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    Conrad Sanya Haitang Bay

    271 reviews
    #25 of 1,475 Hotels in Sanya
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    North Haitang Road, Haitang Bay Resort, Sanya 572000, China
    +1 855-331-4754
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    Guests 1 room, 2 adults, 0 childrenGuests 12
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    About
    4.5 
    Excellent
    271 reviews
    Location
    Cleanliness
    Service
    Value
    Certificate of Excellence
    Distinguished by its contemporary architecture styled on the French Riviera, Conrad Sanya Haitang Bay features 92 luxurious villas and rooms overlooking the blue ocean, set in a secluded haven, surrounded by tropical gardens. Upon check-in guests are ensured of an unforgettable arrival experience with unbeatable tropical views. Our friendly Conrad Sanya Haitang Bay Team provides each guest with dedicated professional and personalized service.
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    Full view
    Property amenities
    Pool
    Free Parking
    Business Center with Internet Access
    Room Service
    Fitness Center with Gym / Workout Room
    Restaurant
    Bar/Lounge
    Spa
    Airport Transportation
    Public Wifi
    Paid Wifi
    Dry Cleaning
    Meeting Rooms
    Laundry Service
    Concierge
    Multilingual Staff
    Outdoor pool
    Children Activities (Kid / Family Friendly)
    Shuttle Bus Service
    Wheelchair access
    Paid Internet
    Breakfast included
    Banquet Room
    Self-Serve Laundry
    Conference Facilities
    Babysitting
    Non-Smoking Hotel
    Indoor pool
    Breakfast Available
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    Room features
    Suites
    Non-Smoking Rooms
    Air Conditioning
    Family Rooms
    Minibar
    Good to know
    HOTEL STYLE
    Luxury
    Quiet
    HOTEL CLASS
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    Location
    Full view
    Getting there
    Sanya Airport22 mi
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    Reviews (271)
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    Show reviews that mention
    All reviews private pool tripadvisor reviewers garden view villa beautiful hotel chinese restaurant villa type rooms are gorgeous other hotels duty free mall house keeping kids club beautiful beach buggy resort hainan gm television
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    1 - 5 of 107 reviews
    Reviewed 1 week ago
    the worst Conrad experience ever

    the place looks fine, just bad maintenance, some of the pools are abandoned. The hardware is okay, the service is the terrible part. When the roof have water leakage problem, it took them a long time to fix it. By fixing, they just pull the...More

    Date of stay: December 2018
    Thank jasonchenaz
    Hotel's Favorite
    Reviewed June 23, 2018
    Service with a smile

    Stayed in a Garden view Villa it was so comfortable I didnt want to come home. A big thank you to Marry Q (house keeping) she was absolutely amazing. It was a delight to open the door each morning to see her friendly smile, couldn't...More

    Date of stay: June 2018
    Thank 297,412
    Response from Richard G, General Manager at Conrad Sanya Haitang BayResponded July 25, 2018
    Google Translation

    亲爱的 297412 很高兴阅读您对您...More

    Reviewed July 29, 2018
    When loyalty lets you down

    Stayed at the Conrad as I am a gold Hilton member and I have to say this would have to be one of my worst Hilton experiences. At the start check in was so so slow and the fact that the staff member could speak...More

    Date of stay: July 2018
    Thank alastair4
    Response from Richard G, General Manager at Conrad Sanya Haitang BayResponded August 2, 2018

    Dear Alastair4, Thank you for providing this feedback on your recent stay with us at Conrad Sanya Haitang Bay. I was disappointed to learn of the various experiences that you have clearly articulated and would like to apologize for these issues, which affected your stay...More

    Reviewed June 5, 2018 via mobile
    Vacation

    Our first vacation to Hainan Sanya, the hotel is superb. Nice amenities, room is big and clean, my son love the bath tub and private pool. The beach is also nice and hotel staffs are helpful. The hotel is better Big that you need buggy...More

    Date of stay: June 2018
    Thank joelo4
    Response from Richard G, General Manager at Conrad Sanya Haitang BayResponded June 7, 2018

    Dear Joel, Thank you for taking the time to write this review on our hotel. The team and I are really glad to read how much you enjoyed your stay. We look forward to being of service to you again in the future if your...More

    Reviewed March 27, 2018
    Excellent service and great location

    Ideally located with a beautiful beach and professional courteous staff. Beautiful comfortable villas and great breakfast. Also within close proximity to the Duty Free Mall and guests of Conrad enjoy an extra 5% discount off designer brands such as Gucci, Prada, etc.More

    Review collected in partnership with Conrad Hotels & Resorts
    Date of stay: March 2018
    Thank janetjchang
    Response from Richard G, General Manager at Conrad Sanya Haitang BayResponded March 30, 2018

    Dear janetjchang. Thank you for your kind comments. Whilst it is indeed true that our location in Haitang Bay is very convenient for may attractions, that fact that you appreciated our staff as 'very courteous' was even more important to us. Thank you and we...More

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    Questions & Answers
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    hkam623
    December 16, 2017|
    Answer
    Response from Richard G | Property representative |
    Dear hkam623. Yes, we heat the pools during winter months. Looking forward to welcoming you to Conrad Sanya Haitang Bay one day. Best regards, Richard.
    0
    Votes
    Room Tips
    "worst experience"
    jasonchenaz
    1 week ago
    Read review
    "the kids activity location in next hotel ( same owner) not in the same hotel and villa with ocean view is..."
    Andraws
    Sep 8, 2016
    Read review
    "The garden pool villas are best, good value and very private."
    CBHK88
    Aug 7, 2016
    Read review
    "The bungalows were a knock out!"
    Mac-Mann1
    Jun 27, 2016
    Read review
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    PRICE RANGE
    $174 - $480 (Based on Average Rates for a Standard Room)
    ALSO KNOWN AS
    conrad sanya haitang bay hotel sanya
    LOCATION
    ChinaHainanSanyaHaitang Bay
    NUMBER OF ROOMS
    92
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