We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

InterContinental Shenzhen

#8 of 2,327 Hotels in Shenzhen
Certificate of Excellence
Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
InterContinental Shenzhen
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

983 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 301: English reviews
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We moved to this hotel after first having suffered a night at another nearby hotel that had no purpose being a hotel. The Intercontinental is a fine hotel and now my goto hotel when in Shenzhen. The staff are attentive and friendly. Like many hotels in China the checkin process seems to be laborious so wear comfortable shoes. The rooms... More 

Helpful?
Thank TinkyHolloway
Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear TinkyHolloway, thank you for sharing with us your recent experience with the InterContinental Shenzhen. We are thrilled to hear that you enjoyed staying with us especially our staff, service and room. We look forward to welcoming you back to the InterContinental Shenzhen where you may be assured of our best possible attention at all times. Once again, thank you... More 

Hong Kong, China
Level Contributor
41 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

-massive hotel with banqueting and multi event facilities -check in was smooth and was upgraded to a suite as an IHG platinum. Checked in at 10am and my room was ready! Had late check out at 4pm too -room was tastefully decorated and in great condition, as expected -had lounge access, and this was a good lounge. Good variety happy... More 

Helpful?
Thank JohnnyS_HK
Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear JohnnyS_HK, thank you for taking the time to convey your comments regarding your recent experience with the InterContinental Shenzhen. It is my absolute pleasure and honour that you enjoyed staying with us. We look forward to welcoming you back to the InterContinental Shenzhen. Once again, thank you very much for your support as always. With best regards, Paul Hugentobler... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Visited Shenzhen and stayed with my family at the Intercon Shenzhen. The hotel is in Spanish Theme with a Warship decoration. It is near a shopping mall that can buy almost everything. Also it is very convenient that near the metro station. Rooms are clean and good facilities, especially for the outdoor pool.

Helpful?
Thank Andrew C
Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear Andrew C, thank you for sharing with us your recent experience with the InterContinental Shenzhen. It is my great pleasure and honour knowing you enjoyed staying with us especially our rooms, facility, location and outdoor pool. We look forward to welcoming you back to the InterContinental Shenzhen where you may be assured of our best possible attention at all... More 

San Francisco, California
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed June 1, 2016

My recent stay in the Intercontinental Shenzhen was excellent. The room was on a high floor and had a lovely view over the pool. The room was starting to age a little, but still much better than many worldwide hotels I've visited. I always enjoy the property here; it's picturesque and clean. The gym is well equipped, and not too... More 

Helpful?
Thank G V
Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear G V, thank you for taking the time to convey your comments regarding your recent experience with the InterContinental Shenzhen. It is my absolute pleasure and honour that you enjoyed staying with us especially our room, gym and our service. We look forward to welcoming you back to the InterContinental Shenzhen. Once again, thank you very much for your... More 

Beijing, China
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 21, 2016

I had some issues with one of the rooms smelling of some mechanical material and the front desk was happy to switch rooms for me. Keep in mind that the rooms on the East Wing vs. the West Wing are quite different so if you have opportunities to visit multiple times you can try rooms on either side. A few... More 

Helpful?
Thank Donald S
Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear Dds d, thank you for sharing with us your recent experience with the InterContinental Shenzhen. It is my great pleasure and honour knowing you enjoyed staying with us especially our indoor and outdoor pools and our convenient location. We look forward to welcoming you back to the InterContinental Shenzhen where you may be assured of our best possible attention... More 

Melbourne, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 17, 2016

We recently visited Shenzhen and stayed at the Intercontinental Hotel for 3 nights from 30 April 2016. This was the occasion of our wedding celebration, so things were a little hectic. At first things went off the rails. We had booked our wedding reception for the evening at this hotel and had booked a hotel room for 3 nights. The... More 

Helpful?
Thank Stormwater123
Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear Stormwater123, thank you for sharing with us your recent experience with the InterContinental Shenzhen. We feel sorry that the check-in experience did not meet your expectation. We have immediate investigate and will strengthen the communication between our staff. Although the experience was not great, however, it is my great pleasure and honour knowing you enjoyed staying with us especially... More 

Shenzhen, China
Level Contributor
52 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed May 16, 2016

We stayed here for a three night mini-getaway. Very pleasant experience and an outstanding time. If you have not been to China be prepared for damp musty rooms, air con that maxes out at about 78 degrees, babies urinating in the pool while parents watch, a maintenance staff who's chief qualification is an ability to stare and say "i don't... More 

Helpful?
Thank srminchina
Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear srminchina, thank you for taking the time to convey your comments regarding your recent experience with the InterContinental Shenzhen. We are glad to know that you have a very pleasant experience and outstanding time with us. Regarding the swimming pool and bathrobe issue you mentioned, we take it seriously and have our team look into it immediately, please rest... More 

Boston, MA
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 24, 2016

I stayed there for business twice. Very nice room, great gym, and there is a huge selection for the buffet breakfast. Service was very good - first class hotel. The downside was that my room was pretty far away from the lobby, but then again I needed the exercise. Don't worry - it's not as bad as a room at... More 

Helpful?
Thank NATraveler2014
Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear NATraveler2014, I greatly appreciate you taking the time for sharing with us your staying experience with the InterContinental Shenzhen. Always glad to hear our esteemed guests enjoyed staying with us as it is our goal to consistently provide superior service and delicacies to our distinguished guests. We look forward to welcoming you back to the InterContinental Shenzhen again in... More 

Palm Coast, Florida
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 22, 2016 via mobile

I have traveled for 40+ years. I have never stayed at a better hotel. The accommodations were exquisite. I ate in three of the eight restaurants and the food was excellent. However, the best of any part of the hotel was the customer service. There was not one employee that did not give 100% of their effort to making sure... More 

Helpful?
Thank sandy a
Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear sandy a, thank you for your comments. I was delighted to receive it and glad to know that you enjoy to stay with us. Please rest assured that I have conveyed my deep appreciation with our staff especially Eric and Anna for their outstanding service. We will definitely keep up the good work and improve our products as well... More 

Nashua, New Hampshire
Level Contributor
115 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed April 15, 2016

I stayed here for a conference in Shenzhen recently, and I found the hotel to be very good. I always look for more in a 4 or 5 star hotel, and this one delivered. My room was spacious, quiet and very clean. The bed was very comfortable, with lots of pillows. The bathroom was great, with a large deep tub... More 

Helpful?
Thank roberto_jose_10
Paul H, General Manager at InterContinental Shenzhen, responded to this review

Dear roberto_jose_10, thank you for sharing with us your recent experience with the InterContinental Shenzhen. It is my great pleasure and honour knowing you enjoyed staying with us especially our room facilities, restaurants and service. We look forward to welcoming you back to the InterContinental Shenzhen where you may be assured of our best possible attention at all times. Once... More 

Questions? Get answers from hotel staff and past guests. Ask a question

490 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (421)
Viewed
Hotel & Grounds (65)
Viewed
Pool/Beach Area (38)
Viewed
Dining (21)
Viewed
View from Room (14)
Viewed
Family/Play Areas (2)
Viewed
Room/Suite (44)
Viewed
Bathroom (22)
Viewed
Other (215)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (69)
Viewed
Bathroom (2)
Viewed
Room/Suite (27)
Viewed
Hotel & Grounds (12)
Viewed
Dining (15)
Viewed
Pool/Beach Area (3)
Viewed
Other (10)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Shenzhen hotels
Civic Center
The Ritz-Carlton, Shenzhen
The Ritz-Carlton, Shenzhen
#1 of 2,327 in Shenzhen
4.5 of 5 stars 596 reviews
Shenzhen High-tec Industrial Park
The Westin Shenzhen Nanshan
The Westin Shenzhen Nanshan
#13 of 2,327 in Shenzhen
4.5 of 5 stars 407 reviews
Four Seasons Hotel Shenzhen
#5 of 2,327 in Shenzhen
4.5 of 5 stars 163 reviews
Show Prices
Show Prices
Show Prices
Luohu Port
Grand Hyatt Shenzhen
Grand Hyatt Shenzhen
#4 of 2,327 in Shenzhen
4.5 of 5 stars 560 reviews
Luohu Port
Crowne Plaza Hotel & Suites Landmark Shenzhen
Huanggang Port
Futian Shangri-La Shenzhen
Futian Shangri-La Shenzhen
#10 of 2,327 in Shenzhen
4.5 of 5 stars 756 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
When InterContinental Shenzhen opened on the Shenzhen Bay Hotel site, it not only preserved the legend s original façade, it honoured its innovative spirit by becoming China s first luxury hotel to adopt a mesmerizing Spanish theme. The Shennan Road address is minutes from Overseas Chinese Town, Meridian View Centre and the Futian business district. ... more   less 

Additional Information about InterContinental Shenzhen

Address: No.9009 Shennan Avenue, Nanshan District, Shenzhen 518053, China
Location: China > Guangdong > Shenzhen > Shenzhen High-tec Industrial Park
Price Range: $170 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Shenzhen 5*
Number of rooms: 540
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, TripOnline SA, Hotwire, Ctrip TA, Odigeo, Agoda, Hotels.com, Expedia, Travelocity, IHG, Priceline and HotelTravel.com so you can book your InterContinental Shenzhen reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Shenzhen Hotel Shenzhen
Hotel Style:
#5 Business Hotel in Shenzhen
#6 Spa Hotel in Shenzhen
#8 Luxury Hotel in Shenzhen
#48 Best Value Hotel in Shenzhen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay