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Mandarin Oriental, Sanya

#2 of 1,245 Hotels in Sanya
Certificate of Excellence
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Mandarin Oriental, Sanya
Mandarin Oriental, Sanya
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797 Reviews from our TripAdvisor Community

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Showing 301: English reviews
London, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

Care from the staff is incredible. Personal and professional. The pool was beautiful. Food excellent. Rooms clean with great views. The resort is very special. Real oasis and secret hideaway in elegance and excellence.

Review collected in partnership with this hotel

Helpful?
Thank Travelingtiger2016
Dusseldorf, Germany
Level Contributor
106 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The Mandarin Oriental is located at a beautifull beach at Sanya. It is app 30 minutes away from the Airport. The hotel is offering villas and rooms. The size of the area gives you great privacy. Prices are pretty much at Hongkong level which is only a 1.5 hrs flight away. The SPA is really good and the gym is... More 

Helpful?
Thank DWGermany
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We were on holiday in China with the children and decided we would like to end the trip in an idyllic location. After much research we came across Sanya and the Mandarin Oriental seemed like the best choice in terms of luxury and privacy. We were not disappointed at all. It's an amazing resort & the staff are just so... More 

Helpful?
Thank Asma A
MOSanya, Director of Communications at Mandarin Oriental, Sanya, responded to this review

Dear Asma A, Thank you for taking the time to post such a detailed and complimentary review, I have shared your comments with the entire team, which will no doubt encourage them to continue to make every effort to ensure all our guests take away fond memories of their stay. I hope you had a smooth journey home to Lisbon... More 

Shanghai, China
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed July 20, 2016

Greeted by the hotel driver at the Fenghuang airport, I was setting out on the exotic 40-minute journey towards Mandarin Oriental Sanya, which is far from the hustle and bustle of the city. The journey itself is undoubtedly a fabulous experience. The serpentine uphill roads to the sequestered hotel teemed with colorful tropic plants is the perfect route in Sanya... More 

Helpful?
Thank SHCHJe
MOSanya, Director of Communications at Mandarin Oriental, Sanya, responded to this review

Dear SHCHJe, Thank you for taking the time to post such a thoughtful and comprehensive review following your recent sojourn at Mandarin Oriental, Sanya. You truly capture the essence of the resort and the style of service and experience we endeavor to provide to all our guests; your praise will provide inspiration to our colleagues to continue to strive to... More 

London, United Kingdom
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
1 of 5 stars Reviewed July 17, 2016 via mobile

Arrived at the hotel & paid to upgrade to a suite from a sea-view room. The suite had only a view of the trees, so decided after the staff said the view was better at the sea-view room did we decide not to upgrade. We then took the meal package only to find out we could only eat off a... More 

Helpful?
2 Thank Helenlondon_W5
MOSanya, Director of Communications at Mandarin Oriental, Sanya, responded to this review

Dear Helenondon_W5, Thank you for taking the time to share your comments and valuable feedback following your recent stay at Mandarin Oriental, Sanya. We were regretted to learn it was disappointing that we failed to deliver our usual high standards of service, care and attention to details on a number of occasions during your stay and that we failed to... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 6, 2016

MO will be my only choice if I had to stay in Sanya. Very efficient transport and check in service. Great welcoming team, good food at the Chinese restaurant ( 0 sand in their clam dish) and room service. Must try the hainan chicken rice at the pavilion. Pools are awesome, loved the slide. They provide water at any pool/... More 

Review collected in partnership with this hotel

Helpful?
Thank Hktripguru
MOSanya, Director of Communications at Mandarin Oriental, Sanya, responded to this review

Dear Hktripguru, I was delighted to learn you enjoyed your recent stay at Mandarin Oriental, Sanya and thank you for taking the time to post such a complimentary and thoughtful review on TripAdvisor. Needless to say, I have shared your comments with the entire team who are thrilled you took away such fond memories and left us relaxed and refreshed.... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 4, 2016

We stayed in Mandarin Oriental Sanya in June 2016, during the supposed raining season which allowed us to have a good price. We may have been lucky because we had a superb weather during all our stay. The hotel went beyond all our expectations so we extended our initial 4 days stay by 3 additional nights! The location, the amenities,... More 

Helpful?
1 Thank Adeline G
MOSanya, Director of Communications at Mandarin Oriental, Sanya, responded to this review

Dear 667adelineg, Thank you for taking the time to post such a complimentary and charming review on TripAdvisor, I have shared your kind comments with the entire team who are absolutely thrilled you took away such fond memories of your recent stay at Mandarin Oriental, Sanya. I hope we may look forward to welcoming you back to Sanya and Mandarin... More 

Hong Kong, China
Level Contributor
73 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed July 4, 2016

The road right before the hotel is a bit messy and very 'local'. BUT once we arrived MO, you just can't really tell you are in China (except the language LOL). Greeted by friendly staff with a welcome flower necklace which is freshly made everyday. We were served with cold tea in the lobby and you don't really need to... More 

Helpful?
1 Thank Gloson
MOSanya, Director of Communications at Mandarin Oriental, Sanya, responded to this review

Dear Gloson, Thank you for your charming review. I was delighted that our team helped to make your wedding anniversary special and that you have such fond memories. I do hope we can look forward to welcoming you back to Mandarin Oriental, Sanya to celebrate your next wedding anniversary and please contact me directly to make the reservation, so that... More 

Macau, China
Level Contributor
148 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
5 of 5 stars Reviewed July 1, 2016

The hotel is located within Sanya itself, rather than in a more scenic area such as Halong Bay. Stayed in an Ocean View King bedroom, which had all of the usual amenities associated with a 5 star property. While it was possible to walk to the room from the reception area, the grounds in which most rooms are located are... More 

Helpful?
1 Thank greenstOat24
MOSanya, Director of Communications at Mandarin Oriental, Sanya, responded to this review

Dear greenstOat24, Thank you for taking time to share your thoughtful and kind comments on TripAdvisor, following your recently stay at Mandarin Oriental, Sanya. Needless to say, I was delighted to read that you took away fond memories of your brief, but relaxing sojourn with us and have shared your comments with the entire team. In the meantime, I hope... More 

Newcastle, Australia
Level Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed June 29, 2016

Booked an ocean view 2 bedroomed villa here for a last minute escape.. Villa large and furnishings very comfortable. Was quite surprised however that the grass around our pool had not been mowed and weeds coming out of everywhere. Staff were most helpful and we thoroughly enjoyed the room service food. Breakfast was a bit of a disappointment particularly in... More 

Helpful?
Thank travelling10151
MOSanya, Director of Communications at Mandarin Oriental, Sanya, responded to this review

Dear travelling10151, Thank you for taking the time to post such a thoughtful and kind comments following your recent sojourn at Mandarin Oriental, Sanya. Needless to say that entire team is delighted you appreciated the unique natural environment of the resort and took away fond memories. I am also grateful to you for sharing your observations and recommendations, which will... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Enjoying the privacy of a secluded 1.2 Km nationally protected coral bay and nestled amongst lush tropical flora, Mandarin Oriental, Sanya is an exclusive retreat where nature is celebrated and tranquillity is assured. The luxury resort features a series of private low rise and villa accommodation with ocean and tropical garden views, innovative restaurants and bars, recreational facilities for both adults and children, a blissful Spa Village and distinctive indoor and outdoor conference and banqueting facilities. Located just 20 minutes from Sanya International Airport, the luxury resort provides convenient access to all of the area's major tourist attractions. ... more   less 

Additional Information about Mandarin Oriental, Sanya

Address: No.12 Yuhai Road, Dadonghai Scenic Area, Sanya 572000, China
Location: China > Hainan > Sanya > Hedong
Price Range: $187 - $392 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Sanya 5*
Number of rooms: 296
Reservation Options:
TripAdvisor is proud to partner with Mandarin Oriental, Travelocity, Odigeo, Ctrip TA, Hotwire, Agoda, Hotels.com and Expedia so you can book your Mandarin Oriental, Sanya reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mandarin Oriental, Sanya Hotel Sanya
Mandarin Oriental Hotel Sanya
Mandarin Oriental, Sanya Hainan
Hotel Style:
#1 Business Hotel in Sanya
#1 Family Hotel in Sanya
#1 Romantic Hotel in Sanya
#2 Luxury Hotel in Sanya
#2 On the Beach Hotel in Sanya
#2 Spa Hotel in Sanya
#47 Best Value Hotel in Sanya
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