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Sheraton Zhongshan Hotel

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Sheraton Zhongshan Hotel
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178 Reviews from our TripAdvisor Community

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Showing 93: English reviews
Hong Kong, China
Reviewed 6 days ago NEW

Stayed in Sheraton Zhongshan for 2 nights last week. Pro: 1. Good location, within 5 minutes' walking distance to Shopping Center and Walking Street 2. Clean and spacious room with nice view of the river and city 3. Value-for-money rooms 4. Reception service and housekeeping service excellent Cons 1. Poor breakfast - choice is limited. Quality of food is poor....

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Helpful?
Thank lucy123115
Una T, Online Manager at Sheraton Zhongshan Hotel, responded to this review

Dear guest, thanks for choosing Sheraton Zhongshan Hotel and your precious comments on us, we do apologize for your unhappy experience in our hotel and will give feedback to relevant departments to improve. We wish to see you again and experience our improvement.

London, United Kingdom
Reviewed 4 weeks ago via mobile

Stayed one night there and it was a weekend, looked quite some local events going so the lifts were quite busy. Gym was empty and smelled like no one used it for a long time. It is well equipped though. The pool looked pretty nice facing probably the best view of the city. I had a deluxe river room with...

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Helpful?
Thank Summer S
Una T, Online Manager at Sheraton Zhongshan Hotel, responded to this review

Dear guest, thank you for your share and suggestion. We will continue to improve the quality of service. We are looking forward to your next stay!

London, United Kingdom
Reviewed October 21, 2016

This is probably one of the better hotels in the area, however in terms of a Sheraton it was kind of a let down. We got given rooms on the 11th floor and15th floor, despite 2 people having SPG Platinum status (SPG floor was 19-22), no mention of club lounge, or any extra amenities. We even booked a Suite, so...

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Helpful?
Thank HK_Traveller05
Una T, Online Manager at Sheraton Zhongshan Hotel, responded to this review

Dear guest, thanks for choosing Sheraton Zhongshan Hotel and your precious comments on us, we do apologize for your unhappy experience in our hotel and will give feedback to relevant departments to improve. We wish to see you again and experience our improvement.

Lausanne, Switzerland
Reviewed October 21, 2016 via mobile

I have spent 2 nights and I have to say that the room was very nice, the service at the reception and the bar was quite friendly. The only area they could improve is the breakfast where I think they should have better and more variety of bread and as well the pastry were pretty average.

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Helpful?
Thank Guido U
Una T, Online Manager at Sheraton Zhongshan Hotel, responded to this review

Dear guest, thank you for your share and suggestion. We are glad to hear that you spent a good time in our hotel. We will continue to improve the quality of service. We are looking forward to your next stay!

Auckland, New Zealand
Reviewed September 4, 2016

We came to Zhongshan to visit friends and we stayed only for two nights. The hotel is located in the centre of the city. Our room was on the 23rd floor overlooking the city with its river. We didn't see any convenient store, supermarket or restaurant near the hotel. We had our meals in the hotel. There's a Starbucks opposite...

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Helpful?
Thank Purplefantast
Una T, Online Manager at Sheraton Zhongshan Hotel, responded to this review

Dear guest, thanks for your share and praise. We are glad to hear that you enjoyed your stay with us. We are looking forward to your next stay.

Guangzhou, China
Reviewed August 16, 2016

I stayed in Rm 1706 the night before last and as soon as I opened the door an overpowering smell of mould and toxicity entered my nostrils. The airconditioning wasn't very good and the sheets and carpet were all moist and manky. As it was late and I was exhausted, I asked the staff to come and open the window...

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Helpful?
Thank ybizchina
Una T, Online Manager at Sheraton Zhongshan Hotel, responded to this review

Dear guest, thanks for choosing Sheraton Zhongshan Hotel and your precious comments on us, we do apologize for your unhappy experience in our hotel and will give feedback to relevant departments to improve. We wish to see you again and experience our improvement.

Batu, Indonesia
Reviewed August 15, 2016 via mobile

I stayed two night at june'15 ... So big hotel, front office working so good, make our check in so fast and efficient ... Spacious room ... Twin beds queen size make us sleep well ... Truly spacious rooms and bathroom I ever stay ... So clean and good room service ...

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Helpful?
Thank Sujud H
Una T, Online Manager at Sheraton Zhongshan Hotel, responded to this review

Dear guest, thanks for your sharing. We are glad to hear that you are satisfied with hotel and your suggestions are really important to us. We will keep improving and waiting to see you next time!

Reviewed July 27, 2016

Stayed here with the Sinorama tour and wish we had more than one night here. The room was just clean, large and the bathroom one of the best ever!!! The dinner in the hotel at night was by far the best we had in the 16 day tour. Would highly recommend.

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Helpful?
Thank Harry W
Una T, Online Manager at Sheraton Zhongshan Hotel, responded to this review

Dear guest,thank you for choosing Sheraton Zhongshan Hotel.It`s our honor knowing that you enjoyed your stay with us. Sheraton Zhongshan Hotel located in the center of Zhonghsan, close to Qijiang Park with quiet environment.We are the best choice for you in Zhongshan,looking for your next stay with us!

Reviewed July 25, 2016

I was just looking for a quiet place to escape Hong Kong for 36h. I had a great experience with this hotel. Nice room (28 floor view on the river). Breakfast and lunch buffer offered a large choice of western and Asian cuisine options. Staff has been very helpful at every moment of my stay and had great English skills...

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Helpful?
Thank Claire V
Una T, Online Manager at Sheraton Zhongshan Hotel, responded to this review

Dear guest,thank you for choosing Sheraton Zhongshan Hotel.It`s our honor knowing that your guests enjoyed their stay with us.Sheraton Zhongshan Hotel located in the center of Zhonghsan, close to Qijiang Park with quiet environment.We are the best choice for you in Zhongshan,looking for your stay with us!

Brisbane
Reviewed June 13, 2016

Manages to present clean fresh rooms - even for picky non-smokers! And a swimming pool with water... After nine days of fairly indifferent Chinese food I admit that the buffet dinner and breakfast were pure luxury.

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Helpful?
Thank TwoOnTrip
Una T, Online Manager at Sheraton Zhongshan Hotel, responded to this review

Dear guest, thank you for your share and suggestion. We are glad to hear that you spent a good time in our hotel. We will continue to improve the quality of service. We are looking forward to your next stay!

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Enjoy a warm welcome at the Sheraton Zhongshan Hotel, an exciting new hotel conveniently located in a complex that contains dining, entertainment, and retail shopping in the city's central business district. Ideal for both business and leisure travelers, we are within walking distance of commercial buildings, Zhongshan's famous pedestrian street and shopping bazaars. We’re also just 75 minutes by ferry from Hong Kong and a two-hour drive from Guangzhou, Shenzhen, Zhuhai, and Macau.Make yourself at home in our 362 extra large guest rooms, including 44 suites, each thoughtfully appointed with the comfy Sheraton Sweet Sleeper® Bed to ensure a restful night's sleep. Additional facilities include a fully-equipped health club, full service spa, and almost 2250 square meters of meeting space with 12 separate meeting rooms. Two restaurants are offered, including an all-day dining eatery and a Chinese restaurant. Our comfortable lobby bar will be a great place to relax.Zhongshan is a city known for its hot springs, scenic sights, and delicious cuisine. Explore it while staying at a hotel that will feel just like home, the Sheraton Zhongshan Hotel. ... more   less 

Additional Information about Sheraton Zhongshan Hotel

Address: North of Qijiang Park, No.28 Xidi Road, Shixi District, Zhongshan 528403, China
Location: China > Guangdong > Zhongshan
Price Range: $90 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Zhongshan Hotel 4.5*
Number of rooms: 362
Reservation Options:
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Hotel Style:
#2 Luxury Hotel in Zhongshan
#3 Business Hotel in Zhongshan
#6 Best Value Hotel in Zhongshan
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Zhongshan Hotel staff and other travelers.
5 questions
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San Diego, CA
23 days ago

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Questions? Get answers from Sheraton Zhongshan Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Face the river side”
 of 5 bubbles lucy123115, 6 days ago | Read review
“ask for a high floor room with river view”
 of 5 bubbles 824clairev, Jul 25, 2016 | Read review
“upper floor, lake view”
  • 夜景
  • 夜景
  • 日間景致
  • 行政樓層雙床間
 of 5 bubbles Milchan, Jun 1, 2016 | Read review
“Very nice, would have liked an extra night.”
 of 5 bubbles CarolynMcI, Mar 25, 2016 | Read review
“Use your SPG membership the hotel people are not proactive”
 of 5 bubbles Lecram01, Jan 23, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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