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12/24/2017 12/25/2017
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    Shangri-la Hotel Shenzhen

    East Side, Railway Station, 1002 Jianshe Road, Shenzhen 518001, China
    Hotel website
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    12/24/2017 12/25/2017
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    Traveler (427)
    Room & Suite (223)
    • Excellent38%
    • Very good49%
    • Average10%
    • Poor2%
    • Terrible1%
    Travelers talk about
    “horizon club” (98 reviews)
    “champs bar” (36 reviews)
    “train station” (90 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Airport Transportation
    Room Service
    Fitness center
    Wheelchair access
    Business Center
    Dry Cleaning
    5.0 Star Hotel
    All hotel details
    Offers from Shangri-la Hotel Shenzhen
    Offers & Announcements: Save 15% off BAR
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    Dec 24Dec 25
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (2,243)
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    1 - 5 of 868 reviews

    Reviewed 3 days ago

    Celebrated my wife's birthday with a one night stay last week. Presented with a nice birthday cake. Totally impressed with its tip top service and classy facilities. Staff very pleasant and helpful. My wife left a pouch in the restaurant and it was retrieved after...More

    Thank benye0
    Response from George B, General Manager at Shangri-la Hotel ShenzhenResponded yesterday

    Dear benye0, Thank you for choosing to reside with us at Shangri-La Hotel, Shenzhen, and sharing your positive review on TripAdvisor. We are glad to learn that you and your wife and you had a wonderful time with us, and impressed on our facilities, and...More

    Hotel's Favorite
    Reviewed April 24, 2017

    In addition to good room and arrangement, the hotel offers above average Asian and Western food along with excellent and friendly services of the F&B team with good pricing in the area. 360 lounge and restaurant is a good place for couple as well as...More

    Thank Poohbiaodi
    Response from George B, General Manager at Shangri-la Hotel ShenzhenResponded April 26, 2017

    Dear Poohbiaodi, Thank you for choosing to stay with us at Shangri-La Hotel, Shenzhen, and sharing your positive review on TripAdvisor. We appreciated your comments on our room, service, food at 360°Bar, Restaurant Lounge. We look forward to welcoming you again in the future. Yours...More

    Reviewed 1 week ago via mobile

    Located next to the HK / Shenzhen border this hotel is located at the "old" Shenzhen which is within 10 minutes distance to some malls which are horribly crowded. Hotel itself has good facilities - gymnasium fully equipped but rusted equipment , outdoor swimming pool...More

    Thank codehalo
    Response from George B, General Manager at Shangri-la Hotel ShenzhenResponded 6 days ago

    Dear codehalo, Thank you for choosing to reside at Shangri-La Hotel, Shenzhen, and sharing the positive review with us. We are happy to know that you were delighted by our convenient location close to the Luohu border and the shopping mall, and your other comment...More

    Reviewed 1 week ago

    Stayed for one night in November as part of a business trip. The hotel is good value for money for this area but it really is showing its age and if you are a regular Shangri La user then it won't be typical of what...More

    Thank NIPT1966
    Response from George B, General Manager at Shangri-la Hotel ShenzhenResponded 6 days ago

    Dear NIPT1966, Thank you for choosing to stay at Shangri-La Hotel, Shenzhen for your business trip, and sharing the positive review with us. We are glad to learn that you were impressed on the fantastic service from our colleagues, and your other comment has been...More

    Reviewed 1 week ago

    This old lady 👵 is thanks to her staff and Horizon Club and extremely good location still a best choice. The management is renovating the hotel and WiFi is no longer a problem Mister William Feng and Austin Zhang are really take care of there...More

    Review collected in partnership with shangri-la.com
    Thank DVVLAP
    Response from George B, General Manager at Shangri-la Hotel ShenzhenResponded 1 week ago

    Dear DVVLAP, Thank you for choosing to stay at Shangri-La Hotel, Shenzhen, and sharing your positive review with us. We are glad to learn that you were impressed by our colleagues from Horizon Club and the convenient location. Your kind recognition on William and Austin...More

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Fitness Center with Gym / Workout Room
    • Pool
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Free Parking
    • Hotel Amenities
    • Business Center with Internet Access
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Free Parking
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Fitness Center with Gym / Workout Room
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Outdoor pool
    • Price range
    • $107 - $206 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Romantic Hotel in Shenzhen
    • #19 Luxury Hotel in Shenzhen
    • #19 Business Hotel in Shenzhen
    • #29 Best Value Hotel in Shenzhen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 552
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Expedia, Booking.com, Shangri-La Hotels and Resorts, Hotels.com, Ctrip TA, Travelocity, Orbitz, Hotwire, TripOnline SA, getaroom.com, Cancelon and HotelQuickly so you can book your Shangri-la Hotel Shenzhen reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Guangdong >
    • Shenzhen >
    • Luohu Port
    • Also Known As
    • Shangri La Hotel Shenzhen
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    Traveler (427)
    Room & Suite (223)
    Dining (125)
    Pool & Beach (9)
    Hotel & Grounds (333)
    Bathroom (24)
    Business Center & Event Rooms (7)
    Sponsored by:
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    Ask a question
    Questions & Answers
    Emma J
    October 13, 2017|
    AnswerShow all 6 answers
    Response from gerielou | Reviewed this property |
    Yes. The Shangri La is a short cab (or if you are more daring,bus) ride from Nanshan. Cabs are inexpensive and the hotel will tell you how much to pay, will give them directions and has them ready to ride. The great benefit... More
    janina t
    August 4, 2017|
    AnswerShow all 5 answers
    Response from TLEAVES27 | Reviewed this property |
    If you mean shopping at Lo Wu shopping centre then yes right across street 5 minute walk
    Room Tips
    "Book Horizon club if you are staying more than a quick night."
    Read review
    "go to another hotel"
    Read review
    "there is other Shangri-la Futian in Shenzhen, choose it i heard is better."
    Read review
    "Club Floor - Horizon Levels"
    Read review
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