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Sheraton Sanya Resort

#11 of 1,243 Hotels in Sanya
Certificate of Excellence
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Yalong Bay National Resort District, Sanya 572000, China
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Sheraton Sanya Resort
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1,813 Reviews from our TripAdvisor Community

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Showing 135: English reviews
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

great times in Sanya, sweet surf spot in front of the hotel, great food, gym and friendly staff. Suite rooms are excellent and bedding is off the charts. The pool is massive and the lounge area really quiet. A must in Sanya.

Helpful?
Thank OhNoWayJose
SheratonSanya, Manager at Sheraton Sanya Resort, responded to this review

Dear Guest, Thank you for choosing Sheraton Sanya Resort and sharing with us your valuable comments. We are glad to hear that you have enjoyed your stay at our resort, and Your positive compliments to our hotel are an encouragement to us. We treasure every guest’s comment and we believe this would help us to improve our service to a... More 

Ottawa
Level Contributor
97 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We spent two nights at the Sheraton Sanya. We had a room overlooking the grounds with view of the sea beyond. The grounds are extensive and very well kept, lovely gardens. Unfortunately we weren't able to swim in the sea because of high wind. Swimming pools were great and not crowded. Good breakfast and wonderful staff throughout the resort.

Helpful?
Thank gripbic45
SheratonSanya, Manager at Sheraton Sanya Resort, responded to this review

Dear Guest, Thank you for choosing Sheraton Sanya Resort and sharing with us your valuable comments. We are glad that you have enjoyed your stay here. First of all we would thank you for mentioning our great service and room, our first priority is to make sure our guests have a pleasant experience in our resort. We are also glad... More 

Strasbourg, France
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

A bit disappointed regarding the quality/price of this hotel. There is a smelling of humidity all over the hotel rooms. Nothing else then breakfast is included in the price (the buffet BBQ dinner should be included, as it is not something exceptional). Very expensive activities are proposed (scuba, jetski etc), but it looks like it is the case in all... More 

Helpful?
Thank Williamescu
SheratonSanya, Manager at Sheraton Sanya Resort, responded to this review

Dear Guest Thank you for choosing Sheraton Sanya Resort and sharing with us your valuable comments. Please rest assured that your comments will be shared with the related department. Also, for your kind information, we constantly introduce various promotions and packages to target the needs of different customers. In your case, we recommend the Ocean Package which includes 5 water... More 

Taiz, Yemen
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 3, 2016 via mobile

One of the greatest hotel in Sanya. It's my second visit and I will be coming here when ever I visit Sanya. Breakfast great. Staff very friendly. Gardena and swimming pools the best ever. The only one thing is not right in this hotel is Tv. Very small and very old.

Helpful?
Thank Buucket L
SheratonSanya, Manager at Sheraton Sanya Resort, responded to this review

Dear Guest, Thank you for choosing Sheraton Sanya Resort and sharing with us your valuable comments. We thank you for your compliments and recognition to our Resort; we believe this would encourage us to do better. We wish you could come back to our Sheraton Sanya Resort next time for more memorable experience. Please do not hesitate to contact us... More 

London, United Kingdom
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 19, 2016 via mobile

Stayed here for a few nights, absolutely lovely location on the beach and beautiful surrounding gardens. Staff were very accommodating and the hotel was clean. The breakfast had a great selection of all you would want, fluffy pastries, fresh fruit, a wide selection of hot food prepared in front of you, etc. The grounds were well kept and not overly... More 

Helpful?
Thank Natalie G
SheratonSanya, Manager at Sheraton Sanya Resort, responded to this review

Dear Guest, Thank you for choosing Sheraton Sanya and sharing with us your comments. Sheraton Sanya Resort treasures every guest comment we believe your comments to us will help to improve to a higher level. We thank you for your comments again and please rest assure that the problems you mentioned will be rectified soon to ensure a comfortable experience... More 

Singapore
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 9, 2016

The room is clean and comfortable except the balcony is too close to one another. Easy for me to go into room if you forget to lock the glass door. Need to check carefully before you sleep. The staffs are friendly. But the breakfast is very disappointed , not much variety of food and the porridge is not hot even... More 

Helpful?
1 Thank sweeksk
SheratonSanya, 经理 at Sheraton Sanya Resort, responded to this review

Dear Guest, Thank you for choosing Sheraton Sanya Resort and sharing with us your great comments. We thank you for your great compliments and they are definitely an encouragement to us and we have shared your comments to our management team. We also noticed your comments regards to our breakfast and our Food and Beverage team is now working on... More 

Sydney, Australia
1 review
2 of 5 stars Reviewed April 6, 2016 via mobile

The hotels seriously needs update. And it is not qualified to be a five star hotel at all. First, smell. We were given a room at level 1 initially, the lobby is at level 2. The moment you walked into the room, you could smell something badly like mould. I thought it could be the basement, so I request to... More 

Helpful?
Thank lisanrtgu
SheratonSanya, 经理 at Sheraton Sanya Resort, responded to this review

Dear Guest, Thank you for choosing Sheraton Sanya and sharing with us your comments. We have well received your comments regards to our facilities including the smell in the guestroom and other relevant questions that we have passed these to our management team for necessary actions as well. Sheraton Sanya Resort treasures every guest comment we believe your comments to... More 

San Diego, California
Level Contributor
49 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed March 22, 2016

I have stayed in this hotel for several years and go back there each year, in different seasons. Its location is fantastic with easy access to beach. The hotel is old and there are thing to like about it and there are things to desire for, and I will not draw the laundry list. Unlike many travellers who stay with... More 

Helpful?
Thank TopGun T
SheratonSanya, 经理 at Sheraton Sanya Resort, responded to this review

Dear Guest, Thank you for choosing Sheraton Sanya Resort and sharing your comments with us. Your positive compliments to our hotel are an encouragement to us and we have shared your comments to our management team. Your praise to April Li has also been sent to herself as well. We thank you again for your loyalty to Sheraton Sanya Resort.... More 

Foshan, China
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed March 11, 2016

I stayed here for a little get away, the plus points are that the beach is very good and so are the pools, but it is ery crowded and popular with the Chinese. The wait to get into the breakfast room can be unbearable. It is in a good location if you want to go and play golf and its... More 

Helpful?
Thank MarkWheeler2528
SheratonSanya, Manager at Sheraton Sanya Resort, responded to this review

Dear Guest, Thank you for choosing Sheraton Sanya Resort and sharing with us your valuable comments. Thank you for your compliments on our beach, Sheraton Sanya Resort is located in China’s most exotic tropical resort location on Yalong Bay. The resort commands a prime beachfront location opposite the vast South China Sea and an 18-hole golf course. We also noted... More 

Oxford, United Kingdom
Level Contributor
59 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed February 21, 2016

Yalong bay is much better a place for enjoying the beach fun than the Haitang Bay. So is the sheraton hotel with its pool bar, beach bar and watersport facilities, compared to the tranquility of the Haitang bay resorts. So if the busy and buzz and the smell of people is what you are looking for, this is the hotel... More 

Helpful?
1 Thank dewei j
SheratonSanya, 经理 at Sheraton Sanya Resort, responded to this review

Dear Guest, Thank you for choosing Sheraton Sanya Resort and sharing with us your great comments. We thank you for your compliments on our hotel environment especially on our hotel beach. The pools are welcomed very much by our customers, you can enjoy your family fun with your kids in our Kids Pool or even relax yourself in our heated... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
“The Official Resort of Miss World” for three consecutive years, the beachfront Sheraton Sanya Resort in the Yalong Bay National Resort District overlooks white beaches and inviting tropical gardens. Known as the “Hawaii of China”, Hainan Island is a paradise for creating memories. ... more   less 

Additional Information about Sheraton Sanya Resort

Address: Yalong Bay National Resort District, Sanya 572000, China
Location: China > Hainan > Sanya
Price Range: $127 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Sanya Resort 4.5*
Number of rooms: 511
Reservation Options:
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Also Known As:
Sheraton Sanya Hotel Sanya
Sanya Sheraton
Sheraton Sanya Resort Hainan
Hotel Style:
#4 Business Hotel in Sanya
#7 Top resorts Hotel in Sanya
#10 Romantic Hotel in Sanya
#11 On the Beach Hotel in Sanya
#11 Spa Hotel in Sanya
#11 Luxury Hotel in Sanya
#39 Best Value Hotel in Sanya
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