They have a really good location about a five minute walk from Chayuanchang station and very central to all the sights in Suzhou. The price is also very fair and we were very happy with our stay. The room was comfy and the bathroom was great but the rooms stayed a little warm for us and there were no windows to release the heat. The staff were very friendly, helpful and always grabbed an elevator for us when we came back to the hotel. The hallways were well lit in an open courtyard style and there were features of the hotel which were very quirky like a spaceship themed elevator and a "French" restaurant. The breakfast was pretty good and we had the privilege of trying the set menu and the buffet. The set menu was huge and very filling. When we arrived we also got a complimentary Margherita pizza at their hotel bar (Soul Bar).…
This hotel was a big surprise. With a very reasonable price (less than $50/night), it offered the class of service I have never seen in China. The hotel provides free pick-up and drop-off to/from the train station, and the driver was very courteous. It was an impressive service from the beginning. Checkin was fast and efficient, staff members, speaking fluent English, worked even more smoothly than those in 5 star hotels in Shanghai. The attitude of staff members was not something easily found in China--fast, ready to help, courteous, and going extra miles for guests. Very impressive. Location was very good, literally steps away from the busy shopping area, and about 10-15 mins car ride from main attractions. The downside was lack of simple restaurants and a convenient store nearby--it was hard to find places for a quick bite. Room was clean and spacious with a comfy bed--pretty good given the price tag. The hotel deco was not great for me--on the modern and hip side yet in some parts too busy--but again, considering the price, not a big deal. Breakfast was good, though lacked diversity. But given the size of hotel that was rather understandable. All in all, an excellent choice, especially for casual stays. …
The room was very confortable and the staff of the hotel was great. The helped us a lot and this did everything for us to have a good time. There are many possibilities around the hotel and many nice things to discover near the hotel. The Staff is always présent and they good solutions to have good time. We enjoyed this hotel.
The room was big and comfy. Definitely worth the price. Wife was very cold so hotel staffs arrange a heater in the room for us. We didn’t have a China number so Hotel staff Vicent, Peter and Tracy even helped to reserve us a visit to the Suzhou Museum. Really good service!
Located right at the historic pedestrian street. Easy access to metro, 2 stops away from the suzhou railway station. The staff are very attentive and courteous, especially the front desk staff. Rooms are quiet and large. We initially stayed at a family with kids room, which is really cute however not suitable for older kids so we moved to a room for 4. Highly recommend for visiting suzhou.
This is an excellent choice for a hotel in Suzhou because of the strategic location . Also the hotel provides shuttle service from the railway station and also to the administrators garden. The staff were extremely helpful and nice and attentive to our needs. The room that we've booked to stay for 2 nights 3 persons was also very spacious and clean.
This is a lovely hotel. Friendly staff that speak good English. The hotel is nicely decorated and it is great value for money. It is a short walk from the metro. Only 2 stops away from the train station so very easy to get to. It’s also a short walk from some of the local attractions. The room was nice but not soundproof and this is the only reason I haven’t noted the hotel as ‘excellent’. Very good buffet breakfast. European and Chinese options. Eggs are freshly cooked as you like. WiFi is available throughout the hotel and the rooms have cable tv. Even the toilet seat is heated!
Customer service was excellent! The staff are very friendly. Room is very clean and spacious. Highly recommended if you are planning to visit suzhou. Food is also good and the hotel location is amazing.
Super friendly stuff especially jasmine and sunny, they help me a lot of stuff like travel info and place to eat, they even help me post my post card!!! 🥰🥰🥰, hotel in very good location (near to public transport) and very cozy place! Will definitely come back to stay again!!!
Hotel is located along the shopping strip (Guan Qian Street). Rooms are good size. Hotel runs limited shuttles to Suzhou Museum and Shantang Street, just enquire at front counter. Breakfast selection is wide.