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The Venice Raytour Hotel Shenzhen

#36 of 2,327 Hotels in Shenzhen
Certificate of Excellence
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759 Reviews from our TripAdvisor Community

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Showing 145: English reviews
Grenoble, France
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The venice/italian style is a bit too much for me. The gondola at the entrance make me smile. Some hall are also overdecorated but why not just not my taste. The room was good with a view on the Eiffel tower ! The bathroom is a bit small.

Helpful?
Thank G R
Anna L, Manager at The Venice Raytour Hotel Shenzhen, responded to this review

Dear Guest,Thank you very much for your stay with us and for your comment. Shenzhen Raytour Venice Hotel has 375 rooms in total divided by typology, each kind of room has different decoration and living space from 32 to 104 square meters. Thanks again for your choice and for your suggestion, we are looking forward seeing you you next time.... More 

Taipei, Taiwan
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

Room is neat. Good wifi access. Good location with a mall right next to it. Did not have chance to experience the 'actual' pub since my stay was in the week days. Staffs are very nice and earnest. Buffet could be better.

Helpful?
Thank Larry T
Anna L, Manager at The Venice Raytour Hotel Shenzhen, responded to this review

Thank you very much for your support, I am glad that you are satisfied with our hotel, we hope to provide you with better service in the future, and look forward to your visit again, I wish you a happy life! More 

Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

The hotel has a feeling of being past its prime and is not up to the photographs that you can see online. Everything feels drab and worn out. Upon arrival in our room, I was horrified to not need the key to open the door and that the door was unable to be closed. To their credit, the hotel remedied... More 

Helpful?
Thank TinkyHolloway
Anna L, Manager at The Venice Raytour Hotel Shenzhen, responded to this review

Dear guest, Thank you very much for your comment. We are sorry to hear that you had a negative experience. we will work to strengthen the communication between each department. We hope that next time you will stay in our hotel you would experience our improvement. If you had any question when you stay in our hotel, you can contact... More 

Simi Valley, California
1 review
1 of 5 stars Reviewed April 15, 2016

I have previously stayed at this hotel when it was the Crown Plaza. It used to be clean and nice. Unfortunately, it isn't either any longer. When I first checked in, I was told that the hotel only had suites available despite having reserved a regular room. When I asserted the fact that my reservation was for a single room... More 

Helpful?
Thank teravolt
Anna L, Manager at The Venice Raytour Hotel Shenzhen, responded to this review

Thank you very much for giving us feedback and valuable Suggestions, hotel management attaches great importance to the guest's comments, we will further improve the facilities of the hotel; At the same time, also can to room preparation to strengthen management and look forward to your check in again, I wish you a happy life! More 

Oakville, Canada
Level Contributor
100 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
5 of 5 stars Reviewed April 9, 2016

While an Italian themed hotel in Shenzhen might seem rather odd it doesn't really matter that much (it's part of the OCT Theme Hotel group). And while sometimes it's not sure if it is a tourist hotel or a business hotel it seems to walk the line in-between. I have stayed a several times in recent months. Rooms have been... More 

Helpful?
Thank spold905
Anna L, Manager at The Venice Raytour Hotel Shenzhen, responded to this review

Dear guest: Thank you very much for your support, I am glad that you are satisfied with our hotel, we hope to provide you with better service in the future, and look forward to your visit again, I wish you a happy life! More 

Las Vegas, Nevada
Level Contributor
47 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed April 4, 2016 via mobile

This hotel is located just in the best prime location opposite to the window of the world. It's really been a very great experience staying with them. Normally in Shenzhen the most difficult part is finding someone who speaks English. Well I really had people from the hotel who even helped me for the same

Helpful?
Thank rabisaha
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed March 8, 2016 via mobile

A Chinese Italian-style hotel in one of the most important business cities in China. The hotel is a nice place with the kind of Las Vegas theme hotels. Staff, interior and decoration are all lookalike. Right next to bars, restaurants, an amusement park and a shopping center, the hotel is in the middle of the action. You won't miss anything,... More 

Helpful?
Thank David R
Anna L, Manager at The Venice Raytour Hotel Shenzhen, responded to this review

Dear guest: Thank you very much for your support, I am glad that you are satisfied with our hotel, we hope to provide you with better service in the future, and look forward to your visit again, I wish you a happy life! More 

Singapore, Singapore
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed January 26, 2016 via mobile

What I liked best about the hotel is the wifi. It allows access to Facebook and Google! Nice bath tub with bath salts. 3mins walks to the train station, fancy shopping centre 3mins walk away. 7-11 just across the road. Good variety for breakfast. What could be improved was the bedding and pillows.

Helpful?
Thank ceeejayy11
Anna L, Manager at The Venice Raytour Hotel Shenzhen, responded to this review

Dear guest: Thank you very much for your support, I am glad that you are satisfied with our hotel, we hope to provide you with better service in the future, and look forward to your visit again, I wish you a happy life! More 

Johannesburg, South Africa
Level Contributor
147 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed December 23, 2015 via mobile

The hotel is located opposite the window of the world and walking distance from happy valley attraction and a high end shopping mall. The hotel staff have a bit of difficulty understanding English but can assist somehow. The rooms are good just has a bit of a damp smell when you enter and then fades away with time .

Helpful?
Thank DB1076
Anna L, Manager at The Venice Raytour Hotel Shenzhen, responded to this review

Dear guest,Thank you very much for your feedback and valuable suggestions. The hotel management is very valued and we will further enhance the cleaning of the room, and the staff of the English training. We are looking forward to your next check in to see our improvement. Shenzhen Venezia Hotel look forward to your visit again, I wish you a... More 

Penang, Malaysia
Level Contributor
91 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed October 28, 2015

This hotel is located across the Windows to the World theme park in Shenzhen. Next to the hotel is a mall and surroundings are mostly apartments. This area looks very much like a residential area. I quite like this location because its full of trees, slow moving cars and families. There are no questionable characters loitering outside the hotel asking... More 

Helpful?
Thank KewLAng
Anna L, Manager at The Venice Raytour Hotel Shenzhen, responded to this review

Thank you very much for giving us feedback and valuable Suggestions, hotel management attaches great importance to the guest's comments, we will further improve the facilities of the hotel; At the same time, also can to room preparation to strengthen management and look forward to your check in again, I wish you a happy life! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Discover Venetian charm and business success at the Venice Hotel ShenzhenLocated in the southwest of Shenzhen city, The Venice Hotel Shenzhen is within 5 minutes walk from the famous theme parks and shopping malls – Window of the World, Splendid China, Happy Valley, China Folk Culture Village, and Yitian Plaza. Moreover, we are just just 10 minutes drive from Futian Centre and the Hi-Tech Zone, 15 minutes drive from Shekou Harbour Passenger Terminal and Shenzhen Bay Port, and 20 minutes drive from Luohu Port and Shenzhen International Airport.Being the first international Venetian style hotel in China, The Venice Hotel Shenzhen represents a unique and distinctive Venetian theme. The hotel boasts 375 guest rooms and suites; eight function rooms and a 685 square meter pillar-less ballroom; seven restaurants and bars including the award-winning Blue Italian Seafood & Grill Restaurant and V Bar, the coolest venue in town for evening entertainment and live shows. ... more   less 

Additional Information about The Venice Raytour Hotel Shenzhen

Address: No.9026 Shennan Road, Overseas City, Nanshan District, Shenzhen 518000, China
Location: China > Guangdong > Shenzhen > Overseas Chinese Town
Price Range: $146 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Venice Raytour Hotel Shenzhen 5*
Number of rooms: 372
Reservation Options:
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Also Known As:
Shenzhen Crowne Plaza
Hotel Style:
#21 Spa Hotel in Shenzhen
#27 Business Hotel in Shenzhen
#35 Luxury Hotel in Shenzhen
#52 Best Value Hotel in Shenzhen
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