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Novotel Wuhan Xinhua

Hotels.com$52*
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06/04/2017 06/05/2017
1 room 2 adults 0 children
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Novotel Wuhan Xinhua
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418 Reviews from our TripAdvisor Community

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Showing 97: English reviews
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Middlesbrough, United Kingdom
Reviewed 1 week ago

Excellent staff, I was welcomed and rapidly checked in. I was treated myself during this weekend so I took an executive room to have access to the lounge and I was looking forward to use the spa. My room was spacious with my own kitchen corner with a fridge and washing machine (perfect for a long stay). Room was well...

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Helpful?
Thank Sabaline
Joyce G, Front Office Manager at Novotel Wuhan Xinhua, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the Novotel Wuhan Xinhua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Beijing, China
Reviewed 4 weeks ago

The hotel is located nearby the best food street in Wuhan, lots of good restuarants to visit (as I love to eat:)), The room is not pricy but a little bit small. Like to stay another time. Near the subway station (5 min walking distance), it is convenient to the train station and the airport.

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Helpful?
Thank dana925
Joyce G, Front Office Manager at Novotel Wuhan Xinhua, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Wuhan Xinhua. We would be really happy to host you again and provide to you our top quality services. Thanks again for taking the time to review us and hoping to see you again soon.

Nha Trang, Vietnam
Reviewed April 14, 2017

Hotel facility is a little old, but the location is very well and service is good. I book the hotel car for pickup service, safe and quick. Restaurant just redecorated , and on sale too. Good value for the buffet dinner.

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Helpful?
Thank llkhbwhtripadvis0r
Joyce G, Front Office Manager at Novotel Wuhan Xinhua, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the Novotel Wuhan Xinhua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Skipton, United Kingdom
Reviewed April 9, 2017 via mobile

I stayed here with my friend for one night after a long business trip. I was very tired and in need of some TLC. This was perfect! Rooms were warm and comfortable. Staff were welcoming and efficient. Beds were so comfortable! The location is great too. There is a fantastic hotpot restaurant just across the street and another excellent restaurant...

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Helpful?
Thank carmelrg
Joyce G, Front Office Manager at Novotel Wuhan Xinhua, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the Novotel Wuhan Xinhua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Hobart, Australia
Reviewed January 8, 2017

Well located - close to good restaurants and shops. Excellent rooms - well appointed, very comfortable beds. Great food. The staff were very friendly and of great assistance. We loved this hotel. We got a great nights sleep after some hectic business the day before.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Rosco944
Joyce G, Front Office Manager at Novotel Wuhan Xinhua, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the Novotel Wuhan Xinhua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Reviewed November 20, 2016 via mobile

As we had a 24 hour layover in Wuhan, on our way to Bangkok, I am just basing my review on what we did experience. We did not explore the hotel or anything. We were able to book quickly, easily and super conveniently from my cell phone at the airport without paying anything up front. We took a taxi to...

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Helpful?
1Thank RedMermaid86
Joyce g, General Manager at Novotel Wuhan Xinhua, responded to this review

Dear guest, Thank you very much for your kind comment. We are most delighted to learn that you think highly of our staff and services provided. It is most rewarding for us to have received such positive feedback from you. And we will constantly provide the best of our services to our guest. May we also take this opportunity to...

Reviewed October 19, 2016 via mobile

The hotel is well located near subway station surrounded by a lac and a malls and a bar street. My room is nicely decorated with a huge bathroom. Gym is spacious with a swimming pool. In general staff are friendly and look happy. I stayed for 2 nights and have nice chat with the ladies at the lounge floor. For...

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Helpful?
1Thank PiFu Z
Joyce g, Front Office Manager at Novotel Wuhan Xinhua, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the Novotel Wuhan Xinhua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Kota Kinabalu, Malaysia
Reviewed October 19, 2016

This is the worst excutive club floor hotel i stayed. The front staffs at lobby is friendly, helpful although check in take more than 30 min for 4 rooms. But when we are access to the excutive club floor during happy hour, i take 1 glass red wine, then i ask still available? The staffs told us "No More". After...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank JennyKoo
Clement Z, Front Office Manager at Novotel Wuhan Xinhua, responded to this review

Dear Ms. Jenny Koo, We sincerely appreciate you taking the time to share your experience in Novotel Wuhan Xinhua. The experience you described causes us deep concern. This does not in any way reflect our usual level of service, We will conntect with you via email to learn more about that. I have make service training to the lounge staff...

Reviewed October 8, 2016

As a Accor Platinum member, this is the worst Accor hotel that I have ever stayed. Old hardware, no service, small room with bad air smell, no benefits as a Platinum member. Strongly suggest everyone avoids choosing this hotel.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Yingjie Z
Joyce g, Front Office Manager at Novotel Wuhan Xinhua, responded to this review

Dear guest, Thank you for having taken the time and trouble to share the negative experience. Your comments regarding the hardware, service, member's benifit have been noted. The matter has therefore been brought to the immediate attention of the department heads concerned. Please accept our sincere apologize for the inconvenience caused and appreciated you take time to write and keep...

Belfort, France
Reviewed July 14, 2016 via mobile

The Novotel I have ever been to. Despite its very good location close to Xibeihu, the decoration and the equipment are very old fashion. Room and bathroom were pretty small for a 5 star hotel in China. Air conditioning is blowing very strongly even on the lowest speed. Reception service has been pretty poor at the check in and check...

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Helpful?
1Thank Baliren80
Clement Z, Front Office Manager at Novotel Wuhan Xinhua, responded to this review

Thank you for having taken the time and trouble to share the negative experience during your stay at Novotel Wuhan Xinhua. Your comments regarding the decoration, room size , equipment , air conditioning and reception service has been noted. The matter has therefore been brought to the immediate attention of the department heads concerned. Please kindly accept our sincere apologies...

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108 photos of this hotel

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
The Novotel Xin Hua Wuhan is a 5 star hotel located in Hankou, the dynamic commercial and financial district of Wuhan. Ideal for your next business trip to this major hub in Central China, we offer WiFi internet and conference facilities for up to 260 people. A perfect base for holidaymakers to explore the fascinating history and culture of Wuhan as well as its legendary food, shopping and nightlife, the Novotel features two restaurants, four bars, a heated indoor swimming pool, sauna and gym. ... more   less 

Additional Information about Novotel Wuhan Xinhua

Address: No.558 Jianshe Avenue, Hankou District, Wuhan 430022, China
Location: China > Hubei > Wuhan
Price Range: $56 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Wuhan Xinhua 4*
Number of rooms: 303
Reservation Options:
TripAdvisor is proud to partner with ACCOR, Expedia, Hotels.com, Hotwire, Booking.com, Priceline, Cancelon, TripOnline SA, HotelQuickly and HRS so you can book your Novotel Wuhan Xinhua reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Wuhan
Wuhan Novotel
Accor Xin Hua Wuhan
Hotel Style:
#23 Luxury Hotel in Wuhan
#27 Best Value Hotel in Wuhan
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Questions & Answers

Here's what travelers have asked, with answers from Novotel Wuhan Xinhua staff and other travelers.
1 question
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Questions? Get answers from Novotel Wuhan Xinhua staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“noise from outside, no soundproof windows. A/C noisy”
Sabaline, 1 week ago | Read review
“rooms overlooking the lake on south side”
donald243, Jun 6, 2016 | Read review
“Good Location as it is close to an MRT station.”
irenec825, Aug 11, 2015 | Read review
“The room size is suitable. Bath room is well lighted. ”
425chrisy, Jun 16, 2014 | Read review
“Choose a room on higher floor in order to have more light.”
sonjar687, Jun 9, 2014 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Hotels.com
$52* /night
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TripAdvisor$52
HotelQuickly$67
Novotel$52
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Prices are for 1 room, 2 adults
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