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Shangri-La Shenzhen - Nearby Luohu Border, Outdoor Swimming Pool

East Side, Railway Station, 1002 Jianshe Road, Shenzhen 518001 China
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About

#8 of 1,531 hotels in Shenzhen
Location
4.3
Cleanliness
4.4
Service
4.3
Value
4.0
The award-winning Shangri-La Hotel, Shenzhen is ideally located in the Lo Wu district adjacent to the busy Hong Kong border. The hotel offers incredible views of Hong Kong’s New Territory and Shenzhen’s own majestic skyline while to discerning travelers who seek elegance, comfort and convenience when traveling.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Wifi
Hot tub
Outdoor pool
Restaurant
Breakfast buffet
Banquet room
Meeting rooms
Spa
Massage
Steam room
24-hour security
Baggage storage
Concierge
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
On-demand movies
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Family
Centrally Located
Languages Spoken
Chinese
Hotel links
Special Offer:Exclusive Member Rate
8,832Reviews16Q+A100Room tips
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Lkafai wrote a review Apr 1
Hong Kong, China1 contribution
The decoration of hotel is elegant filling of eastern and western culture. The staff are friendly, helpful and polite. Especially, Mr Henry Liu who approached us with sincere, helpful, considerate and nice manner. He always considered client need and thought from his clients point of view. I remembered in a situation that we wanted to extend our stay because we experienced your hotel is very nice. Mr. Chen showed his enthusiasm to facilitate our extention. Furthermore in an situation we wrongly input our password of safe in our room. Your staff promptly came to our room and solve our problem very effectively. I remembered one of staff is Bill Chen who patiently explained the problem. Further hotel minors are all very polite which greatly impressed us.
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Date of stay: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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stanyyl wrote a review May 2022
Beijing, China5 contributions1 helpful vote
Hotel's Favorite
To: Ms Rebecca Yan, General Manager Shangri-la Shenzhen I'm a regular customer of Shangri-la Shenzhen. There may be limitation in the hardware because of the glorious past of the hotel, but your staff are truly amazing.  MONICA LI:  Monica Li of the Sales Department deserves a special commendation for her outstanding and professional services. I haven't been back in the hotel since March because of COVID. The pandemic seems to be under control again so yesterday I got Monica to help me with my room booking for early June which she took care of perfectly WITHIN MINUTES. Then again, I asked Monica to help prepare for delivery of some DuanWuJie Rice Dumpling Gift Box for me to Dongguan. Again, she organized everything, it's just a breeze for her. I can tell you that I'm savoring the yummy rice dumplings RIGHT NOW over lunch here ( i.e. in less than 14 hours.) This indeed is SPEEDY SERVICE and EFFECIENCY! Monica DID IT ALL. JUNE HE: June He of the Front Office also took good care of me and my family all the time, and made us feel like coming home whenever we're back in the Shang. Rebecca, thank you very much for training your staff so well. They're indeed your most valuable asset. Can't wait to be back again soon enough! Stanton LEUNG Ying Yan SHANGRI-LA CIRCLE DIAMOND 690 108923 166
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Date of stay: March 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Cigar wrote a review Mar 2024
Hong Kong, China7 contributions1 helpful vote
I forgot to add my friend's name when I book the room so I called Misi (staff of the hotel I met last trip) and asked if she can help since my friend would arrive much earlier than me. Not only did Misi helped in adding my friend to the booking, she noticed that I've ordered the dinner package along with the room so she contacted the restaurant and have them arrange a window seat for me. So thughtful of her. Not only Misi was helpful, but Alan Liu of the frontdesk and George Mo of the Housekeeping are also kind, attentive and helpful as well. Even though the hotel's decoration might show some age, but the service make up for it and more. Isn't the service what one should look for when picking a hotel?
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Date of stay: March 2024
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Andrew U wrote a review Mar 2024
Hong Kong, China22 contributions30 helpful votes
I have stayed at this property many times over many years, as I find it more friendly and calmer than the Futian Shangri-La. However over the years the staff at the Lo Hu Shangri-La have become less qualified to be working at a 4 star international hotel. Very few staff now speak any English, they do not appear to have been trained properly in how to perform the simplest of tasks, from making coffee to using the various payment machines. The uniforms the staff are wearing are terrible! They look like they were sourced from the local secondhand market! Why are you not wearing the beautiful Shangri-La uniforms other hotels in the group wear??? Please bring this hotel back to the standard that it once was or stop using the Shangri-La badge!
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Date of stay: March 2024Trip type: Traveled on business
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kavi_ab wrote a review Feb 2024
Sydney, Australia116 contributions121 helpful votes
Great oasis in bustling Shenzhen very close to Luohu border with Hong Kong. Buffet breakfast is excellent and concierge went out of their way to find good restaurant recommendations nearby. Palace Hotel next door has a fantastic foot massage place very reasonably priced. Special mention to Bill at the front desk for being very helpful and accommodating of our requests.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
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AndrewSantoso wrote a review Feb 2024
Jakarta, Indonesia142 contributions79 helpful votes
+1
We stayed at the Shangri-La Shenzhen Hotel in the Horizon Club Room. Our rooms include club access which provides afternoon tea and evening cocktails as well as breakfast at the Horizon Club. If you cross from Hong Kong to Shenzhen via LoWu, you will immediately see the Shangri-La Shenzhen hotel building. In Shenzhen itself there are 2 Shangri-la's, the other one is in the Futian district, while the one I stayed at this time was in the Luo Hu district which is close to the Hong Kong border. The deposit was 1,000 CNY which was returned at check out. The room is a standard size but because it is full of furniture such as chairs, work desks and minibar cabinets, it looks cramped and it is difficult to open the suitcase comfortably. The Shangri-la rooms may seem old but are clean and have no musty smell at all. Everything works fine. The TV is small. The bed is still in good condition with 4 comfortable pillows too. Spotless, pure white linen. Apples, oranges and bananas are provided as a welcome platter. The bathroom has a sink, closet and bathtub. The shower is still one with the bathtub. the Horizon Club rooms, the amenities use the L'Occitane en Provence brand Swimming pool, gym facilities. Afternoon tea is provided from 15.00-17.00 local time. The food served is delicious. Menu: Fruit, juice, tiramisu, chocolate confit, cheese cake, opera cake, scones, matcha puff, cheese tartlet, candy, cookies, tuna bruschetta, beef sandwich, ham croissant, puff, soft drink Dinner is provided from 18.00-20.00 The menu includes: 1. Beer, juice, wine, vodka and other liquor 2. Nachos, chili con carne, pasta, soup, mini beef burger, shrimp roll, dimsum, fried fish brains, various sushi, pear almond soup. 3. afternoon tea menu, salad, fruit Breakfast starts at 7 am until 10.30 am. The menu: 1. Cereal, fruit, yoghurt, cold cuts, cheese, sushi, salad, juice, milk 2. Sausage, bacon, potato, tomato, bean, 3. Long beans with meat, chicken katsu, boiled corn, boiled egg, kailan, fried noodles, fried rice, dim sum 4. Bread, porridge, cakes, wontons 5. Different types of eggs 6. Vermicelli soup, taro rice cake, chocolate chip pancakes, smoked salmon eggs benedict
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Date of stay: November 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Stay32089636537 wrote a review Jan 2024
1 contribution1 helpful vote
JOJO and Grace are professional staff in this hotel. They provide the excellent experience to me. Also, the hotel environment and the facilities are all under the Shangri-La standard. The experience is very memorable.
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Date of stay: December 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Kitty K wrote a review Dec 2023
Hong Kong, China123 contributions49 helpful votes
We received the warmest welcome the moment we stepped into the hotel. FD was quick to note that we came to celebrate our anniversary and arranged for lovely petal decorations in our room. The pretty Customer Relations ladies presented us with a handwritten card and complimentary cheese cake. We tried their top floor 360 Bar & Restaurant and the food was great. Service was impeccable and we had a very enjoyable night. We will definitely be back!
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Date of stay: December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Zhan Yi wrote a review Dec 2023
Singapore, Singapore1 contribution
We stayed in Shang from 13-18 Dec 23 (5 nights). Loved this hotel, great location and easy access to nearby eateries. The room was in good maintenance, given high floor room with excellent view. House keeping was friendly and very responsive. I would like to take this opportunity to thank a house keeping lady, Sue Fan 凡广秀 - for being so thoughtful (noticed we drank chrysanthemum tea, added extra packages to help us get rid of body heat). Overall great hotel, friendly staff and superb service!
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Explore nearby eateries, good choices of dim sum places!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Alanhk12 wrote a review Dec 2023
Hong Kong, China1 contribution
the staff in front desk is helpful. the room cleaning lady recognize the customer needs. when i left my jacket in the room after checkouy. the front desk staff help to locate it very fast and arrange to get me back the jacket. Room is clean.
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Date of stay: December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$86 - $105 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
香格里拉大酒店罗湖区, shangri la hotel shenzhen
LOCATION
ChinaGuangdongShenzhenLuohu Port
NUMBER OF ROOMS
552
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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SHANGRI-LA SHENZHEN - NEARBY LUOHU BORDER, OUTDOOR SWIMMING POOL $94 ($̶1̶3̶4̶) - Updated 2024 Prices & Hotel Reviews - China

Frequently Asked Questions about Shangri-La Shenzhen - Nearby Luohu Border, Outdoor Swimming Pool
Which popular attractions are close to Shangri-La Shenzhen - Nearby Luohu Border, Outdoor Swimming Pool?
Nearby attractions include Kingkey 100 (0.7 miles), Luohu Commerical City (Lo Wu Shopping Plaza) (0.2 miles), and The Mixc of Shenzhen City Crossing (0.6 miles).
What are some of the property amenities at Shangri-La Shenzhen - Nearby Luohu Border, Outdoor Swimming Pool?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Shangri-La Shenzhen - Nearby Luohu Border, Outdoor Swimming Pool?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shangri-La Shenzhen - Nearby Luohu Border, Outdoor Swimming Pool?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Shangri-La Shenzhen - Nearby Luohu Border, Outdoor Swimming Pool?
Yes, free parking is available to guests.
What are some restaurants close to Shangri-La Shenzhen - Nearby Luohu Border, Outdoor Swimming Pool?
Conveniently located restaurants include Coffee Garden Shangri-La Hotel Shenzhen, 360o Bar, Restaurant and Lounge Shangri-La Hotel Shenzhen, and Haidilao Hot Pot (YouYi Cheng).
Are there opportunities to exercise at Shangri-La Shenzhen - Nearby Luohu Border, Outdoor Swimming Pool?
Yes, guests have access to a pool and a fitness center during their stay.
Does Shangri-La Shenzhen - Nearby Luohu Border, Outdoor Swimming Pool have airport transportation?
Yes, Shangri-La Shenzhen - Nearby Luohu Border, Outdoor Swimming Pool offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Shangri-La Shenzhen - Nearby Luohu Border, Outdoor Swimming Pool?
Yes, dry cleaning and laundry service are offered to guests.
Does Shangri-La Shenzhen - Nearby Luohu Border, Outdoor Swimming Pool offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Shangri-La Shenzhen - Nearby Luohu Border, Outdoor Swimming Pool?
Many travelers enjoy visiting Tai Fu Tai Mansion (3.5 miles), Tang Chung Ling Ancestral Hall (3.3 miles), and Liu Man Shek Tong Ancestral Hall (1.6 miles).