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Ascott Maillen Shenzhen

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#27 of 2,331 Hotels in Shenzhen
Certificate of Excellence
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Ascott Maillen Shenzhen
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106 Reviews from our TripAdvisor Community

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Showing 67: English reviews
Portland, Oregon
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is in a very desirable location..just a walk away from Sea World and the ferry (and you can buy ferry tickets at the front desk). The hotel is very nice and the front desk is manned around the clock. The breakfast is very good from a western perspective.

Helpful?
Thank barry a
Vicki Z, Front Office Manager at Ascott Maillen Shenzhen, responded to this review

Thank you very much for taking the time to tell us about your recent stay and we are delighted to know that your stay with us is an excellent one. Your feedback will be shared with the entire team at Ascott Maillen Shenzhen. We look forward to welcoming you again to stay with us at Ascott Maillen Shenzhen. More 

Hamburg, Germany
1 review
5 of 5 stars Reviewed 4 weeks ago

I have stayed now 10x times at this place over the recent months and never got disappointed. The rooms are spacious, the service is good and fast and the bread choises you get for breakfast are just delicious. Once or twice I hade something which didn't meet my expectations but these things were changed and corrected so quickly that it... More 

Review collected in partnership with this hotel

Helpful?
Thank jenss537
Vicki Z, Front Office Manager at Ascott Maillen Shenzhen, responded to this review

Thank you very much for taking the time to tell us about your recent stay and we are delighted to know that your stay with us is an excellent one. Your feedback will be shared with the entire team at Ascott Maillen Shenzhen. We look forward to welcoming you again to stay with us at Ascott Maillen Shenzhen. More 

Level Contributor
74 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed June 30, 2016 via mobile

Stayed 5 days in D block, my 4th stay. The room faced east and was very quiet. We were staying out late and sleeping all day, so this was welcome. Air con in the room was a bit warm, but not a big problem. The grounds are largely concreted, which is warm in summer. The corridors are also quite hot,... More 

Helpful?
Thank Hippodribble
Vicki Z, Front Office Manager at Ascott Maillen Shenzhen, responded to this review

We are glad to hear compliments of Ascott Maillen Shenzhen. Your kind words will be shared with the Residence Manager. Receiving such feedback from residents like yourself inspire us to continually improve our service delivery. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again at any one of our... More 

Shanghai
1 review
4 of 5 stars Reviewed June 22, 2016

The place is quiet and very good for rest. The services are quite good. You can have good breath because it's close to the mountain. If there are more trees in the apartment, that would be much better.

Review collected in partnership with this hotel

Helpful?
Thank 970weix
Vicki Z, Front Office Manager at Ascott Maillen Shenzhen, responded to this review

It was a great pleasure having you stay at Ascott Maillen Shenzhen. Thank you for sharing your feedback about your stay experience with us .We look forward to welcoming you again. More 

Ascot, United Kingdom
Level Contributor
242 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed April 16, 2016

As other respondents have noted this hotel does have a good location. However the open plan blocks of rooms does mean if it raining (and it was torrential when I visited) you will get wet going to breakfast, or to check out. Rooms were fine, breakfast good, not sure about the open plan bath room but I was there on... More 

Helpful?
Thank Neil R
Vicki Z, Manager at Ascott Maillen Shenzhen, responded to this review

Thank you for choosing Ascott Maillen Shenzhen and sharing you experience with us. Look forward to welcome you in future. More 

Callander, United Kingdom
Level Contributor
57 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed April 9, 2016 via mobile

This is an absolute gem of a hotel! Tucked away above Sea world (not an aquarium) A shopping and eating tourist spot until mid evening and a den of good natured iniquity by night. Exceptionally helpful staff at the hotel. Boutique feel with 5 star delivery! My room with balcony was fabulous. A bed my 6ft 6" other half could... More 

Helpful?
Thank Darthgill
Vicki Z, Manager at Ascott Maillen Shenzhen, responded to this review

Thank you for your sharing. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage.... More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 1, 2016 via mobile

Stayed for 2 days on business trip. The hotel location is a short walk from Sea world that is the town centre. The hotel has a quirky design that probably appeals to some visitors. It is not of conventional quality and layout I expect from a luxury hotel. The hotel is in need of updating and repair and is a... More 

Helpful?
Thank Zulfiqar H
Vicki Z, Manager at Ascott Maillen Shenzhen, responded to this review

Thank you for your sharing.From all of us at Ascott Maillen Shenzhen, we look forward to welcoming you again at any one of our serviced residences. More 

Boulder, CO
Level Contributor
151 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed March 23, 2016

My visit to the Ascott Maillen was for a one night stay. A bit of an odd choice, but our travel coordinator got a good deal (I think). While the location is out of the way, it is close to the Shekou walking area, restaurants, bards and nightlife, so in that way I was happy to stay. Also close to... More 

Helpful?
Thank BoulderTravelers5
Vicki Z, Manager at Ascott Maillen Shenzhen, responded to this review

Thank you for you staying with us and sharing your comments!. Look forward to welcome you again in future. More 

Singapore, Singapore
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 23, 2016

We chose this hotel, purely because its architecture. it sits in a hill and clever in using natural contour in creating spatial experience. Great room and around the hotel compound. which is actually a serviced apartment. the hotel room is very limited. and we booked a private van from the hotel, driver ablate speaks a bit of english, comes with... More 

Helpful?
Thank relan168
Vicki Z, Manager at Ascott Maillen Shenzhen, responded to this review

Thank you for your sharing your experience with us. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you... More 

Beckermet, United Kingdom
Level Contributor
63 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed March 18, 2016

I have stayed long term in the hotel apartments on two occasions in 2012 and 2013 during which time myself and my colleagues persistently complained about the quality and speed of the internet service which became non existent after 21:00, also the quality of TV picture and choice, the quality and choice of breakfast items and the fact that the... More 

Helpful?
Thank John Isaac J
Vicki Z, Manager at Ascott Maillen Shenzhen, responded to this review

Thank you for your sharing and I will forward your comments to the managment to look into how to improve that. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Ascott Maillen Shenzhen is a collection of ten blocks of luxury serviced residences and well-appointed boutique hotel rooms. Designed for international executives and their families, each private apartment is spacious with sophisticated and refined decor. The residence is located in the heart of Shekou's commercial district and offers access to the Maillen Club facilities and restaurants. Also easily accessible are the vast entertainment and commercial venues in the surrounding area like Sea World, New Times Square and Finance Centre. Take the subway from Sea World subway station to downtown Shenzhen or throughout the city and then hop over to Hong Kong using either the Shekou Ferry, or the Hong Kong-Shenzhen Western Corridor, a bridge which links Shenzhen to Hong Kong.Once home, relax in the sauna and take a dip in the indoor heated swimming pool. A welcome alternative to a hotel, the residence provides the opportunity to explore and discover the intricacies of Shenzhen and Hong Kong while indulging in a complete lifestyle experience at Ascott Maillen Shenzhen. ... more   less 

Additional Information about Ascott Maillen Shenzhen

Address: NO. 3 Yanshan Road, Shenzhen 518067, China
Location: China > Guangdong > Shenzhen > Shekou
Price Range: $109 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ascott Maillen Shenzhen 4*
Number of rooms: 199
Reservation Options:
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Hotel Style:
#8 Business Hotel in Shenzhen
#27 Luxury Hotel in Shenzhen
#27 Best Value Hotel in Shenzhen
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