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Crowne Plaza Hotel & Suites Landmark Shenzhen

#7 of 2,328 Hotels in Shenzhen
Certificate of Excellence
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495 Reviews from our TripAdvisor Community

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Showing 284: English reviews
Dubai
Level Contributor
56 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Very comfortable one of the best Crown Plaza hotels. love the service, breakfast is the best. location is super for all matters, best shopping area. when in Shenzhen I will always stay at this hotel. try avoiding the pub I find it over priced.

Helpful?
Thank Shanika V
Singapore
1 review
5 of 5 stars Reviewed 6 days ago NEW

My recent return stay at the hotel was excellent; the staffs as usual are very helpful & hospitable. I always enjoy staying there (both for business & holidays). Despite having some renovations, the place is still very clean and noise levels are very much manageable.

Helpful?
Thank SCSIN1957
Diane W, Resident Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you so much for your review of our hotel. We are overjoyed to learn you had a great stay and appreciated our welcoming and friendly services. We couldn’t be happier to know we have exceeded your expectations. Moreover, our new elevators are upgraded already recently and we are horned to show you more convenient environment when you... More 

Bogota
Level Contributor
13 reviews
12 hotel reviews
5 of 5 stars Reviewed 1 week ago

I stayed for a weekend and my experience was very good. Spa is located in the hotel and offers different alternatives for a relax session. Gym is also very good and it is available 24 hours, I have to say that it is one of the cleanest gym ever!

Helpful?
Thank Cafema65
Diane W, Resident Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you very much for staying with us recently and taking the time to share your review with us. We are glad that you enjoyed your staying with us and gave such high recogniation on our spa and gym. Yuan Spa offers a perfect retreat area for both in-house guests and spa members, helping you to release physical... More 

2 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Nice and good place. Lobby is very poor, In general comfortable rooms but limited facilities in the hotel. Convenient location and easy to find. Small coffee shop with very limited selection and not good coffee. Warm environment Nice staff

Helpful?
Thank Ala K
Diane W, Resident Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you for taking the time to convey your comments regarding your recent experience with the Crowne Plaza Hotel & Suites Landmark Shenzhen. We are delighted to learn that you are satisfied with our location and service. Our hotel is located in the heart of Shenzhen’s bustling Luohu commercial and shopping district. With an average room size of... More 

Ahmedabad, India
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have been travelling for only 3 years and have had good experiences staying in Hotels rating from 3 to 5 Stars. I have stayed at other Crowne Plaza Hotels as well but this one was the best till date. As a member we were upgraded to the biggest Suite by the staff but one of the new staff members... More 

Helpful?
Thank Mohammad Anas Q
Diane W, Resident Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you for staying in Crowne Plaza Hotel & Suites Landmark Shenzhen. It's our great honor to serve you! Your kind words about our hotel has touched all the staff a lot and it is also glad to know that our efforts to provide exceptional service are appreciated by those who receive it. I'd like to thank you... More 

La Jolla, California
Level Contributor
109 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

An older hotel, it is well-maintained and was undergoing some renovation on the elevators when we stayed here. Pros: Spacious and airy room with lots of windows and light Very quiet, can't hear the neighbors except when they are walking by in the hallway Very clean Quiet air conditioning Comfortable firm king-size bed with pillow-top mattress and good linens Nice... More 

Helpful?
Thank ElleLaJolla
Diane W, Resident Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you very much for choosing our hotel during your business trip and we are thrilled to know you had a pleasant stay and enjoyed our services. Your encouragement motivates us to continuously provide great service to all our guests. Also, I would like to extend my sincere apologies for elevators shortfalls you experienced in our hotel. As... More 

Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

It's a nice property with nice indoor pool and good bar. Hotel staff are friendly and top of that they can speak English. Rooms are bigger with nice amenities provided. Near door is the shopping district with lot of local and international restaurants. The excess to the property is nice and very near to Hk boarders. Please visit or book... More 

Helpful?
Thank deepakk422
Diane W, Resident Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear Deepak, Please accept our kindly greeting from Crowne Plaza Hotel & Suites Landmark Shenzhen. We are glad to see your high recogniation on our hotel and thank you for appreciating the facilities, service and location. The Health Club at our hotel offers a heated 18 meter indoor swimming pool together with a state of the art gym with "Life... More 

Gold Coast, Australia
Level Contributor
158 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We alwaysseek to stay in a different hotel when visiting Shenzhen. We were pleasantly surprised with the Crowne Plaza as it appears to havebeen built and maintained better than some of its competitors. The exterior of the hotel is modern. The lobby area is large, well finished and decirated and inviting. Reception staff were friendly and efficient. We had booked... More 

Helpful?
Thank Trevor B
Peter P, Resident Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you for sharing your experience at the Crowne Plaza Hotel & Suites Landmark Shenzhen and giving high recogniation to our hotel. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your positive feedback will serve as a great motivation... More 

San Francisco, California
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 22, 2016

Very nice front desk staff, good size room. We stayed 3 nights and back for 1 more night, because we brooked the one of the tour from next door. 5 mines to sub-way station. They also can exchange currency.

Helpful?
Thank chow218
Peter P, Resident Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you for sharing your experience at the Crowne Plaza Hotel & Suites Landmark Shenzhen. We are glad to learn that you are statisfied with our staff, room and location.Our hotel is located in the heart of Shenzhen’s bustling Luohu commercial and shopping district. With an average room size of 60 square meters, all rooms are designed with... More 

Singapore, Singapore
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed June 11, 2016 via mobile

Stayed two nights, room 1806. We had a great experience, well beyond expectations Make sure you print out the hotel name and address (in Chinese) if you plan to arrive by taxi--we had a bit of trouble with this. Hotel is older but well maintained. Service (front desk, lobby bar, breakfast, and concierge) was outstanding. Room was upgraded on arrival,... More 

Helpful?
Thank ChiliCrab2
Peter P, Resident Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this review

Dear guest, Thank you for staying in Crowne Plaza Hotel & Suites Landmark Shenzhen and it's our great honor to serve you! With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. At the same time, we are sorry about the breakfast caused... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Crowne Plaza Hotel & Suites Landmark Shenzhen is located in the heart of Shenzhen's bustling LuoHu commercial and shopping district. What's more,we offer a first class selection of restaurant and bar venues,as well as range of recreational facilities that add to the quality of your stay. ... more   less 

Additional Information about Crowne Plaza Hotel & Suites Landmark Shenzhen

Address: NO. 3018 Nanhu Road, Shenzhen 518001, China
Location: China > Guangdong > Shenzhen > Luohu Port
Price Range: $103 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Hotel & Suites Landmark Shenzhen 5*
Number of rooms: 312
Reservation Options:
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Also Known As:
Crowne Plaza Hotel And Suites Landmark Shenzhen
Crowne Plaza Shenzhen
Shenzhen Crowne Plaza
Hotel Style:
#4 Business Hotel in Shenzhen
#5 Spa Hotel in Shenzhen
#7 Romantic Hotel in Shenzhen
#7 Luxury Hotel in Shenzhen
#16 Best Value Hotel in Shenzhen
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