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Conrad Sanya Haitang Bay

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#18 of 1,245 Hotels in Sanya
Certificate of Excellence
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Conrad Sanya Haitang Bay
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217 Reviews from our TripAdvisor Community

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Showing 93: English reviews
Shanghai, China
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The Conrad is amongst our favorite hotels in Sanya. It is great for couples. We have been here as a couple numerous times and brought our baby daughter this time. We called ahead and they arranged a baby bottle sanitizer, crib, and baby bottle warmer. You can call for a golf cart if you swish though walking to the commons... More 

Helpful?
Thank Mirageblitz
HK
Level Contributor
52 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our stay was by no means perfect, but what made our stay so wonderful, was the staff. Albeit at times, language created some challenges, and some interesting interpretations of our requests, at all times we found the people to be helpful, charming and all times, so willing to make us (the only westerners we saw) feel so welcome. We were... More 

Helpful?
Thank CBHK88
Perth, Australia
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 27, 2016

I had to be in Hainan for work and had just one night to spend there and I was very fortunate to stay at the Conrad. The GM happened to meet me on arrival and from then the service level stayed very high. They upgraded me to a bungalow room with my own small pool - never has business travel... More 

Helpful?
Thank Mmajzner
New York City
Level Contributor
2 reviews
5 of 5 stars Reviewed May 14, 2016 via mobile

Sanya is kind of like Miami or Pattaya, a typical "resort", the magnificent landscapes and sea will definitely let you indulge yourself into the region. I think the first things first whether choosing a hotel or not is deoends on its service quality. Conrad Sanya is undoubtedly providing a top notch service. And you can tell the hotel leadership is... More 

Helpful?
Thank Feken41
Stockholm, Sweden
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 19, 2016

Stayed here for one night. It's a little out of the way but its still a decent location. you have the choice of dining at the hilton double tree or at conrad itself. the resort is rather small with nice finishings and great rooms. but theres hardly anyone staying in the hotel. the buffet breakfast is pretty ghostly and the... More 

Helpful?
Thank Chloe M
Oxford, United Kingdom
Level Contributor
66 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed February 21, 2016

As other have already reviewed, the villas are beautiful and tranquil for an escape. But the beach is disappointing. It is not allowed to swim in the sea, and no watersport is available. That makes it a bad choice if you are looking forward to a sunny beach holiday. Plus side, it does live up to the promise of a... More 

Helpful?
Thank dewei j
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed February 5, 2016 via mobile

While we had a lovely couple of nights at the Conrad in Sanya and this is definitely a five star hotel, it is not as good as other hotels we have stayed in. Summary: Don't choose over other hotels (i.e. the Mandarin) because you are a Hilton diamond member as we found there limited advantage to being a diamond member... More 

Helpful?
Thank Richard W
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed February 4, 2016

We stayed for a few days in a bungalow room. Nice through, but after a few seasons of smoking, heavy wear and tear and general weather, this hotel has a lot to improve on when it comes to rooms standard. Patched up water leaks, dirty pool. Service in general was not up to Conrad level. Although we stayed in Low... More 

Helpful?
Thank Gwei10
Shanghai, China
Level Contributor
53 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed December 5, 2015 via mobile

We have stayed in the Conrad for two nights. We chose the Conrad due to the fact as it seemed to be a smaller resort compare to these huge hotels with 200 and more rooms. The Conrad is a nice resort and due to their villa concept you don't feel like a tourist. There are details which have to be... More 

Helpful?
Thank ExBen
Marlene P, General Manager at Conrad Sanya Haitang Bay, responded to this review

Dear ExBen, Thank you very much for taking the time to share your experience on your recent stay with us! It certainly was detailed and gives people a very personal appraisal in the spirit of Trip Advisor. I was very disappointed to learn that you did not tasted our inspired F&B, Please accept my sincerest apologies for all the inconvenience... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed September 8, 2015

I wrote complain emails with Chinese and English both to hotel and Hilton Hhoners Customer Care Officer two days ago. But no reply. Conrad Sanya Haitang Bay SEPT 4-6 We have a unhappy stay in this hotel. 1, My wife sliped down in the bathroom. and the toe be hurted. in talking with staffs, it is not the first time... More 

Helpful?
1 Thank Yu T
Marlene P, Manager at Conrad Sanya Haitang Bay, responded to this review

Dear Yu T, Thank you very much for choosing us for your recent stay with us. I was so very disappointed to learn that you did not receive our usual friendly Conrad service. Please accept my sincerest apologies for all the inconvenience caused to you and your family. Hope your wife gets better soon. We will be strengthening the efforts... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Conrad Sanya Haitang Bay

Address: Haitang Road, Haitang Bay Resort, Sanya 572000, China
Location: China > Hainan > Sanya > Haitang Bay
Price Range: $165 - $444 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Conrad Sanya Haitang Bay 5*
Number of rooms: 101
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Also Known As:
Conrad Sanya Haitang Bay Hotel Sanya
Conrad Sanya Haitang Bay Hainan
Hotel Style:
#2 Family Hotel in Sanya
#12 Romantic Hotel in Sanya
#16 Spa Hotel in Sanya
#18 Luxury Hotel in Sanya
#52 Best Value Hotel in Sanya
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