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W Suzhou

Traveler (1338)
Room & Suite (195)
Dining (108)
Certificate of Excellence

About

#9 of 1,519 hotels in Suzhou
Location
Cleanliness
Service
Value
Certificate of Excellence
Wander along ancient canals and through garden labyrinths in a city that mesmerized china’s most celebrated high society with its quiet elegance and rich culture. This dreamscape is dreamily enlivened in W Suzhou, delicately balanced with abstract art compositions, innovative amenities, wonderfully packaged in an aura of contemporary renaissance. Steal away into a wonderland of furniture pieces levitating above carpet embedded with a crystal cloud in 379 guestrooms and suites, accentuated by swirls of vibrant hues. In case you want to linger on a little longer, we have 60 serviced apartments available. Spectacular city and lake scene lies in full view against a vibrant palate inspired by local opera, creating a lush landscape evoking Suzhou’s numerous gardens.
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Property amenities
Pool
Room service
Free parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Airport transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Public Wifi
Wheelchair access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Quirky Hotels
Hotel links
Visit hotel website
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Hotel deals
602Reviews
1Q+A
34Room tips
Traveler rating
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Popular mentions
I am traveling to China for many years for work and this in the 1st time I thought about writing a review. This is an excellent hotel located in a great location. Food, service, drinks and everything is excellent. I enjoyed this trip and I should give credit to the VIP lounge
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Response from UgurLeeK, 总经理 at W Suzhou
Responded today
Hello judesri, What an amazing review! I am so thrilled to hear you enjoyed your W experience, with our location, food and service. It is an inspiration for all of my team to see that Krystal, Elena and Vicky have taken care of you so well. I will most certainly be relaying your kind compliments to my team - they will be excited to know that their efforts in delivering exceptional service have been recognized. We look forward to welcoming you back, so please do come visit again soon! All the best, Ugur Lee Kanbur General Manager
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Awesome state of the art hotel in city center. Close to walking to everything! Great Newer shopping mall, and tons of good food. The hotel itself as a sick (Meaning really cool!!!) The lobby has a cool bar with dance floor and music. A great place to chill (relax) and be in the
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Response from UgurLeeK, 总经理 at W Suzhou
Responded 3 days ago
Hello Craknzee, What an amazing review! I am so thrilled to hear you enjoyed your W experience, with our location, WOOBAR, facilities, food, and service. Thank you so much for sharing your experience and highlighting every details of your stay. We look forward to welcoming you back, so please do come visit again soon! All the best, Ugur Lee Kanbur General Manager
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+1
Beautiful hotel and really enjoy myself here. Warm welcome from the reception and was upgraded to a executive club room with full view of the lake. The room is beautifully decorated with modern furniture and cosy lighting. Bed is so comfy and the toilet came with advance WC set
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Response from UgurLeeK, 总经理 at W Suzhou
Responded 3 days ago
Hello agoh69, What an amazing review! I am so thrilled to hear you enjoyed your W experience, with our facilities, food, service and our social place the Den. We look forward to welcoming you back, so please do come visit again soon! All the best, Ugur Lee Kanbur General Manager
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This hotel is excellent. The staff were very attentive but not overbearing and would come over if they say we wanted something. One of the barstaff also helped me get a charger for my phone as it had completely died in the hotel. The hotel is excellent, excellent food, excellent
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Review collected in partnership with 单个酒店
Response from UgurLeeK, 总经理 at W Suzhou
Responded 3 days ago
Hello dolano12, What an amazing review! I am so thrilled to hear you enjoyed your W experience, with our food and service. We look forward to welcoming you back, so please do come visit again soon! All the best, Ugur Lee Kanbur General Manager
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I never thought my first hotel review would be so overwhelmly positive, I have been to many hotels in China and Asia but the W in Suzhou has blown me and my family away with how well it is run, how accommodating they were to my two children and just how smooth everything went.
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Response from UgurLeeK, 总经理 at W Suzhou
Responded 1 week ago
Hello jamessimo, What an amazing review! I am so thrilled to hear you enjoyed your W experience, with our design, facilities, WOOBAR, service and location. Thank you so much for sharing your experience and highlighting every details of your stay. I will most certainly be relaying your kind compliments to my team - they will be excited to know that their efforts in delivering exceptional service have been recognized. We look forward to welcoming you back, so please do come visit again soon! All the best, Ugur Lee Kanbur General Manager
Read more
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PRICE RANGE
$193 - $253 (Based on Average Rates for a Standard Room)
LOCATION
ChinaJiangsuSuzhou
NUMBER OF ROOMS
379
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