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Sofitel Harbin

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Guests1 room, 2 adults, 0 children
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$86
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Traveler (255)
Room & Suite (62)
Dining (30)
Certificate of Excellence

About

#4 of 1,290 hotels in Harbin
Location
Cleanliness
Service
Value
Certificate of Excellence
Ideally located in the heart of the city’s business district, Sofitel Harbin brings the latest trends in hotel design to Harbin and sets a new standard in combining classic French hospitality with Chinese culture. Providing easy access to Taiping airport, the convention and exhibition centre, the hotel is your gateway to the region. Featuring 321 rooms of pure indulgence and Club Sofitel executive floors, 3 inspired restaurants, state of the art conference facilities, spa, fitness centre and indoor heated pool, the hotel has everything you need and more.
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Property amenities
Pool
Restaurant
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Room service
Bar/Lounge
Spa
Airport transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Minibar
Accessible rooms
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Great View
Business
HOTEL CLASS
756Reviews
323Photos
5Q+A
55Room tips
Traveler rating
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Popular mentions
We were expected slightly more when we book this hotel, it's the brand that carries the value we thought. It turned out to be somewhat disappointing. Check-in was slow, 15 mins of wait and there was just 2 check-in counters, everybody else seems busy. It doesn't make sense to
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Response from Sofitel_GM, Guest Relations Manager at Sofitel Harbin
Responded 2 weeks ago
Dear Guest Warm greeting from Sofitel Harbin Thank you for taking the time to tell us about your experience at the Sofitel Harbin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lisa Guest Experience Manager Sofitel Harbin
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hotel is very old and location is not ideal especially if you want to visit the old city or the wanda indoor ski center. the interior looks very tired. breakfast quality needs to be improved considerably. not sure the value for money. my room was also very warm throughout the
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Review collected in partnership with Accorhotels.com
Response from Sofitel_GM, Guest Relations Manager at Sofitel Harbin
Responded 2 weeks ago
Dear Guest Greeting from Sofitel Harbin. Thank you for taking the time to tell us about your experience at the Sofitel Harbin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lisa Guest Experience Manager Sofitel Harbin
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First of all, Thank you for complete my requests (connecting room and late check-in). Anyway I and me family waited for check-in so long time because of missing something in your payment system. I'd booking in advance payment but your staff said nothing. Hopefully that this
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Review collected in partnership with Accorhotels.com
Response from Sofitel_GM, Guest Relations Manager at Sofitel Harbin
Responded 2 weeks ago
Bonjour Guest Greeting from Sofitel Harbin. Thank you for taking the time to tell us about your experience at the Sofitel Harbin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lisa Guest Experience Manager Sofitel Harbin
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Heard so much about Harbin, I was so happy when I had the opportunity to visit Harbin last January. But Harbin seems not only good during winter. So Hopefully I will be back to Harbin in other season. The trip to Harbin was also great as we decided to choose Sofitel Harbin. The
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Response from Sofitel_GM, Guest Relations Manager at Sofitel Harbin
Responded Mar 3, 2019
Bonjour Hidayat We very much appreciate your comments regarding your stay at the Sofitel Harbin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa Guest Experience Manager Sofitel Harbin gem@sofitelharbin.com
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We came for the ice festival but unfortunately we were 6 days late and it stopped earlier because of the weather. We already booked flight and hotel and we stayed one night in the Sofitel. A nice hotel, a little away from the centre but good location, good facilities also. The
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Response from Sofitel_GM, Guest Relations Manager at Sofitel Harbin
Responded Mar 3, 2019
Bonjour Frank Thank you for taking the time to tell us about your experience at the Sofitel Harbin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lisa gem@sofitelharbin.com
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PRICE RANGE
$77 - $110 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel wanda harbin hotel harbinaccor wanda harbinsofitel harbinharbin sofitel
LOCATION
ChinaHeilongjiangHarbin
NUMBER OF ROOMS
321
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