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1 Hotel Haitang Bay, Sanya

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No. 4 Haitang South Road, Sanya 572000 China
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1460)
Dining (164)
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 04/13/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 04/13/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 1,523 hotels in Sanya
Location
Cleanliness
Service
Value
1 Hotel Haitang Bay, Sanya comprises 294 rooms/suites/villas ranging from 62 to 1,300 sqm with views of the garden/poolside/sea. The hotel boasts 7 dining venues, 630 sqm of meeting facilities and 4,000 sqm of garden venues. Other facilities include a fitness center, Bamford Wellness Spa, a kid’s club, 5 outdoor pools. The hotel is 40-minute away from Sanya Phoenix International Airport.
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Room & Suite (35)35
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Aerobics
Patio
Books, DVDs, music for children
Electric vehicle charging station
Parking garage
Wifi
Swimming pool toys
Adult pool
Outdoor pool
Shallow end in pool
Yoga room
Fitness / spa locker rooms
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Happy hour
Outdoor dining area
Wine / champagne
Poolside bar
Water park offsite
Children's playground
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Additional bathroom
Desk
Cable / satellite TV
Sofa bed
Walk-in shower
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
Languages Spoken
English, Chinese, Malay
Hotel links
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Popular mentions
Tommy TANG wrote a review Apr 2021
2 contributions
The Hotel ONE Sanya,building n design are impresssive. rooms are spacious particularly larger than the one in new york brooklyn. Very nice see through pool and with great Views. Hardware are almost incredible, However, the services are having much rooms to improve. May be i am comparing to the Services in NYC one, but even to others hotel in Sanya, overall impression to their services provided are pretty messy. Not sure is due to the new hotels systems or other reasons. From the moment upon arrival, i can see there are quite a number of staffs frm concierge all the way to reception. I arrive at around at 14:10, there are 2 reception workings at the front desk, with 4 customers there, including those already on the counters. means 2 to wait. but i still need to wait till 14:45 for our turn. those guest are not any group type who is checking fr multiple rooms, But Front desk are always busy on the systems.... and dont know what to wait for. Most of all there are still empty Front Desk with a lot of staffs standing behind and walking around. Thats makes us feel real bad in the efficiency. Another issue makes us feel the inefficient is the daily rooms cleaning services. which i think the timetable are always out of phases. Normally, room are always available fr tidy up in around 10:00 to 17:00. which the tidy up lights are switch on during the period. But the rooms are never clean up at the time we returnrd until 17:00. We understand that there are plenty of reason like late checked out rooms, and large numbers of rooms to clean..... but what is the point of the Tidy UP Lights? arent there should be any prioritize to cleaning up? 7 hours guest out time everyday in the 3 nights visit are still the same. With quite a big teams in the hotel but never having any prioritzing in the daily work frm receptioning to cleaning. This is rather disappointing for guest whuch knews Hotel ONE. The second disappointing is really rudiculous. Hotel ONE is being very unique with its Scent within the hotel, lobby, rooms and even the elevator. But how on earth that upon my arrival, my wife asked the front desk, the GOOD THING SHOP, The staff in bars next to the shop. and still noone even knows what is that scents! even some staffs guide her to look into the Bamford Candles. Isnt the scent is an identity of Hotel ONE? Why is such lack of training? Not until we ask the spa, they then tell us the unique scent and the correct candles that we looke for but is not as per the Bamford series. Another disappointment is the catering arrangement and Great sense of humors of the operator. As i tried to book the poolside buffet thru calling the operator, and telling her that we want to have the booking and seat reservation. Of coz with the professional training they hv, they try to introduce each customer their wechat system and can buy coupons within. and with coupons bought but that still havent done the reservation yet. The wise n funny CS can even tell us that no reservation are really needed. I probed whatif i dont hv the phone to do all the.buying coupons things. and the funny CS replied that i can do that via them! Damn arent thats my calling intention? And spending more than 5 minuties to explain me the system and sending the sms link to buy the coupons, but which all can be done in a click, by the CS services. Seems to me again, the effort are all wrongly deployed! And dont know if hotel ONE in CHINA are wanting to develop as self servicing type. Anyway, so much disappointing, there still 2 remarkables staffs that i want to highlight. First is the pool side lifeguard Mr. JIYUPU, he is far more the most responsible pool side lifeguard that i hv ever met. Very alertive to guests status inside the pool, and with detail mind even as small as into the minor details along the poolside. Second one is Mr. LU, patience with great customer services standard. Overall impression although not comparable to the NYC ONE, with a lot of rooms for improvement, but is still a memorable trip in pre-summer, for sure will be back again in summer. Hope service standard n efficiency improvement can be seen than its deteriation. Fingercrxx!
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Date of stay: April 2021Trip type: Traveled as a couple
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Steve B wrote a review Dec 2020
Shanghai, China18 contributions39 helpful votes
Hotel's Favorite
This hotel, its management and the staff have made this Sanya trip memorable. The sustainable and relaxing hotel concept, the heated pool, friendly and caring staff, excellent breakfast buffet, great sky bar and restaurants, and, and, and.... we will surely come back... thanks for making us feel so welcome and comfortable...
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Date of stay: December 2020Trip type: Traveled as a couple
3 Helpful votes
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Response from Wang Julie, 营销 at 1 Hotel Haitang Bay, Sanya
Responded Feb 19, 2021
Dear T6886FVsteveb, It was a great pleasure to have you stay with us at 1 Hotel Haitang Bay, Sanya. We are glad to hear that you are impressed with our sustainable design philosophy and dining in 1 Hotel. As the first property under 1 Hotels brand in China, a nature-inspired, mission-driven brand, 1 Hotel Haitang Bay, Sanya is designed to highlight the startling beauty of nature, fusing luxury with sustainability, to create refreshing and memorable experiences. We look forward to welcoming you back in the near future. “1 is more than a hotel. It is a philosophy and a platform for change.”
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Gillybobs74 wrote a review Apr 2021
Community of Madrid, Spain9 contributions4 helpful votes
Great hotel, super quiet and relaxing for an Easter break 😊. Lagoon pool rooms are stunning, albeit mainly shaded. The sky bar is gorgeous for an evening cocktail 🍹. Particularly loved the adults only glass bottom pool. The service there is amazing and Haden was fabulous! Watermelon, iced fruit water and free sunscreen add to your chill out experience!
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Date of stay: April 2021Trip type: Traveled as a couple
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Response from Wang Julie, 营销 at 1 Hotel Haitang Bay, Sanya
Responded Apr 30, 2021
t was a great pleasure to have you stay with us at 1 Hotel Haitang Bay, Sanya. We are glad to hear that you are impressed with our sustainable design philosophy, overall services and enjoyed your holiday here, As the first property under 1 Hotels brand in China, a nature-inspired, mission-driven brand, 1 Hotel Haitang Bay, Sanya is designed to highlight the startling beauty of nature, fusing luxury with sustainability, to create refreshing and memorable experiences. Kindly note that to ensure a sustainable stay for our guests and to minimize the use of single-use toiletries, we encourage all guests to bring their own. However, we will be happy to deliver to guest room upon request . We look forward to welcoming you back in the near future. “1 is more than a hotel. It is a philosophy and a platform for change.”
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Salsmix wrote a review Mar 2021
Shanghai, China182 contributions26 helpful votes
We loved this place! Best hotel in China so far for us. The greenery in and around the hotel is really cool. The rooms evens have plants inside! Beds are very comfy and the ocean view is beautiful. The bathrobes were extremely comfy too. The sky pool is one of a kind (glass bottom) and the sky bar offers great views, nice sharing platters and good coctails. Breakfast is superb, offering good veriety of western and Chinese food. Staff is very friendly and accommodating. Few improvements can be made. At the skypool it says only 16+ is allowed, but the pool staff doesn’t enforce this consistently. The price/ quality of the coffee at Drift is a bit off I’d say. The hotel offers free parking and has a decebt number of EV charging points. However these spots were often taken by non electrical cars. Maybe this is something to look into for the hotel management. We were planning to stay 2 night at first. Ending up staying 8!
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Date of stay: March 2021Trip type: Traveled as a couple
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Response from Wang Julie, 营销 at 1 Hotel Haitang Bay, Sanya
Responded May 8, 2021
It was a great pleasure to have you stay with us at 1 Hotel Haitang Bay, Sanya. We are glad to hear that you are impressed with our sustainable design philosophy and dining in 1 Hotel. As the first property under 1 Hotels brand in China, a nature-inspired, mission-driven brand, 1 Hotel Haitang Bay is designed to highlight the startling beauty of nature, fusing luxury with sustainability, to create refreshing and memorable experiences. However, we apologize for what you have been through and will train our team members hard in service detail in the future. We will strive to improve our products and services to meet expectations of our valued guests like yourself. Thank you again for taking your time to write this nice review. We look forward to welcoming you back in the near future. “1 is more than a hotel it’s a philosophy and a platform for change.”
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Beth wrote a review Jan 2021
8 contributions
+1
From staff to breakfast to the pools to the comfort of the bed to the style of the hotel to the eco friendliness forming a big smile on our faces. We LOVE this place we extended our stay twice... so we ended up staying 7 nights instead of 2. The front desk staff are lovely, no matter wether they’re English is good or not they will go out of their way to help you. The breakfast buffet is my favorite of all hotels with western and Chinese options including smoked salmon, sausages (variety) salad bar, noodle bar,vegetables, fruits, yogurt. More and more please see pictures for more info on food. The pool is outstanding, never seen anything like it in my life. There are many other pools to swim in too. When we went it wasn’t overcrowded at all. They serve FREE afternoon food from 3:30-4:30 in the sky bar, this consists of mini burgers, lots of delicious finger foods, fruit and a big selection of cakes. There is no beach so don’t expect one, most of the beaches are owned by hotels.. however there is nearby public beaches everywhere, great for a day out, and close to Aqua park. The bath robes are dreamy!!!! Lots of people would wear them around to breakfast and the pool. Drink glasses made from wine bottles! It’s really a eco friendly haven. Have to go out of the hotel for activities such as surfing etc. overall amazing please check this place out, you won’t be disappointed, it’s definitely worth not having the beach at your doorstep for this hotel.
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Date of stay: January 2021Trip type: Traveled as a couple
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Response from Wang Julie, 营销 at 1 Hotel Haitang Bay, Sanya
Responded Feb 19, 2021
Dear Bpiper8888, Thank you very much for taking your time and writing this wonderful review. It was a great pleasure to have you stay with us at 1 Hotel Haitang Bay, Sanya. We are glad to hear that you are impressed with our sustainable design philosophy, overall services and enjoyed your holiday here, As the first property under 1 Hotels brand in China, a nature-inspired, mission-driven brand, 1 Hotel Haitang Bay, Sanya is designed to highlight the startling beauty of nature, fusing luxury with sustainability, to create refreshing and memorable experiences. Whilst we are flattered by your complements, we are more glad to know that we have been able to meet with your expectations. We look forward to welcoming you back in the near future. “1 is more than a hotel. It is a philosophy and a platform for change.”
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PRICE RANGE
$124 - $213 (Based on Average Rates for a Standard Room)
LOCATION
ChinaHainanSanya
NUMBER OF ROOMS
294
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Frequently Asked Questions about 1 Hotel Haitang Bay, Sanya
Which popular attractions are close to 1 Hotel Haitang Bay, Sanya?
Nearby attractions include Aquaventure Water Park (4.2 miles), The Lost Chambers Aquarium (4.3 miles), and Wuzhizhou Coral Island (1.8 miles).
What are some of the property amenities at 1 Hotel Haitang Bay, Sanya?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at 1 Hotel Haitang Bay, Sanya?
Top room amenities include air conditioning, a flat screen TV, and an additional bathroom.
What food & drink options are available at 1 Hotel Haitang Bay, Sanya?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at 1 Hotel Haitang Bay, Sanya?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to 1 Hotel Haitang Bay, Sanya?
Conveniently located restaurants include BEACH BARBACOA AT EDITION, The Sanya EDITION, The Jade Egret, The Sanya EDITION, and Market at EDITION.
Are there opportunities to exercise at 1 Hotel Haitang Bay, Sanya?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does 1 Hotel Haitang Bay, Sanya have an airport shuttle?
Yes, 1 Hotel Haitang Bay, Sanya offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at 1 Hotel Haitang Bay, Sanya?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at 1 Hotel Haitang Bay, Sanya?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does 1 Hotel Haitang Bay, Sanya offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.