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Novotel Shenzhen Watergate

No.1019 Shennan Middle Road, Futian District, Shenzhen 518031, China
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251 Reviews from our TripAdvisor Community

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Showing 162: English reviews
Macau, China
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Spent 1 night in Shenzhen, as a Le Club Accor member, I booked this Novotel Shenzhen Watergate. We arrived to check-in at the counter but it seems like only one lady is able to process the check-in for all the guess in the lobby, despite 4 staffs behind the counter. We asked a front office staff where to find the... More 

Helpful?
1 Thank HughSmn
Level Contributor
2 reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

Cost us about 20 rmb from lowu train station. taxi dropped us off at the back and signage was pretty poor so found the reception quite hard to locate. Room looked decent, location good, but the smell was terrible. cancelled our second night and won't be going back there again.

Helpful?
Thank Mockingbirdmedia
Singapore, Singapore
2 reviews
3 of 5 stars Reviewed 4 weeks ago

In general, it is not bad. However when I checked in at Novotel Watergate, Shenzhen on 15Jun16 with an advanced booking, surprisingly I was told that I had not any booking there. After I showed them the booking confirmation email, then they checked again with another office (Asia?) and finally found my booking record. But I had to wait for... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Lingge X
Cheonan, South Korea
1 review
4 of 5 stars Reviewed June 13, 2016

The original room the hotel provided smelt out a corruption. The staffs changed the room without any hesitation. so I spent a good time there. The location was good and easy to access to subways and city center

Review collected in partnership with Accorhotels.com

Helpful?
Thank JINHOKIM
Kuala Lumpur, Malaysia
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 12, 2016

It is a basic and decent hotel that is good enough for my entire stay. Hotel staff was okay, service was not a great one but not that bad after all.` The suite was clean and comfortable. Bathroom was spacious and clean. There is free WIFI and it was good. The only complaint is that the people were smoking inside... More 

Helpful?
Thank Jaywalker15
Brisbane, Australia
2 reviews
5 of 5 stars Reviewed April 2, 2016

this hotel is central to the main city area and is easy to use as a base for business. Great rooms and modern plus lots of places to eat out only a short walk. i Have stayed in Shenzhen many times but this is the first time here and will be back no questions ticked all my boxes.

Review collected in partnership with Accorhotels.com

Helpful?
Thank tonydynot
Guangzhou, China
Level Contributor
211 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed March 16, 2016 via mobile

Novotel Watergate is a good hotel in Shenzhen. Safe and clean which are the most important factors for me when I travel. Fresh decoration, nice staff, price not too expensive but also not cheap. The only cons is there's few restaurant around, even in KKPlaza which is at 5mins by walk from the hotel. Recommended for business!

Helpful?
Thank jfondelli
Hong Kong, China
1 review
5 of 5 stars Reviewed March 15, 2016

Watergate is a very peaceful hotel although it's in a business area, very close to the famous Shun Hing skyscraper. The nearby Lichee park is a very interesting place to see how local people are enjoying their lives, and the osmanthus trees give very sweet and intoxicating scent. The hotel staff are friendly and nice too. I enjoyed my stay... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank ivy0451
Level Contributor
7 reviews
3 hotel reviews
4 of 5 stars Reviewed March 2, 2016

Around 15 mins walking to KKmall, not very convenience, but you can still find a 24hr convenience shop next to the hotel. 3 cans of welcome soft drink were provided. Encourage green environment, and non smoking hotel.

Helpful?
Thank 532yannyc
Perpignan, France
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed February 14, 2016

Staff not very professional. Poor customer service mind. English also very poor. Seems to not really know about the advantages linked to Accor Member level. Nice to have a balcony in the Suite but furniture and room amenities very basic. No Shower in the suite, just a bath and a single sink.... Not even sugar or milk powder in the... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank PPMAGETO

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Novotel Shenzhen Watergate is an ideal destination for guests travelling on business to the port city of Shenzhen, home of the first Special Economic Zone in China, located in the financial district on Shennan Zhong Road. 40 mins drive to Shenzhen Bao'an International Airport & 10 mins drive to the railway station.140 spacious rooms with broadband Internet access, along with conference facilities for up to 100 people in a theater-style arrangement, plus restaurant, bar, outdoor pool, gymnasium & parking. ... more   less 

Additional Information about Novotel Shenzhen Watergate

Address: No.1019 Shennan Middle Road, Futian District, Shenzhen 518031, China
Location: China > Guangdong > Shenzhen > Huaqiang North
Price Range: $73 - $96 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Shenzhen Watergate 4*
Number of rooms: 140
Reservation Options:
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Also Known As:
Novotel Watergate Shenzhen Hotel Shenzhen
Novotel Shenzhen
Shenzhen Novotel
Hotel Style:
#22 Best Value Hotel in Shenzhen
#50 Luxury Hotel in Shenzhen
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