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Ascott Maillen Shenzhen

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Traveler (53)
Room & Suite (27)
Dining (7)
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Overview
  • Excellent51%
  • Very good38%
  • Average8%
  • Poor1%
  • Terrible2%
Travelers talk about
“sea world”(20 reviews)
“quiet area”(3 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Reviews (148)
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51
33
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All reviewssea worldtwo bedroom apartmentquiet areahkg airportgym and swimming poolmain buildingrestaurants and barsfree upgradefree breakfastnice hotelstayed nightsfavorite hotelbooked this hotelclean roomsferry terminalbusiness hotelother hotels
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1 - 5 of 100 reviews
Reviewed 1 week ago via mobile

I totally recommend this hotel. Nice western style building & rooms, clean rooms and good breakfast. I would have given 5 "starts" if check in process would have been smoother and if there would have been mini bar in my studio type room... It would...More

Thank Fred_Bulsara
Reviewed April 22, 2018

The room size is ok. Beds are hard but the pillows are good. Strange bathroom with washing outside in the room. You dont want to share the room with anyone else. A big balcony but nothing to sit on. If you leave early to airport...More

Thank Karin S
Response from Vicki Z, Front Office Manager at Ascott Maillen ShenzhenResponded April 23, 2018

Dear guest, We are sorry to hear about your disappointment with Ascott Maillen Shenzhen and that we could not make your stay more comfortable. Please allow us 3 working days while we look into your concern about the restaurant service. Once again, please accept our...More

Reviewed February 1, 2018

Room was very dark. Shower head did not work well. Lighting switches not practical. Dining room was closed to paying desks! I had to carry my food to my room as there was no room service and I had to return my dirty dishes to...More

Review collected in partnership with this hotel
Thank 689astridc
Response from Vicki Z, Front Office Manager at Ascott Maillen ShenzhenResponded February 3, 2018

We are sorry to hear about your disappointment with Ascott Maillen Shenzhen and that we could not make your stay more comfortable. As we are keen to make improvements to enhance our residents’ overall stay at our properties, I have shared your feedback with the...More

Reviewed January 15, 2018

I now staying at this hotel. I think hotel total level is average. Security is better than others. But there are a little far from down town. So it is not good to buy something near here. and it has troublesome to enter after pm...More

Review collected in partnership with this hotel
Thank shigekim2018
Response from Vicki Z, Front Office Manager at Ascott Maillen ShenzhenResponded January 17, 2018

Thank you very much for taking the time to tell us about your recent stay. We look forward to welcoming you again to stay with us at Ascott Maillen Shenzhen.

Reviewed January 15, 2018

Breakfast is very good: chinese and European orientated breakfast service, book at least 6th - 8th floor in order to get a phantasic view about Shekou. Gym and Swimming pool are very well maintained, easy to use and enjoyable. Overall, a very good Business hotel

Review collected in partnership with this hotel
Thank marc_nikutowski
Response from Vicki Z, Front Office Manager at Ascott Maillen ShenzhenResponded January 17, 2018

Thank you very much for taking the time to tell us about your recent stay. We look forward to welcoming you again to stay with us at Ascott Maillen Shenzhen.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar/Lounge
Free Parking
Hotel Amenities
Dry Cleaning
Meeting Rooms
Laundry Service
Free Parking
Business Center with Internet Access
Concierge
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Indoor pool
Tennis Court
Details
Price range
$119 - $170 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Shenzhen
#34 Luxury Hotel in Shenzhen
#191 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Details
Price range
$119 - $170 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Shenzhen
#34 Luxury Hotel in Shenzhen
#191 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
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Traveler (53)
Room & Suite (27)
Dining (7)
Pool & Beach (2)
Questions & Answers
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Room Tips
"I can not understand what I need to write this space. Pls teach us example"
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"Book via the official website for free breakfast and the lowest rate."
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"Avoid checking in at night as the way up from the MRT station is poorly lit and with few pedestrians."
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"It's okay"
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