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W Suzhou

Traveler (1348)
Room & Suite (195)
Dining (108)
Certificate of Excellence

About

#9 of 1,519 hotels in Suzhou
Location
Cleanliness
Service
Value
Certificate of Excellence
Wander along ancient canals and through garden labyrinths in a city that mesmerized china’s most celebrated high society with its quiet elegance and rich culture. This dreamscape is dreamily enlivened in W Suzhou, delicately balanced with abstract art compositions, innovative amenities, wonderfully packaged in an aura of contemporary renaissance. Steal away into a wonderland of furniture pieces levitating above carpet embedded with a crystal cloud in 379 guestrooms and suites, accentuated by swirls of vibrant hues. In case you want to linger on a little longer, we have 60 serviced apartments available. Spectacular city and lake scene lies in full view against a vibrant palate inspired by local opera, creating a lush landscape evoking Suzhou’s numerous gardens.
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Property amenities
Pool
Room service
Free parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Airport transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Public Wifi
Wheelchair access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Quirky Hotels
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Visit hotel website
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Hotel deals
603Reviews
1Q+A
34Room tips
Traveler rating
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Popular mentions
I am traveling to China for many years for work and this in the 1st time I thought about writing a review. This is an excellent hotel located in a great location. Food, service, drinks and everything is excellent. I enjoyed this trip and I should give credit to the VIP lounge staff Krystal, Elena and Vickey. Definitely choose this hotel for my next trip.
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Response from UgurLeeK, 总经理 at W Suzhou
Responded yesterday
Hello judesri, What an amazing review! I am so thrilled to hear you enjoyed your W experience, with our location, food and service. It is an inspiration for all of my team to see that Krystal, Elena and Vicky have taken care of you so well. I will most certainly be relaying your kind compliments to my team - they will be excited to know that their efforts in delivering exceptional service have been recognized. We look forward to welcoming you back, so please do come visit again soon! All the best, Ugur Lee Kanbur General Manager
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Awesome state of the art hotel in city center. Close to walking to everything! Great Newer shopping mall, and tons of good food. The hotel itself as a sick (Meaning really cool!!!) The lobby has a cool bar with dance floor and music. A great place to chill (relax) and be in the scene. The rooms are sooo cool. Open the door and the window blinds open to expose the great outside view (from a higher room). The accent lighting in the room makes you feel like you are on the moon (really mellow), and the beds are very comfortable. There is separate bath and shower within the room. Hotel is very new and modern and 5 star service. With a gym on the higher floor, and Spa, and two restaurants it is overall a great place.
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Response from UgurLeeK, 总经理 at W Suzhou
Responded 4 days ago
Hello Craknzee, What an amazing review! I am so thrilled to hear you enjoyed your W experience, with our location, WOOBAR, facilities, food, and service. Thank you so much for sharing your experience and highlighting every details of your stay. We look forward to welcoming you back, so please do come visit again soon! All the best, Ugur Lee Kanbur General Manager
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+1
Beautiful hotel and really enjoy myself here. Warm welcome from the reception and was upgraded to a executive club room with full view of the lake. The room is beautifully decorated with modern furniture and cosy lighting. Bed is so comfy and the toilet came with advance WC set up.. impressive. The lounge at 29 floor is own till late 10pm. Free flow of all beverages including wine, beer and whiskey. Beautiful view at the lounge over looking the lake and skyscrapers. The breakfast at level 4 is superb ! Lots choice of cuisine to choose from. Beautiful setting too and very hip...!
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Response from UgurLeeK, 总经理 at W Suzhou
Responded 4 days ago
Hello agoh69, What an amazing review! I am so thrilled to hear you enjoyed your W experience, with our facilities, food, service and our social place the Den. We look forward to welcoming you back, so please do come visit again soon! All the best, Ugur Lee Kanbur General Manager
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This hotel is excellent. The staff were very attentive but not overbearing and would come over if they say we wanted something. One of the barstaff also helped me get a charger for my phone as it had completely died in the hotel. The hotel is excellent, excellent food, excellent atmosphere and excellent staff. Can't recommend the place enough!
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Review collected in partnership with 单个酒店
Response from UgurLeeK, 总经理 at W Suzhou
Responded 4 days ago
Hello dolano12, What an amazing review! I am so thrilled to hear you enjoyed your W experience, with our food and service. We look forward to welcoming you back, so please do come visit again soon! All the best, Ugur Lee Kanbur General Manager
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I never thought my first hotel review would be so overwhelmly positive, I have been to many hotels in China and Asia but the W in Suzhou has blown me and my family away with how well it is run, how accommodating they were to my two children and just how smooth everything went. Almost every large international hotel I visit in China has always underwhelmed me in one way or another, but the W Suzhou has set a new standard for how a hotel should be run and managed. The hotel was incredibly modern and slick, I really felt like I was in a scifi movie, with the entire room being controlled digitally (even the toilet!) and with such a breath taking view of Suzhou to boot. Even though the hotel is very slick and modern with a cool bar in the lobby (Woo bar), the W Suzhou was one of the most child accommodating I have seen. I told them I had a 3 year old and infant, and the staff not only provided a crib but also a little tent for my oldest to stay in, he absolutely loved it! All of the above and not to mention the location is amazing with direct connection to the Suzhou center from the 3rd floor is great! My recommendation is if your over for the weekend then checkout Toro loco (37th F) on Sunday for the "let it flow" brunch buffet, great food selection and wonderful view with roof terrace access. 5 star and will definitely come again.
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Response from UgurLeeK, 总经理 at W Suzhou
Responded 1 week ago
Hello jamessimo, What an amazing review! I am so thrilled to hear you enjoyed your W experience, with our design, facilities, WOOBAR, service and location. Thank you so much for sharing your experience and highlighting every details of your stay. I will most certainly be relaying your kind compliments to my team - they will be excited to know that their efforts in delivering exceptional service have been recognized. We look forward to welcoming you back, so please do come visit again soon! All the best, Ugur Lee Kanbur General Manager
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PRICE RANGE
$193 - $253 (Based on Average Rates for a Standard Room)
LOCATION
ChinaJiangsuSuzhou
NUMBER OF ROOMS
379
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