We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Shangri-la Hotel Shenzhen

Save
Traveler (467)
Room & Suite (249)
Storyboard
Membership_Slide_Up_Placement_on_Hotel_Review_Price_Refresh
Save this hotel
and keep track of your top hotel finds.
Save now
Overview
  • Excellent39%
  • Very good48%
  • Average10%
  • Poor2%
  • Terrible1%
Travelers talk about
“horizon club”(92 reviews)
“champs bar”(36 reviews)
“train station”(91 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Offers from Shangri-la Hotel Shenzhen
Offers & Announcements: CN¥890 (RMB)
Hotel deals
Offers from Shangri-la Hotel Shenzhen
Offers & Announcements: CN¥890 (RMB)
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (2,277)
Filter reviews
893 results
Traveler rating
445
281
101
46
20
Traveler type
Time of year
LanguageEnglish
More languages
445
281
101
46
20
Show reviews that mention
All reviewshorizon clubchamps bartrain stationcoffee gardenshang palacehorizon roomlobby loungelo wu shopping centrecommercial centrebit datedtop floorluohu borderborder crossingbusiness tripdim sumhome away from homeconvenient location
FilterEnglish
Updating list...
1 - 5 of 893 reviews
Reviewed 3 days ago

This hotel is a five minute walk from Shenzhen Luohu train and metro station, which is a good enough reason to choose it in the first place. The room was comfortable, clean and well supplied with amenities. There is an outside garden, and outdoor pool,...More

Thank nothingbutthebest
Hotel's Favorite
Reviewed April 24, 2017

In addition to good room and arrangement, the hotel offers above average Asian and Western food along with excellent and friendly services of the F&B team with good pricing in the area. 360 lounge and restaurant is a good place for couple as well as...More

1  Thank Poohbiaodi
Response from George B, General Manager at Shangri-la Hotel ShenzhenResponded April 26, 2017

Dear Poohbiaodi, Thank you for choosing to stay with us at Shangri-La Hotel, Shenzhen, and sharing your positive review on TripAdvisor. We appreciated your comments on our room, service, food at 360°Bar, Restaurant Lounge. We look forward to welcoming you again in the future. Yours...More

Reviewed 1 week ago

if you are thinking of travelling to Shenzhen for shopping from Hong Kong it is best to make it a couple of days and stay over at the Shangri-La hotel. the staff are great and do anything to help you. It was my friends birthday...More

Thank Catherine C
Response from George B, General Manager at Shangri-la Hotel ShenzhenResponded 4 days ago

Dear Guest, Thank you for choosing to stay at Shangri-La Hotel, Shenzhen and sharing your positive review with us. We are glad to learn that our convenient location close to Luohu border, service from our colleagues and especially the well prepared birthday cake delighted you....More

Reviewed 1 week ago

It was a good location for big shopping and lots of eating place. Stafff were nice in the hotel, it is a o.k. Place to stay , room is a bit boring will not surprise you. Try once is enough I will not come back...More

Thank puiman12
Response from George B, General Manager at Shangri-la Hotel ShenzhenResponded 1 week ago

Dear Guest, Thank you for residing at Shangri-La Hotel, Shenzhen and sharing your positive review with us. We are glad to learn that our convenient location close to shopping mall and service from our colleagues delighted you. Your other comment has been noted and shared...More

Reviewed 2 weeks ago

This extremely conveniently located hotel was perfect for our needs in Shenzhen. It has the Shang-la scent welcoming you at the door, helpful staff and a great club level. I found it to be clean and well serviced. The shower was hot and towels fluffy....More

Thank VictoriaVictoriaHR
Response from George B, General Manager at Shangri-la Hotel ShenzhenResponded 1 week ago

Dear Guest, Thank you for choosing to stay at Shangri-La Hotel, Shenzhen and sharing your positive review with us. We are glad to learn that our convenient location, tidy guest room with good facility , Horizon Club Lounge, Champs Bar, delicious breakfast in Coffee Garden...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Center with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Center with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
$113 - $203 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Shenzhen
#19 Business Hotel in Shenzhen
#31 Luxury Hotel in Shenzhen
#196 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$113 - $203 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Shenzhen
#19 Business Hotel in Shenzhen
#31 Luxury Hotel in Shenzhen
#196 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (467)
Room & Suite (249)
Dining (130)
Pool & Beach (10)
Amenities (23)
Business Center & Event Rooms (7)
Questions & Answers
Ask a question
Emma J
October 13, 2017|
AnswerShow all 6 answers
Response from | Reviewed this property |
Yes. The Shangri La is a short cab (or if you are more daring,bus) ride from Nanshan. Cabs are inexpensive and the hotel will tell you how much to pay, will give them directions and has them ready to ride. The great benefit... More
0
Votes
janina t
August 4, 2017|
Answer
Response from Edwin U | Reviewed this property |
- Luohu shopping mall, walking distance. Near railway station. - KingGlory Mall 500m walking from hotel - DongMen shopping street, also can go walking or take metro to Laojie station.
0
Votes
Google Translation
janina t
August 4, 2017|
AnswerShow all 5 answers
Response from TLEAVES27 | Reviewed this property |
If you mean shopping at Lo Wu shopping centre then yes right across street 5 minute walk
0
Votes
Room Tips
"Facing the main road."
Read review
"If you need to travel to HK, this is the best hotel."
Read review
"Book Horizon club if you are staying more than a quick night."
Read review
"go to another hotel"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing