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Sofitel Zhengzhou

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Sofitel Zhengzhou
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371 Reviews from our TripAdvisor Community

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Showing 72: English reviews
Vero Beach, Florida
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Sofitel for five days with our three children. The hotel is recently renovated with a very attractive lobby and dining area. We stayed in a suite and enjoyed the amenities and layout, although we did have a hard time achieving the right temperature in our room. The staff could not have been more helpful. They would... More 

Helpful?
Thank klhg32960
Raymond F, General Manager at Sofitel Zhengzhou, responded to this review

Bonjour lkhg32960 Thankyou for taking the time to let others know about your time with us. Im really happy to hear of so many instances where our team stood up and went that extra mile for your family. Here we call it "Cousu Main", that is, doing EVERYTHING to create an exceptional experiance. Im most pleased that we demonstrated that... More 

Kolkata (Calcutta), India
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I'm currently at the hotel ..... for last 3 nights now.... (here for another 2 nights) Although I haven't had the opportunity to interact with Raymond The chef, but I can vouch by the service of the courteous hotel staff. They managed to prepare a perfect dish to my specification. I'm vegetarian (and a decent cook myself so I know... More 

Helpful?
Thank indian_on_a_roll
Raymond F, General Manager at Sofitel Zhengzhou, responded to this review

Bonjour Indian on a Roll(I know your name, but its not appropriate to list it on a public forum AK), thanks for meeting with me yesterday, even though it was only a quick handshake in the lobby. I apologise again I should have been more forthcoming but Im thankful your question opened up the chance for us to speak. Your... More 

Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

There are few places that leave indelible memories in my life. Sofitel Zhengzhou (SZ) is definitely one. And, I believe, that must have stemmed from the dèep traditional hospitality one has come to associate with the Chinese people. We did not feel this on our arrival, as there was only the Concierge Manager at the door to greet us at... More 

Helpful?
Thank Henry L
Raymond F, General Manager at Sofitel Zhengzhou, responded to this review

Bonjour Henry L and H, On behalf of Samantha, Lucy, Bill and us all...wow...just wow !!!. You were gracious and courteous, kind, fun and engaging when you were here, and you remain so even in your absence. Our actions when you were here were honestly from the heart. Sometimes when there are positives, its a natural instinct to seek that... More 

2 reviews
5 of 5 stars Reviewed August 20, 2016

Recently refurbished this is outstanding hotel with great facilities. The staff are of a very high standard, very friendly and efficient. Food in the restaurant was outstanding and great value for money. Raymond (GM) a Kiwi made us feel very welcomed and could not do enough to make our stay enjoyable. Will return!

Helpful?
Thank Sue N
Nancy2011, General Manager at Sofitel Zhengzhou, responded to this review

Bonjour Sue N. Im using our Marketing and Communications Manager login, but this is Raymond (GM), the kiwi. Thankyou so much for posting such a positive review. The user id means I cant be sure who Im thanking, but please be assured I am very grateful to everyone I have the privelege to meet in my role as leader of... More 

Ulm
Level Contributor
195 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed April 25, 2016 via mobile

Sofitel is together with Pullmann my favorite hotel brand to out this into perspective. The centrally located Sofitel is a classical one. Great style, very nice rooms, classy and functional with minor oversights (eg bath tub, but no bath salt or something equivalent). Very good sleep quality. The central part of the hotel is currently under reconstruction. Hence there is... More 

Helpful?
Thank howo72
Nancy2011, Director of Marketing & Communications at Sofitel Zhengzhou, responded to this review

Dear howo72, Bonjour! Thank you for choosing to stay with us at Sofitel Zhengzhou on your recent visit to the city and for taking the time to share your experience with us. Our Sofitel Mission is innate French elegance blended with local culture to create exceptional experiences. Our refurbished rooms came to market in July 2014 and I hope you... More 

Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed April 17, 2016 via mobile

The hotel service is good. Room Comfortable. Old part of town has all amenities nearby. Room size is smaller compare to other 5 star in the area. Only problem is I got woken up at midnight a couple time as special service delivery from outside the hotel. Was not pleased with that at midnight considering we all had work to... More 

Helpful?
Thank Goldenpiggymummy
Nancy2011, Director of Marketing& Communications at Sofitel Zhengzhou, responded to this review

Dear Goldenpiggymummy, Bonjour! Thank you for taking the time to tell us about your experience at the Sofitel Zhengzhou International. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we have a complete system and procedure of registration,elevator and so on to make sure our guests' safe.... More 

Chicago, Illinois
Level Contributor
168 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
5 of 5 stars Reviewed April 4, 2016

This is a lovely hotel. Even though the lobby and other places of the hotel were under renovation at the time we stayed, the construction work did not create any disturbance nor affect the sleep quality of the rooms. We were upgraded to the club floors for our stay, and the rooms were nicely decorated. The most impressive aspect of... More 

Helpful?
Thank goodgenes5
Nancy2011, Director of Marketing & Communications at Sofitel Zhengzhou, responded to this review

Dear goodgenes5, Bonjour! Thank you for choosing to stay with us at Sofitel Zhengzhou on your recent visit to the city and for taking the time to share your experience with us. Our Sofitel Mission is innate French elegance blended with local culture to create exceptional experiences. Our refurbished rooms came to market in July 2014 and I hope you... More 

Dublin, Ireland
Level Contributor
57 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed March 12, 2016 via mobile

This is an excellent hotel. Impressive reception and lounge areas, and restaurant. Really cool funky modern design. Rooms really nice too and an awesome bathroom design. Staff are very nice and helpful with reasonable English. Will stay here again when back in Zhengzhou

Helpful?
Thank Whe1o
Nancy2011, Director of Marketing & Communications at Sofitel Zhengzhou, responded to this review

Dear Guest: Bonjour! Thank you for choosing to stay with us at Sofitel Zhengzhou on your recent visit to the city and for taking the time to share your experience with us. Our Sofitel Mission is innate French elegance blended with local culture to create exceptional experiences. Our refurbished rooms came to market in July 2014 and I hope you... More 

Shanghai Region, China
Level Contributor
7 reviews
4 hotel reviews
5 of 5 stars Reviewed October 18, 2015

My dear knows I like Accor so we stayed at Soiftel Zhengzhou when we went there. It is very convenient to book a room via accorhotels.com and you can always find out some discount information. I booked a room with a 40% off which is great!!! and this hotel is selling breakfast at 69 now! what a good price. For... More 

Helpful?
Thank Jenny L
Nancy2011, Director of Marketing & Communications at Sofitel Zhengzhou, responded to this review

Dear Jenny, Greetings from Sofitel Xhengzhou! We very much appreciate your comments regarding your stay at the Sofitel Zhengzhou International. We are really happy to know that you like Sofitel Zhengzhou.The hotel team certainly works very hard to keep all our guests comfortable and happy and you may be assured that nothing please us more, than to receive such kind... More 

Shanghai Region, China
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed September 21, 2015

I stayed at Sep.19 ~ 20 due to a company trip. 1. Break fast There are a lot of foods. Breads, Rice, Noodle, Soup, Smoothy.. You can choose as you like. Especially, we were surprised that there are Japanese foods, Rice, Miso soup, and Natto(納豆)! 2. Hotel staff They are all kind and courtesy. almost all can speak English. Given... More 

Helpful?
Thank Banmu
Nancy2011, Director of Marketing&Communications at Sofitel Zhengzhou, responded to this review

Dear Mr Monti, Greetings from Sofitel Xhengzhou! We very much appreciate your comments regarding your stay at the Sofitel Zhengzhou International. We are really happy to know that you like Sofitel Zhengzhou.The hotel team certainly works very hard to keep all our guests comfortable and happy and you may be assured that nothing please us more, than to receive such... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Room Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Self-Serve Laundry
  • Babysitting

Additional Information about Sofitel Zhengzhou

Address: NO. 289 Cheng East Rd, Zhengzhou 450003, China
Location: China > Henan > Zhengzhou > Railway Station , Provincial Government , Er'qi District , Jinshui Diistrict
Price Range: $73 - $106 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Zhengzhou 5*
Number of rooms: 220
Reservation Options:
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Also Known As:
Zhengzhou Sofitel
Hotel Style:
#4 Luxury Hotel in Zhengzhou
#6 Best Value Hotel in Zhengzhou
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