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InterContinental Sanya Resort

#9 of 1,243 Hotels in Sanya
Certificate of Excellence
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InterContinental Sanya Resort
InterContinental Sanya Resort
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345 Reviews from our TripAdvisor Community

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Showing 152: English reviews
Level Contributor
56 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

We have lived in China for three years with extensive travel in Asia, and I am also an IHG Spire Elite. We loved this resort. It exceeded out expectations in several areas: property was expansive and beautifully maintained, excellent restaurants (really exceeded expectations), helpful and friendly staff, wonderful room. Only improvement would be that the outdoor swimming pools were very... More 

Helpful?
Thank Ron L
Beat K, General Manager at InterContinental Sanya Resort, responded to this review

Dear Ron L, Thank you very much for taking your time to write about your experience in our hotel. I am delighted to learn that you enjoyed our resort and services. We are aware of the high temperature issue in the pools especially in the afternoons. We take your suggestion with pleasure and review our water exchange schedule. The currents... More 

Hong Kong, China
Level Contributor
78 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

This is a behemoth of a hotel. Everything is big - the grounds, the rooms, the breakfast spread, sprawling pools, kids playing area and the beach but sadly the quality of delivery, from food to the rooms to the playing areas, just wasn't there. As this is a hotel geared towards a certain market segment expect queues and crowds everywhere... More 

Helpful?
Thank Navitimer1881
Beat K, General Manager at InterContinental Sanya Resort, responded to this review

Dear Navitimer1881, Thank you very much for taking your time to highlight your experience in our hotel. I regret that you encountered some not up-to-par service deliveries from our employees. I understand your frustration and assure you that our training department as well as our managers are working hard on improving service delivery and attitudes of our newly arrived trainees.... More 

Shanghai Region, China
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Really enjoyed our stay in a one bedroom villa. The club lounge was excellent and the lounge manager Ann went out of her way to satisfy all our requests. My only negative comment would be that some of the furniture is getting a little worn out. Otherwise amazing place. Thanks for a great holiday!

Helpful?
2 Thank Dean A
Beat K, General Manager at InterContinental Sanya Resort, responded to this review

Dear Dean A Thank you very much for taking your time to share your experience in our resort. I am delighted to hear that you enjoyed your holiday and our club team took good care of you. We are continuously working on upgrading our furniture. We are aware that proper maintenance is necessary to keep our hotel and its rooms... More 

Lund, Sweden
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We stayed at the hotel as a family in three generations. Everything was perfect for all of us. The hotel service was wonderful, the pool perfect for all ages and the location also very good. The restaurants were good and showed a large variety.

Helpful?
Thank Katarina R
Ottawa
Level Contributor
97 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed June 15, 2016

We spent one night at the InterCon prior to moving to Yalong Bay and didn't have much a chance to explore the property. Rooms were large and very comfortable with a view overlooking the grounds and beyond, and staff were most accommodating. Most of the front desk staff spoke English; others understood well and were always willing to help. We... More 

Helpful?
Thank gripbic45
Geoffrey R, General Manager at InterContinental Sanya Resort, responded to this review

Dear gripbic45 Thank you for choosing to stay at the Intercontinental Sanya Resort. We appreciate your kind comments regarding our friendly service . We will pass this to our team. We are also happy to hear that you enjoyed our large guest rooms , Club Intercontinental and Beer Factory BBQ. Thanks again and we hope when you return you will... More 

Bavaria
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 9, 2016

During our last trip through China we got a gap in our schedule for some days. So we made a short-term decision to come to this place. And it was best decision we could do. We booked a 4 days stay in the Club-Intercontinental area. As platinum member we got an upgrade to a suite. So far so good. But... More 

Helpful?
Thank Jumah
Geoffrey R, General Manager at InterContinental Sanya Resort, responded to this review

Dear Jumah Thank you for choosing to stay at the Intercontinental Sanya Resort. We are very pleased to hear that you were delighted with the Club Intercontinental service and our friendly team. As a Platinum Ambassador you are very important to us and we will always dedicate ourselves to ensuring your benefits are delivered and your loyalty is enhanced. Thanks... More 

London
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed June 8, 2016

We stayed in Club rooms in May and loved everything from the design of the rooms with their own plunge pools through to the many great restaurants and wonderful friendly service. It was our son's birthday and Ann in the Club lounge went out of her way to ensure he got special treatment throughout the resort including two birthday cakes... More 

Helpful?
Thank LondonAdventurer
Geoffrey R, General Manager at InterContinental Sanya Resort, responded to this review

Dear LondonAdventurer Thank you for choosing to stay at the Intercontinental Sanya Resort. We are very happy to hear that you enjoyed your stay and were satisfied with the guest rooms, Club Intercontinental service and breakfast variety. It was my great pleasure to meet you and I look forward to welcoming you back to sunny Sanya some time. Thanks again... More 

Hong Kong, China
Level Contributor
279 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
3 of 5 stars Reviewed June 3, 2016

There are so many great things to say about the Intercontinental in Sanya but there are also a number of bad points that really bring the place down. So the good (or the great!) The resort itself and the location - it's a really lovely modern resort, great rooms, beautiful location on the bay ( much better than Yalong Bay)... More 

Helpful?
Thank Chris H
Geoffrey R, General Manager at InterContinental Sanya Resort, responded to this review

Dear Chris H Thank you for choosing to stay at the Intercontinental Sanya Resort. I am happy to hear that you enjoyed the resort facilities and the friendly service. However it is disappointing to learn that our cuisine on this occasion did not meet your expectations. I will review your feedback with our culinary team to ensure our standards become... More 

Sydney, Australia
Level Contributor
131 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
5 of 5 stars Reviewed April 6, 2016

We could have stayed forever at this place where everyone is treated as a special guest. The staff were so outstanding that my wife wanted to take everyone back to Australia with her. From check-in to departure the service was incredibly personal and attentive, No detail was lost on wonderfully trained staff. We are out of superlatives to describe the... More 

Helpful?
Thank Winston D
Geoffrey R, General Manager at InterContinental Sanya Resort, responded to this review

Dear Winston and Jan Thank you for choosing to stay at the Intercontinental Sanya Resort. We are very happy to hear that you enjoyed your stay and I will pass on your kind comments to our team. It is our pleasure to meet such interesting and delightful guests such as yourselves. I hope you continue to enjoy your travels and... More 

A TripAdvisor Member
5 of 5 stars Reviewed April 3, 2016 via mobile

We enjoyed dinner in meditterainian restaurant, cuisine& drinks were great. Hotel has amazing coast line, internal layout is good. Also after dinner concierge&girl-trainee helped a lot to order taxi as it was holiday and very complicated to find a car. Great hotel, friendly staff!

Helpful?
Thank A TripAdvisor Member
Geoffrey R, General Manager at InterContinental Sanya Resort, responded to this review

Dear Intercontinental Sanya Resort guest, Thank you for choosing to visit the Mediterraneo restaurant at the Intercontinental Sanya Resort. We are happy to hear that you enjoyed the food, drinks and service. I will pass on your comments to our Executive Chef Cedric who is from southern France and grew up eating and cooking Mediterranean cuisine. Thanks again and we... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
InterContinental Sanya Resort occupies one of the most beautiful locations in Sanya – Xiao Dong Hai. Surrounded by pristine white sands and majestic mountains, this resort offers guests inspiring views from every room. Beautiful water features and water gardens throughout the resort create a serene yet stylish ambience. InterContinental Sanya Resort offers 343 rooms including 24 beachside villas, and guests can lounge in four swimming pools, dine in seven restaurants and bars, unwind in our soothing SPA InterContinental or choose from one pillar free ballroom and seven inspiring meeting rooms. ... more   less 

Additional Information about InterContinental Sanya Resort

Address: No.1 Zhouji Road, Sanya 572000, China
Location: China > Hainan > Sanya
Price Range: $131 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Sanya Resort 5*
Number of rooms: 343
Reservation Options:
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Also Known As:
Intercontinental Sanya Hotel Sanya
InterContinental Sanya Resort Hainan
Hotel Style:
#3 Romantic Hotel in Sanya
#5 Business Hotel in Sanya
#5 Top resorts Hotel in Sanya
#7 Family Hotel in Sanya
#9 Luxury Hotel in Sanya
#9 Spa Hotel in Sanya
#9 On the Beach Hotel in Sanya
#36 Best Value Hotel in Sanya
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