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Four Points by Sheraton Shenzhen

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#24 of 2,352 Hotels in Shenzhen
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Four Points by Sheraton Shenzhen
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590 Reviews from our TripAdvisor Community

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Showing 219: English reviews
Shanghai, China
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Everything is OK and the price is just right. Location is right >> if your workplace is in Futian Free Trade. also close to HK/Chinese border/Futian Checkpoint Metro station Location is bit off >> if you are looking for night life, bars and dining place etc as there is nothing much to do in and around the hotel - downtown... More 

Helpful?
Thank manoharm7
FourPointsShenzhen1, General Manager at Four Points by Sheraton Shenzhen, responded to this review

Dear manoharm7, Thank you for choosing to stay with us and leave the comments. We pleased to hear you enjoyed your stay. We look forward to welcoming you back in the near future. Kindly Regards Laura Dady General Manager More 

1 review
4 of 5 stars Reviewed 3 weeks ago

It is always the first choice for me when I travel to Shenzhen, I have lived in it many times, and I like this hotel. They provide big breakfast and the taste is very good. The staff are very friendly and enthusiastic, their service make me very comfortable. But sometimes it needs long time for checking in/out, this will make... More 

Helpful?
Thank 怡鹏 施
FourPointsShenzhen1, General Manager at Four Points by Sheraton Shenzhen, responded to this review

Dear 怡鹏 施, Thank you for sharing your experience with us regarding your recent stay. We are pleased to hear you enjoyed your time here. We look forward to welcoming you back in the near future. Kindly Regards Laura Dady General Manager More 

Hong Kong, China
Level Contributor
292 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

This has been my go to hotel for over 10 years. I have been a very loyal client and have stayed here over 100 nights. My last stay August 19th and 20th we found these small pin head sized bugs on every single wall in rooms 1357, 1360, 1456, 1452 and 1857. The magazine rack on the second Floor for... More 

Helpful?
Thank Derrick1230
FourPointsShenzhen1, General Manager at Four Points by Sheraton Shenzhen, responded to this review

Dear Guest, We are sorry to learn that your stay was not up to expectations. We truly appreciate your feedback on our shortfalls and we will take the necessary actions to ensure improvements are in place. Once again, we sincerely apologize for the dissatisfaction and we hope to have the chance to invite you back for a more deserving stay... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 21, 2016 via mobile

Stayed here last time I was in Shenzhen for 2 weeks. The rooms are nice and Clean along with great service. The lobby staff were very helpful and attentive!! There were two managers there that made my stay even more memorable. Mr Sangeet & Mr Kaddafi, both of these guys went above and beyond to make sure that my stay... More 

Helpful?
1 Thank Aranesh C
FourPointsShenzhen1, General Manager at Four Points by Sheraton Shenzhen, responded to this review

Dear Aranesh, Thank you for taking time to write to us. We are delighted to hear that you have enjoyed your recent stay. We truly appreciate your compliments on The Grill and Bar and wonderful service provided by Sangeet and Kaddafi. Looking forward to welcoming you back again in short time. Kindly Regards Laura Dady General Manager More 

Quezon City
Level Contributor
67 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed August 14, 2016 via mobile

The room was of a good size, clean and modern, with the typical Four Points style. Though the hotel was relatively new, the rooms and common areas were a bit run down and could probably use some freshening up. The hotel offered a fair choice of restaurants. The Chinese restaurant served excellent dimsum. The hotel bar was a pleasant place... More 

Helpful?
2 Thank valmun
FourPointsShenzhen1, General Manager at Four Points by Sheraton Shenzhen, responded to this review

Dear Guest, Thank you for staying with us and share your experience. We highly appreciate your comments and we are glad to learn you are satisfied with restaurants. For the shortfalls you have mentioned above, we will of course take the necessary actions to ensure improvements are in place. Once again, thank you for your feedback and we look forward... More 

Dubai, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 12, 2016

room was really good and bar stuff was really friendly and helpful Mr. sangeet and kaddafi was very helpful even after working hours ! specially if you visited shenzhen for first time )))) lobby stuff are nice! good location not far way from down town. gym and swimming pool are awesome .

Helpful?
2 Thank murad85
FourPointsShenzhen1, General Manager at Four Points by Sheraton Shenzhen, responded to this review

Dear Guest, We are delighted to receive your feedback regarding your stay with us. We pleased to hear you enjoyed your stay, especially the service, swimming pool, gym and location was convenient for your trip. Thank you for your kind words to Mr. Sangeet and Mr. Kaddafi. They have always been attentive to our guests' needs and we are proud... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 5, 2016

Room was good , room service was perfect, also there i met one manager Mr. Sangeet bikram very professional and welcoming person knows how to treat clients every time smiling which give positive wibe . all in all i like the stay there. regards Yasir Rasheed

Helpful?
2 Thank Yasir A
FourPointsShenzhen1, General Manager at Four Points by Sheraton Shenzhen, responded to this review

Dear Mr. Rasheed, Thank you for sharing your experience and we are pleased to hear of your enjoyable stay with us. Your positive feedback will help to further enhance our service culture spirit among the associates in encouraging us going the extra-mile in guest service. Thank you again for your kind effort and we looking forward to see you soon... More 

Bangkok, Thailand
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed July 28, 2016 via mobile

Whenever I come to Shenzhen, I stay here at the Sheraton. It is a wonderful hotel with giant suites in the West Tower for a very reasonable price. It is more like a condo than a hotel room. Walk-in his and hers closets, laundry room, full kitchen, living room, bedroom. The beds are top notch and shower is spectacular with... More 

Helpful?
1 Thank RUG8RB8
FourPointsShenzhen1, General Manager at Four Points by Sheraton Shenzhen, responded to this review

Dear Guest, Thank you for the kind review regarding your recent stay! We are very glad to learn that you had an enjoyable time at our hotel and also happy to learn you like our guest room, walk in closet and other facilities. We want to thank you for the amazing photos you shared with other guests, especially the one... More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 25, 2016

The Four Points is a good solid hotel very close to the Free Trade Zone (I walked to the FTZ every day although the hotel does lay on free transport at set times during the day). Breakfast is excellent, with a huge choice of foods to choose from. I ate in the bar a few times and food was average... More 

Helpful?
1 Thank Iain L
FourPointsShenzhen1, General Manager at Four Points by Sheraton Shenzhen, responded to this review

Dear Guest, Thank you for taking the time to leave us your kind feedback. We are delighted to hear that you have enjoyed your recent stay with us and overall, you are satisfied with our facility and service. We truly appreciate your comment and certainly look forward to welcoming you back again in short time. Kindly Regards Laura Dady General... More 

Hong Kong, China
Level Contributor
53 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed July 2, 2016 via mobile

Enviable location with just 10 minutes' walk from the shenzhen/ Hong Kong border control. Easy access to taxi and underground. Room is well furnished with variety of amenities and spacious bathroom. In-room dining also good with great variety and reasonable price. The only catch up would be the restaurant services as wine selections are limited and staff's menu knowledge are... More 

Helpful?
Thank 852NeverSleeps
FourPointsShenzhen1, General Manager at Four Points by Sheraton Shenzhen, responded to this review

Dear Guest, Thank you for sharing your experience with us regarding your recent stay. We are glad to hear you are satisfied with our location and guest room. We truly appreciate your kind comment and certainly look forward to welcoming you back again in the near future. Kindly Regards Laura Dady General Manager More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Location is Everything. Situated in the Futian Free Trade Zone, Four Points by Sheraton Shenzhen is just minutes away from the Huanggang and Futian border crossings with Hong Kong. In only 10 minutes you're in the city center, central business district, and the Shenzhen Convention & Exhibition Center. We're 20 minutes from attractions like Windows of the World and Splendid China, as well as the Louhu Railway Station. Plus, we're only 40 minutes from Shenzhen Bao'an International Airport (SZX) and 90 minutes from Hong Kong International Airport (HKG), easily accessible via taxi. Meeting Your Needs. With our Shenzhen Grand Ballroom and 14 function rooms, we have the space you need for a great event. Whatever the reason for your gathering, with complete catering services, natural lighting, excellent audiovisual equipment, and wireless High Speed Internet Access, your event is sure to be a success. Our five restaurants and bars offer a tasty selection of international and local dining. Our 24-meter outdoor swimming pool creates a spectacular visual impact, while a state-of-the-art health club has a 180-degree city view for an exciting exercise experience. Relax after a great workout in the separate plunge pools, steam rooms, and sauna rooms. Stay Your Way. Our 438 spacious guest rooms and suites are loaded with the features and extras we know you love. Keep hydrated with free bottled water daily, and wind down in front of the LCD flat screen television with a cup of hot coffee or tea. Get a great night's sleep on our plush Four Points signature bed. And if you need to take care of business, there's large workspace as well. ... more   less 

Additional Information about Four Points by Sheraton Shenzhen

Address: NO. 5 Guihua Road, Shenzhen 518038, China
Location: China > Guangdong > Shenzhen > Huanggang Port
Price Range: $92 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Four Points by Sheraton Shenzhen 4*
Number of rooms: 438
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Also Known As:
4 Points By Sheraton Shenzhen
Four Points By Sheraton Shenzhen Hotel Shenzhen
Sheraton Shenzhen
Four Points Shenzhen
Shenzhen Four Points
Shenzhen Sheraton
Hotel Style:
#15 Spa Hotel in Shenzhen
#24 Luxury Hotel in Shenzhen
#25 Business Hotel in Shenzhen
#30 Best Value Hotel in Shenzhen
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