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Novotel Zhengzhou Convention Centre Hotel

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73 Reviews from our TripAdvisor Community

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Showing 47: English reviews
Burlington, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

Hi everyone, I have visited Novotel Hotel a couple of times during my husband's work in China and I am still amazed by the professionalism and welcoming feeling that the hotel offers to their guests including ourselves. I would like to thank all Novotel staff for doing a wonderful job there, starting with the manager who is one of the... More 

Helpful?
Thank livianadima
hong kong
Level Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed June 3, 2016

Have stayed at this Hotel, the interior design is magnificient and the Hotel views are also very very good. Only downside is that there is a lot of construction work going on around it, thus you might get some noise during the day. Apart from that, value for money and great stay.

Helpful?
Thank jose193
Bedford, United Kingdom
Level Contributor
275 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
3 of 5 stars Reviewed April 22, 2016

This could be a nice hotel but it is unfortunately a bit lacking. On arrival our room was stiflingly hot - the air con was turned off and they couldn't turn it back on. We were moved to a corner (and bigger) room which allowed us to open more windows and they gave us a fan which reduced the temperature... More 

Helpful?
1 Thank AngelaTh
Stephen L, General Manager at Novotel Zhengzhou Convention Centre Hotel, responded to this review

Dear Guest, thank you for sharing your experience on your recent stay with us. Regarding to the problem of our air-condition in your feedback, our Engineering will check all the facilities thoroughly to ensure that situation will not occur again. We are looking forward to your next visit. More 

Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed January 17, 2016 via mobile

It was christmas eve when the left leg of my 7 year old son got trapped at revolving door of the lobby. When we ask them to break the glass, staff did not agree. I was shocked and my son was crying and begging because of the pain. I was desperate and frustrated because my son can lose his leg... More 

Helpful?
Thank priksyl
Stephen L, General Manager at Novotel Zhengzhou Convention Centre Hotel, responded to this review

Dear Guest, thank you for sharing your experience on your recent stay with us. The Hotel apologise for the unpleasant experience and the service failure. We will look into the below matter seriously and take necessary action to ensure that the below does not re-occur again. We would appreciate if you can provide us with another opportunity to try the... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed January 13, 2016

I am writing this review in addition to my recent review on ctrip as it will not allow me to edit my review there. "Upon check out i had asked for a taxi to the airport, the hotel arranged a taxi after waiting for 10 mins that would not go by tariff and asked for 150RMB, then he had to... More 

Helpful?
1 Thank OneVersusAll
Stephen L, General Manager at Novotel Zhengzhou Convention Centre Hotel, responded to this review

Dear Guest, thank you for sharing your experience on your recent stay with us. The Hotel apologise for the unpleasant experience and the service failure. We will look into the below matter seriously and take necessary action to ensure that the below does not re-occur again. We would appreciate if you can provide us with another opportunity to try the... More 

Hong Kong, China
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed December 2, 2015 via mobile

Stayed one night for business trip. Temperature in Zhengzhou was low, less than 10C, but the room is not warm at all even the switched air-con to 32c. The bathroom is big, shower next to the window that people on the street may look through the window. The choices of food for buffet breakfast, good value for room price at... More 

Helpful?
Thank Anderson L
London, United Kingdom
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed September 22, 2015

Didn't like Zhengzhou at all so staying at the novotel was the only saving grace. We were there on work. The hotel staff and services are great. The breakfast was unbelievable. we spent all evenings at the hotel with no regrets.

Helpful?
Thank KingsleyGomes
New York City, New York
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 23, 2015

Friendly staffs to greet and nice service. Good advice for restaurant menu selection. Great buffet with variety food choices but not too many choice for western food. It was great hotel for business trip. The room quality has reduced due to high volume of Domestic travelers who violate the non smoking rule inside guest rooms. The price is very economic... More 

Helpful?
Thank JY1688
Stephen L, Public Relations Manager at Novotel Zhengzhou Convention Centre Hotel, responded to this review

Thanks for choosing Novotel Zhengzhou Convention Center, we are so happy you enjoyed your stay and look forward to welcoming you back again. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Pool
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Laundry Service
  • Conference Facilities

Additional Information about Novotel Zhengzhou Convention Centre Hotel

Address: Block 17A Graham Building CBD Outer Ring RD, Zhengzhou 450000, China
Location: China > Henan > Zhengzhou
Price Range: $71 - $103 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Zhengzhou Convention Centre Hotel 4*
Number of rooms: 223
Reservation Options:
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Hotel Style:
#5 Best Value Hotel in Zhengzhou
#6 Luxury Hotel in Zhengzhou
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