Hotel Soul can enjoy a wide range of culinary delights at the continental restaurant, Brasserie 101, inspired by chic Sino-French interior design. Bar Soul brings a unique blend of retro and industrial elements. It is also the ideal place for carousing with regular live band performances and a variety of drinks and snacks. Chinese restaurant Ying Fook Court serves carefully crafted Chinese cuisine and an innovative congee hotpot. On the second floor, Ying Fook Heen boasts a bright, spacious banquet hall and three VIP rooms perfect for hosting banquet receptions and business dinners for all occasions. Hotel Soul also offers a fully equipped gym alongside premium leisure and meeting facilities, making it the perfect choice for leisure and business travelers. ... more   less 

Additional Information about Hotel Soul Suzhou

Address: No.27-33 Qiaosikong Alley, Pingjiang District, Suzhou 215 000, China
Location: China > Jiangsu > Suzhou
Price Range: $51 - $81 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Soul Suzhou 4*
Number of rooms: 220
Reservation Options:
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Hotel Style:
#2 Best Value Hotel in Suzhou
#4 Romantic Hotel in Suzhou
#9 Luxury Hotel in Suzhou
#20 Business Hotel in Suzhou
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