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Crowne Plaza Hotel & Suites Landmark Shenzhen

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#10 of 2,712 Hotels in Shenzhen
Certificate of Excellence
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Crowne Plaza Hotel & Suites Landmark Shenzhen
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558 Reviews from our TripAdvisor Community

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Showing 323: English reviews
Reviewed 3 days ago NEWvia mobile

The hotel is ok, but the internet connection is really fantastic compared to all other hotels I ever used in china. Breakfast is more than good and the bed acceptable. For business maybe the best hotel in town.

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Helpful?
Thank Diego J. P
Hong Kong, China
Reviewed 1 week ago

This hotel has been my top choice over the past ten years of traveling to Shenzhen. European style room, huge king-size bed, spacious bathroom and most importantly warm staff really give me comfort during tiresome business travels. I went there for a last minute trip last week, and glad to find out it's still the same. Have stayed in many...

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Helpful?
1Thank robertye2017
Gary W, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Warming greetings from Crowne Plaza Hotel & Suites Landmark Shenzhen, thank you for choosing us as your stay place! We are overjoyed to learn you had a wonderful stay and appreciated our welcoming and friendly services. We couldn’t be more honored to know we have exceeded your expectations. We will keep improving our services and products, as well...

Reviewed 1 week ago via mobile

Excellent in guest service. The room was very clean. We came early and the room was not ready so we received an upgrade room without any charge. Excellent breakfast with a lot of food choices also for European people. Very helpful concierge. Very good location near Dongmen market and a metro station. It is my 4th time in this hotel....

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Helpful?
Thank Yoel R
Gary W, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you so much for taking the time to share your staying experience with us. We appreciate your positive comments and will share these with our team so that we can continue to improve our services. We look forward to welcoming you back upon your next visit to Shenzhen. Best wishes, Gary Warnock General Manager

New York City, New York
Reviewed 1 week ago

I stay at this hotel many times throughout the year, and ALWAYS stay here when I am in Shenzhen. The staff is wonderful, caring, friendly and professional. The hotel location is ideal for shopping, dining and transportation. There are several restaurants on site, and I have never been disappointed in their menu selection, food freshness or quality...always a treat after...

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Helpful?
Thank 631Vinnie75
Gary W, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you so much for your review of our hotel. Your compliment will be shared with our team and motivate us to continuously provide great service to all our guests. It was our pleasure having you stay with us and we look forward to extending our hospitality on your next visit. Best wishes, Gary Warnock General Manager

Chicago, Illinois
Reviewed 2 weeks ago

I was fortunate to end up at the Crowne Plaza Hotel & Suites Landmark in Shenzhen. the physical facility was very good. Yet manager, shift managers, and personel were excellent. What distinguished them is that they provided you with extraordinary care and service of a boutique character without being obtrusive and still sensitive to your every need. I was amazed...

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Helpful?
Thank cbitler
Gary W, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, We are delighted to read this beautiful review and we truly appreciate your compliments about the hotel services and the facilities. We couldn’t agree more that our passionate team members always strive to give their personal best and I know that they will appreciate your kind words. Thank you for your recommendations to stay at the Crowne Plaza...

Reviewed 2 weeks ago via mobile

I had a very goodexperience in Crowne Plaza Landmark Shenzhen. I stayed in this hotel for many years,and our company had a great comment with this hotel .Very good service. especially the front desk Joanne He and the lobby manager Diana han in the hotel.They are very helpful and friendly, and very good smile, I like this hotel very much,it...

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Helpful?
Thank AlanYu8613
Gary W, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you so much for taking the time to share your staying experience with us. We appreciate your positive comments and will share these with our team so that we can continue to improve our services. We look forward to welcoming you back upon your next visit to Shenzhen! Best wishes, Gary Warnock General Manager

Reviewed 3 weeks ago via mobile

This hotel is my first choice hotel in shenzhen, very nearby luohu border, I can book the hotel free shuttle van to luohu. Hotel staff are very responsive and the service is excellent,when i talk with their staffs the welcome cookies is good, Johnny specially sent one more bag of cookies to my room, room is quite old,but super clean...

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Helpful?
1Thank BaronZZ
Gary W, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you for sharing this positive review with us. We appreciate your compliments about the central location of the hotel, services and products. Your kind words about our team member Johnny is greatly appreciated and will be sure to share it with the team. We also appreciate you recommending to stay at the Crowne Plaza Hotel & Suites...

Kunming, China
Reviewed 4 weeks ago

I could have had free accommodation at another nearby hotel, but having been to that other hotel I opted for the Crowne Plaza instead. It was a good decision! Check in was prompt, efficient and friendly. Since I was prepaid with a combination of IHG points and cash there was only a small deposit required to cover incidentals. This location...

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Helpful?
Thank AllanPage
Gary W, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you for choosing Crowne Plaza Hotel & Suites Landmark Shenzhen and we are glad to know that your recent stay with us was wonderful. We are delighted to read this beautiful review and we truly appreciate your compliments about our hotel. We continuously strive to exceed our guests’ expectations and make it our ambition to make the...

San Francisco, California
Reviewed December 12, 2016

The hotel is nice and is quick 10 minute walking distance to the MTR station. There is a few malls around and relatively close to the Hong Kong border. It is a great place to stay for a couple nights to visit the city. The best part is the water pressure on the rain forest shower, this is probably by...

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Helpful?
1Thank Calvin N
Gary W, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Hotel & Suites Landmark. We are delighted that you are satisfied with our central location and the rainforest shower. Our hotel is located in the heart of Shenzhen’s bustling Luohu commercial and shopping district. You're 40 minutes' drive from...

Verona, Italy
Reviewed December 9, 2016

It is definitely my favourite hotel in LoWu area. Nice location with easy access to local services. Superb rooms always very clean. Nice buffet breakfast. All staff always very kind and ready to help.

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Helpful?
Thank gae d
Gary W, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you for taking time to share your experience with us. I feel very proud to read about your satisfaction with our hotel. It was our utmost pleasure to be your favorite hotel in Luohu area. Your recognition on our service is very appreciated, and we are glad to know that you like our hotel location and the...

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Crowne Plaza Hotel & Suites Landmark Shenzhen is located in the heart of Shenzhen's bustling LuoHu commercial and shopping district. What's more,we offer a first class selection of restaurant and bar venues,as well as range of recreational facilities that add to the quality of your stay.Notice:Please be advised that our pool will be closed between 18Dec, 2016 and 22Jan, 2017 for upgrading. ... more   less 

Additional Information about Crowne Plaza Hotel & Suites Landmark Shenzhen

Address: No. 3018 Nanhu Road, Luohu District, Shenzhen 518001, China
Location: China > Guangdong > Shenzhen > Luohu Port
Price Range: $102 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Hotel & Suites Landmark Shenzhen 5*
Number of rooms: 312
Reservation Options:
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Also Known As:
Crowne Plaza Hotel And Suites Landmark Shenzhen
Crowne Plaza Shenzhen
Shenzhen Crowne Plaza
Hotel Style:
#4 Business Hotel in Shenzhen
#7 Romantic Hotel in Shenzhen
#8 Spa Hotel in Shenzhen
#10 Luxury Hotel in Shenzhen
#23 Best Value Hotel in Shenzhen
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Hotel & Suites Landmark Shenzhen staff and other travelers.
3 questions
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Questions? Get answers from Crowne Plaza Hotel & Suites Landmark Shenzhen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“When I travel, I try to get rooms on upper levels and away from elevators & ice machines.”
 of 5 bubbles 631Vinnie75, 1 week ago | Read review
“Away from front street for quite room”
 of 5 bubbles tonyh844, Sep 17, 2016 | Read review
“non smoking room in high floor, but all rooms have same view”
 of 5 bubbles Parandi, Sep 14, 2016 | Read review
“Spend a few extra bucks and join the private club on the 26th floor, it is a great work space and conference room.”
 of 5 bubbles 195DavidA195, Sep 1, 2016 | Read review
“for disable person room 719 , room very quiet”
  • view from my room left side
  • fitness room
  • the oposite side of the bathroom
  • one part of the bathroom
  • room the other site
  • room
 of 5 bubbles Estelle-geek, Aug 31, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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