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Mandarin Oriental, Sanya

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Traveler (1290)
360
Panoramas (6)
Room & Suite (235)
Certificate of Excellence

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Certificate of Excellence
Enjoying the privacy of a secluded 1.2 Km nationally protected coral bay and nestled amongst lush tropical flora, Mandarin Oriental, Sanya is an exclusive retreat where nature is celebrated and tranquillity is assured. The luxury resort features a series of private low rise and villa accommodation with ocean and tropical garden views, innovative restaurants and bars, recreational facilities for both adults and children, a blissful Spa Village and distinctive indoor and outdoor conference and banqueting facilities. Located just 20 minutes from Sanya International Airport, the luxury resort provides convenient access to all of the area's major tourist attractions.
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Property amenities
Pool
Room service
Restaurant
Fitness Center with Gym / Workout Room
Spa
Adult pool
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Paid Internet
Paid Wifi
Public Wifi
Tennis Court
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Bay View
Classic
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Bed & Breakfast
1,294Reviews
1,584Photos
12Q+A
80Room tips
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Popular mentions
The MO Sanya is by far the best place to stay in Sanya. It has the best of both worlds in many respects. It's located close to the city center where the shopping, restaurants, and nightlife is plentiful but the resort itself situated in a secluded area with a private beach and
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Review collected in partnership with this hotel
Response from MOSanya, General Manager at Mandarin Oriental, Sanya
Responded 4 days ago
Dear Wander581678, Thank you for taking time to share your experience on your recent stay with us. All of us at Mandarin Oriental, Sanya take pride in providing our guests with the highest standards in hospitality. We’re delighted to learn that your stay was most enjoyable one. Thank you for your commendation of our colleague and facilities in particular Clara, we will share your compliments with her and we are confident this will further inspire her and the team to even higher levels of performance. Once again, thank you for your commendation and we look forward to the pleasure of welcoming you back to enjoy the tranquility of beautiful Coral Bay in near future. If I can be of any assistance, please do not hesitate to contact me directly. Kind regards General Manager Eric Kee
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+1
Hotel's Favorite
Tucked away from the bright lights, noise and maddening crowds of Sanya City is the Mandarin. What has been our sanctuary of peace for this last week. Extensive charms include every single centimetre of this sprawl is proudly manicured - not easy for its age and expanse.
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Response from MOSanya, General Manager at Mandarin Oriental, Sanya
Responded 4 weeks ago
Dear BarryG4697RJ, Thank you for staying at Mandarin Oriental, Sanya and for taking the time to share your experience on your recent stay with us. It gives me great pleasure to read that you were pleased with our services and facilities and your stay was a most enjoyable one. All of us at Mandarin Oriental, Sanya take pride in providing our guests with the highest standards in hospitality. Your constructive comments are appreciated, we will improve our F&B menus accordingly to satisfy more guests’ preference. Thank you for your commendation of our colleague and facilities and we will share your compliments with team and we are confident they will further inspire the team to even higher levels of performance. Once again, thank you for your constructive comment and we look forward to the pleasure of welcoming you back to Mandarin Oriental, Sanya on your next visit to Sanya. If I can be of any assistance, please do not hesitate to contact me directly. General Manager Eric Kee
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Was a little nervous as some of the reviews of the property mention that it is showing its age - we did not experience anything of the sort. I have lived and worked in the hospitality industry in several tropical destinations and this property is in EXCELLENT shape for a
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Response from MOSanya, General Manager at Mandarin Oriental, Sanya
Responded 3 weeks ago
Dear Reviewed by Evan J Thank you for staying at Mandarin Oriental, Sanya and for taking the time to hare your experience on your recent stay with us. All of us at Mandarin Oriental, Sanya take pride in providing our guests with the highest standards in hospitality. Thank you for your commendation of our service and facilities and we will share your compliments with team and we are confident they will further inspire the team to even higher levels of performance. Our Spa is a place of natural serenity set amidst green landscaped gardens and each treatment begins with a therapist consultation and soothing foot ritual, and ends with a moment of relaxation during which you can enjoy your new peace of mind. Once again, thank you for your comment and we look forward to the pleasure of welcoming you back to Mandarin Oriental, Sanya in nearest future. Kind regards, General Manager Eric Kee
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We stayed at the MO over Chinese New Year --the busiest season of the year. For this reason, I was determined to find a low occupancy, full-service resort so that it wouldn't ever feel overcrowded and we also wouldn't have a need to leave the grounds. The Mandarin delivered
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Response from MOSanya, General Manager at Mandarin Oriental, Sanya
Responded Feb 11, 2019
Dear jess_march Thank you for choosing to stay with us and taking time to share your experiences in great length. We are delighted to know that you and your family had a wonderful experience and you both like the room, restaurants, and services of our resort. Your valuable feedback is paramount in our continuous efforts in providing you and all of our guests with the highest level of service. We have shared your compliments with all of our colleagues and this will certainly further inspire them to perform even better. Thank you again for taking the time to share your journey with us. We’re sincerely look forward to welcoming you back to Mandarin Oriental, Sanya in the nearest future. General Manager Eric Kee
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One week business trip. Great food, great service, excellent view. Staff are very helpful. Unfortunately the pools were closed a couple of times due to the weather, but can't help that. Safety first. The breakfast buffet is very good. Tried all the restaurants and was not
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Response from MOSanya, General Manager at Mandarin Oriental, Sanya
Responded Feb 11, 2019
Dear John G Thank you for staying at our hotel and sharing your experience with us. It’s a great pleasure to know that you had a fantastic experience and you both like the view and services. Your praise regarding the warmth and helpfulness of our colleagues was particularly gratifying and will certainly encourage our colleagues continuously to perform even better. We at Mandarin Oriental, Sanya with the crystal-clear water at the Coral bay is looking forward to welcoming you back hopefully in not too distant future. General Manager Eric Kee
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Professional photo exclusively commissioned by TripAdvisorMandarin Oriental, Sanya
The Two Bedroom Villa at the Mandarin Oriental, Sanya
Professional photo exclusively commissioned by TripAdvisorMandarin Oriental, Sanya
The Two Bedroom Villa at the Mandarin Oriental, Sanya
Professional photo exclusively commissioned by TripAdvisorMandarin Oriental, Sanya
The Twin Room with Ocean View at the Mandarin Oriental, Sanya
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Although I have been there, it was a business conference without massages. We were also using local currency. This being said, the whole place seemed dealt with customers in a five-star manner.
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What exactly is included in the coral club offering?
Dear Standynz, Please kindly refer to more details about Coral Bay Club as below: Benefits:  Round-trip transfer from Sanya International Airport to the resort  Exclusive access to the Cliff Lounge (including breakfast, afternoon tea, cocktails and gourmet snacks)  Lunch or dinner every day in any of the resort’s restaurants including our award-winning beachfront restaurant Fresh, renowned Cantonese restaurant Yi Yang and our weekly MO BBQ  Complimentary Wi-Fi or broadband internet access  Upgrade from a standard treatment suite to a VIP villa in our award-winning spa  Daily selection of fresh tropical fruits in your room  A complimentary bottle of wine on arrival  Complimentary laundry (up to six pieces per day) Terms & Conditions Coral Bay Club privileges cost CNY 999 per person per night and must be booked for the entire stay. Offer is not available for group bookings. Lunch or dinner is based on a set menu or selected a la carte courses depending on the restaurant. All offers must be used within the period of stay and the offer is subject to availability. We look forward to welcoming you to Mandarin Oriental, Sanya, whenever your travel plans allow. Should you need any further assistance, please feel free to contact us.
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Dear Voyage It's our great honor that you like the Mandarin Oriental Sanya.We look forward to staying with you and your family.The children's activity center is available free of charge in the hotel.There is also a paid children's activity camp for enrollment. Please feel free to contact me if there is anything I can help. With best regards, Johnson Peng
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Посмотрите на сайте отеля, там есть все программы и цены
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Dear Екатерина Николаева, Ocean View suites can basically see the sea on the front or side. Compared with the suite room, the Ocean View Room vision will be better. With best regards, Johnson Peng
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"Make sure you join the 'Fans of MO' club and choose the free upgrade to get an Oceanview room - it was spectacular."
"Ground level rooms near Activo pool = convenient to activities/restaurants. Rooms near Tranquilo Pool = more walking but quieter."
"More expensive rooms have ocean view. Cheapest rooms are dark and along the trafficky pathway (buggies and hotel guests)."
"You can order battery bus to carry you in and out !"
"A bit higher up gives the best views over the resort and the sea"
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PRICE RANGE
$143 - $272 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mandarin oriental, sanya hotel sanyamandarin oriental hotel sanya
LOCATION
ChinaHainanSanyaHedong
NUMBER OF ROOMS
281
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