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    Shangri-la Hotel Shenzhen

    East Side, Railway Station, 1002 Jianshe Road, Shenzhen 518001, China
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    1/28/2018 1/29/2018
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    $145
    $104
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    Traveler (427)
    Room & Suite (223)
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    Overview
    • Excellent39%
    • Very good48%
    • Average10%
    • Poor2%
    • Terrible1%
    Travelers talk about
    “horizon club” (90 reviews)
    “champs bar” (36 reviews)
    “train station” (90 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Babysitting
    5.0 Star Hotel
    All hotel details
    Offers from Shangri-la Hotel Shenzhen
    Offers & Announcements: CN¥890 (RMB)
    Hotel deals
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    Rooms
    Jan 28Jan 29
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (2,255)
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    1 - 5 of 879 reviews

    Reviewed 1 week ago

    It is not the kind of hotel that you are expecting when you visit a Shangri La. All need an urgent update, from the lobby to the rooms. Everything looks old, and need and update. Even the staff in the hotel was not in the...More

    Thank 255yannc
    Response from George B, General Manager at Shangri-la Hotel ShenzhenResponded 1 week ago

    Dear Guest, Thank you for choosing to stay at Shangri-La Hotel, Shenzhen and sharing the feedback with us which gives us the opportunity to further improve our facilities and service. Please know that we have shared your comments with our team for future improvement. We...More

    Hotel's Favorite
    Reviewed April 24, 2017

    In addition to good room and arrangement, the hotel offers above average Asian and Western food along with excellent and friendly services of the F&B team with good pricing in the area. 360 lounge and restaurant is a good place for couple as well as...More

    Thank Poohbiaodi
    Response from George B, General Manager at Shangri-la Hotel ShenzhenResponded April 26, 2017

    Dear Poohbiaodi, Thank you for choosing to stay with us at Shangri-La Hotel, Shenzhen, and sharing your positive review on TripAdvisor. We appreciated your comments on our room, service, food at 360°Bar, Restaurant Lounge. We look forward to welcoming you again in the future. Yours...More

    Reviewed 2 weeks ago

    'Sir, it takes us at least 6 hours to prepare a dish' is what the Chef told me very submissively when I asked for some dish in chicken. Though a non-vegetarian, I just take chicken and mutton but they had almost all the preparations in...More

    Thank mytrystwithangkorwat
    Response from George B, General Manager at Shangri-la Hotel ShenzhenResponded 1 week ago

    Dear Guest, Thank you for choosing to stay at Shangri-La Hotel, Shenzhen and sharing your positive feedback with us. We are glad to learn that our delicious food and service from our colleagues delighted you. We look forward to serving you again in the near...More

    Reviewed 2 weeks ago

    it WAS one of my favorite hotel for its convenient location at Luohu border crossing to HK and major transportation hub, as well as its nice facility. but i must say I was disappointed to find it so outdated and worn down this time around....More

    Thank Linda K
    Response from George B, General Manager at Shangri-la Hotel ShenzhenResponded 1 week ago

    Dear Guest, Thank you for choosing to stay with us at Shangri-La Hotel, Shenzhen, and sharing the positive review on our convenient location close to Luohu border, and also sharing the feedback with us which gives us the opportunity to further improve our facilities and...More

    Reviewed 2 weeks ago

    An old hotel with good location, close to Luohu boarder and railway station. Hotel shows the age but the staff are really amazing. They are polite and courteous, tried their best to accommodate your request especially the Concierge boy. I brought one bag of stuff...More

    Review collected in partnership with shangri-la.com
    Thank yafeij
    Response from George B, General Manager at Shangri-la Hotel ShenzhenResponded 1 week ago

    Dear Guest, Thank you for residing at Shangri-La Hotel, Shenzhen and sharing your positive review with us. We are happy to learn that our convenient location close to Luohu border and Shenzhen train station, and service from our Concierge staff delighted you. We look forward...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Fitness Center with Gym / Workout Room
    • Pool
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Center with Internet Access
    • Room Service
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Fitness Center with Gym / Workout Room
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • $118 - $194 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Romantic Hotel in Shenzhen
    • #19 Business Hotel in Shenzhen
    • #19 Luxury Hotel in Shenzhen
    • #38 Best Value Hotel in Shenzhen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 552
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Booking.com, Expedia, Shangri-La Hotels and Resorts, Hotels.com, Travelocity, Orbitz, Hotwire, HotelQuickly, Cancelon, getaroom.com and TripOnline SA so you can book your Shangri-la Hotel Shenzhen reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Guangdong >
    • Shenzhen >
    • Luohu Port
    • Also Known As
    • Shangri La Hotel Shenzhen
    Add Photo Photos
    Traveler (427)
    Room & Suite (223)
    Dining (125)
    Pool & Beach (9)
    Hotel & Grounds (333)
    Bathroom (24)
    Business Center & Event Rooms (7)
    Nearby
    Nearby HotelsSee all 2,860 hotels in Shenzhen
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Emma J
    October 13, 2017|
    AnswerShow all 6 answers
    Response from gerielou | Reviewed this property |
    Yes. The Shangri La is a short cab (or if you are more daring,bus) ride from Nanshan. Cabs are inexpensive and the hotel will tell you how much to pay, will give them directions and has them ready to ride. The great benefit... More
    0
    Votes
    janina t
    August 4, 2017|
    AnswerShow all 5 answers
    Response from TLEAVES27 | Reviewed this property |
    If you mean shopping at Lo Wu shopping centre then yes right across street 5 minute walk
    0
    Votes
    Room Tips
    "Facing the main road."
    Read review
    "If you need to travel to HK, this is the best hotel."
    Read review
    "Book Horizon club if you are staying more than a quick night."
    Read review
    "go to another hotel"
    Read review
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