We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Shangri-la Hotel Shenzhen

Show Prices
#13 of 2,331 Hotels in Shenzhen
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Best prices for:1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Shangri-la Hotel Shenzhen
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

2,031 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 732: English reviews
Jakarta
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

When I checked-in, the receptionist, door boy and concierge staffs was very helpful and they can speak english quite well. They even help us to book the taxi and inform the taxi driver our destination whenever we are using taxi, cause most of the people in Shenzhen can't speak and understand english. The room was very neat, nice but it's... More 

Helpful?
Thank Agatha28
Derby, United Kingdom
Level Contributor
78 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Located within a walking distance to the Hong Kong border this hotel offers what you really expect. The rooms are fairly good size and clean. Food is also good for both breakfast and lunch. I would recommend the hotel for a short stay but may try other hotels in the city next time just for experienncing other places too.

Helpful?
Thank Aryansooren
Ohio
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Nice hotel, but in a busy area with the trains and shopping. A lot of restaurants within walking distance. Quick access to the train. Other areas of town are a little more upscale, but still not too bad here.

Helpful?
Thank JK_trips
George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear JK_trips, Thank you for choosing to stay with us at Shangri-la Hotel, Shenzhen. We are pleased to know that you were impressed by our hotel and convenient location. We look forward to seeing you again next time! Yours Sincerely, George Baird General Manager More 

Level Contributor
80 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed 2 nights during a business and used a horizon room on 25th floor with a nice city view - and a great view of the hills of hong kong. Big room, friendly staff, great pool and gym. And a decent breakfast. Can definately recommend this to whoever visits Shenzhen.

Helpful?
Thank Bjarne D
George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear Bjarne D, Thank you for your residence at Shangri-la Hotel, Shenzhen and sharing you positive reviews with us on our TripAdvisor Page. We are glad to know that you were delighted by our great views of the hills from Hong Kong and our room size. Your kind compliments on our friendly colleagues, Health Club and breakfast are also highly... More 

Singapore, Singapore
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

Was looking forward to this stay at a reputable international hotel but when we entered the lift, into the rooms , it was a disappointment.. It's very old, toilet looks old. Fixtures in the room seems like it was like that since it opened.. This hotel deserves an upgrading totally..

Helpful?
Thank hjttt
George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear hjttt, Thank you for choosing to stay at Shangri-la Hotel, Shenzhen and sharing your precious feedback with us. Your kind suggestions are well noted. We look forward to welcoming you back again and serving you with a more enjoyable stay experience. Yours Sincerely, George Baird General Manager More 

Burlington, Vermont
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Probably stayed here 10 to 20 times over the last five years. Very nice hotel with excellent staff. I've used the horizon club a few times and also had breakfast here. All top notch. It is within easy walking distance to the train to Hong Kong and the large consumer market.

Helpful?
1 Thank Mark L
George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear Mark L, Welcome back to Shangri-la Hotel, Shenzhen and thank you for sharing your positive reviews on our TripAdvisor page. We are thrilled to learn that our colleagues and location impressed you, and you were also delighted with our Horizon Club services and facilities. We look forward to seeing you again on your next trip to Shenzhen! Yours Sincerely,... More 

Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Access to Horizon Club was really a great experience. Our stay was very enjoyable and staff all very eager to help! Room service is very good. Room is okay as a little bit dated in decor. bathroom could b improved as the shower curtain is very old fashion.

Helpful?
1 Thank locsyk
George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear locsyk, Thank you for choosing to stay at Shangri-la Hotel, Shenzhen and sharing your valuable feedback with us. We are happy to know that you had an enjoyable stay at our Horizon Club. Your kind compliments on our helpful colleagues and room service are highly appreciated. We have also noted your suggestions for improvement. We look forward to welcoming... More 

Bengaluru (Bangalore), India
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here for 1 month when I visited Shenzen for work. Very comfortable stay. Good services. Indian food options in the restaurant can improve. Have a good gym, steam and jacuzzi and central location. Markets, metro stations, Indian restaurants are all at walking distance. Staff can understand English

Helpful?
Thank Mahesh N
George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear Mahesh N, Thank you for choosing to stay at Shangri-la Hotel, Shenzhen and sharing your positive reviews with us. We are pleased to learn that you had a comfortable stay at our hotel, and your kind compliments on our service, Health Club and convenient location are highly appreciated. We look forward to welcoming you back again on your next... More 

Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Just arrived at Shangri La hotel, check in reception only one hotel staff dining the check in! I never believe we have waited such Long time to Q to check in! We stand more than 30 mins and no one even come to offer to assist! This is the worst Shangri la hotel I ever stay! After a Long day... More 

Helpful?
Thank Johnny C
San Francisco, California
2 reviews
4 of 5 stars Reviewed 3 weeks ago

The best location to shop at the Lohou shopping center and get on the trains to Hong Kong or other locations in China. The hotel smells beautiful. Has great internet and Wifi. Has a bank attached to it. Shutlle service to Hong Kong airport or Ferry terminals are available at very low cost.

Review collected in partnership with shangri-la.com

Helpful?
Thank Nahid A
George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear Nahid A, Thank you for choosing to stay with us at Shangri-la Hotel, Shenzhen and sharing your positive reviews on our hotel! It's thrilling to know that our convenient location close to the shopping center and Hong Kong impressed you. Your kind compliments in regards to our lobby, food, comfortable rooms and shuttle service are also highly appreciated. We... More 

Questions? Get answers from hotel staff and past guests. Ask a question

307 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (282)
Viewed
View from Room (21)
Viewed
Room/Suite (38)
Viewed
Pool/Beach Area (5)
Viewed
Hotel & Grounds (47)
Viewed
Bathroom (19)
Viewed
Dining (9)
Viewed
Other (143)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (25)
Viewed
Dining (6)
Viewed
Hotel & Grounds (3)
Viewed
Business Center/Function Rooms (4)
Viewed
Pool/Beach Area (3)
Viewed
Room/Suite (3)
Viewed
Other (6)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Shenzhen hotels
Luohu Port
Crowne Plaza Hotel & Suites Landmark Shenzhen
Civic Center
The Ritz-Carlton, Shenzhen
The Ritz-Carlton, Shenzhen
#1 of 2,331 in Shenzhen
4.5 of 5 stars 611 reviews
Huanggang Port
Futian Shangri-La Shenzhen
Futian Shangri-La Shenzhen
#10 of 2,331 in Shenzhen
4.5 of 5 stars 772 reviews
Show Prices
Show Prices
Show Prices
Four Seasons Hotel Shenzhen
#6 of 2,331 in Shenzhen
4.5 of 5 stars 172 reviews
Luohu Port
Best WESTERN Shenzhen Felicity Hotel
Luohu Port
Grand Hyatt Shenzhen
Grand Hyatt Shenzhen
#5 of 2,331 in Shenzhen
4.5 of 5 stars 569 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The award-winning Shangri-La Hotel, Shenzhen is ideally located in the Lo Wu district adjacent to the busy Hong Kong border. The hotel offers incredible views of Hong Kong’s New Territory and Shenzhen’s own majestic skyline while to discerning travelers who seek elegance, comfort and convenience when traveling. ... more   less 

Additional Information about Shangri-la Hotel Shenzhen

Address: NO. 1002 Jianshe Road, Shenzhen 518010, China
Location: China > Guangdong > Shenzhen > Luohu Port
Price Range: $108 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-la Hotel Shenzhen 5*
Number of rooms: 552
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Shangri-La Hotels and Resorts, HotelTravel.com, Hotwire, Hotels.com, Agoda, Travelocity, Odigeo, Priceline, Ctrip TA and Jetsetter so you can book your Shangri-la Hotel Shenzhen reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Shenzhen
Hotel Style:
#3 Romantic Hotel in Shenzhen
#13 Luxury Hotel in Shenzhen
#19 Business Hotel in Shenzhen
#33 Best Value Hotel in Shenzhen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay