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InterContinental Shijiazhuang

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InterContinental Shijiazhuang
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110 Reviews from our TripAdvisor Community

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Showing 51: English reviews
Adelaide
Level Contributor
3 reviews
2 of 5 stars Reviewed 4 weeks ago via mobile

Rooms ok if you like things that fall apart Air conditioning is a waste of time Breakfast is ok if you like cooked food cold English is not the second language Had dinner at the Hilton would try that next time Not a international standard hotel Aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

Helpful?
Thank Dennis3262
icshijiazhuang, General Manager at InterContinental Shijiazhuang, responded to this review

Dear guest, thanks for your honest feedback to share with us and I am regret your recent stay experience was not meet your expectation and hotel brand commitment, we will study the area your pointed and implement necessary actions on improvement. I am happy to personal assist your next visit to our hotel for better accommodations if you still prefer... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 18, 2016

Got a really nice price tag for a one night stay in Shijiazhuang while travelling from Beijing to Chongqing. Spacious, clean room, felt welcome. The breakfast was amazing. The manager and the helpdesk were really friendly letting us stay a few more hours free of charge until our transfer to the airport arrived. During Chunjie, when everything is packed! Our... More 

Helpful?
Thank RokN
icshijiazhuang, Public Relations Manager at InterContinental Shijiazhuang, responded to this review

Dear Guest, Thank you for taking your time to comment for our hotel. I am very glad to know that you enjoyed your stay with us and your compliments on our hotel. Look forward to welcoming you back to our hotel in the near future. General Manager More 

Beijing, China
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 17, 2016

Stayed at the Intercontinental Shijiazhuang for one night on business. It was not my choice but rather the company hosting me, so I came without any prior expectations except for what you would naturally expect from an Intercontinental. Some of my expectations were met, others were not. Lets start with the positives: Service was very friendly and quite efficient. When... More 

Helpful?
Thank BJlawyer
icshijiazhuang, General Manager at InterContinental Shijiazhuang, responded to this review

Dear Guest, Thank you very much for taking time to leave your valuable comments to our hotel. I really appreciate your engagement for the service you enjoyed and I am very concerned on the area where you expect on improvement to meet your better experience for your future visit us. Again, thank you very much and I would be very... More 

London, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 5, 2016

As an Ambassador Gold, I was welcomed into the hotel, and as I booked an executive room I was upgraded to the suite. Very nice room, quite grandly designed but really not well maintained. There was a dead fly stuck on the window (I guess not cleaned very often), and corrosion below the sink on one of the bathrooms (Executives... More 

Helpful?
Thank Kent L
icshijiazhuang, General Manager at InterContinental Shijiazhuang, responded to this review

Dear Mr. Lui, Thank you very much for having taken your time to comment for our hotel and giving us suggestions on service that we could better meet your expectations. I do apologize for the inconvenience you experienced about inappropriate language issues as well as welcome letter, as we assume that guests are comfortable with the language in what their... More 

Tauranga, New Zealand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 18, 2016 via mobile

This was simply the worst hotel experience I have ever had to the best of my recollection, especially bearing in mind I have stayed in budget lodgings during my travels as well. When you pay international high end rates you would expect the service to meet the $ but in this case don't. On checking in they had me so... More 

Helpful?
1 Thank Craig463
icshijiazhuang, Public Relations Manager at InterContinental Shijiazhuang, responded to this review

Dear guest, thanks for your feedback and we are very concern of your points, after we interviewed with our team members who served you, we understood that the exchange rates and bill layout may not be as you expected but we are sure the bill was correct, I am very pleased to personally handle if you still need to approach... More 

Shanghai, China
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed February 24, 2016

I didn't expect this InterConti to be on the same level as its counterparts in Shanghai before my trip.What I experienced sort of echoes what I had expected. Reception is one of the few that still fits the standard. Since our rooms were not ready on our arrival, the lady at reception kindly offered us a free upgrade to executive... More 

Helpful?
Thank Yang X
icshijiazhuang, General Manager at InterContinental Shijiazhuang, responded to this review

Dear guest, Thanks for your comments which has been noticed and shared with our service team today, your comments regarding the set up of breakfast and our scale at fitness center has been adjusted today although the layout of facilities came from original hotel design. We are happy to know you satisfied with our staff who offer flexible service as... More 

Wroclaw, Poland
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed January 29, 2016 via mobile

The rooms are beautifully appointed, great bathroom with both good sized tub and a shower. Toiletries of high quality. This is a city with really bad air and so the air filter was highly appreciated. Great pillows in room and you can order special ones if you wish. The bed very comfortable making it hard to get up in the... More 

Helpful?
Thank ilona w
icshijiazhuang, Public Relations Manager at InterContinental Shijiazhuang, responded to this review

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at InterContinental Shijiazhuang. We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your... More 

Vienna, Austria
Level Contributor
93 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed October 5, 2015 via mobile

i many times stay in this hotel, i join also the ihg and ambassador program, but i have to say that the service and quality goes down extremly. the prices going up but aervice becomes poor no help when i go out of taxi with my bags, check in is very slow, the ordered food is not comeing as ordered,... More 

Helpful?
Thank markus20er
icshijiazhuang, Public Relations Manager at InterContinental Shijiazhuang, responded to this review

Dear guest, Thank you for taking time to write to us on your stay experience. We sincerely disappointed that we unable to meet your expectation and will take immediate action to rectify those issues with the related department to ensure same thing will not happen again. I wish to have the chance to welcoming you back to Shijiazhuang and to... More 

Beijing, China
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 8, 2015

Stayed one night for business. Staff brisk, efficient and no problems with communications. There's a air purifier in every room though I never checked to see if it was working properly - necessary because the city itself was enveloped in a noxious haze and lacked any appeal whatsoever. Breakfast was fine, check-in and out was trouble free. No complaints.

Helpful?
Thank Peter G
icshijiazhuang, Public Relations Manager at InterContinental Shijiazhuang, responded to this review

Dear guest, thank you for taking time to write to us on your stay experience. Also we will share your comments with our team and we will keep improving our service standard. we are always seeking feedback from our guests to understand what they value and what can be improved, so we are grateful for your comments will be improved... More 

Johannesburg, South Africa
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 28, 2015

The choice of Intercontinental was made by our Chinese partner. Overall the hotel is good and is very close to a shopping mall with a wide range of foods, etc. The room was adequate by Chinese hotel standards but checking in took for ever. However, in what is not a tourist city worth staying at.

Helpful?
Thank RTW999
icshijiazhuang, 公关经理 at InterContinental Shijiazhuang, responded to this review

Dear Guest, Thank you very much for your feedback and we are pleased to learn that you have enjoyed your stay and that we were able to provide you with a memorable experience. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Spa
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Spa
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
InterContinental Shijiazhuang is located in the heart of Wanda Plaza, the newly emerging commercial center in the city. As a five star luxury International hotel, InterContinental Shijiazhuang has a superior geographical location and has became a new landmark of commercial business with it`s fashion design and architectural details. InterContinental Shijiazhuang has 287 luxury rooms elegantly designed, a central conditioning with PM2.5 filter equipment, and high quality purification units in all of the rooms, Overlooking by the window, you will see the stunning view of Century Park and the Golf Course. Chinese Restaurant Comprised of a quaint dining area and 12 private dining rooms. Our experienced culinary team prepares exquisite cuisine, using the finest and freshest ingredients only and serves delicious selections of flavors from all over the country. The Night Market is well equipped with 5 cooking stations with a wide selection of food all over the world, the Night Market presents a tempting array of fresh seafood, a range of delicious international dishes and all kinds of drinks. In InterContinental Shijiazhuang, our lobby lounge will be the ideal place to meet and enjoy an afternoon tea, while catching up with friends or colleagues. For leisure, relax in the heated indoor swimming pool with whirlpool. With a multiple functional Grand Ballroom of 1,300 square meters, 9.8 meters in height, specially equipped with the first and the only LED screen which is over 100 square meters big and state-of-the-art audiovisual equipment. ... more   less 

Additional Information about InterContinental Shijiazhuang

Address: NO. 119 Huai'an East Road, Shijiazhuang 050030, China
Location: China > Hebei > Shijiazhuang
Price Range: $69 - $104 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — InterContinental Shijiazhuang 4.5*
Number of rooms: 287
Reservation Options:
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Also Known As:
InterContinental Shijiazhuang China - Hebei
Hotel Style:
#2 Spa Hotel in Shijiazhuang
#6 Business Hotel in Shijiazhuang
#7 Best Value Hotel in Shijiazhuang
#7 Luxury Hotel in Shijiazhuang
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