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The Westin Shenzhen Nanshan

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No.9028-2 Shennan Road, Nanshan District, Shenzhen 518053 China
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (731)
Dining (94)
Room & Suite (47)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Shenzhen Nanshan
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#23 of 3,199 hotels in Shenzhen
Location
Cleanliness
Service
Value
Travelers' Choice
The Westin Shenzhen Nanshan ideally located in conjunction of business and recreation area, connected to upscale shopping complex with direct access to subway station. 350 inviting guest rooms and suites offer the signature Heavenly® Bed to ensure you start your day feeling rested and energized. You can unwind in the Heavenly Spa by Westin, recharge with a WestinWorkout, or enjoy free wireless high speed internet access.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Restaurant
Babysitting
Highchairs available
Airport transportation
Parking garage
Wifi
Outdoor pool
Fitness / spa locker rooms
Sauna
Rooftop bar
Breakfast buffet
Happy hour
Kids' meals
Outdoor dining area
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot bath
Foot massage
Full body massage
Head massage
Massage
Neck massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
Sun loungers / beach chairs
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Room service
Minibar
Flatscreen TV
Bath / shower
Safe
Sofa
Telephone
VIP room facilities
Bottled water
Clothes rack
Iron
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
City View
Languages Spoken
English, Chinese
Hotel links
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1078Reviews4Q+A95Room tips
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Popular mentions
Jinwon Park wrote a review Apr 2021
1 contribution
I've stayed in Westin Nanshan a week. Hotel is close to the station and shopping mall. It is comfortable to stay and go to other place. Also Staffs are so kind all the times. Thank you Bella, Lilian and Karen.
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Review collected in partnership with 单个酒店
Date of stay: April 2021Trip type: Traveled on business
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Response from Daisy Huang, Owner at The Westin Shenzhen Nanshan
Responded Apr 25, 2021
Thank you very much for staying at The Westin Shenzhen Nanshan. We are delighted to see your recognition of our work. We are committed to providing a personalized, intuitive, and revitalized Westin experience, and with your trust in us, we will continue to strive to deliver quality service to every guest. The Westin Shenzhen Yitian looks forward to seeing you again!
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1340384657 wrote a review Feb 2021
Shenzhen, China11 contributions
+1
I'm a Titanium Elite member of Marriott Hotel Group. Now I want to express my personal thanks to The Westin Shenzhen Nanshan Hotel because of the unforgettable experience during my last stay. 1) Presidential suite upgrade and Valentine’s Day decoration by Felix Hu who is the Director of Operations. 2) Welcome fruits and roses preparation before I checked in. 3) The warmest services were provided in VIP club lounge, such as: personal favorite breakfast preparation and special Valentine’s cocktails offering for me and my wife by Niki Qu who is the club lounge assistant. Happy New Year and I promise I will come back soon! Paul
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Date of stay: February 2021Trip type: Traveled with family
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Response from Daisy Huang, Owner at The Westin Shenzhen Nanshan
Responded Feb 18, 2021
Thank you very much for staying at The Westin Shenzhen Nanshan.We are delighted to see your recognition of our work. We are committed to providing a personalized, intuitive, and revitalized Westin experience, and with your trust in us, we will continue to strive to deliver quality service to every guest. The Westin Shenzhen Yutian looks forward to seeing you again!
Read more
JCC wrote a review Nov 2020
Taipei, Taiwan2 contributions
Stayed at Westin nanshan Shenzhen only night and got the best concierge service ever in my life! Paul at concierge booked me a taxi after I tried on my app for 20mins. I left suitcase in the trunk of taxi and only realized it after 11hrs on the way to airport!!!! Paul used his connections found me the suitcase so I got it just in time for my flight. Can’t believe it but it happened. Can’t thank you more Paul!
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Date of stay: November 2020Trip type: Traveled on business
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Response from Daisy Huang, Owner at The Westin Shenzhen Nanshan
Responded Nov 20, 2020
Thank you very much for staying at the Westin Shenzhen Nanshan and for your kind comments.We are committed to providing personalized, intuitive and dynamic Westin experience, and with your trust, we will continue to make progress, always ready to bring quality service to every guest.
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Sky Shen wrote a review Nov 2020
4 contributions1 helpful vote
The Westin Shenzhen has the advantage of an excellent location with the Happy Valley and the Window of the World; it is well equipped and relatively new. However, there were some issues: some of the rooms smelled of smoke and the guest recognization department was not perfect. On this visit, I was fortunate enough to stay in one of the 23 suites and was able to get a feel for the overall changes at Westin since the new lobby manager, Season, took over. Westin is a business style hotel. When I came to suite 23, I had one feeling: the ultimate view. The 270-degree floor-to-ceiling windows in the living room look out on both Pleasant Valley and Window of the World at the same time. The bedroom window is even more amazing: you can see all the windows from the balcony and even the show. The room spares were the usual three piece set, and another welcome fruit upon check-in that felt of the highest order. The only problem is that there is only one phone in the room, so it is not very convenient to make phone calls in the living room. The lounge has been upgraded to include a breakfast menu, which is specially prepared for Halloween. The lounge's breakfast menu is quite complete, but the egg dishes require communication with the lounge staff, and the omelets take longer to make. The lounge is recommended for the relative quietness, although if you have enough time and don't really care about the environment you can still enjoy the breakfast first floor. The gym is as clean as ever. You can feel that the whole hotel has a new feeling of service. The hotel should have recruited a lot of interns, the front desk business and guest service is not very skilled, but the future is promising. All in all, as a business hotel, Westin has had its fair share of successes. Under the leadership of the new manager Season and the new guest team, I hope Westin will have a new light and a bright future.
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Date of stay: November 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from Daisy Huang, Owner at The Westin Shenzhen Nanshan
Responded Nov 11, 2020
Dear guest:We are very glad to see your recognition of our work. We will strengthen and improve the hardware facilities in the guest rooms. At the same time, we will continue to strengthen the staff training and improve the service level. We are committed to providing a personalized, intuitive and vibrant Westin experience. With your trust, we will keep forging ahead and always be ready to bring quality service to every guest. The Westin Shenzhen Nanshan Hotel is looking forward to your visit again!
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SimonC wrote a review Oct 2020
2 contributions
The Westin Executive Lounge service is good. Mr Niki Qu and Maggie Ma provided excellent service, with warm hospitality. Feel like home! The outdoor swimming pool is also good. Date:2020/10/11 at Shenzhen China
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Review collected in partnership with 单个酒店
Date of stay: October 2020Trip type: Traveled on business
Helpful
Share
Response from Daisy Huang, Owner at The Westin Shenzhen Nanshan
Responded Feb 23, 2021
Thank you very much for staying at The Westin Shenzhen Nanshan.We are delighted to see your recognition of our work. We are committed to providing a personalized, intuitive, and revitalized Westin experience, and with your trust in us, we will continue to strive to deliver quality service to every guest. The Westin Shenzhen Yutian looks forward to seeing you again!
Read more
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PRICE RANGE
$115 - $214 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
深圳威斯汀酒店, 益田威斯汀, the westin shenzhen nanshan hotel shenzhen
LOCATION
ChinaGuangdongShenzhenShenzhen High-tec Industrial Park
NUMBER OF ROOMS
350
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Frequently Asked Questions about The Westin Shenzhen Nanshan
Which popular attractions are close to The Westin Shenzhen Nanshan?
Nearby attractions include Happy Valley of Shenzhen (0.3 miles), Shenzhen Window of the World (0.3 miles), and Shenzhen International Garden and Flower Expo Park (0.6 miles).
What are some of the property amenities at The Westin Shenzhen Nanshan?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at The Westin Shenzhen Nanshan?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Westin Shenzhen Nanshan?
Guests can enjoy a rooftop bar, an on-site restaurant, and an outdoor dining area during their stay.
Is parking available at The Westin Shenzhen Nanshan?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to The Westin Shenzhen Nanshan?
Conveniently located restaurants include Five Sen5es at The Westin Shenzhen Nanshan, Grange Grill at The Westin Shenzhen Nanshan, and Seasonal Tastes at The Westin Shenzhen Nanshan.
Are there opportunities to exercise at The Westin Shenzhen Nanshan?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does The Westin Shenzhen Nanshan have an airport shuttle?
Yes, The Westin Shenzhen Nanshan offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Westin Shenzhen Nanshan?
Yes, dry cleaning and laundry service are offered to guests.
Does The Westin Shenzhen Nanshan offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Westin Shenzhen Nanshan?
The staff speaks multiple languages, including English and Chinese.