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No.88 Haitang North Road, Sanya 572000 China
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (2691)
Dining (462)
Room & Suite (310)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 07/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Shangri-La Sanya
Updated 07/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 1,523 hotels in Sanya
Location
Cleanliness
Service
Value
Travelers' Choice
Shangri-La’s Sanya Resort & Spa, Hainan is located along the striking Haitang Bay of Sanya on the southern part of Hainan Island, which is adjacent to the Aquaventure Waterpark and within walking distance of the Sanya International Duty Free City. Guests can easily explore the various scenic spots of Sanya from the Resort. | ①The resort is about 16 kilometers from Yalong Bay Railway Station and about 35 kilometers from Sanya Phoenix International Airport. | ② There are 488 guestrooms, suites, as well as 8 Pool Villas. | ③ Fun and various activities are spread out across the resort, Adventure Zone, Cool Zone, Fun Venture, Mini Zoo, and Loo Hoo Club, and more. | ④ There are 3 outdoor pools, including 2 heated pools. Have a cool afternoon with your family in the enjoyable Water Park. | ⑤ Enjoy 4 restaurants with different styles, Chinese Restaurant - Huaiyang cuisine, Kon Tiki Grill Restaurant - premium Beef selections and seafood delicacies, S.E.A. Restaurant - Southeast Asian cuisine and seafood, Chuyi Wutai Restaurant - delicious food from all over the world, including a children’s buffet section. | ⑥ Enjoy 3 bars with different types of sceneries Lobby Lounge – leisure time with your loved one, friends and family, Dragonfly Bar – enjoy the coastal breezes under the stars, Pool Bar - experience cool relaxation. | ⑦ Let you wind down at our professional Chi, The Spa. | ⑧ There is a beautiful landscape inclusive of a big lawn of about 9,000 square meters and a small lawn of about 2,000 square meters, particularly suitable for outdoor team building activities, events or dinner parties. | ⑨ The magnificent 280 square meters Viewing Deck and the gorgeous beaches provide you with an extraordinary wedding venues. | ⑩ For a multitude of functions, there is a Grand Ballroom of 1,500 square meters and 10 different Function Rooms, suitable for all kinds of meetings and banquets.
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Room & Suite (310)310
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Game room
Kids stay free
Wifi
Hot tub
Adult pool
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Rooftop bar
Water park
Babysitting
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Modern
Languages Spoken
Chinese
Hotel links
Special Offer:Book Direct and Save
3663Reviews7Q+A15Room tips
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Popular mentions
Laszlo wrote a review Jun 17
Dalian, China3 contributions
That was our second visit in Shangri-la Sanya because i had a very good experience with the staff and and the services first time. I was satisfied with the cleanness of the room and with the service in the room, for example the service staff has asked us several times if we need water, cleaning, etc. - great The resort itself and the facilities are all excellent, the pools are open until late night, you have a bath after lunch too. We chose Horizon Club upgrade, what is worth the money, and we could enjoy our breakfast and lunch in a nice saloon with the wonderful lookout over the beautiful garden. The variety of the food was absolutely enough and they were all delicious. You can find not only western type of food but traditional Chinese food is also offered or for your request the cook prepares it for you as you like in a couple of minute. But one of the greatest value of Shangri-la is the stuff. They are and were very friendly and helpful and the treatment by the stuff made us very comfortable and familiar. What really felt good: our plane has delayed, therefore we arrived to Sanya about 11PM. Someone from the staff followed our journey to Sanya, and asked me if they should prepare something in the room to eat or drink upon arrival at the hotel. This is what i really appreciate! Highly recommended from my side!
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Date of stay: June 2021
Value
Service
Sleep Quality
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Response from Hotel-cmanager, Martin Brenner, General Manager at Shangri-La Sanya
Responded 3 days ago
Dear Lazlo, It was a pleasure to receive your positive feedback. We are delighted that everything met your expectations as the satisfaction of our guests is our highest reward. Our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable stay with us. We look forward to welcoming you back. Kind regards, Martin Brenner, General Manager
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Francesca B wrote a review Jun 4
Shanghai, China76 contributions29 helpful votes
+1
We decided to spend a short family holiday in SanYa and we chose Shangri-La resort for the service and good area for our kids. Indeed we found a wonderful environment and we cannot be better satisfied of our choice. The outside park is well taken care by the staff and it is a pleasure to walk in a soft grass garden. The room are big and with all necessary accessories; the beds are comfortable and the bathroom very clean. We are a family of 4 people and we took the suite: very big with extra conform as beach bag, hat and sun cream protection (never found this service in other 5 stars hotel). The swimming pool area and the water park for the kids are well arranged: we really like it. In the main swimming pool the water depth is 1.10m and it is very suitable also for young kids. The indoor playground is super nice and it is a good support for kids in case of bad weather or hot sunny hours. Always activity for kids are arranged. But the most valuable thing of this resort is the staff: the people are really devoted to support and follow guest request. We had a trouble in the last day (our flight was cancelled) and the staff immediately helped us to call the flight agency and re-arrange for our the flight. Fantastic. In the end we high recommend this place.
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Date of stay: June 2021Trip type: Traveled with family
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Response from Hotel-cmanager, Martin Brenner, General Manager at Shangri-La Sanya
Responded 2 weeks ago
Dear Francesca, It was a pleasure to receive your kind appraisal of your recent experience with us. We are glad you enjoyed every aspect of your stay; we aim to provide a memorable experience to all our guests and that our younger ones are equally catered for. Thank you for mentioning the friendly and professional service you received from our team members. Meeting your needs is one of our top priorities. Our team looks forward to welcoming you back in the future. Best regards, Martin Brenner, General Manager
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Ulrich Mierswa wrote a review May 2021
Shanghai, China3 contributions
Personal treatment by all the staff made us feel very welcome and comfortable. The resort and the facilities are all excellent, the pools architecture and entire landscaping are beautifully arranged and well maintained. The Non Tiki restaurant has a fantastic Tenderloin, beaten only by Kobe beef. The disadvantage of the entire Haitang Bay are two things: only public beach and the the noise on high season days due to frequent flight activities by helicopters and motor parachutes as well as the racing beach buggies.
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Review collected in partnership with this hotel
Date of stay: May 2021
Value
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Sleep Quality
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Response from Hotel-cmanager, Martin Brenner, General Manager at Shangri-La Sanya
Responded May 9, 2021
Dear Ulrich, Thank you for taking the time to review your recent stay. We are delighted that you had a wonderful stay, and appreciate your kind words about our excellent service and quality amenities. Our chefs will be delighted to know you enjoyed your dining experience. We regret that you felt the noise at the beach disturbed your enjoyment regrettably this area is beyond our control. We hope we may have the pleasure of welcoming you back. Kind regards, Martin Brenner, General Manager
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I2469IUgiovannig wrote a review May 2021
Shanghai, China7 contributions
Service and room were very good. The airport transfer service has been perfectly arranged. The room had been prepared for our kid as required. Hotel staff always kind and polite. Pools and garden well maintained, a lot of activities for the kids. We appreciated the food in the restaurants and bar, we would have liked to have more international dishes, but we understand that 95% of the customers are Chinese. It was a bit annoying the continuous noise from the helicopter landing in the hotel. The animals in the internal small zoo were not were healthy.
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Date of stay: April 2021Trip type: Traveled with family
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Response from Hotel-cmanager, Martin Brenner, General Manager at Shangri-La Sanya
Responded 3 weeks ago
Dear Lugio, Thank you for taking a moment to give us your feedback. We are pleased that you and your family had a wonderful stay, and appreciate your kind words about our excellent service especially for our younger guests, who are very important to us. We have taken careful note of your comments and suggestions and will consider them for the future. However, we would like to assure you that all the animals in our zoo are carefully monitored and we will be looking to carry out improvements to their housing. We sincerely hope we may have the pleasure of welcoming you back. Kind regards, Martin Brenner, General Manager
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LorenzoGennari wrote a review May 2021
Shanghai, China46 contributions1 helpful vote
I stay in this hotel with some friends during the Labor Holidays. We had an excellent overall experience; a special mention to all the staff that was very friendly and willing to help with any request we had.
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Review collected in partnership with this hotel
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Hotel-cmanager, Martin Brenner, General Manager at Shangri-La Sanya
Responded May 6, 2021
Dear Hugh. Many thanks for this positive feedback. We greatly appreciate your kind comments about our dedicated team who take great pleasure in going that extra mile for our guests to make sure they have a memorable stay with us. We look forward to welcoming you back. Kind regards, Martin Brenner, General Manager
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PRICE RANGE
$89 - $133 (Based on Average Rates for a Standard Room)
LOCATION
ChinaHainanSanyaSanya Bay
NUMBER OF ROOMS
496
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Frequently Asked Questions about Shangri-La Sanya
Which popular attractions are close to Shangri-La Sanya?
Nearby attractions include Aquaventure Water Park (0.3 miles), The Lost Chambers Aquarium (0.4 miles), and Sanya Zhujiang Nantian Spa (4.4 miles).
What are some of the property amenities at Shangri-La Sanya?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Shangri-La Sanya?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shangri-La Sanya?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at Shangri-La Sanya?
Yes, free parking is available to guests.
What are some restaurants close to Shangri-La Sanya?
Conveniently located restaurants include BEACH BARBACOA AT EDITION, The Sanya EDITION, XianHai By The Sea, The Sanya EDITION, and The Jade Egret, The Sanya EDITION.
Are there opportunities to exercise at Shangri-La Sanya?
Yes, guests have access to a pool and a fitness center during their stay.
Does Shangri-La Sanya have an airport shuttle?
Yes, Shangri-La Sanya offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Shangri-La Sanya?
Yes, dry cleaning and laundry service are offered to guests.
Does Shangri-La Sanya offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Shangri-La Sanya?
Many travelers enjoy visiting Binglang Ethnic Village (6.5 miles).