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Suzhou Marriott Hotel

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#4 of 1,239 Hotels in Suzhou
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Suzhou Marriott Hotel
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327 Reviews from our TripAdvisor Community

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Showing 136: English reviews
Shanghai Region, China
Level Contributor
53 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

Great hotel. the room was comfortable in every way. the wifi was fast and the hotel is located in the middle of suzhou. not so far from everything. staffs were able to speak english and they were really helpful

Helpful?
Thank citygoers202
1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel is within a living area of Suzhou New District, which is a quiet place that very suitable for recharging after a long journey in day time. The well-trained staffs are so polite and helpful. They always respond to your requests quickly and properly. However, for a frequent traveler like me, nothing is more important than seeing energetic youngsters... More 

Helpful?
Thank Paul L
Joseph B, General Manager at Suzhou Marriott Hotel, responded to this review

Dear Paul L, Thank you for taking the time to share your experience. It’s really great to read your comments as it shows all the training and coaching of the team by the managers is paying off. I have shared your kind words during the morning briefing as this is the level of service we want to achieve consistently. Great... More 

Shenzhen, China
1 review
5 of 5 stars Reviewed 4 weeks ago

I stayed here for quite a few times for the past 3 years. The room is new and clean. Love the big bath tub. Comfortable bed. Food is very good, room service is fast as well. Staff are very friendly and helpful.

Helpful?
Thank qiaocheng
Joseph B, General Manager at Suzhou Marriott Hotel, responded to this review

Dear qiaocheng, Thank you for choosing Marriott as your home away from home when in Suzhou. We very much appreciate your feedback and pleased to read that you enjoyed the room, especially the bathtub, as well as the restaurants and room service. All the team are committed to providing the best service and will be inspired to read your post.... More 

Shanghai
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed July 15, 2016

We stayed for two weeks in this hotel for two weeks on Business in June 2016. The hotel is modern and the rooms are big enough to feel at home. The breakfast is amazing, there is everything from Western to Asian preferences. Don't miss out the fresh juice bar! The pool is big enough to actually swim, not just the... More 

Helpful?
Thank Martin_17001
Joseph B, General Manager at Suzhou Marriott Hotel, responded to this review

Dear Martin_17001 We were all delighted to read your review following your recent stay with us. I was really pleased to learn about the service provided by the team, going above and beyond, which makes me proud of all our ‘Brilliant Hosts’ here at Marriott Suzhou. Thank you for your comments regarding the breakfast, Chef Andy is committed to providing... More 

Redmond, Washington
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 25, 2016

I stayed in several hotels but one thing which makes this hotel Unique for me is, staff do Care about you. When you get in then you see staff welcome you with smile and few staff members are even more then others like Tanya and Chef Peter. Few other Managers and even people standing in front and helping you to... More 

Helpful?
Thank ATIQ K
Joseph B, General Manager at Suzhou Marriott Hotel, responded to this review

Dear ATIQ, Thank you for taking the time to share your experience following your recent stay. It is really a pleasure to read your feedback and serves as a great motivation to all the team at Marriott Suzhou. Tanya our F&B Manager and Specialty Indian Chef Peter are two stand out members of the team, always looking for opportunity to... More 

Vaughan, Ontario
Level Contributor
38 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed June 22, 2016

We have booked three rooms during the Chinese New Year for our extended family. When we arrived, we realized it is on the top of the highest building in the city of Suzhou. We got three rooms on the same floor, at least two were at the corner if I remember correctly. The view is just stunning, you can see... More 

Helpful?
Thank AboveToronto
Joseph B, General Manager at Suzhou Marriott Hotel, responded to this review

Dear AboveToronto, Thank you for choosing Marriott during your trip to Suzhou. It was great to read that you enjoyed the hotel and all the facilities. Our guest rooms start from the 29th floor giving rooms great views of city Suzhou to the East and the hills surrounding Taihu lake to the West. We are conveniently located for visiting local... More 

Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 8, 2016

This location has been a home away from home the last year! I can't say enough good things about the staff here. Sara, Susan, Tanya, Jade, Simon, Coco, Eric, Johnny, Livy, Yolanda, Emmy, Stanley, Only, and many more have always been very helpful. The entire staff in the lounge as has been great and helpful when reserving the meeting room... More 

Helpful?
Thank Steve K
Joseph B, General Manager at Suzhou Marriott Hotel, responded to this review

Dear Steve, Thank you very much for sharing your experience and I am pleased to read you have made Marriott Suzhou your home away from home. The team members mentioned in your review are thrilled that you remember them and enjoyed reading your review. Your kind words really motivate them to continue providing the best service and being true Marriott... More 

Fort Collins, Colorado
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 3, 2016

Every time I travel to Suzhou for business, I immediately book the Marriott. The executive lounge is pleasant in the morning with some good tasting food. The rooms are very nicely equipped and a fantastic size (I usually get upgraded to a suite with a separate seating area). The lobby bar is open late, which is great because nothing else... More 

Helpful?
Thank Sam S
Joseph B, General Manager at Suzhou Marriott Hotel, responded to this review

Dear Sam, Thank you for your loyal support and making Marriott Suzhou your home away from home. It’s really a pleasure to read your review especially in regards to the team at the lobby. They will be thrilled to read your feedback, I know they equally enjoy interacting with guests and creating a relaxed and friendly atmosphere. Thank you for... More 

Singapore, Singapore
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 8, 2016

Yes, I realized that I had access to Facebook and Google etc once I got onto the hotel's wifi. Quite a pleasant surprise really. Funny thing with the room was that the bathroom was a walk-in bathroom, from the entrance and through to the bedroom. There is another path that goes past the wardrobe outside the bathroom. But I still... More 

Helpful?
Thank highondrive
Joseph B, General Manager at Suzhou Marriott Hotel, responded to this review

Dear highondrive, Thank you for sharing your feedback following your recent stay with us. We do have a number of categories and configurations within the hotel room inventory. Please do let us know on future stays if you wish to view another category of room so we can make a note of your preference. I have shared your feedback with... More 

Stockholm, Sweden
Level Contributor
40 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed May 4, 2016 via mobile

I would be spending my birthday here, but as always work called for a very late arrival. At 11pm I checked in and was greeted at the front desk by very accommodating and friendly front desk staff. I have been a Marriott member for some years, however only spent an occational night here and there (lowest level member) However my... More 

Helpful?
Thank Peter L
Joseph B, General Manager at Suzhou Marriott Hotel, responded to this review

Dear Peter, It was a real pleasure to read your review. It fills me with pride to know that the team are really putting into practice all their training and being the best ‘Marriott Brilliant Hosts’, providing service that exceeds expectations. Birthdays are all but once per year, we are thrilled at the opportunity to celebrate that special day with... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience beautifully elegant stay at Suzhou Marriott Hotel. Featuring sophisticated guest rooms, unrivaled meeting space, business-friendly amenities and outstanding service, this Suzhou hotel's conveniences offer a perfect escape.Located near the new high-tech development zone, and adjacent to the Suzhou Government and Administrative Service Centre, Suzhou Marriott provides easy access to Suzhou International Expo Center and China-Singapore Suzhou Industrial Park. The most striking hotel Suzhou has to offer, guest rooms feature plush bedding, high-speed Internet and full-size desks with ergonomic chairs. Enjoy Asia Bistro and Alto Vino Italian restaurants, indulge in a glass of wine at Pulp Bar, or experience traditional Cantonese cuisine at Man Ho Chinese Restaurants. You can even keep up your workouts in our fitness center, pool or with our in-room exercise packages. A premier business hotel, Suzhou, China, meetings, conferences and tradeshows benefit from 17,000 square feet of flexible space. ... more   less 

Additional Information about Suzhou Marriott Hotel

Address: No.1296 Ganjiang West Road, Gusu District, Suzhou 215004, China
Location: China > Jiangsu > Suzhou
Price Range: $128 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Suzhou Marriott Hotel 5*
Number of rooms: 293
Reservation Options:
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Hotel Style:
#2 Spa Hotel in Suzhou
#4 Luxury Hotel in Suzhou
#5 Family Hotel in Suzhou
#7 Business Hotel in Suzhou
#26 Best Value Hotel in Suzhou
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