We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Park Hyatt Sanya Sunny Bay Resort

Visit hotel website
Traveler (609)
Room & Suite (113)
Video (1)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The ultimate in exclusivity on Hainan Island. Nestled on a private white sand beach, Park Hyatt Sanya Sunny Bay Resort is a true sanctuary, combining luxury and exclusivity with the ease of accessibility. Chi flows unhindered between ocean and mountains throughout this modernist masterpiece designed by award-winning architect Jean-Michel Gathy. Fortune Bay, a nearby national soft coral preserve, boasts the best dive conditions in China.
Read more
Property amenities
Pool
Room service
Free parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Public Wifi
Shuttle Bus Service
Wheelchair access
Show more
Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Luxury
Charming
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals
220Reviews
719Photos
3Q+A
12Room tips
Traveler rating
  • 177
  • 28
  • 9
  • 2
  • 4
Time of year
Traveler type
Language
  • More languages
  • Filter
  • English
Popular mentions
We enjoyed the stay in the quiet bay, the hotel has a stunning views. The food and services were average. However, I forgot one of the most valuable stuffs in the hotel, when I claimed, it did not appear anymore.
Read more
Response from Andy C, General Manager at Park Hyatt Sanya Sunny Bay Resort
Responded 2 weeks ago
Dear reviewer, Thank you for your feedback and we do apologize for any inconvenience caused. We will continue putting all efforts to locate your missing item. Thank you for your kind understanding. Hotel Management
Read more
+1
Just a couple of days in the region. The hotel is a bit far from Sanya at a nice golf on a beautiful setting. The architecture is stunning, attention to details is impressive and outer spaces are made to be indulged. Six buildings connected with ample corridors, reflecting
Read more
Response from Andy C, General Manager at Park Hyatt Sanya Sunny Bay Resort
Responded Mar 11, 2019
Dear reviewer, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and you satisfied our facilities made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. We look forward to your next stay with us and continuous support in the near future.
Read more
What a delightful surprise in Sanya, China. Some say that China is still a developing country, but the Park Hyatt resort proves that China has surpassed the competition when it comes to service. Better than any Hyatt that I stayed in the U.S., which I reluctantly admit...
Read more
Review collected in partnership with Hyatt Hotels
Response from Andy C, General Manager at Park Hyatt Sanya Sunny Bay Resort
Responded Dec 20, 2018
Dear reviewer, WOW, "World-class in Hainan China". It is great to hear such positive feedback and we are delighted you enjoyed your stay with us. I will make sure to share your kind words with our entire team. We look forward to welcoming you back very soon.
Read more
Nice rooms. Navigating inside the hotel is a headache. In-room breakfast is a disaster. The training of hotel staff can use serious upgrading. I ordered three items for breakfast and the guy who took the order managed to make four mistakes.
Read more
Review collected in partnership with Hyatt Hotels
Response from Andy C, General Manager at Park Hyatt Sanya Sunny Bay Resort
Responded Dec 20, 2018
Dear reviewer, Thank you for staying with us at Park Hyatt Sanya Sunny Bay Resort and your valid feedback and comments. We appreciate you highlighting the nice rooms of the hotel. We do apologize for the shortcomings at In-room dining and we are constantly putting all efforts to improve the guest service and experience in order to exceed the guest expectations. Once again we appreciate your feedback and hope to welcome you again in the near future.
Read more
My family of 6 adults spent 3 nights here after two weeks touring China. It was the perfect, relaxing end to a busy, exhausting trip in early May of 2018. The hotel managers paid special attention to us, even calling a doctor to examine my mother after she fell ill with a bad
Read more
Response from Andy C, General Manager at Park Hyatt Sanya Sunny Bay Resort
Responded Dec 13, 2018
Dear reviewer, Thank you for sharing your feedback from your recent visit. It is great to know that you enjoyed your stay with us. Thank you for bringing the issue to our attention,We will take immediately step to improve it . We look forward to welcoming you back very soon.
Read more
Previous
Album Categories
All photosTravelerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Center & Event Rooms
Photo provided by managementPark Hyatt Sanya Sunny Bay Resort
Park Twin
23
24
PreviousNext
12345623
Thanks for your inquiry. We do have gluten-free food options like pizza, pasta, bread and pancake available but this needs to be prepared in advance. Please let us know your name and stay period then we will have our chef to prepare for you. We look forward to welcoming you to Park Hyatt Sanya Sunny Bay Resort!
1 vote
Do all the rooms have balconies?
Our room did not have a balcony.
0 votes
Show all answers
Can I check if the spa is open?
"Near the lift, second floor or fifth floor has access to all the building blocks."
"Suggest Building 5, 9th through 11th floor. Ocean view."
"no bad rooms all excellent"
"Ocean view room is wonderful."
"Only 16 rooms with balcony book it fast"
PreviousNext
123
PRICE RANGE
$188 - $630 (Based on Average Rates for a Standard Room)
LOCATION
ChinaHainanSanya
NUMBER OF ROOMS
205
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing