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InterContinental Shijiazhuang

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InterContinental Shijiazhuang
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115 Reviews from our TripAdvisor Community

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Showing 54: English reviews
Patong, Thailand
Reviewed 1 week ago via mobile

When I arrived at the hotel I was greeted friendly. Checking in was easy and quick. Although I forgot my IHG card Doris Li went out of her way to find out the member number. Breakfast buffet is terrific. Yes and if the cook at the egg station does not speak English there is always someone around to translate. Therefore...

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Helpful?
Thank Gilles V
InterContinental_SJZ, Public Relations Manager at InterContinental Shijiazhuang, responded to this review

Thank you for taking the time to share your feedback regarding your recent stay with us. We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we...

Rome, Georgia
Reviewed 2 weeks ago

The strength of this hotel is the efficiency of the staff. Yes, it is 5 star rated because of accomodations but from the check-in to the assisting staff, and even the "early" morning checkout staff, they are all a pleasure to be around. If you are in this area, you must stay here. Mall close by. Tea shops that tempt...

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Helpful?
Thank Ed C
Management response:

Dear Guest, Thank you very much for taking your time to leave your valuable comments to our hotel. I am very glad to know that you enjoyed your stay with us and your compliments on our hotel. All our team are dedicated to consistent improvement on guest service, your compliments are the best reward to us. Again, thank you very...

Uk
Reviewed 3 weeks ago

Hotel was fine - room was clean, spacious, bright. Only downside was that it was so hot. Even turning the air heating off did not cool the room and the air pollution was bad so couldn't open the window. Try to get a room that doesn't face directly the office building next door! Staff were generally friendly. The concierge were...

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Helpful?
Thank Aussyrunner
Management response:

Dear Guest, Thank you very much for taking your time to leave your valuable comments to our hotel. I am very glad to know that you generally enjoyed your stay with us and your compliments on our hotel. Meanwhile I am also very concerned on the area that we could improve to present you a better experience. Again, thank you...

Adelaide
Reviewed August 31, 2016 via mobile

Rooms ok if you like things that fall apart Air conditioning is a waste of time Breakfast is ok if you like cooked food cold English is not the second language Had dinner at the Hilton would try that next time Not a international standard hotel Aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

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Helpful?
Thank Dennis3262
icshijiazhuang, General Manager at InterContinental Shijiazhuang, responded to this review

Dear guest, thanks for your honest feedback to share with us and I am regret your recent stay experience was not meet your expectation and hotel brand commitment, we will study the area your pointed and implement necessary actions on improvement. I am happy to personal assist your next visit to our hotel for better accommodations if you still prefer...

Reviewed July 18, 2016

Got a really nice price tag for a one night stay in Shijiazhuang while travelling from Beijing to Chongqing. Spacious, clean room, felt welcome. The breakfast was amazing. The manager and the helpdesk were really friendly letting us stay a few more hours free of charge until our transfer to the airport arrived. During Chunjie, when everything is packed! Our...

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Helpful?
Thank RokN
icshijiazhuang, Public Relations Manager at InterContinental Shijiazhuang, responded to this review

Dear Guest, Thank you for taking your time to comment for our hotel. I am very glad to know that you enjoyed your stay with us and your compliments on our hotel. Look forward to welcoming you back to our hotel in the near future. General Manager

Beijing, China
Reviewed July 17, 2016

Stayed at the Intercontinental Shijiazhuang for one night on business. It was not my choice but rather the company hosting me, so I came without any prior expectations except for what you would naturally expect from an Intercontinental. Some of my expectations were met, others were not. Lets start with the positives: Service was very friendly and quite efficient. When...

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Helpful?
Thank BJlawyer
icshijiazhuang, General Manager at InterContinental Shijiazhuang, responded to this review

Dear Guest, Thank you very much for taking time to leave your valuable comments to our hotel. I really appreciate your engagement for the service you enjoyed and I am very concerned on the area where you expect on improvement to meet your better experience for your future visit us. Again, thank you very much and I would be very...

London, United Kingdom
Reviewed June 5, 2016

As an Ambassador Gold, I was welcomed into the hotel, and as I booked an executive room I was upgraded to the suite. Very nice room, quite grandly designed but really not well maintained. There was a dead fly stuck on the window (I guess not cleaned very often), and corrosion below the sink on one of the bathrooms (Executives...

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Helpful?
Thank Kent L
icshijiazhuang, General Manager at InterContinental Shijiazhuang, responded to this review

Dear Mr. Lui, Thank you very much for having taken your time to comment for our hotel and giving us suggestions on service that we could better meet your expectations. I do apologize for the inconvenience you experienced about inappropriate language issues as well as welcome letter, as we assume that guests are comfortable with the language in what their...

Tauranga, New Zealand
Reviewed April 18, 2016 via mobile

This was simply the worst hotel experience I have ever had to the best of my recollection, especially bearing in mind I have stayed in budget lodgings during my travels as well. When you pay international high end rates you would expect the service to meet the $ but in this case don't. On checking in they had me so...

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Helpful?
1Thank Craig463
icshijiazhuang, Public Relations Manager at InterContinental Shijiazhuang, responded to this review

Dear guest, thanks for your feedback and we are very concern of your points, after we interviewed with our team members who served you, we understood that the exchange rates and bill layout may not be as you expected but we are sure the bill was correct, I am very pleased to personally handle if you still need to approach...

Shanghai, China
Reviewed February 24, 2016

I didn't expect this InterConti to be on the same level as its counterparts in Shanghai before my trip.What I experienced sort of echoes what I had expected. Reception is one of the few that still fits the standard. Since our rooms were not ready on our arrival, the lady at reception kindly offered us a free upgrade to executive...

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Helpful?
Thank Yang X
icshijiazhuang, General Manager at InterContinental Shijiazhuang, responded to this review

Dear guest, Thanks for your comments which has been noticed and shared with our service team today, your comments regarding the set up of breakfast and our scale at fitness center has been adjusted today although the layout of facilities came from original hotel design. We are happy to know you satisfied with our staff who offer flexible service as...

Wroclaw, Poland
Reviewed January 29, 2016 via mobile

The rooms are beautifully appointed, great bathroom with both good sized tub and a shower. Toiletries of high quality. This is a city with really bad air and so the air filter was highly appreciated. Great pillows in room and you can order special ones if you wish. The bed very comfortable making it hard to get up in the...

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Helpful?
Thank ilona w
icshijiazhuang, Public Relations Manager at InterContinental Shijiazhuang, responded to this review

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at InterContinental Shijiazhuang. We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your...

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Amenities

Highlights
  • Spa
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Spa
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Meeting Rooms
Official Description (provided by the hotel)
InterContinental Shijiazhuang is located in the heart of Wanda Plaza, the newly emerging commercial center in the city. As a five star luxury International hotel, InterContinental Shijiazhuang has a superior geographical location and has became a new landmark of commercial business with it`s fashion design and architectural details. InterContinental Shijiazhuang has 287 luxury rooms elegantly designed, a central conditioning with PM2.5 filter equipment, and high quality purification units in all of the rooms, Overlooking by the window, you will see the stunning view of Century Park and the Golf Course. Chinese Restaurant Comprised of a quaint dining area and 12 private dining rooms. Our experienced culinary team prepares exquisite cuisine, using the finest and freshest ingredients only and serves delicious selections of flavors from all over the country. The Night Market is well equipped with 5 cooking stations with a wide selection of food all over the world, the Night Market presents a tempting array of fresh seafood, a range of delicious international dishes and all kinds of drinks. In InterContinental Shijiazhuang, our lobby lounge will be the ideal place to meet and enjoy an afternoon tea, while catching up with friends or colleagues. For leisure, relax in the heated indoor swimming pool with whirlpool. With a multiple functional Grand Ballroom of 1,300 square meters, 9.8 meters in height, specially equipped with the first and the only LED screen which is over 100 square meters big and state-of-the-art audiovisual equipment. ... more   less 

Additional Information about InterContinental Shijiazhuang

Address: No.119 Huai'an East Road, Yuhua District, Shijiazhuang 050030, China
Location: China > Hebei > Shijiazhuang
Price Range: $90 - $114 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — InterContinental Shijiazhuang 4.5*
Number of rooms: 287
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Hotels.com, Travelocity, Priceline, Agoda, Odigeo and Expedia so you can book your InterContinental Shijiazhuang reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
InterContinental Shijiazhuang China - Hebei
Hotel Style:
#2 Spa Hotel in Shijiazhuang
#6 Business Hotel in Shijiazhuang
#7 Luxury Hotel in Shijiazhuang
#7 Best Value Hotel in Shijiazhuang
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Questions & Answers

Here's what travelers have asked, with answers from InterContinental Shijiazhuang staff and other travelers.
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Questions? Get answers from InterContinental Shijiazhuang staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room facing the park”
 of 5 bubbles Aussyrunner, 3 weeks ago | Read review
“Do not get a suite if you want a cool room - much better off at a Club Room.”
 of 5 bubbles KentL769, Jun 5, 2016 | Read review
“Try to get above the main road. Higher floors better.”
 of 5 bubbles RTW999, Apr 28, 2015 | Read review
“Must use taxi to get around. No metro system.”
 of 5 bubbles areacode323, Oct 5, 2014 | Read review
“High floor”
 of 5 bubbles ZZCLSE, May 17, 2014 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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