Pullman Oceanview Sanya Bay Resort & Spa
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No.158 Sanya Wan Road, Sanya 572000 China
COVID-19 update: See the added health and safety measures this property is taking.Read more
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$305
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Traveler (2141)
Dining (248)
Room & Suite (91)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 08/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Pullman Oceanview Sanya Bay Resort & Spa
Updated 08/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#1 of 1,499 hotels in Sanya
Location
Cleanliness
Service
Value
Travelers' Choice
See why so many travelers make Pullman Oceanview Sanya Bay Resort & Spa their resort of choice when visiting Sanya. Providing an ideal mix of value, comfort and convenience, it offers a luxury setting with an array of amenities designed for travelers like you.
The rooms offer a flat screen TV, air conditioning, and a minibar, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease.
Pullman Oceanview Sanya Bay Hotel features room service and a concierge. In addition, as a valued Pullman Oceanview Sanya Bay Resort & Spa guest, you can enjoy a pool and an on-site restaurant that are available on-site. Guests arriving by vehicle have access to free parking.
If you like seafood restaurants, Pullman Oceanview Sanya Bay Hotel is conveniently located near Spring Garden Seafood Plaza, 168 Seafood PaiDang, and YouYiSheQu Seafood GuangChang 6Pai 2Hao.
If you’re looking for things to do, you can check out Yemeng Gallery (0.5 mi), which is a popular attraction amongst tourists, and it is within walking distance.
We’re sure you’ll enjoy your stay at Pullman Oceanview Sanya Bay Resort & Spa as you experience all of the things Sanya has to offer.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Tennis court
Kids stay free
Parking
Wifi
Hot tub
Infinity pool
Adult pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Rooftop bar
Babysitting
Children Activities (Kid / Family Friendly)
Kids club
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Concierge
Non-smoking hotel
Butler service
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Modern
Languages Spoken
Chinese
Location
Full view
Contact
No.158 Sanya Wan Road, Sanya 572000 China
Name/address in local language
Getting there
Rental CarsSee all Sanya rental cars
4,638Reviews49Q+A47Room tips
Reviews
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Popular mentions
This hotel surprised me. Had a lot to do around the hotel, it’s mostly for families and VERY kid friendly. Our room was good, we enjoyed the pool and beach. Ran into a little problem when ordering some food due to my allergy but that happens a lot in China. The manager Jennifer was more than responsive and fixed the situation, she did a good job. I’d highly recommend this hotel for families with children. Couples maybe not as much. Fun tip: go to beach, walk forty two minutes to the left and find a fish market, haggle for prices and you can get a great dinner at decent prices.
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Date of stay: October 2020Trip type: Traveled as a couple
1 Helpful vote
Helpful
Response from danny yeo, General Manager at Pullman Oceanview Sanya Bay Resort & Spa
Responded Oct 7, 2020
Dear robertgatti, Thank you for your comments regarding your stay at the Pullman Oceanview Sanya Bay Resort & Spa. It is always a pleasure to receive positive feedback, and we are glad to note that you were very satisfied with our friendly service, our management team, the design, decoration, exteriors, landscaping, swimming pools and the cleanliness of our hotel and the facilities, especially highlighting our staff’s English language proficiency. Your nice feedback will serve as an encouragement to all our team members as we strive to continuously improve the quality of our services to our guests. Thank you again for sharing your experience and for recommending us to everyone on Tripadvisor, and our team look forward to your return visit in the future. Yours sincerely, Danny JC Yeo General Manager
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+1
Our hotel experience was largely positive. We enjoyed the grounds, pool area and the Red Sun Bar the most. There is also an underground passage to get you from the resort to the Sanya Bay Beach. The breakfast buffet offered a good mix of Western and Chinese breakfast food. This hotel could really be great and we found that we enjoyed the resort area but the hotel does need to inspect rooms and areas of the hotel better. We were disappointed in our check in experience and the cleanliness of a couple areas. We were allowed to check in early which was great! However, we booked a non smoking room and the first room smelled like an ash tray so we called the service desk and they said they would fix this right away. We waited patiently for 20 minutes then called again requesting assistance. The second room they showed us smelled of stale pizza rolls then the third room was good enough but there was no power so we had to wait for someone to come fix it. We went to the pool and I cut my hand on a piece of glass on the edge of the pool as soon as I went in and had to seek out first aid. The life guards on duty did not seem prepared and I was left standing awkwardly by a life guard station while my hand slowly dripped blood on the pool deck. They cleaned the cut, patched me up and got the pool vacuum out to clean up the area where I had cut myself which was good to see. We went out for dinner, enjoyed the rooftop bar and came back to a death rattle of a sound coming from the AC, found the toilet was leaking and smelled of urine and some of the light switches did not work. We decided it was too late to request a room change and slept as best we could. We left all this on a comment card and handed it into the front desk and they did look concerned but said nothing. They called us within five minutes of leaving to confirm it was us that had left the comment card and that was it. Had this hotel not had so many great amenities and friendly staff we would have rated this hotel much lower but again our experience was largely positive.…
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Date of stay: August 2020Trip type: Traveled with friends
Helpful
Response from danny yeo, General Manager at Pullman Oceanview Sanya Bay Resort & Spa
Responded Aug 12, 2020
Dear deanosaur89, Thank you for your comments regarding your stay at the Pullman Oceanview Sanya Bay Resort & Spa. We are glad to note that you were very satisfied with our grounds, pool area, the Red Sun Bar, breakfast, amenities and staff service. At the same time, we are very sorry that some parts of your experience did not meet your expectations. Please allow me to express my sincere apologies. We have shared your feedback on your comment card at the management meeting this morning, as we attach great importance to your feedback. Please be assured that we have a strict cleaning & checking procedures on all our rooms, and as per your highlights, we will certainly strengthen the airing and cleaning of the rooms, as well as the detail inspection of the facilities that you especially mentioned. Rest assured, we will strengthen our staff training further to improve their efficiency during this high season. We are very sorry for the great inconvenience caused at the swimming pool. We will conduct a stringent check on the swimming pool area immediately and strengthen the daily safety inspection to avoid this from happening again. We appreciate your high ratings especially on our great amenities and our staff friendliness despite some of your unpleasant encounters and we assure you will work hard to ensure we get your full ratings if and when you come in your next visit. At Pullman, we strive to provide a superior service experience for every customer. Therefore your feedback is very important to us .Please be assured that we will take the appropriate measures to address the problems and prevent future occurrence. Thank you again for sharing your experience and we look forward to your return visit in the future. Yours sincerely, Danny JC Yeo General Manager
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Pros: Spa treatments were awesome (maybe create some special offers) Facilities for children AMAZING - incl waterpark, trampoline park, fish feeding, swimming pool with inflatables. View from the apartment was stunning and the balcony bath was a real treat. Hotel grounds are kept exceptionally well - beautiful restful gardens and planting. Cons: Despite no smoking signs on the outside eating area, customers often smoked, disturbing our fresh air at breakfast. Staff should be empowered to be able to deal with this. We asked a staff member to talk to one of the smokers but she did not appear to have the authority to make him stop. Cleanliness - glass around the rooms and hotel lobby/communal areas are very grubby. Toilets need bleaching. Sinks and plug holes should be cleaned and bleached.…
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Date of stay: August 2020
Value
Cleanliness
Service
Room Tip: Deluxe apartment is fantastic for families with older children as you get 2 bedrooms with...
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Helpful
Response from danny yeo, General Manager at Pullman Oceanview Sanya Bay Resort & Spa
Responded Aug 12, 2020
Dear I3733FBannag, Thank you for your comments regarding your stay at the Pullman Oceanview Sanya Bay Resort & Spa. We are glad to note that you were very satisfied with our Spa treatments, the children's facilities, our rooms and grounds. At the same time, we are very sorry for the great inconvenience caused by other guests smoking outside the eating area. Please allow me to express my sincere apologies to you. We don't have no smoking signs in the outdoor areas, but if it affects other guests, we will try our best to persuade smokers to stop smoking. About the cleanliness you mentioned, we do have strict regular cleaning procedures in place, however, we will remind our staff to strengthen the cleaning process, and also the suggestion of the bleaching of the areas concerned. At Pullman, we strive to provide a superior service experience for every customer. Therefore your feedback is very important to us .Please be assured that we will take the appropriate measures to address the problems and prevent future occurrence. Thank you again for sharing your experience and we look forward to your return visit in the future. Yours sincerely, Danny JC Yeo General Manager
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I would like to express my gratitude to Bear and Lina at the Red Sun bar at level 17, among of all the people that were super friendly to us, they are the best! The hotel is not the most luxury property on the island, but that’s not what you are paying for! We came here mostly because of the reviews on TripAdvisor, and we were pleasantly surprised that our expectations were exceeded. Great pools, sea swim is monitored by security and life guard - and they really care about you! Not only managers like Eric on level 17, but also all the employees are friendly and professional. I love to come to places like this where people are sincere and friendly. Thank you guys for making my stay a proper one in spite of my fear being a foreigner in China’s in the middle of pandemic. I did not think I would come back to Sanya with all the options around the world - but now, even when all this craziness is over - I would be back here because of the great staff!!…
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Date of stay: August 2020
Helpful
Response from danny yeo, General Manager at Pullman Oceanview Sanya Bay Resort & Spa
Responded Aug 9, 2020
Dear OlegSkorokhod, Thank you for your comments regarding your stay at the Pullman Oceanview Sanya Bay Resort & Spa. It is always a pleasure to receive positive feedback, and we are glad to note that you were very satisfied with our service and the swimming pools, especially the praises for Bear ,Lina and Eric , of their high level of service. At Pullman, we are committed to providing professional and personalized services to our customers. It's our honor to provide you with a wonderful stay experience. I will definitely share your feedback with our team, and it will certainly serve as an encouragement to all our team members to strive forth and to continuously improve the quality of our services to our guests. Thank you once again for sharing your experience and we look forward to your return visit in the future. Yours sincerely, Danny JC Yeo General Manager
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+1
The definition of a wonderful hotel! Modern decor, beautiful landscape and layout. This is the Sanya expats will love! It is a retreat from the stares, a retreat from the swimming caps, a retreat from crowded beaches, a retreat from Western food done wrong! Fantastic blend of western and Asian breakfast food - Even a Kids Buffet corner with offerings available at a toddler level! Tunnel to the beach English speaking staff and bilingual signs! Speakers in bathroom area Pillow menu Well placed room amenities- Safe, robes, slippers, umbrella, iron, ironing board AND Yoga mat Bathtub looks completely out of place in photos online, but there are room dividers to enclose the whole bath area. Seriously dark room curtains 107 breakfast buffet(15usd) All pools are heated Nice variety of pool options: Kids pool 1.5 meter "adult pool" tucked behind all the kiddies pool almost a good place to relax if you don't mind the sounds of children crying below Swim up bar pool Sitting pool which looks like it was once jacuzzi Pool access rooms Afternoon Tea then Happy Hour then All You Can Drink -pretty much insuring you will visit the 17th floor at some point in your trip🙂 They didn't just put resort in their name- There are Karaoke booths off the lobby, Entertain area on 1st floor with 4 poker rooms, 1 pool table in billard room, cinema, 3D shooting range, small game area, ample size yoga room, small gym. This would be a great place for a company to host Team Building/Staff Appreciation events as there is a Conference Center/grand ballroom off to the left of lobby with its own driveway and check in desk. Con The bed is surprisingly hard so take advantage of the pillow menu! There is mattress pad on top but it doesn't help. With a long list of pros and only one con, I would definitely come here again! Suggestions: Rooms should come with beach/pool towels and definitely more info in the room about towel service provided at pool and beach. More signage at elevator explaining which one goes where - not all of them take you to 17th floor sky bar and first floor breakfast buffet. With such ample balcony space- upgrade the chairs to chaise/lounge chairs Lobby is considered 3rd floor, but signage explaining that is off to the side in the elevator and not by the elevator buttons. Entertainment area is down played. The only info for it in the room is found in the back of the menu book and there is no mention of tennis court, movie room, yoga room, game rooms, etc. …
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Date of stay: July 2020Trip type: Traveled solo
2 Helpful votes
Helpful
Response from danny yeo, General Manager at Pullman Oceanview Sanya Bay Resort & Spa
Responded Jul 22, 2020
Dear SerenityBless, Thank you for your very detailed comments regarding your stay at the Pullman Oceanview Sanya Bay Resort & Spa. It is always a pleasure to receive positive feedback, and we are glad to note that you were very satisfied with our modern decoration, beautiful landscape and layout, breakfast, the tunnel with direct access to the beach ,English speaking staff, bilingual signs, the room, afternoon tea and happy hour at the 17th floor, and our entertainment facilities. At the same time, we are sorry that our bed did not meet your expectations. Please allow me to express my sincere apologies. For your information, our bedding is an international brand, while some people prefer a hard bed, others prefer soft. Our housekeeping team will try their best to balance this by adjusting with additional covers on your bed for a comfortable experience. We attach great importance to every guest's suggestions and feedback. We have bath towels in the guest rooms as well as pool towels at the pool and the beach, and our guests do not have to bring room towels to the pool or the beach for their convenience. We have a hotel service directory in the drawer of the hotel room desk which describes in detail all services provided, including the entertainment facilities, restaurants and rooms , however, we will review the content as per your suggestion. About the signage in the elevators and also the upgrade of the balcony chairs to lounge chairs, we will definitely review your suggestions to ensure our guests’ experience is prioritize when using our facilities. At Pullman, we strive to provide a superior service experience for every customer. Therefore your feedback is very important to us .Please be assured that we will take the appropriate measures to address the problems and hope that you can see our progress in the future. Thank you again for sharing your experience and for recommending us to everyone on Tripadvisor, and our team look forward to your return visit in the future. Yours sincerely, Danny JC Yeo General Manager
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PRICE RANGE
$72 - $110 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pullman oceanview sanya bay hotel sanya, pullman oceanview sanya bay resort and spa
LOCATION
ChinaHainanSanyaSanya Bay
NUMBER OF ROOMS
469
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Claim Your Listing Frequently Asked Questions about Pullman Oceanview Sanya Bay Resort & Spa
Which popular attractions are close to Pullman Oceanview Sanya Bay Resort & Spa?
Nearby attractions include Sanya Bay (0.6 miles), Sanya Beauty Crown Cultural Exhibition Center (4.9 miles), and Sanya JieFang Lu BuXingJie (4.2 miles).
What are some of the property amenities at Pullman Oceanview Sanya Bay Resort & Spa?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Pullman Oceanview Sanya Bay Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pullman Oceanview Sanya Bay Resort & Spa?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at Pullman Oceanview Sanya Bay Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Pullman Oceanview Sanya Bay Resort & Spa?
Conveniently located restaurants include Linjie Xiangwei Seafood Restaurant, Casa Mia Italian Restaurant, and Cucina Italian Restaurant.
Are there opportunities to exercise at Pullman Oceanview Sanya Bay Resort & Spa?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Pullman Oceanview Sanya Bay Resort & Spa have an airport shuttle?
Yes, Pullman Oceanview Sanya Bay Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Pullman Oceanview Sanya Bay Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Pullman Oceanview Sanya Bay Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does Pullman Oceanview Sanya Bay Resort & Spa have any great views?
Yes, guests often enjoy the harbor view available here.