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Sheraton Sanya Bay Resort

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Traveler (98)
Room & Suite (31)
Dining (12)
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Overview
  • Excellent95%
  • Very good3%
  • Average1%
  • Poor0%
  • Terrible1%
Dec 27, 2017
“Thanks ”
Dec 6, 2017
“Excellent upgrade ”
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (85)
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1 - 5 of 7 reviews
Reviewed February 10, 2018 via mobile

A second class view of the sea and the beach area, which is relatively less crowded but really inconvenient for life. The best part is it’s close to the airport, however the four points by Sheraton is also close but offer way more hospitalities and...More

Thank TimGiotia_Ren
Response from 鸥 孙, 公关经理 at Sheraton Sanya Bay ResortResponded February 11, 2018

尊敬的客人您好: 感谢您选择三亚湾喜来登度假酒店,并且分享您的感受及体验。 对于您在酒店短暂停留的期间没有体验到优质服务我们深表歉意。由于酒店满房未能给您提供房间升级,在您等待入住期间为您提供的下午茶以及酒店员工的服务也未能让您满意,我们再次向您诚挚的道歉。您的反馈和意见对我们非常重要,真诚希望您下次光临并入住和体验我们酒店,我们将继续为您提供最大程度的便利和优质的服务。让每位客人都能享受宾至如归的体验是我们不懈的奋斗目标! 再次感谢您的惠顾莅临,期待您入住三亚湾喜来登度假酒店,体验我们超越期望的服务品质! Dear Guest, Thank you very much for choosing Sheraton Sanya Bay Resort and sharing your experience with us. Due to our hotel was full house, we couldn’t upgrade your room when you arrival, we are so sorry to learn of your...More

Reviewed December 27, 2017 via mobile

Had dinner at the Feast buffet. Food was excellent, live music and great service. Mgr Natalie provided surprise cake for my wife’s birthday and had the band play Happy birthday. It was a lovely evening Thanks

Thank David W
Reviewed December 6, 2017 via mobile

I recently became a Platinum SPG member and decided to celebrate it with a four night stay in the Sheraton Sanya Bay Resort. I expected an upgrade but was pleasantly surprised with an upgrade to an ocean view grand suite. The suite is huge and...More

Thank Kobus M
Reviewed November 9, 2017 via mobile

Sonya, which is also known as the “Hawaii” of China is a very beautiful place with plenty of hotels, plenty of condominiums and plenty of restaurants. Because of the short duration of our stay we enjoyed the hotel facilities and restaurants of the hotel and...More

Thank Mike S
Reviewed March 19, 2017

Love this place, as soon as you enter the lobby bar you feel the Latin Vibe of the Live band playing diverse international music that everyone can enjoy. Great entertainment but the service is not their strong point... If you go there, better get some...More

Thank Ricardo F
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Beachfront
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Business Center with Internet Access
Banquet Room
Multilingual Staff
Conference Facilities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Airport Transportation
Meeting Rooms
Laundry Service
Concierge
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Tennis Court
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Fitness Center with Gym / Workout Room
Details
Price range
$88 - $208 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#36 Spa Hotel in Sanya
#43 On the Beach Hotel in Sanya
#88 Best Value Hotel in Sanya
Room types
Suites, Smoking rooms available, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$88 - $208 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#36 Spa Hotel in Sanya
#43 On the Beach Hotel in Sanya
#88 Best Value Hotel in Sanya
Room types
Suites, Smoking rooms available, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (98)
Room & Suite (31)
Dining (12)
Pool & Beach (12)
Business Center & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
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Room Tips
"Sea View seem to be odd room numbers."
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"Sea view rooms are fantastic. Do not miss them."
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