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Pullman Oceanview Sanya Bay Resort & Spa

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#23 of 1,245 Hotels in Sanya
Certificate of Excellence
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Pullman Oceanview Sanya Bay Resort & Spa
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263 Reviews from our TripAdvisor Community

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Showing 94: English reviews
Ottawa
Level Contributor
54 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

The service, decor, selection of food of the hotel is very good. Staff was attentive. My room was very nice, soaking in the tub with a view of the ocean was heavenly! Good selection of pools and a special tunnel leading to the beach area. Unfortunately the quality of hotel guests could not be controlled by the hotel. One morning,... More 

Helpful?
Thank jlam3
Danny Y, General Manager at Pullman Oceanview Sanya Bay Resort & Spa, responded to this review

Dear jlam3, Warm greetings from Pullman Oceanview Sanya Bay and thank you very much for taking some of your time and sharing your recent experience with us here on TripAdvisor. I am glad to read that you enjoyed your stay with us. We always strive to exceed our expectations and I know that your review will serve as an encouragement... More 

London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 17, 2016

Stayed at the Pullman Oceanview Sanya for 4 nights with family (3 children aged 5 - 11) and we all had a wonderful time. The Pullman service was excellent, the staff well mannered and so much smiles...its so nice to see smiles on all their faces.. like they are really happy to see us. The rooms were good decent sizes... More 

Helpful?
1 Thank valerinacox
Danny Y, General Manager at Pullman Oceanview Sanya Bay Resort & Spa, responded to this review

Dear valerinacox, Warm greetings from China’s tropical paradise – Sanya. First of all thank you very much for staying with us during your recent visit to Sanya. I am absolutely delighted to read that you and your family thoroughly enjoyed your stay with us. We have already posted your review on our staff notice board and I am sure that... More 

1 review
5 of 5 stars Reviewed July 15, 2016 via mobile

Very helpful and polite staffs, when we just arrived at the other entrance through the Cantonese restaurant, one of their staff, Rita, she showed her enthusiasm trolling the travel cases and guiding us to the check-in counter. Continental buffet breakfast had a lot of variety of food provided. The environment of the hotel is clean and tidy, swimming pools are... More 

Helpful?
Thank Chan M
Danny Y, General Manager at Pullman Oceanview Sanya Bay Resort & Spa, responded to this review

Dear Chan M, Warmest greetings from tropical paradise Sanya and thank you very much for taking some of your valuable time and sharing your recent experience with us here on TripAdvisor. I am delighted to read that you thoroughly enjoyed your stay with us. I have already personally thanked Rita for going the extra mile when you arrived and I... More 

Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 7, 2016 via mobile

The Pullman at the SANYA bay has everything, hotel, apartments and even villas. It has its own beach, a mini water park with slides, 3 swimming pools, a beautiful garden for walks with unique sculptures , endless children playgrounds and organized activities, consistently good food esp in the Chinese restaurant , very tasty BBQ (ask Peter the cook, to serve... More 

Helpful?
Thank Dankittraveller
Danny Y, General Manager at Pullman Oceanview Sanya Bay Resort & Spa, responded to this review

Dear Dankittraveller, Warm greetings from Pullman Oceanview and thank you very much for your kind review. It fills me with pride to read that so many of my colleagues left an impression on you. I have already shared your feedback with them and I know that it will motivate not only them but all of us as we always strive... More 

Singapore, Singapore
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 4, 2016

Stayed 2 nights in the hotel. Location wise it is somewhere in the middle of most popular tourists spots so its good for leisure movement. Awesome customer services consistently, no excessive signs of wear and tear in infrastructure, however all the international sockets in my room were faulty. (i didn't bring along my travel adapter, expecting the hotel of this... More 

Helpful?
Thank TypicalSgporean
Danny Y, General Manager at Pullman Oceanview Sanya Bay Resort & Spa, responded to this review

Dear TypicalSgporean, Warm greetings from sunny Sanya and thank you very much for sharing your recent experience with us here on TripAdvisor. I am delighted to read that you enjoyed your stay with us; please rest assured that I have already shared your comments with the team and I am sure this will serve as a motivation for all of... More 

2 reviews
2 of 5 stars Reviewed June 13, 2016

The actual property features are great - fab pool and nice big rooms. Property overall felt new and clean. Unfortunately this is where our enjoyment ended. The customer service and experience was beyond bad. Next to no English language service and constantly told "no" when trying to order food and beverages. Upgrading to an executive lounge room wasn't worth the... More 

Helpful?
Thank jetsetterjuss
Gilles H, Hotel manager at Pullman Oceanview Sanya Bay Resort & Spa, responded to this review

Dear xxx, Greetings from sunny Sanya and thank you for your review. I am disappointed to read that your stay with us did not meet your expectations; please except my sincerest apologies for this and please rest assured that I will be working with my colleagues to prevent future occurrences. I believe I actually introduced myself to you when we... More 

Hong Kong, China
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 3, 2016

Well appointed hotel under the leadership of GM Richard, Manager Jan and Welcome Manager JoJo.The hotel is beautifully designed that makes for a luxurious get away. It's in good location close to the airport, city centre and the beach. The room was spacious and comfortable. The Chinese food was gourmet and delicious. Love the hotel and come back after 4... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank wltam013
Gilles H, General Manager at Pullman Oceanview Sanya Bay Resort & Spa, responded to this review

Dear wltam013, Warmest greetings from sunny Sanya and take you very much for sharing your recent experience at Pullman Oceanview Resort here on TripAdvisor. I am delighted to read that you thoroughly enjoyed both of your stay with us and that some of our employees went above and beyond their duties to make you feel welcome. Rest assured that I... More 

Austin, Texas
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 4, 2016 via mobile

Took a risk not staying in Yalong Bay with all the higher end hotels, and was pleasantly surprised by the Pullman! It's an easy 20 mins away from the airport, in the Sanya Bay area. While not as picturesque as Yalong, the area is bustling with a decent beach. Pullman is situated where you can see most of the East... More 

Helpful?
1 Thank awt_atx
Gilles H, General Manager at Pullman Oceanview Sanya Bay Resort & Spa, responded to this review

Dear awt_atx, Warm greetings from Pullman Oceanview Sanya Bay and thank you very much for your review. I am glad to read that you and your family enjoyed your stay with us. Our new indoor and outdoor kids facilities have just been opened recently and I am happy to know that you and your kids enjoyed them. I also would... More 

Irvington, New York
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 23, 2016

Spent two night at the Pullman in Sanya and enjoyed the hospitality and comfort. Most of all I enjoyed the beautiful views of the South China Sea. The staff is helpful and attentive. While a large hotel, it is well maintained and clean. I intend to go back.

Helpful?
Thank J T
Gilles H, General Manager at Pullman Oceanview Sanya Bay Resort & Spa, responded to this review

Dear J T, Warmest greetings from sunny Sanya and thank you very much for taking some of your time to review your recent experience with us here on TripAdvisor. I am delighted to read that you thoroughly enjoyed your stay with us and I am glad that you intend to come back to stay with us again for your next... More 

London, United Kingdom
Level Contributor
370 reviews
218 hotel reviews
common_n_hotel_reviews_1bd8 276 helpful votes
5 of 5 stars Reviewed February 3, 2016 via mobile

After a very lacklustre stay at the Pullman Zhangjiajie, I was a little apprehensive staying here. Thankfully things started well at check in when the lovely manager noticed me checking in, and swiftly took over. I was the only Accor Platinum that night, and I had incredible service. I was whisked off to an upgraded suite and had a very... More 

Helpful?
Thank A380fan
Richard R, General Manager at Pullman Oceanview Sanya Bay Resort & Spa, responded to this review

Dear A380fan, Warmest greetings from Pullman Oceanview Sanya Bay and thank you very much for taking some of your time to share your recent experience with us here on TripAdvisor. It is always a pleasure to receive such a positive review, especially if it comes from one of our most valued Platinum guests. Your review has already been shared with... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Pullman Oceanview Sanya Bay Resort & Spa

Address: No.158 Sanya Wan Road, Sanya 572000, China
Location: China > Hainan > Sanya
Price Range: $97 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Pullman Oceanview Sanya Bay Resort & Spa 4.5*
Number of rooms: 469
Reservation Options:
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Also Known As:
Pullman Oceanview Sanya Bay Resort And Spa
Pullman Oceanview Sanya Bay Hotel Sanya
Pullman Oceanview Sanya Bay Resort & Spa Hainan
Hotel Style:
#13 Top resorts Hotel in Sanya
#20 On the Beach Hotel in Sanya
#20 Spa Hotel in Sanya
#21 Best Value Hotel in Sanya
#23 Luxury Hotel in Sanya
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