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Aloft Zhengzhou Zhengdong New District

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Traveler (51)
Room & Suite (24)
Dining (10)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Infused with the DNA of W Hotels, aloft’s signature loft-inspired design,accessible technology and stylish urban attitude is not lost in translation as it arrives on the scene in China.
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Property amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Fitness Center with Gym / Workout Room
Banquet Room
Breakfast Available
Business Center with Internet Access
Dry Cleaning
Indoor pool
Laundry Service
Meeting Rooms
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
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Room features
Accessible rooms
Air Conditioning
Non-Smoking Rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Mid-range
Boutique
HOTEL CLASS
Hotel links
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Hotel deals
130Reviews
88Photos
0Q+A
2Room tips
Traveler rating
  • 90
  • 24
  • 10
  • 3
  • 3
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Popular mentions
Ivy at the reception was always helpful. Smililing and energetic went out of the way sometime to act as a translator as well . Tjis is mu second stay and will come back again and again Its a home away from home.
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Review collected in partnership with 单个酒店
The hotel and everything was ok BUT its been 12 days they have not released the 4000 RMB hold on my credit card. Called my credit card and they said the hotel has not cancelled it. 12 days!!! are you kidding??? almost forgot I stayed there already. Sent 10 emails to the asddress
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Response from Sasha-aloft, Manager at Aloft Zhengzhou Zhengdong New District
Responded May 31, 2018
Dear Guest, Thank you for taking the time to sharing your experinence regards to your recent stay at the Aloft Zhengzhou Zhengong New District, We sincerely apologize for the issue, I will forward the issue to our Operation Team to follow up. Thanks for chossing our hotel, We looking forward to welcom you back again! Warm Regards,
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The room looked modern and well furnished. Bed was on the harder side but well suited my preference. Gym was decent as well. It was slightly above average in terms of service. Reception staff were polite but nothing out of the norm. However, the downside would be the
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This is an "international" hotel. That being said, the English language level of the staff is minimal. The room is fine, but there's not one drawer in the place, only a couple of shelves in the closet on which to put clothes. And, not sure if it's in all of China, or not, but
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Response from Sasha-aloft, Manager at Aloft Zhengzhou Zhengdong New District
Responded May 24, 2017
Dear Guest: Thank you for taking the time to sharing your experience regards to your recent stay at the Aloft Zhengzhou Zhengdong New District. Please accept our sincere apology about the supplies in guest room did not meet your needs. Actually, we have another beer garden on the 3rd floor which is open from 18:30 to 23:00 daily, provid Barbecue and various flavors beers. Thank you again for your valuable feedback, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Zhengzhou.
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Stayed from 4-6th April. Location was good, and staff were overall acceptable in terms of service, but the experience was extremely disappointing. Initially offered Room 1912. Air-conditioning unit was blowing hot air. Tried calling the front desk from the room more than 5
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Response from Sasha-aloft, Manager at Aloft Zhengzhou Zhengdong New District
Responded Apr 10, 2017
Dear Guest, Thank you for sharing your experience at the Aloft Zhengzhou Zhengdong New District through the Tripadvisor. While it was disappointing to hear that your stay with us fell short of your expectations, We sincerely apologize for the issue. Hotel have strict food safety and quality standards, we will verify the relate situation and take the issue seriously. Please accept our sincere apologize once again. We hope you choose to stay with us whenever your travels bring you back to Zhengzhou.
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"Not much view out any of the room. More high rises."
"Oriented east-west, the hotel has rooms facing north and south. To the north is the main avenue with a view of upcoming highrises, and to the south is a view of an apartment block across the plaza."
PRICE RANGE
$47 - $76 (Based on Average Rates for a Standard Room)
LOCATION
ChinaHenanZhengzhou
NUMBER OF ROOMS
293
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