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Grand Soluxe Hotel and Resort Sanya

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Grand Soluxe Hotel and Resort Sanya
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211 Reviews from our TripAdvisor Community

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Showing 10: English reviews
Sydney, Australia
Reviewed September 9, 2014

This hotel is not a 5 star hotel. Maximum 3. Staff does not speak any English. Room cleanliness, especially toilet/bathroom - 0 out of 5! Terrible urine smell, mould, soap spots on the walls and floor, hair... Disgusting. I had a chance to see how they clean the room - everything was cleaned with same dirty piece of clothes. We...

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Helpful?
1Thank Irina P
Reviewed August 31, 2013

This is the worst hotel I have ever stayed in. I'm genuinely perplexed by the positive reviews - they must have extremely low standards. I have stayed in 2* hotels in Greece that have been more enjoyable than this poor excuse for a 'resort'. The staff are extremely unhelpful and often rude when you try your hardest to communicate with...

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3Thank LorenzoMingus
New York City, New York
Reviewed August 29, 2013

I cannot recommend this hotel. While I certainly don't expect every staff member to speak English, communication was impossible most of the time. While convenient to the beach, the hotel is approx 30-40 min by taxi from the city. This problem is compounded by the fact that the food at the hotel is largely inedible - that's if they have...

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1Thank Kevin C
Stavanger, Norway
Reviewed August 27, 2013

Stayed for ten days in end of august 2013. Almost everyone got sick from the food. the breakfast buffet was "ok" but the rest was overpriced and had low standard. Almost no one in the staff talked english. The hotell was repainted inside and it smelled paint in the lobby and the corridors. My room was very noisy from something,...

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Thank OsloPG
Berlin, Germany
Reviewed August 26, 2013

Stayed here in August 2013 for a couple of weeks and was not impressed. The food was pretty abysmal and hygiene standards were far from ideal. The staff have only a very limited grasp of English, which can make even the most basic of requests very arduous and time consuming. There is nothing to do in the immediate vicinity of...

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Thank Kyle L
St. Petersburg, Russia
Reviewed May 5, 2013

We visited Grand Solux in march, 2011. Excellent equipment, spacious room, balcony with thermal bath, teapot and chinese tea))), amazing lobby, If you want to go anywhere, you can ask the receptionists to order your a taxi (it is the most convinient way to go out), also at the reception you can change currency. Enjoy your stay here!

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Thank 2_antonia
Zhenjiang, China
Reviewed May 2, 2013

I was very pleased with this hotel! Having travelled around China for about 8 months, I've stayed in several different types of hotels, from budget to classy, but this hotel is at the top of my list. Though pricey (I came during the Chinese May holiday), I felt that it was worth it. The rooms are amazing, modern and very...

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1Thank afunkychicken
Shanghai, China
Reviewed March 16, 2012

We were offered a room (mid-July, 2011) for only 500 yuan a night. Got a large bedroom with double bed, one with the splendid sea view. The room was very large, cosy and comfortable. Everything was perfect room wise. Breakfast is excellent: a buffet with everything you need for an european or american breakfast (unlimited bacon and eggs yum). Don't...

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Thank Clemdjc
Tel Aviv, Israel
Reviewed August 21, 2011

The Hotel is big and relatively new, The rooms are roomy and comfortable. The shower is great however I had to ask to replace the Shampoo since they didnt provide new unless requested. Breakfast is OK , same food every day. Location of the hotel is 20 minutes from town so if ou come for a holiday and do not...

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Thank smoshe
Reviewed May 11, 2010

The hotel is nice considering the price. The staff was friendly but the problem was they really don't speak any English. I think they mainly cater to Chinese, Russians and Koreans. The hotel is located a little far from the downtown area (if that matters to you). There seems to be a growing trend of fogged glass bathroom walls. It...

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2Thank mid_atlantic2east
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Tennis Court
Room types
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Grand Soluxe Hotel and Resort Sanya

Address: No.196 Sanya Bay Road, Sanya 572000, China
Location: China > Hainan > Sanya
Price Range: $57 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Soluxe Hotel and Resort Sanya 5*
Number of rooms: 312
Reservation Options:
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Also Known As:
Grand Soluxe Hotel And Resort Sanya Hainan
Hotel Style:
#58 Luxury Hotel in Sanya
#66 Best Value Hotel in Sanya
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Questions & Answers

Here's what travelers have asked, with answers from Grand Soluxe Hotel and Resort Sanya staff and other travelers.
2 questions
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Questions? Get answers from Grand Soluxe Hotel and Resort Sanya staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“stay away from this hotel”
 of 5 bubbles OsloPG, Aug 27, 2013 | Read review
“The cheaper rooms all have a view of what is effectively a building site, which backs onto the aiport runway.”
 of 5 bubbles 57kylel, Aug 26, 2013 | Read review
“The "sea view" room is fantastic. It costs a little more but it's well worth it, seeing as the "garden view" apparently sucks (saw it from the corridor windows).”
  • Evening view from our room
 of 5 bubbles Clemdjc, Mar 16, 2012 | Read review
“Ask for sea side”
 of 5 bubbles smoshe, Aug 21, 2011 | Read review
4 of 4
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