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Mandarin Oriental, Sanya

#2 of 1,243 Hotels in Sanya
Certificate of Excellence
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Name/address in local language
No.12 Yuhai Road, Dadonghai Scenic Area, Sanya 572000, China
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Mandarin Oriental, Sanya
Mandarin Oriental, Sanya
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784 Reviews from our TripAdvisor Community

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Showing 297: English reviews
London, United Kingdom
Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

Arrived at the hotel & paid to upgrade to a suite from a sea-view room. The suite had only a view of the trees, so decided after the staff said the view was better at the sea-view room did we decide not to upgrade. We then took the meal package only to find out we could only eat off a... More 

Helpful?
1 Thank Helenlondon_W5
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

MO will be my only choice if I had to stay in Sanya. Very efficient transport and check in service. Great welcoming team, good food at the Chinese restaurant ( 0 sand in their clam dish) and room service. Must try the hainan chicken rice at the pavilion. Pools are awesome, loved the slide. They provide water at any pool/... More 

Review collected in partnership with this hotel

Helpful?
Thank Hktripguru
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in Mandarin Oriental Sanya in June 2016, during the supposed raining season which allowed us to have a good price. We may have been lucky because we had a superb weather during all our stay. The hotel went beyond all our expectations so we extended our initial 4 days stay by 3 additional nights! The location, the amenities,... More 

Helpful?
1 Thank Adeline G
Hong Kong, China
Level Contributor
73 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The road right before the hotel is a bit messy and very 'local'. BUT once we arrived MO, you just can't really tell you are in China (except the language LOL). Greeted by friendly staff with a welcome flower necklace which is freshly made everyday. We were served with cold tea in the lobby and you don't really need to... More 

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1 Thank Gloson
Macau, China
Level Contributor
146 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is located within Sanya itself, rather than in a more scenic area such as Halong Bay. Stayed in an Ocean View King bedroom, which had all of the usual amenities associated with a 5 star property. While it was possible to walk to the room from the reception area, the grounds in which most rooms are located are... More 

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1 Thank greenstOat24
Newcastle, Australia
Level Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Booked an ocean view 2 bedroomed villa here for a last minute escape.. Villa large and furnishings very comfortable. Was quite surprised however that the grass around our pool had not been mowed and weeds coming out of everywhere. Staff were most helpful and we thoroughly enjoyed the room service food. Breakfast was a bit of a disappointment particularly in... More 

Helpful?
Thank travelling10151
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

Arrival: lazy bellboy not even opening car doors, nonetheless telling us where the lobby is located. Drinks: below average. Bar girl telling us there are no shots available, having a shot glass display at the bar!! Cocktail taste - way below average; when paying the bill their card machine didn't print the bill, but my bank sent message of the... More 

Helpful?
Thank Jochen S
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed 4 nights at the resort, beautiful grounds, really friendly and helpful staff. However, given the high humidity in Sanya, the furnitures (particularly those made of wood) really need to be replaced. The room rates are a bit expensive compared to other resorts. Must try Chinese restaurant, really great food with fresh local ingredients.

Helpful?
Thank Bigmo1551
hong kong
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I came with two girlfriends expecting the worst. I was pleasantly blown away by the extensive grounds and facilities, the willingness of the staff to help no matter the request (staff's English was surprisingly good but knowing chinese helps), and well priced food (100-200 RMB for a main). The perfect time to come is March to July, which is after... More 

Helpful?
Thank countingstars
London, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 14, 2016

We had a wonderful time at the Mandarin Oriental in Sanya. The hotel facilities are great, people are friendly and the rooms are very comfortable and clean. Everything is up to the MO standard. The only disadvantage was the missing beach. There is a beach but you are not allowed to go in because of rocks and jelly fish. There... More 

Review collected in partnership with this hotel

Helpful?
Thank Natalie S
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Enjoying the privacy of a secluded 1.2 Km nationally protected coral bay and nestled amongst lush tropical flora, Mandarin Oriental, Sanya is an exclusive retreat where nature is celebrated and tranquillity is assured. The luxury resort features a series of private low rise and villa accommodation with ocean and tropical garden views, innovative restaurants and bars, recreational facilities for both adults and children, a blissful Spa Village and distinctive indoor and outdoor conference and banqueting facilities. Located just 20 minutes from Sanya International Airport, the luxury resort provides convenient access to all of the area's major tourist attractions. ... more   less 

Additional Information about Mandarin Oriental, Sanya

Address: No.12 Yuhai Road, Dadonghai Scenic Area, Sanya 572000, China
Location: China > Hainan > Sanya > Hedong
Price Range: $190 - $338 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Sanya 5*
Number of rooms: 296
Reservation Options:
TripAdvisor is proud to partner with Mandarin Oriental, Booking.com, Odigeo, Ctrip TA, Hotwire, Agoda, Travelocity, Hotels.com and Expedia so you can book your Mandarin Oriental, Sanya reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mandarin Oriental, Sanya Hotel Sanya
Mandarin Oriental Hotel Sanya
Mandarin Oriental, Sanya Hainan
Hotel Style:
#1 Business Hotel in Sanya
#1 Romantic Hotel in Sanya
#1 Family Hotel in Sanya
#2 On the Beach Hotel in Sanya
#2 Luxury Hotel in Sanya
#2 Spa Hotel in Sanya
#46 Best Value Hotel in Sanya
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