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Novotel Shenzhen Watergate

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Novotel Shenzhen Watergate
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259 Reviews from our TripAdvisor Community

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Showing 168: English reviews
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

We stayed here for 3 nights over the mid-autumn festival and it was rather enjoyable. Full review of stay below. A taxi from the SZ airport to this hotel should be around RMB130 (or no more than RMB150 for non-peak traffic hours). A travel tip for you is to get the hotel name ready in Chinese before you arrive as... More 

Helpful?
Thank mcrulu
Oxford, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

Stayed in this hotel for 11 nights on a business trip. Location is close to Shenzhen city centre and it's 5 minutes walk to Grand Theatre metro station. Metro line 9 station will be even closer once it is open (in construction now). Staff at reception speak basic English to sort everything (was transferred to speak with them when other... More 

Helpful?
Thank ShatzH
Singapore, Singapore
Level Contributor
73 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Fly into HK on a Red Eye flight and make my way to Shenzhen in the early morning. and I was able to checkin before 12. I have to say that they are able to accommodate my early arrival. The room is clean and spacious, comfortable washroom and nice Queen size bed. Only set back as that they don't have... More 

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Thank Rakafet
Singapore, Singapore
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Book this hotel online with Expedia for 2 nights, but some how the document shows 1 night. Not sure if is my error or expedia. Check in was rather smooth, since is payment over the counter, they took a deposit and gives me the room. Room is comfortable, clean and good size. Requested for a Firm/ Hard Pillow but the... More 

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1 Thank Peter_Ongsg
Cambridgeshire, United Kingdom
Level Contributor
73 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
2 of 5 stars Reviewed August 10, 2016

Hotel was not especially nice but did the job of providing shelter for the night. The Restaurant next door was nice, but the restaurant on the hotel was not so appetizing, i did not take up the offer of breakfast. The bed felt it was made from a broken door and the mattress was about 2 inches thick. Again I... More 

Helpful?
Thank JamesSherwood

Travelers are raving about these Shenzhen hotels

Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 26, 2016

Requestes for iron and iron board, came iron with leaking steel stained again water and stained my cloths; Swimming pool with brown Color residue in the pool and with dirt like bubbles on the pool water surface

Review collected in partnership with Accorhotels.com

Helpful?
Thank EricKoh78
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 25, 2016 via mobile

After checking in, went into the room and found the carpet soaked in water from over flowing from the bathroom shower from the previous guests! Had to have our room changed. Rooms were nothing like the pictures shown on the website, hotel is meant to be a 5star hotel, I would not even classify it as a 2 star! for... More 

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Thank Ajay488
Macau, China
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed July 18, 2016

Spent 1 night in Shenzhen, as a Le Club Accor member, I booked this Novotel Shenzhen Watergate. We arrived to check-in at the counter but it seems like only one lady is able to process the check-in for all the guess in the lobby, despite 4 staffs behind the counter. We asked a front office staff where to find the... More 

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1 Thank HughSmn
Level Contributor
2 reviews
3 of 5 stars Reviewed June 30, 2016 via mobile

Cost us about 20 rmb from lowu train station. taxi dropped us off at the back and signage was pretty poor so found the reception quite hard to locate. Room looked decent, location good, but the smell was terrible. cancelled our second night and won't be going back there again.

Helpful?
Thank Mockingbirdmedia
Singapore, Singapore
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed June 21, 2016

In general, it is not bad. However when I checked in at Novotel Watergate, Shenzhen on 15Jun16 with an advanced booking, surprisingly I was told that I had not any booking there. After I showed them the booking confirmation email, then they checked again with another office (Asia?) and finally found my booking record. But I had to wait for... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Lingge X
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Novotel Shenzhen Watergate is an ideal destination for guests travelling on business to the port city of Shenzhen, home of the first Special Economic Zone in China, located in the financial district on Shennan Zhong Road. 40 mins drive to Shenzhen Bao'an International Airport & 10 mins drive to the railway station.140 spacious rooms with broadband Internet access, along with conference facilities for up to 100 people in a theater-style arrangement, plus restaurant, bar, outdoor pool, gymnasium & parking. ... more   less 

Additional Information about Novotel Shenzhen Watergate

Address: No.1019 Shennan Middle Road, Futian District, Shenzhen 518031, China
Location: China > Guangdong > Shenzhen > Huaqiang North
Price Range: $66 - $115 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Shenzhen Watergate 4*
Number of rooms: 140
Reservation Options:
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Also Known As:
Novotel Watergate Shenzhen Hotel Shenzhen
Novotel Shenzhen
Shenzhen Novotel
Hotel Style:
#54 Luxury Hotel in Shenzhen
#62 Best Value Hotel in Shenzhen
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