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Renaissance Sanya Resort & Spa

#5 of 1,243 Hotels in Sanya
Certificate of Excellence
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No.1 Yezhou Road, Haitang Bay (Tufu Exit), Sanya 572000, China
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483 Reviews from our TripAdvisor Community

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Showing 264: English reviews
Shangri-La County, China
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

This resort has two faces. Lets begin with the positive things: - The rooms are big and very nice equiped. Especially the bathroom is wonderful! A lot of free bathequipment and it is very clean. - The design of the hotel is great and massive! What a wonderful lobby and garden! - The swimmingpool is very big and nice for... More 

Helpful?
1 Thank rubenvandenhoven
RenaissanceSanya, Front Office Manager at Renaissance Sanya Resort & Spa, responded to this review

Dear Valuable Guest, Thank you for sharing with us the valuable comments, it's our great honor to know that we had bring some good memory to your holiday. At the same time, we appreacite the constructive feedback, which would provoke us to improve ourselves, and all our ambassadors are looking forward to delivering an even better experience for your future... More 

singapore, Singapore
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Excellent resort htl with its own private beach. Great place for distressing and relaxing with the family especially with kids. The swimming room is unique surrounding the lovelly greens, plants and trees with some local fruit trees. We had a big room facing the sea with excellent view of the pool and the room is very well furnished. Food delicious... More 

Helpful?
2 Thank Satisfy401
RenaissanceSanya, Guest Relations Manager at Renaissance Sanya Resort & Spa, responded to this review

Dear guest, thank you so much for your comments! We have already shared related departments with it and made sure that it would be improved. We sincerely hope you will come back to stay in Renaissance Sanya again. We will create a more satisfactory experience for you. Hotel Executive Team. More 

Shanghai, China
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 13, 2016

The hotel is located right on the beach. nice view from all rooms. Spacious room, beautiful garden and very large swimming pool (with multiple pools connected). The staff is warm-hearted and the one at poolside called Jim is particularly passionate about his job and always proactively ensures his guests are well taken care. Looking forward to come back with my... More 

Helpful?
2 Thank _zinia_1999
Renaissancesanya, Guest Relations Manager at Renaissance Sanya Resort & Spa, responded to this review

Dear Guest, Thank you for taking your valuable time to share with us the feedback, we appreciate your kindly praise, and already share with our team. All of our ambassador are looking forwarding to seeing you again, please do drop us a note should there is anything we can be at your service. Have a nice day! More 

Beijing, China
Level Contributor
82 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed June 4, 2016

If you are looking for a resort getaway without worrying about taking in local sights, this is a great deal. For a family with young kids, it worked out well: we had the splash zone, pools, little kid paddle boats, the kid zone, plus indoor entertainment options. The breakfast spread was really great--minus snafus with the coffee machines on a... More 

Helpful?
1 Thank TravelingChens
Renaissancesanya, Executive Team at Renaissance Sanya Resort & Spa, responded to this review

Dear Valuable guest, Thank you for your taking time and share with us your staying experience. Please allow us to show sincere apology for all the unpleasant experience. We have addressed the comment with related department to make sure the improvement. All of our ambassador are looking forward to seeing you again in Renaissance Sanya and we will try our... More 

Level Contributor
54 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed May 14, 2016 via mobile

Went there wrong timing as weather still cold so impossible to swim at all despite the fact they got very beautiful pool. Food - their chinese restaurant is quite good and service is good. Their breakfast has a lot of choices but not to my liking and seriously too packed and I think the local like to sit there for... More 

Helpful?
1 Thank Lycheetini
RenaissanceSanya, Front Office Manager at Renaissance Sanya Resort & Spa, responded to this review

Dear Guest, Thank you for taking your valuable time and sharing with us your experience. we appreciate your sincerely feedback and already share with our team, all of our ambassador are looking forward to seeing you back. Kind Regards More 

Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 7, 2016 via mobile

It took about 30-40 minutes to get to this resort from the airport, and the surroundings is basically farm land. My room had a nice view of the oceans and was relatively clean and big. The hotel itself looked very large and had a relaxing feel to it, which was great since it really put me in a vacation mood.... More 

Helpful?
1 Thank Phoebe C
RenaissanceSanya, Guest Relations Manager at Renaissance Sanya Resort & Spa, responded to this review

Dear guest, Thank you so much for your comments! We have already shared related departments with it and made sure that it would be improved. We sincerely hope you will come back to stay in Renaissance Sanya again. We will create a more satisfactory experience for you! Have a nice day! More 

Beijing
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed April 9, 2016

I booked our family for a 5 night stay at the Renaissance Sanya Resort & Spa after being led to believe we were getting a great deal on the room rate, which according to AGODA said the Deluxe category rooms came with both a double and two singles - just what we required. It then later transpired that Deluxe came... More 

Helpful?
1 Thank Tim R
Renaissancesanya, Hotel Executive Team at Renaissance Sanya Resort & Spa, responded to this review

Dear guest, Thank you so much for your comments! We have already shared related departments with it and made sure that it would be improved. We sincerely hope you will come back to stay in Renaissance Sanya again. We will create a more satisfactory experience for you. Hotel Executive Team. More 

Munich, Germany
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 31, 2016

At the Airport we showed the taxi the address, but he and others could only read Chinese. So I called the Renaissance Marriott Hotel a few times....no one picks up the phone. Not good! Finally we called friends that already were at the Hotel, they found somebody there who could explain how to get there. Hotel is about 40 min... More 

Helpful?
Thank HeinrichAnton
Renaissancesanya, Hotel Executive Team at Renaissance Sanya Resort & Spa, responded to this review

Dear guest, Thank you so much for your comments! We have already shared related departments with it and made sure that it would be improved. We sincerely hope you will come back to stay in Renaissance Sanya again. We will create a more satisfactory experience for you. Hotel Executive Team. More 

Hong Kong
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed March 26, 2016 via mobile

I take vacations 4 to 5 times a year so I decided to sign up to Marriott Rewards program noting that they are in a bid to also acquire Starwoods chain of hotels.  This Easter my family and I decided to return to Sanya after over 10 years since our last visit nd stayed at the Renaissance Sanya Resort and... More 

Helpful?
Thank HKNomad
Renaissancesanya, Hotel Executive Team. at Renaissance Sanya Resort & Spa, responded to this review

Dear guest, thank you so much for your comments! We have already shared related departments with it and made sure that it would be improved. We sincerely hope you will come back to stay in Renaissance Sanya again. We will create a more satisfactory experience for you. Hotel Executive Team. More 

Hong Kong, China
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 25, 2016 via mobile

This is a nice location, very green, huge swimming pool, loads of kids areas in and outside the swimming pool. The beach is nice, clean. Bedroom are large and clean Overall, regarding the facilities, this is a place I recommend. The major problem is the Service, not at Marriott's standards, by far. We chose Renaissance because we expected some good... More 

Helpful?
Thank geben21
Renaissancesanya, Hotel Executive Team. at Renaissance Sanya Resort & Spa, responded to this review

Dear guest, Thank you so much for your comments! We have already shared related departments with it and made sure that it would be improved. We sincerely hope you will come back to stay in Renaissance Sanya again. We will create a more satisfactory experience for you. Hotel Executive Team. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Free Parking
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Discover Renaissance Sanya Resort & Spa, a Marriott lifestyle brand, and explore its incredible sunsets, spectacular tropical landscaping and pristine beaches at the new and exquisite. Relax and rejuvenate at our resort and spa located at Haitang Bay on the South China Sea. Guest rooms offer breathtaking views, air conditioning, in-room safe, iPod docking system, and luxurious bedding. From international and Chinese to seafood and burgers, our restaurants create the perfect cuisine and atmosphere to meet up with family or friends. To rejuvenate your body and spirit, visit our Quan Spa featuring massages and treatments. Other amenities include a fitness centre, lagoon pool, kids' pool with slide, kids' club and many recreational activities including a bowling alley. Our event facilities feature an exquisite grand ballroom that accommodates more than 900 guests. When planning a family holiday, honeymoon or conference, and only 15-mintue driving distance from world's largest duty free mall in Haitang Bay. ... more   less 

Additional Information about Renaissance Sanya Resort & Spa

Address: No.1 Yezhou Road, Haitang Bay (Tufu Exit), Sanya 572000, China
Location: China > Hainan > Sanya
Price Range: $65 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Renaissance Sanya Resort & Spa 5*
Number of rooms: 504
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Odigeo, Hotels.com, Expedia, Ctrip TA, Hotwire, Agoda and Priceline so you can book your Renaissance Sanya Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Renaissance Sanya Resort And Spa
Renaissance Sanya Hotel Sanya
Renaissance Sanya Resort & Spa Hainan
Hotel Style:
#3 Top resorts Hotel in Sanya
#5 Spa Hotel in Sanya
#5 On the Beach Hotel in Sanya
#5 Family Hotel in Sanya
#5 Luxury Hotel in Sanya
#7 Romantic Hotel in Sanya
#8 Business Hotel in Sanya
#15 Best Value Hotel in Sanya
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