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Ascott Maillen Shenzhen

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#28 of 2,672 Hotels in Shenzhen
Certificate of Excellence
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Ascott Maillen Shenzhen
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114 Reviews from our TripAdvisor Community

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Showing 73: English reviews
Hong Kong, China
Reviewed 4 weeks ago

Comfortable, well furnished room with nice surroundings, staff are a bit cool but efficient in checking in & checking out service. Proximity to the scenic spot, Sea World of Shekou, makes the apartment highly rated.

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Helpful?
Thank Xiao Yan H
Vicki Z, Front Office Manager at Ascott Maillen Shenzhen, responded to this review

Thank you very much for taking the time to tell us about your recent stay and we are delighted to know that your stay with us is an excellent one. Your feedback will be shared with the entire team at Ascott Maillen Shenzhen. We look forward to welcoming you again to stay with us at Ascott Maillen Shenzhen.

Copenhagen, Denmark
Reviewed 5 weeks ago

The 4 most important stay requirements Shower, bed, internet and environment are fulfilled. On top of that the location is walking distance to a rich variety of restaurants and cafes. All rooms have undisturbed green view.

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Helpful?
Thank bent143
Vicki Z, Front Office Manager at Ascott Maillen Shenzhen, responded to this review

Thank you very much for taking the time to tell us about your recent stay and we are delighted to know that your stay with us is an excellent one. Your feedback will be shared with the entire team at Ascott Maillen Shenzhen. We look forward to welcoming you again to stay with us at Ascott Maillen Shenzhen.

Hamburg, Germany
Reviewed November 2, 2016

I have stayed there for the 10th time now within the last 1.5 years. As always it was a great pleasure to be there. The service is good and the breakfast provides a decent choise of fresh bread, scrambled eggs or fruits. I look forward to get back there soon.

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Helpful?
Thank jenss537
Vicki Z, Front Office Manager at Ascott Maillen Shenzhen, responded to this review

Thank you very much for taking the time to tell us about your recent stay and we are delighted to know that your stay with us is an excellent one. Your feedback will be shared with the entire team at Ascott Maillen Shenzhen. We look forward to welcoming you again to stay with us at Ascott Maillen Shenzhen.

Hobart, Australia
Reviewed October 11, 2016 via mobile

I stay at the Ascott regularly over the last 3 years and I always enjoy it as it's just far away from noise of busy roads ,staff friendly and helpful. Unfortunately they don't do room service but you can ring out and get deliveries as they have a folder in the rooms with local take outs in English. Sea World...

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Helpful?
Thank Snoop1968
Vicki Z, Front Office Manager at Ascott Maillen Shenzhen, responded to this review

Thank you very much for taking the time to tell us about your recent stay and we are delighted to know that your stay with us is an excellent one. Your feedback will be shared with the entire team at Ascott Maillen Shenzhen. We look forward to welcoming you again to stay with us at Ascott Maillen Shenzhen.

Dollard-des-Ormeaux
Reviewed October 11, 2016

This hotel and rental apartment complex was a real gem for their service, room cleanliness and size as well as a wonderful choice of foods and great bar setting. The apartment options let you enjoy washer and dryer in the room.

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Helpful?
Thank Claude B
Vicki Z, Front Office Manager at Ascott Maillen Shenzhen, responded to this review

Thank you very much for taking the time to tell us about your recent stay and we are delighted to know that your stay with us is an excellent one. Your feedback will be shared with the entire team at Ascott Maillen Shenzhen. We look forward to welcoming you again to stay with us at Ascott Maillen Shenzhen.

Reviewed September 2, 2016 via mobile

Maintenance is surely not enough, every interior element tear out . Not so convenient, but overall quite clean. Tea bags in the room was expired for 1 year already, that was totally unacceptable. Tea bags stick to each other, disgusting. Bathroom shower very strong and comfortable.

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Helpful?
Thank Janice W
Vicki Z, Front Office Manager at Ascott Maillen Shenzhen, responded to this review

Dear guests, Thank you for stayed in Ascott Maillen Shenzhen! We are sorry for the unacceptable details. We looking forward to welcome you again.

Portland, Oregon
Reviewed July 25, 2016

This hotel is in a very desirable location..just a walk away from Sea World and the ferry (and you can buy ferry tickets at the front desk). The hotel is very nice and the front desk is manned around the clock. The breakfast is very good from a western perspective.

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Helpful?
Thank barry a
Vicki Z, Front Office Manager at Ascott Maillen Shenzhen, responded to this review

Thank you very much for taking the time to tell us about your recent stay and we are delighted to know that your stay with us is an excellent one. Your feedback will be shared with the entire team at Ascott Maillen Shenzhen. We look forward to welcoming you again to stay with us at Ascott Maillen Shenzhen.

Hamburg, Germany
Reviewed July 25, 2016

I have stayed now 10x times at this place over the recent months and never got disappointed. The rooms are spacious, the service is good and fast and the bread choises you get for breakfast are just delicious. Once or twice I hade something which didn't meet my expectations but these things were changed and corrected so quickly that it...

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Helpful?
Thank jenss537
Vicki Z, Front Office Manager at Ascott Maillen Shenzhen, responded to this review

Thank you very much for taking the time to tell us about your recent stay and we are delighted to know that your stay with us is an excellent one. Your feedback will be shared with the entire team at Ascott Maillen Shenzhen. We look forward to welcoming you again to stay with us at Ascott Maillen Shenzhen.

Reviewed June 30, 2016 via mobile

Stayed 5 days in D block, my 4th stay. The room faced east and was very quiet. We were staying out late and sleeping all day, so this was welcome. Air con in the room was a bit warm, but not a big problem. The grounds are largely concreted, which is warm in summer. The corridors are also quite hot,...

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Helpful?
Thank Hippodribble
Vicki Z, Front Office Manager at Ascott Maillen Shenzhen, responded to this review

We are glad to hear compliments of Ascott Maillen Shenzhen. Your kind words will be shared with the Residence Manager. Receiving such feedback from residents like yourself inspire us to continually improve our service delivery. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again at any one of our...

Shanghai
Reviewed June 22, 2016

The place is quiet and very good for rest. The services are quite good. You can have good breath because it's close to the mountain. If there are more trees in the apartment, that would be much better.

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Helpful?
Thank 970weix
Vicki Z, Front Office Manager at Ascott Maillen Shenzhen, responded to this review

It was a great pleasure having you stay at Ascott Maillen Shenzhen. Thank you for sharing your feedback about your stay experience with us .We look forward to welcoming you again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Free Parking
  • Business Center with Internet Access
Official Description (provided by the hotel)
Ascott Maillen Shenzhen is a collection of ten blocks of luxury serviced residences and well-appointed boutique hotel rooms. Designed for international executives and their families, each private apartment is spacious with sophisticated and refined decor. The residence is located in the heart of Shekou's commercial district and offers access to the Maillen Club facilities and restaurants. Also easily accessible are the vast entertainment and commercial venues in the surrounding area like Sea World, New Times Square and Finance Centre. Take the subway from Sea World subway station to downtown Shenzhen or throughout the city and then hop over to Hong Kong using either the Shekou Ferry, or the Hong Kong-Shenzhen Western Corridor, a bridge which links Shenzhen to Hong Kong.Once home, relax in the sauna and take a dip in the indoor heated swimming pool. A welcome alternative to a hotel, the residence provides the opportunity to explore and discover the intricacies of Shenzhen and Hong Kong while indulging in a complete lifestyle experience at Ascott Maillen Shenzhen. ... more   less 

Additional Information about Ascott Maillen Shenzhen

Address: No.3 Yanshan Road, Shenzhen 518067, China
Location: China > Guangdong > Shenzhen > Shekou
Price Range: $119 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ascott Maillen Shenzhen 4*
Number of rooms: 199
Reservation Options:
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Hotel Style:
#8 Business Hotel in Shenzhen
#28 Luxury Hotel in Shenzhen
#39 Best Value Hotel in Shenzhen
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Questions & Answers

Here's what travelers have asked, with answers from Ascott Maillen Shenzhen staff and other travelers.
1 question
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Questions? Get answers from Ascott Maillen Shenzhen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All floors are "none smoking" but ask for 5-7 floor as they make exceptions.”
 of 5 bubbles bent143, 5 weeks ago | Read review
“higher floor better”
 of 5 bubbles relan168, Mar 23, 2016 | Read review
“Ask for higher floor rooms”
 of 5 bubbles Ravi82, May 18, 2015 | Read review
“Higher floors have nice views.”
 of 5 bubbles EuroBen, Nov 13, 2014 | Read review
“I am sure every room would be acceptable.”
 of 5 bubbles alanp311, Aug 12, 2014 | Read review
5 of 5
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