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Shangri-La Hotel, Wuhan

1,569 reviews
#6 of 2,424 Hotels in Wuhan
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Traveler (198)
Room & Suite (29)
Dining (6)
Overview
  • Excellent29%
  • Very good56%
  • Average13%
  • Poor1%
  • Terrible1%
Travelers talk about
“shang palace”(10 reviews)
“horizon club”(9 reviews)
“lobby lounge”(10 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
Offers from Shangri-La Hotel, Wuhan
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Contact Info
Name/address in local language
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Reviews (1,569)Write a Review
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All reviewsshang palacehorizon clublobby loungebusiness triptop marksroom servicecomfortable staymain restauranta wonderful staymini barthe ground floorrooms are nicehealth clubother hotelsbed was comfortabledecent sizeamazing hotel
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1 - 5 of 180 reviews
Reviewed 5 days ago via mobile

I usally have business trip in cit Wuhan, myOnly choice is only Shangri-la. Here have very good service and food, amazing tea and coffee at horizon floor. Another thing is the fantasic breakfast and afternoon tea, which always satisfied me.

Review collected in partnership with 单个酒店
Thank 525donald
Reviewed 2 weeks ago via mobile

Good service is often hard to find in China, but here my encounters with all the staff (reception, room service, concierge) were very positive. Even though their level of English isn’t that great (which is to be expected in the province), they went all out...More

Thank RogerChengdu
Reviewed 3 weeks ago

My boss and i like your hotel very much as you have such nice staffs there. All of your staff offer excellent service and know our preference every time. Thank you for your caring and happy new year to all of you.

Review collected in partnership with shangri-la.com
Thank LeiKinLek
A TripAdvisor Member
1
Reviewed December 13, 2017 via mobile

Typical Shangri-La with personal service that shows care and thought. Engaging staff in an old looked after property. Top marks to front desk staff. Kitty is everywhere and so good with service to customer. Food is the best western in the city. Cannot beat it...More

Thank A TripAdvisor Member
Reviewed December 12, 2017

Good location, property is well kept, clean and close to parks and shopping. Good business hotel, and personal travel. Has an excellent health club one of the few hotels that still offer in room massages. Staff speaks english and is always willing help and find...More

Thank Panda1230
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Fitness Center with Gym / Workout Room
Restaurant
Free High Speed Internet ( WiFi )
Pool
Bar/Lounge
Free Parking
Spa
Hotel Amenities
Room Service
Business Center with Internet Access
Shuttle Bus Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Center with Gym / Workout Room
Restaurant
Pool
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
$88 - $116 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Wuhan
#5 Business Hotel in Wuhan
#6 Luxury Hotel in Wuhan
#9 Best Value Hotel in Wuhan
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
Details
Price range
$88 - $116 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Wuhan
#5 Business Hotel in Wuhan
#6 Luxury Hotel in Wuhan
#9 Best Value Hotel in Wuhan
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
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Traveler (198)
Room & Suite (29)
Dining (6)
Pool & Beach (4)
Hotel & Grounds (167)
Bathroom (10)
Questions & Answers
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Room Tips
"Ask for a corner room and try to get on the club floor"
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"Club room, corner room"
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"It is well worth booking a Horizon Club room."
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"18th floor suite facing south looks out over skyline. However many apartment buildings are in close view."
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