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InterContinental Shenzhen

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#3 of 2,352 Hotels in Shenzhen
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InterContinental Shenzhen
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1,117 Reviews from our TripAdvisor Community

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Showing 340: English reviews
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Amazing views and friendly staff makes this one of my favorite hotels to visit while traveling in south east Asia! Large size rooms, most of which have a great balcony. Restaurants are excellent and have great service

Helpful?
Thank Allan A
Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear Allan A, Thank you very much for staying at InterContinental Shenzhen and for your nice comment. I was delighted to receive it and glad to know that you enjoy to stay with us. We will definitely keep up the good work and improve our products as well as service continuously in order to make sure our distinguished guests like... More 

Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Went to this hotel as a weekend gateway with family. The hotel has a spanish theme which is nicely handled ( this kind of theme tends to be overdone in some hotel in China). Been in this hotel before and as a gold ambassador, i received a nice upgrade. The check in and check out service is speedy and professional.... More 

Helpful?
Thank Lai E
Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear Lai E, thank you for your comments. I was delighted to receive it and glad to know that you enjoy to stay with us. We will definitely keep up the good work and improve our products as well as service continuously in order to make sure our distinguished guests like you will have a pleasant experience when staying at... More 

Level Contributor
81 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here on business, a very unusual hotel, friendly staff but such a strange theme - Spanish with Red furnishings throughout and bull's horns and cut out Bulls in the gardens, the room was comfortable with a lovely large bathroom but the carpet was old and the Yellow Brick Road carpet in the hall ways to the rooms was... More 

Helpful?
Thank Shelley B
Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear Shelley B, thank you for your comments and your recognition to our staff. Regarding the transportation you mentioned, please rest assured we will report this to the person in charge of the third Company and they will take some actions about it. We will also offere you 30% discount for the hotel limousine service to go to Hong Kong... More 

Singapore, Singapore
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I do not mind that this hotel is a bit out of the way from Lo Wu. Every time I visit Shenzhen, whether for business or leisure, I head straight for the InterContinental without a second thought. This is the third time I have stayed here and every time I am impressed by the service standard. This time I finally... More 

Helpful?
Thank Glenn T
Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear Glenn T, thank you for your support for InterContinental Shenzhen. It is my great pleasure and honour knowing an esteemed guest like you enjoyed staying with us . Please rest assured that I have shared your comment with our team, We will definitely keep up the good work and improve our products as well as service continuously in order... More 

Level Contributor
309 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Located between 2 downtowns of Shenzen, quiet area. It has a large open swimming pool, unfortunately i had no time to try. It is ok to jog in the morning 2-3 km one way, the sidewalks are wide enough and well taken care of. Mind the traffic. It's not too busy by a large city standards, but driving habits could... More 

Helpful?
Thank Ksksksksks
Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear Ksksksksks, Thank you very much for staying at InterContinental Shenzhen and for your nice review. I was delighted to receive it and glad to know that you enjoy to stay with us. Please rest assure i have share the comments with our team and neccessary action will be taken immediatly, thank you again for your comment, we will definitely... More 

New Delhi, India
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a large hotel. And circuitous too - a maze of corridors. However, they have done an amazing job to keep the quality up to the name garnered over the years. For an international hotel though the staff does not quite understand English that well. Minus one for that. Overall, it was a satisfying couple of nights stay for... More 

Helpful?
Thank Ravneet_Kotwal
Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear Ravneet_Kotwal, Thank you for your support for InterContinental Shenzhen. It is my great pleasure and honour knowing an esteemed guest like you enjoyed staying with us especially our food, bed and staff. We are extremely grateful for your comments. We will enhance the English training to our staff and improve our products as well as service continuously in order... More 

Qingdao, China
Level Contributor
136 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Simply astonishing hotel with beautiful Spanish themed decor. Pool is the best on Shenzhen, the Brazilian restaurant absolutely top and the rooms are huge and fantastic quality. Added to this the great service of the staff who did everything to correct a mistake by one of their colleagues resulting in a very happy customer!

Helpful?
Thank pietchina
Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear pietchina, Thank you for your support for InterContinental Shenzhen. It is my great pleasure and honour knowing an esteemed guest like you enjoyed staying with us especially our Spanish theme decor, pool, room, food and service. We are extremely grateful for your comments. We will definitely keep up the good work and improve our products as well as service... More 

Hong Kong, China
Level Contributor
72 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A great hotel for a weekend getaway! This Hotel is not near the traditional shopping areas of Lo Wu and Lao Jie or Dong Men but it is a great place for a stay-cation if you like the idea of a weekend away from home. Whilst you are there pop in to two theme park attractions - Windows Of The... More 

Helpful?
Thank Elaine Y
Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear Elaine Y, Thank you very much for staying at InterContinental Shenzhen and for your nice review. I was delighted to receive it and extremely grateful for your comments. We will definitely keep up the good work and improve our products as well as service continuously in order to make sure our distinguished guests like you will have a pleasant... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

Spent a weekend there in August, enjoyed sunbaking and swimming at the artificial beach. The continental breakfast is exceptional, great food, view and service. The location is convenient for walking to a shopping mall.

Helpful?
Thank Mark N
Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear Mark N, Thank you for your comments. I was delighted to receive it and glad to know that you enjoy to stay with us especially the swimming pool, breakfast and service. We look forward to welcoming you back to the InterContinental Shenzhen in the not too distant future. Once again, thank you very much for your support as always.... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

It's my first times stay in InterContinental Shenzhen. Thanks Miss Christy, she is very nice lady with good service. There has clean room and wonderful room view, and delicious room service food. I like here, when I stay here, the feeling is just like back home. It will be my first choice in Shenzhen.

Helpful?
Thank eleven11ava
Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear eleven11ava, Thank you for your comments. I was delighted to receive it and glad to know that you enjoy to stay with us. Please rest assured that I have conveyed my deep appreciation with our staff Christy for her outstanding service. We will definitely keep up the good work and improve our products as well as service continuously in... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
When InterContinental Shenzhen opened on the Shenzhen Bay Hotel site, it not only preserved the legend s original façade, it honoured its innovative spirit by becoming China s first luxury hotel to adopt a mesmerizing Spanish theme. The Shennan Road address is minutes from Overseas Chinese Town, Meridian View Centre and the Futian business district. ... more   less 

Additional Information about InterContinental Shenzhen

Address: No.9009 Shennan Avenue, Nanshan District, Shenzhen 518053, China
Location: China > Guangdong > Shenzhen > Shenzhen High-tec Industrial Park
Price Range: $197 - $343 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Shenzhen 5*
Number of rooms: 540
Reservation Options:
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Also Known As:
Intercontinental Shenzhen Hotel Shenzhen
Hotel Style:
#2 Spa Hotel in Shenzhen
#3 Luxury Hotel in Shenzhen
#5 Business Hotel in Shenzhen
#44 Best Value Hotel in Shenzhen
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