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Suzhou Marriott Hotel

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#2 of 1,405 Hotels in Suzhou
Certificate of Excellence
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1 room 2 adults 0 children
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Suzhou Marriott Hotel
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397 Reviews from our TripAdvisor Community

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Showing 167: English reviews
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Surrey, Canada
Reviewed 3 days ago NEWvia mobile

The entire property is beautiful. Center location. Our room was located on 36th floor. Pretty good view of the city. Staff and amenities are amazing!!! Food are great, lots of choices. Definitely return for another stay.strongly recommend.

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Helpful?
Thank fatangel9517
Beijing, China
Reviewed 1 week ago

We stayed there for 2 nights for Christmas. Staff were amazing, lounge was exceptional. Location is great for exploring the beautiful Vince of the East:) would go back again and recommend it for family and business. Food is great as well

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Thank Elham G
Reviewed January 17, 2017 via mobile

business hotel with one of the best service i ever got thanks to a upgrade I've got a huge a beautiful suite in the 44th floor no need to tell, that it was a pity to stay only one night dinner @ the Italian restaurant on the 2dt floor .. great service, reasonable price. very good food( even only similar...

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Thank Stefan S
Dubai, United Arab Emirates
Reviewed January 3, 2017

Large, modern hotel ... Large comfortable rooms ... However, immediately upon arrival, faced with a complete lack of service. Baggage from the car to the room, you have to carry yourself. At the reception, almost no one does not speak English. In the SPA, instead of professional masseurs, a girl in high heels, who know nothing about the spa massage!...

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Helpful?
Thank Vladimir M
Jeffrey L, Director of Rooms at Suzhou Marriott Hotel, responded to this review

Dear Vladimir M, First and foremost I would like to sincerely apologize on behalf of the team for the shortfalls in service that you experienced during your past stays. I can assure you this is not the standard we aim to achieve at Marriott Suzhou, your comments have been taken seriously and shared with the teams in order to put...

Shanghai, China
Reviewed January 2, 2017

Since Sep. 2016, I came to here every week which maybe the most familiar hotel I ever stayed. I've been several Marriott's hotels, each of them were very amazing. Some of them have wonderful views, some of them have the latest facilities, and some of them have the delicious food.But I think the service is the most important feature. Suzhou...

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Thank Iris_YK
Beijing, China
Reviewed December 31, 2016 via mobile

Location is neither in SIP or SND nor the old city proper where the tourist sights are. I was here for a conference in the hotel but I wouldn't recommend for tourists or business people with meetings in SIP or SND. Comfortable bed, clean, spacious bathroom and adequate TV channels. Massive breakfast buffet. Subway station nearby. Municipal Government offices just...

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Thank Potato100
Penang Island, Malaysia
Reviewed December 29, 2016

Professional management even the hotel staffs especially the front desk reception Manager named Lewis, he was doing the great job for the room arrangement. I just wanna to say thanks to Lydia, Lewis and all of you, it has been wonderful stay during my family visit.

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Thank 08-03-2013
Reviewed December 25, 2016

First i must say the front desk reception is very professional and well-knowledged, one of lady who checked me in speaks good english. The rooms and environment are TOP as always like the other Marriott. The hotel is kinda new, the outlook is very modern and like an office building. The swimming pool is the only thing i dont really,...

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Thank Rxin162
Nantong, China
Reviewed December 25, 2016

I am impressed with the luxurious decoration and enthusiastic service. Two nights there turned out quite meaningful and unforgettable, especially the waiters and waiteresses, who bring me the feeling of being at home. Marriott, my favourite choice.

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Thank bluewaterchan
Shangri-La County, China
Reviewed December 25, 2016

Pretty room with access to club, Manager in club named david was doing great job, the team was terrific, I just wanna say thanks to all of you, the receiptiob desk, the club, even the management. gorgeous city and lovely people, come back soon^-^

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Thank leonardo284
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience beautifully elegant stay at Suzhou Marriott Hotel. Featuring sophisticated guest rooms, unrivaled meeting space, business-friendly amenities and outstanding service, this Suzhou hotel's conveniences offer a perfect escape.Located near the new high-tech development zone, and adjacent to the Suzhou Government and Administrative Service Centre, Suzhou Marriott provides easy access to Suzhou International Expo Center and China-Singapore Suzhou Industrial Park. The most striking hotel Suzhou has to offer, guest rooms feature plush bedding, high-speed Internet and full-size desks with ergonomic chairs. Enjoy Asia Bistro and Alto Vino Italian restaurants, indulge in a glass of wine at Pulp Bar, or experience traditional Cantonese cuisine at Man Ho Chinese Restaurants. You can even keep up your workouts in our fitness center, pool or with our in-room exercise packages. A premier business hotel, Suzhou, China, meetings, conferences and tradeshows benefit from 17,000 square feet of flexible space. ... more   less 

Additional Information about Suzhou Marriott Hotel

Address: No.1296 Ganjiang West Road, Gusu District, Suzhou 215004, China
Location: China > Jiangsu > Suzhou
Price Range: $126 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Suzhou Marriott Hotel 5*
Number of rooms: 293
Reservation Options:
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Hotel Style:
#1 Spa Hotel in Suzhou
#2 Luxury Hotel in Suzhou
#5 Family Hotel in Suzhou
#7 Business Hotel in Suzhou
#27 Best Value Hotel in Suzhou
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Questions & Answers

Here's what travelers have asked, with answers from Suzhou Marriott Hotel staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“High floor is very quiet, and the location of hotel is very convient”
 of 5 bubbles Iris_YK, Jan 2, 2017 | Read review
“request higher floor if you can.”
 of 5 bubbles 3musketeers24, Oct 17, 2016 | Read review
“There are no lower floor rooms. Room views extend to the horizon”
 of 5 bubbles wr11, Sep 26, 2016 | Read review
“nice views from the upper floors”
 of 5 bubbles kacab1234, Sep 18, 2016 | Read review
“Corner rooms are in demand.”
 of 5 bubbles jamestD5503EK, Sep 1, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question