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Sofitel Wanda Harbin

2.1 miles from Harbin center
  • Pool
  • Free Wifi
  • Restaurant
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No.68 Ganshui Road, Xiangfang District, Hei Long Jiang, Harbin 150090, China
Name/address in local language
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457 Reviews from our TripAdvisor Community

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Showing 208: English reviews
Auckland Region, New Zealand
Reviewed yesterday NEW

A home away from home! Classic Sofitel elegance and style. Very well appointed rooms and very very reasonably priced. Excellent restaurant - caters for all tastes. Club Lounge outstanding - excellent range of food for breakfast. Staff attending the area were very helpful and always on hand. Very helpful staff, who arranged a driver for the day to see the...

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Helpful?
Thank Mike P
Main Beach, Australia
Reviewed 4 days ago NEW

We were lucky enough to have a few days in Harbin to see the Ice and Snow Festival and stayed in a Club Sofitel room. The club staff could not be more helpful, warm and very welcoming - a special mention must go to Wendy who always made us feel at home. Nothing was ever too much trouble. The concierge...

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Helpful?
Thank Mike H
Sofitel_GM, Guest Experience Manager at Sofitel Wanda Harbin, responded to this review

Dear Mike H, Greeting from Sofitel Harbin. We very much appreciate your comments regarding your stay at the Sofitel Harbin. It is our pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the...

beijing
Reviewed 5 days ago NEW

Very nice hotel with helpful and attentive staff. We had a problem with our internet and they were were very diligent in fixing the problem. The concierge desk is very helpful and patient with western visitors. Made our stay very enjoyable.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Shari B
Sofitel_GM, Guest Experience Manager at Sofitel Wanda Harbin, responded to this review

Dear Shari B, Greeting from Sofitel Harbin. We very much appreciate your comments regarding your stay at the Sofitel Harbin. It is our pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the...

UK
Reviewed 6 days ago NEW

Booked the Sofitel Wanda for two stays either side of a visit to China Snow Town (Shuangfeng Forest Farm ). The price was reasonable and my status with Accor Hotels was a big decision factor. Getting to the hotel by taxi from the airport (195 RMB fare) was easy and the horror stories I had read about taxis didn't cause...

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Helpful?
Thank mach2point0
Sofitel_GM, Guest Experience Manager at Sofitel Wanda Harbin, responded to this review

Dear mach2point0, Greeting from Sofitel Harbin. We very much appreciate your comments regarding your stay at the Sofitel Harbin. It is our pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Shanghai
Reviewed 1 week ago

When few years ago I started to visit Harbin for business purposes, I thought that this hotel had many areas to be improved. Then, a new General Manager arrived, and Mr. George Van Oosten chenged the approach radically. Starting from the restaurant, step by step everything improved; including the internet connection, which was not so good few years ago. The...

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Helpful?
Thank Fabrizio F
Sofitel_GM, Guest Experience Manager at Sofitel Wanda Harbin, responded to this review

Dear Fabrizio F, Greeting from Sofitel Harbin. We very much appreciate your comments regarding your stay at the Sofitel Harbin. It is our pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the...

Reviewed 2 weeks ago

I've been staying in this hotel for several months due to business reasons. This is our company's contracted hotel so i have to stay here. But my experience here is not good. This is a 5 star hotel, but its internet service is even worse than a 2 star hotel. I change my room every time when i check in....

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Helpful?
Thank Nick W
Sofitel_GM, Guest Experience Manager at Sofitel Wanda Harbin, responded to this review

Dear Nick W, Greeting from Sofitel Harbin. Thank you for taking the time to tell us about your experience at the Sofitel Harbin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very...

London, United Kingdom
Reviewed 3 weeks ago

We had a great trip to Harbin overall and our room at the Sofitel was very nice and there were helpful bell boys however the shower in the room was badly designed and leaked all over the floor (there was a sign up saying "please don't let the shower leak" but it was impossible for this not to happen) and...

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Helpful?
Thank Diebschlag
Sofitel_GM, Guest Experience Manager at Sofitel Wanda Harbin, responded to this review

Dear Diebschlag, Greeting from Sofitel Harbin. Thank you for taking the time to tell us about your experience at the Sofitel Harbin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important...

Clacton-on-Sea, United Kingdom
Reviewed 3 weeks ago

This hotel was chosen by our tour company, and a very good choice it was. Very luxurious. We were met by the manager George, and given a very warm welcome. I think the hotel is probably used mainly by business travellers, and a sightseeing group was a welcome change. The bedrooms were well appointed, although the hot water was hit...

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Helpful?
Thank susandalling
Sofitel_GM, Guests Experience Manager at Sofitel Wanda Harbin, responded to this review

Dear susandalling Greeting from Sofitel Harbin. Thank you for your feedback which are really encourage us. I will share your comments to our team. For the winter, invite your friends and families come to Harbin enjoy nice life. Hopefully welcome you in nearly future. Best Regards, Guests Experience Manager Sofitel Harbin

Hamlyn Terrace, Australia
Reviewed 3 weeks ago

Visited this hotel twice within a two week period. It is not in downtown Harbin but is within a 20 minute bus ride No. 21, cost 1 Yuan, from downtown and Harbin train station. Huge lobby, staff that are reasonable fluent in English. I had access to the club which had internet, a range of foods and beverages throughout the...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Michelle G
Sofitel_GM, Guest Experience Manager at Sofitel Wanda Harbin, responded to this review

Dear Michelle G, Greeting from Sofitel Harbin. Thank you for taking the time to tell us about your experience at the Sofitel Harbin. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent...

Reviewed 4 weeks ago

First after arriving at the hotel, the staff at check in rudely told us there was no complimentary breakfast according to our order but there actually was one. And the next morning we tried the breakfast at the club lounge and most of the food is not fresh, and the staff did not even ask us to sign the bill,...

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Helpful?
Thank Jingya W
Sofitel_GM, Guest Experience Manager at Sofitel Wanda Harbin, responded to this review

Dear Jingya W, Greeting from Sofitel Wanda Harbin. Thank you to tell us your concern, I will pass your opinion to our team and share your comments to them. We will improve and make sure you will receive a different experience next time. Look forward to welcome you again. Best Regards, Guest Experience Manager Sofitel Harbin

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Ideally located in the heart of the city’s business district, Sofitel Wanda Harbin brings the latest trends in hotel design to Harbin and sets a new standard in combining classic French hospitality with Chinese culture. Providing easy access to Taiping airport, the convention centre and Zhongyang Dajie Pedestrian Street, the hotel is your gateway to the region. Featuring 322 rooms of pure indulgence and Club Sofitel executive floors, 3 inspired restaurants, state of the art conference facilities, spa, fitness centre and indoor heated pool, the hotel has everything you need and more. ... more   less 

Additional Information about Sofitel Wanda Harbin

Address: No.68 Ganshui Road, Xiangfang District, Hei Long Jiang, Harbin 150090, China
Location: China > Heilongjiang > Harbin
Price Range: $101 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Wanda Harbin 5*
Number of rooms: 322
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, ACCOR, Ctrip TA, Priceline, Agoda, Travelocity and Jetsetter so you can book your Sofitel Wanda Harbin reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Wanda Harbin Hotel Harbin
Accor Wanda Harbin
Sofitel Harbin
Harbin Sofitel
Hotel Style:
#1 Spa Hotel in Harbin
#2 Best Value Hotel in Harbin
#2 Luxury Hotel in Harbin
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Questions & Answers

Questions? Get answers from Sofitel Wanda Harbin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We certainly didn't regret the club room and club access”
 of 5 bubbles MikeH213, 4 days ago | Read review
“Rooms overlooking the park and Dragon Tower (North side) have the better views.”
 of 5 bubbles mach2point0, 6 days ago | Read review
“Room at the club floor was too warm, but facilities at the non-club floor were cheap.”
 of 5 bubbles jingyaw2016, 4 weeks ago | Read review
“higher floors, non smoking”
 of 5 bubbles lisan279, Jan 4, 2017 | Read review
“Ask for a view of the park, otherwise you'll be looking into the windows of apartment buildings.”
 of 5 bubbles g12guy, Nov 15, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question