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The Westin Shenzhen Nanshan

#11 of 2,327 Hotels in Shenzhen
Certificate of Excellence
No.9028-2 Shennan Road, Nanshan District, Shenzhen 518053, China
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407 Reviews from our TripAdvisor Community

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Showing 240: English reviews
Bow, New Hampshire, United States
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

I have stayed 4 times now in the Westin Nanshan and have nothing but good things to say. Well appointed rooms, excellent buffet for breakfast and lunch . Comfortable and relaxing rooftop terrace bar. A special mention for A. Valencia who provides special service level at the restaurant. She attends to your needs, appreciates your business and always is positive... More 

Helpful?
Thank David L
Chiang Mai, Thailand
Level Contributor
280 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed at the Westin Shenzhen several times, and it is one of my all-time favourite Starwood hotels, and quite possibly my favourite hotel in China. It’s a modern five-star hotel in a fantastic location directly above an international shopping mall and right on the Shenzhen Metro. For me it simply ticks all the boxes. Great international supermarket in... More 

Helpful?
Thank thespgtraveler
TheWestinShenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear thespgtraveler, Summer greetings from The Westin Shenzhen Nanshan. Thank you so much for your recent stay at The Westin Shenzhen Nanshan and taking your precious time sharing your feedback with us. My team and I are extremely inspired reading your kind compliments. Your detailed descriptions in terms of The Westin Shenzhen Nanshan’s signature facilities and services are the best... More 

Shenzhen, China
Level Contributor
67 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed June 17, 2016

Westin is right in the MIDDLE of Shenzhen meaning you can reach all areas within 20 minutes by car in normal traffic and this is probably one of the best attributes of this hotel. On the higher floors you have amazing views of Shenzhen and surroundings. Shopping Mall with all foreign brands at the bottom of the hotel as well... More 

Helpful?
1 Thank DMEG86
TheWestinShenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear EMEG86, Summer greetings from The Westin Shenzhen Nanshan. Thank you so much for your recent stay at The Westin Shenzhen Nanshan and taking your precious time to share your feedback on Trip Advisor. My colleagues and I are truly motivated from your comments and glad to know you enjoyed our overall service and facilities, especially our signature The Westin... More 

Mandaluyong, Philippines
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed June 8, 2016

Great hotel for both business and leisure. Stayed a couple of nights for a business trip. Rooms and service were top notch. The hotel is directly connected to the mall. It is also just right across the window of the world theme park. Food was very good and not so expensive. The staff was very warm and friendly. Had a... More 

Helpful?
Thank LaBatterie
TheWestinShenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear LaBatterie, Summer greetings from The Westin Shenzhen Nanshan. Thank you very much for your recent stay in The Westin Shenzhen Nanhan and taking your precise time to share your valued comments on the Trip Advisor. My team and I are truly motivated and inspired from your kind compliments, in particular regarding our Hotel facilities and services. I am extremely... More 

Hong Kong, China
Level Contributor
25 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 29, 2016

We had a pleasant one night stay here. The room was large and well appointed, with good views over Window on the World. Very easy to access from the MTR. The breakfast spread was varied and good, although some items were cold. Will consider staying here again next time.

Helpful?
Thank zeltergiset
TheWestinShenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear zeltergiset, Summer greetings from The Westin Shenzhen Nanshan. Thank you so much for your recent stay at The Westin Shenzhen Nanshan and taking your precious time to share your feedback on TripAdvisor. It’s our pleasure to learn that you had an excellent overall stay experience with us, your positive comments are highly appreciated. I am glad that you are... More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 21, 2016 via mobile

May be few person knows there are three rest at Westin Shenzhen, since the 5 Senses rest is not easy to found, but it's an experience that I suggest. It's an high level chinese cucine with fantastic person working there.

Helpful?
Thank Piero D
TheWestinShenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Piero D, Warmest greetings from The Westin Shenzhen Nanshan. Thanks a lot for dining at our Chinese Restaurant, Five Sen5es and sharing your precious dining experience with us! It is thrilling to know the flavor and taste of food and our inspiring service team left you impressed. Five Sen5es, a contemporary Cantonese restaurant with traditional yet elegant Chinese elements,... More 

1 review
2 of 5 stars Reviewed May 16, 2016

I recently spent a week in the Westin Shenzhen the first two nights were Ok the room clean and food OK, I travel for work and spend all day in factories so do not want to isolate myself in my room in the evening, I paid extra for a larger room and access to the Business lounge, I finished work... More 

Helpful?
Thank Andrew R
TheWestinShenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Andrew R, Summer greeting from The Westin Shenzhen Nanshan. Thank you so much for your recent stay at The Westin Shenzhen Nanshan and taking your precious time sharing your feedback with us. I do appreciate your valued comments regarding to the Westin Executive Club experience. We will continue to improve including the personalized requirements, especially in Westin Executive Club... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 9, 2016

My trips to Shenzhen China has become a routine journey in the past two years. I choose to stay at the Westin Shenzhen because from the first welcome to the last farewell, I receive nothing but the warmest, sincerest, courtliest gesticulation and services from all levels of staff. The kindness of the staff and the assurance that their guests receive... More 

Helpful?
1 Thank Ike M
TheWestinShenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Ike M Greetings from The Westin Shenzhen Nanshan. Thank you again for choosing The Westin Shenzhen Nanshan and for sharing your valuable experience on your recent stay with us. I am extremely delighted to hear your kind compliments. As you mentioned the welcome and last farewell is the reason why you choose to stay in The Westin Shenzhen Nanshan.... More 

Messina, Italy
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 4, 2016

I use to stay many nights per year in the last 10 years. This is the place I stay all time I go Shenzhen in Business Trip. The atmosphere is very good, the service excellent. Everybody do their best to let you feel special and at home. It is very nice all time I back recognize they remember my name,... More 

Helpful?
Thank Angelo R
TheWestinShenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Angelo R, Greetings from The Westin Shenzhen Nanshan. Thank you very much for choosing the Westin Shenzhen Nanshan and for sharing your valuable experience on your recent stay with us. My colleagues and I appreciate your kind compliments on our overall services and facility. Your ten-year continuously loyalty is the reason we keep providing a high level of service... More 

Adelaide, Australia
1 review
5 of 5 stars Reviewed April 26, 2016

One of the best hotels I have stayed in! The friendly staff made our stay most enjoyable and the Grange Grill WOW, what a restaurant from the amazing views to the delicious food and great service. Thanks again Westin Shenzhen team for making our stay most enjoyable.

Helpful?
Thank Jimmav68
TheWestinShenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Jimmav68, Greetings from The Westin Shenzhen Nanshan. Thank you very much for your recent stay in The Westin Shenzhen Nanhan and taking your precise time to share your valued comments on the Trip Advisor. My team and I are truly motivated and inspired from your great compliments, in particular with our fantastic associates and highly-ranking Grange Gill. I am... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Westin Shenzhen Nanshan ideally located in conjunction of business and recreation area, connected to upscale shopping complex with direct access to subway station. 350 inviting guest rooms and suites offer the signature Heavenly® Bed to ensure you start your day feeling rested and energized. You can unwind in the Heavenly Spa by Westin, recharge with a WestinWorkout, or enjoy free wireless high speed internet access. ... more   less 

Additional Information about The Westin Shenzhen Nanshan

Address: No.9028-2 Shennan Road, Nanshan District, Shenzhen 518053, China
Location: China > Guangdong > Shenzhen > Shenzhen High-tec Industrial Park
Price Range: $163 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Shenzhen Nanshan 5*
Number of rooms: 350
Reservation Options:
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Also Known As:
The Westin Shenzhen Nanshan Hotel Shenzhen
Hotel Style:
#9 Spa Hotel in Shenzhen
#9 Business Hotel in Shenzhen
#11 Luxury Hotel in Shenzhen
#46 Best Value Hotel in Shenzhen
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