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Sofitel Zhengzhou

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Sofitel Zhengzhou
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368 Reviews from our TripAdvisor Community

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Showing 69: English reviews
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Recently refurbished this is outstanding hotel with great facilities. The staff are of a very high standard, very friendly and efficient. Food in the restaurant was outstanding and great value for money. Raymond (GM) a Kiwi made us feel very welcomed and could not do enough to make our stay enjoyable. Will return!

Helpful?
Thank Sue N
Nancy2011, General Manager at Sofitel Zhengzhou, responded to this review

Bonjour Sue N. Im using our Marketing and Communications Manager login, but this is Raymond (GM), the kiwi. Thankyou so much for posting such a positive review. The user id means I cant be sure who Im thanking, but please be assured I am very grateful to everyone I have the privelege to meet in my role as leader of... More 

Ulm
Level Contributor
196 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed April 25, 2016 via mobile

Sofitel is together with Pullmann my favorite hotel brand to out this into perspective. The centrally located Sofitel is a classical one. Great style, very nice rooms, classy and functional with minor oversights (eg bath tub, but no bath salt or something equivalent). Very good sleep quality. The central part of the hotel is currently under reconstruction. Hence there is... More 

Helpful?
Thank howo72
Nancy2011, Director of Marketing & Communications at Sofitel Zhengzhou, responded to this review

Dear howo72, Bonjour! Thank you for choosing to stay with us at Sofitel Zhengzhou on your recent visit to the city and for taking the time to share your experience with us. Our Sofitel Mission is innate French elegance blended with local culture to create exceptional experiences. Our refurbished rooms came to market in July 2014 and I hope you... More 

Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed April 17, 2016 via mobile

The hotel service is good. Room Comfortable. Old part of town has all amenities nearby. Room size is smaller compare to other 5 star in the area. Only problem is I got woken up at midnight a couple time as special service delivery from outside the hotel. Was not pleased with that at midnight considering we all had work to... More 

Helpful?
Thank Goldenpiggymummy
Nancy2011, Director of Marketing& Communications at Sofitel Zhengzhou, responded to this review

Dear Goldenpiggymummy, Bonjour! Thank you for taking the time to tell us about your experience at the Sofitel Zhengzhou International. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we have a complete system and procedure of registration,elevator and so on to make sure our guests' safe.... More 

Chicago, Illinois
Level Contributor
165 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
5 of 5 stars Reviewed April 4, 2016

This is a lovely hotel. Even though the lobby and other places of the hotel were under renovation at the time we stayed, the construction work did not create any disturbance nor affect the sleep quality of the rooms. We were upgraded to the club floors for our stay, and the rooms were nicely decorated. The most impressive aspect of... More 

Helpful?
Thank goodgenes5
Nancy2011, Director of Marketing & Communications at Sofitel Zhengzhou, responded to this review

Dear goodgenes5, Bonjour! Thank you for choosing to stay with us at Sofitel Zhengzhou on your recent visit to the city and for taking the time to share your experience with us. Our Sofitel Mission is innate French elegance blended with local culture to create exceptional experiences. Our refurbished rooms came to market in July 2014 and I hope you... More 

Dublin, Ireland
Level Contributor
56 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed March 12, 2016 via mobile

This is an excellent hotel. Impressive reception and lounge areas, and restaurant. Really cool funky modern design. Rooms really nice too and an awesome bathroom design. Staff are very nice and helpful with reasonable English. Will stay here again when back in Zhengzhou

Helpful?
Thank Whe1o
Nancy2011, Director of Marketing & Communications at Sofitel Zhengzhou, responded to this review

Dear Guest: Bonjour! Thank you for choosing to stay with us at Sofitel Zhengzhou on your recent visit to the city and for taking the time to share your experience with us. Our Sofitel Mission is innate French elegance blended with local culture to create exceptional experiences. Our refurbished rooms came to market in July 2014 and I hope you... More 

Shanghai Region, China
Level Contributor
7 reviews
4 hotel reviews
5 of 5 stars Reviewed October 18, 2015

My dear knows I like Accor so we stayed at Soiftel Zhengzhou when we went there. It is very convenient to book a room via accorhotels.com and you can always find out some discount information. I booked a room with a 40% off which is great!!! and this hotel is selling breakfast at 69 now! what a good price. For... More 

Helpful?
Thank Jenny L
Nancy2011, Director of Marketing & Communications at Sofitel Zhengzhou, responded to this review

Dear Jenny, Greetings from Sofitel Xhengzhou! We very much appreciate your comments regarding your stay at the Sofitel Zhengzhou International. We are really happy to know that you like Sofitel Zhengzhou.The hotel team certainly works very hard to keep all our guests comfortable and happy and you may be assured that nothing please us more, than to receive such kind... More 

Shanghai Region, China
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed September 21, 2015

I stayed at Sep.19 ~ 20 due to a company trip. 1. Break fast There are a lot of foods. Breads, Rice, Noodle, Soup, Smoothy.. You can choose as you like. Especially, we were surprised that there are Japanese foods, Rice, Miso soup, and Natto(納豆)! 2. Hotel staff They are all kind and courtesy. almost all can speak English. Given... More 

Helpful?
Thank Banmu
Nancy2011, Director of Marketing&Communications at Sofitel Zhengzhou, responded to this review

Dear Mr Monti, Greetings from Sofitel Xhengzhou! We very much appreciate your comments regarding your stay at the Sofitel Zhengzhou International. We are really happy to know that you like Sofitel Zhengzhou.The hotel team certainly works very hard to keep all our guests comfortable and happy and you may be assured that nothing please us more, than to receive such... More 

Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed August 22, 2015 via mobile

I have stayed at this hotel on numerous occasions over the last five years. The rooms are well appointed & comfortable with nice bathrooms. Minibar adequate & a choice of English language TV channels. Bed very comfortable. The age of the room & bathroom is becoming noticeable, however. The restaurant has really gone down hill noticeably each visit. Five years... More 

Helpful?
Thank ShanghaiGoat
Nancy2011, Director of marketing and communications at Sofitel Zhengzhou, responded to this review

Dear ShanghaiGoat: Greetings from Sofitel Zhengzhou ! I would like to thank you for choosing our hotel as your accommodation and taking the time to tell us about your experience during your stay. And I am pleased to know that you were satisfied with our MYBED system. It is always encouraging for us to learn that our guests are happy... More 

Ottawa, Canada
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 20, 2015

Very good hotel and good staff. Rooms are quiet , comfortable and modern. construction near by on road improvements but hotel not affected. Nice and complete breakfast with area for small children.Pool area needs upgrade

Helpful?
Thank susanbrien
Nancy2011, Director of Marketing&Communications at Sofitel Zhengzhou, responded to this review

Dear Susanbrien, Greetings from Sofitel Zhengzhou ! I would like to thank you for choosing our hotel as your accommodation and taking the time to tell us about your experience during your stay. I am pleased to know that you were satisfied with our hotel. It is always encouraging for us to learn that our guests are happy with us... More 

Jakarta, Indonesia
Level Contributor
63 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed April 30, 2015

Was there for a few nights in late April. The hotel is part of a larger 'complex'. Holiday Inn, Crowne and Sofitel are within the same compound. There is a major construction outside the hotel. An underground tunnel is being built outside the hotel. Thus traffic and dust can be rather unmanageable. There is also renovation within the hotel. The... More 

Helpful?
Thank Bendychair
Nancy2011, Director of marketing & communications at Sofitel Zhengzhou, responded to this review

Dear Bendychair, Greetings from Sofitel Zhengzhou ! I would like to thank you for choosing our hotel as your accommodation and taking the time to tell us about your experience during your stay. I am pleased to know that you were satisfied with our hotel. It is always encouraging for us to learn that our guests are happy with us... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Room Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Self-Serve Laundry
  • Babysitting

Additional Information about Sofitel Zhengzhou

Address: NO. 289 Cheng East Rd, Zhengzhou 450003, China
Location: China > Henan > Zhengzhou > Railway Station , Provincial Government , Er'qi District , Jinshui Diistrict
Price Range: $71 - $108 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Zhengzhou 5*
Number of rooms: 220
Reservation Options:
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Also Known As:
Zhengzhou Sofitel
Hotel Style:
#3 Luxury Hotel in Zhengzhou
#6 Best Value Hotel in Zhengzhou
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