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Park Hyatt Sanya Sunny Bay Resort

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No.5 Sunny Bay Road, Sanya 572000 China
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$364
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Free cancellation until 11/08/21
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$364
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Free cancellation until 11/08/21
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Traveler (1957)
Dining (181)
Room & Suite (26)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#15 of 1,523 hotels in Sanya
Location
Cleanliness
Service
Value
Travelers' Choice
The ultimate in exclusivity on Hainan Island. Nestled on a private white sand beach, Park Hyatt Sanya Sunny Bay Resort is a true sanctuary, combining luxury and exclusivity with the ease of accessibility. Chi flows unhindered between ocean and mountains throughout this modernist masterpiece designed by award-winning architect Jean-Michel Gathy. Fortune Bay, a nearby national soft coral preserve, boasts the best dive conditions in China.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Kids stay free
Babysitting
Parking
Wifi
Hot tub
Infinity pool
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Concierge
Butler service
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Charming
Languages Spoken
Chinese
1185Reviews3Q+A14Room tips
Traveler rating
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Popular mentions
kalyssacasallo wrote a review May 2021
1 contribution
I have been to Sanya many times in the past few years, especially this past two years. I have always been interested in staying at the Park Hyatt but I never thought the price was worth it. Finally this time around I decided to bite the bullet and just book a room for the weekend. I have to say -- every penny was worth it. It is very peaceful, calm, and serene. The private beach is perfect, the water and sand is very clear, and most importantly - it's not crowded! The view from my room was spectacular. The breakfast was made for kings. I cannot wait to go back there again.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2021
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Response from Hotel Management, Agency / Consultant at Park Hyatt Sanya Sunny Bay Resort
Responded 3 weeks ago
Dear kalyssacasallo, Thank you for staying at Park Hyatt Sanya Sunny Bay Resort. We are humbled and grateful for your support, and couldn't be more honoured to host you at our hotel. We look forward to welcoming you and back for more wonderful Park Moments, be it at Park Hyatt or our other destinations. Have a safe journey and hope to see you again soon! Sincerely, Vivian Wang Assistant Digital Manager
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Rose V wrote a review Apr 2021
Phuket, Thailand1 contribution
The hotel restaurant is next to the swimming pool. After swimming, we want to go to the Chinese restaurant to eat. Because the room is far away from the restaurant, I don’t want to go back to the room to change clothes. After entering the restaurant, we asked the staff about the restaurant’s business hours and answered at 5:30. After that, we waited by the side for half an hour. When it was time, a male staff member came over and said that it’s not convenient for me to eat indoors, and I can eat outside, so we went outside to sit down and order a meal. A female staff member came soon and said, you can’t eat here like this, . I said that the male staff member said yes, and you said no. I waited for half an hour, why didn't I inform in advance? She said that other workers are "temporary workers" and only she is a veteran employee. I deeply regret the behavior of this female staff member and lead to my subsequent loss of good mood in this hotel. This should not be what should happen in PH, and I am disappointed. 酒店餐厅旁边是泳池,我们游泳结束之后想去中餐厅吃饭,因为房间距离餐厅较远,我不想回房间换衣服了,我们进入餐厅之后询问了工作人员餐厅的营业时间,答曰5点半,之后我们就在旁边等了半个小时,到时间了 过来个男性工作人员,说我穿这样不方便在室内用餐,可以去外面吃,就这样我们就去外面坐了下来点了餐,过了不久来一位女性工作人员说,你这样不可以在这用餐, 。我说那位男性工作人员的说可以,你又说不可以,我等了半个小时,为什么不提前告知?她说,其他工作人都是“临时工”只有她是老员工。本人对此位女性工作人员的行为深表遗憾并导致本人后续在本酒店的好心情全无,这不应该是在PH应该发生的事情,很失望。
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Date of stay: April 2021Trip type: Traveled with friends
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Response from Hotel Management, Agency / Consultant at Park Hyatt Sanya Sunny Bay Resort
Responded Apr 25, 2021
Dear 300rosev, Thank you for choosing Park Hyatt and for taking the time to provide feedback about your experience at Park Hyatt Sanya Sunny Bay Resort. 感谢您选择入住三亚太阳湾柏悦酒店并与我们分享您切身的在店体验。 We would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. We look forward to the opportunity to welcome you back again sometime. 非常遗憾了解到了您此次用餐期间的小插曲,同时也希望此次小插曲没有能影响到您原本惬意的度假心情。您的反馈帮助我们不断进步,相信在您之后抵店时,定能感受到我们的诚意和周全,期待与您在不久的将来再次相遇三亚太阳湾柏悦酒店,艺寻更多美好! Sincerely, Vivian Wang Assistant Digital Manager
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Algotrader wrote a review Apr 2021
Shanghai, China5 contributions3 helpful votes
The hotel and villa were great. The normal breakfast area was packed. The villa breakfast area had no food. The beach was disgusting. Plastic waste and cigarette butts everywhere. There was an Audi event and the stage hand took all the beach chairs from hotel paying clients.
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Review collected in partnership with Hyatt Hotels
Date of stay: April 2021
Value
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Location
Cleanliness
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Sleep Quality
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Response from Hotel Management, Agency / Consultant at Park Hyatt Sanya Sunny Bay Resort
Responded Apr 16, 2021
Dear Algotrader, Thank you for staying at Park Hyatt Sanya Sunny Bay Resort. Please allow me to extend our sincere apology for your unexpected experience with us. Your comment is important to us, we are currently reviewing mentioned points internally for better experience. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Vivian Wang Assistant Digital Manager
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HabibuSan wrote a review Apr 2021
Shenzhen, China26 contributions2 helpful votes
+1
Dream stay at Park Hyatt Very elegant and mysterious architecture with some many small details everywhere! Longest swimming pool i saw in my life Amazing sea view from the room One of the best breakfast i had so far If one remark. Maybe the negroni could have been better at the bar. Strongly recommend if you are in China and need to feel you are in some paradise island.
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Date of stay: April 2021Trip type: Traveled as a couple
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Response from Hotel Management, Agency / Consultant at Park Hyatt Sanya Sunny Bay Resort
Responded Apr 6, 2021
Dear HabibuSan, Thank you for choosing Park Hyatt Sanya Sunny Bay Resort, and leave us such kind words. We have noted your suggestion about beverage, also, We are truly glad that our services and facilities are beyond your satisfactory. Thanks again and hoping to see you again in a near future. With Best Regards, Vivian Wang Assistant Digital Manager
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Yucai L wrote a review Mar 2021
5 contributions
+1
Me and my wife had spend a very good time here with the premium ocean view suite. Firstly, the view from the room is excellent. The 130m swimming pool out there is just amazing. The other reason for my recommendation is that friendly and helpful stuff here enhance the whole experience. Special thanks to Tiffany Lin, who works in the front reception desk. Although we have some question about the billing, she patiently checked all the details and considerably explained to us. Very good trained and professional. Will be back later with my families.
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Date of stay: March 2021Trip type: Traveled as a couple
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Response from Hotel Management, Agency / Consultant at Park Hyatt Sanya Sunny Bay Resort
Responded Apr 6, 2021
Dear yucail2021, Thank you so much for your review of Park Hyatt Sanya Sunny Bay Resort. We are pleased to hear you enjoyed your family stay with us. It's something our associate takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Vivian Wang Assistant Digital Manager
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PRICE RANGE
$198 - $371 (Based on Average Rates for a Standard Room)
LOCATION
ChinaHainanSanya
NUMBER OF ROOMS
205
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Frequently Asked Questions about Park Hyatt Sanya Sunny Bay Resort
Which popular attractions are close to Park Hyatt Sanya Sunny Bay Resort?
Nearby attractions include Yalong Bay (3.5 miles), Yalong Bay Tropical Paradise Forest Park (4.2 miles), and Sanya Tropical Paradise (4.2 miles).
What are some of the property amenities at Park Hyatt Sanya Sunny Bay Resort?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Park Hyatt Sanya Sunny Bay Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Park Hyatt Sanya Sunny Bay Resort?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Park Hyatt Sanya Sunny Bay Resort?
Yes, free parking is available to guests.
What are some restaurants close to Park Hyatt Sanya Sunny Bay Resort?
Conveniently located restaurants include Ming Xuan, The Drawing Room, and Driftwood.
Are there opportunities to exercise at Park Hyatt Sanya Sunny Bay Resort?
Yes, guests have access to an indoor pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Park Hyatt Sanya Sunny Bay Resort have an airport shuttle?
Yes, Park Hyatt Sanya Sunny Bay Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Park Hyatt Sanya Sunny Bay Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Park Hyatt Sanya Sunny Bay Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does Park Hyatt Sanya Sunny Bay Resort have any great views?
Yes, guests often enjoy the ocean view available here.