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The Westin Shenzhen Nanshan

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#12 of 2,331 Hotels in Shenzhen
Certificate of Excellence
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416 Reviews from our TripAdvisor Community

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Showing 247: English reviews
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 days ago NEW

Westin is known for luxury but what sets you apart is your ever helpful staff. Right from bellboys to the manager - I am impressed. I would like to specially mention the name of Andrea, she is a fantastic lady, her travel tips were spot on and I could venture out with ease. Thank you very much everyone for making... More 

Helpful?
Thank Swapnil S
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Great service and a lovely room, very comfortable and well appointed. Lots of things close by in mall, very modern. Accessible to lots of venues close by via good taxi service from hotel. Short distance via taxi to Hong Kong by road or ferry terminal along coast. Easy distance to airport. Will definitely return.

Helpful?
Thank QuinlanMAQ
Suva
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Really enjoyed my stay at the Westin Shenzhen Nanshan. Stayed in the Club Room. Was really awesome experience. Will surely return back to this hotel if I have to travel back. Very helpful Front Office Manager (Jerome Caillet). Really looked after us very well.

Helpful?
Thank Amitesh K
TheWestinShenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Amltesh K, Suva, Sunny greetings from The Westin Shenzhen Nanshan. Thank you very much for your recent stay at The Westin Shenzhen Nanshan and taking your precious time to share your feedback on Trip Advisor. I am delighted to hear that you had a great experience with our Westin Executive Club rooms and I do believe Westin Executive Club... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

With over 50 nights at the Westin Shenzhen just this year, I consider this place my home away from home. Andrea Valencia always makes staying here a joy as well as Nhatalia and Jerome. Mark the bartender always knows my drink mood whether it be a Scotch neat or an ice cold beer. Great place for business travelers. Safe and... More 

Helpful?
Thank Frankie J
TheWestinShenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Frankle J, Sunny greetings from The Westin Shenzhen Nanshan. Thank you very much for your recent stay at The Westin Shenzhen Nanshan and taking your precious time to share your feedback on Trip Advisor. My team and I are extremely inspired by reading your kind compliments regarding your recent experience. I am so glad to hear that a number... More 

Hong Kong, null, Hong Kong
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very convenient! It takes about 30 mins ride by metro from Lowu Station! Walking distance to Window of the World! A shopping mall connected to hotel, u don't need umbrella on rainy day! The mall full of restaurants with different Chinese cuisine! I stayed in Junior Suite! The size was reasonable and good design! The Living area was comfortable with... More 

Helpful?
Thank Stevesin
TheWestinShenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Stevesln, Sunny greetings from The Westin Shenzhen Nanshan. Thank you so much for your recent stay at The Westin Shenzhen Nanshan and taking your precious time to share your feedback on Trip Advisor. My team and I are extremely inspired by reading your kind compliments. The Westin Shenzhen Nanshan takes advantage of our central location in Nanshan District and... More 

Hong Kong, China
Level Contributor
160 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Hotel is easily accessible via the Metro. However, there are some problems for first-timers. Can find the mall (which connects to the hotel) after turning into the metro exit but there is no clear signs on where the Westin is and fact that Westin is on L2 while metro is on B2. Luckily found a small hidden directory. Secondly, the... More 

Helpful?
Thank caslee10
TheWestinShenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Caslee 10, Summer greetings from The Westin Shenzhen Nanshan. Thank you so much for your recent stay at The Westin Shenzhen Nanshan and taking your precious time to share your feedback on Trip Advisor. My colleagues and I appreciate your kind compliments on our services and facilities, in particular with room setup, guest services and our Concierge team. We... More 

Chicago, Illinois
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago

I've been in a lot of places & hotels around the world, and to me the big differentiator is always the people. Yes, they make the difference. At the Westin Shenzhen in particular one person got my attention, her name is Andrea Valencia Jaramillo. She was always asking if I would need something, and making sure I was feeling home!... More 

Helpful?
Thank calbrecht7
TheWestinShenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear Calbrecht7, Summer greetings from The Westin Shenzhen Nanshan. Thank you so much for your recent stay at The Westin Shenzhen Nanshan and taking your precious time to share your feedback on Trip Advisor. My team and I are extremely inspired by reading your kind compliments. The Westin Shenzhen Nanshan boasts a stylish lifestyle and the dynamic concept of “For... More 

Bow, New Hampshire, United States
Level Contributor
4 reviews
5 of 5 stars Reviewed July 23, 2016 via mobile

I have stayed 4 times now in the Westin Nanshan and have nothing but good things to say. Well appointed rooms, excellent buffet for breakfast and lunch . Comfortable and relaxing rooftop terrace bar. A special mention for A. Valencia who provides special service level at the restaurant. She attends to your needs, appreciates your business and always is positive... More 

Helpful?
Thank David L
TheWestinShenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear David L, Summer greetings from The Westin Shenzhen Nanshan. Thank you so much for your recent stay at The Westin Shenzhen Nanshan and taking your precious time to share your feedback on Trip Advisor. I am delighted to hear that you had a great experience with our contemporary guest rooms, signature SuperFoods buffet and must-not-miss rooftop terrace bar. The... More 

Chiang Mai, Thailand
Level Contributor
282 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
5 of 5 stars Reviewed July 14, 2016

I have stayed at the Westin Shenzhen several times, and it is one of my all-time favourite Starwood hotels, and quite possibly my favourite hotel in China. It’s a modern five-star hotel in a fantastic location directly above an international shopping mall and right on the Shenzhen Metro. For me it simply ticks all the boxes. Great international supermarket in... More 

Helpful?
Thank thespgtraveler
TheWestinShenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear thespgtraveler, Summer greetings from The Westin Shenzhen Nanshan. Thank you so much for your recent stay at The Westin Shenzhen Nanshan and taking your precious time sharing your feedback with us. My team and I are extremely inspired reading your kind compliments. Your detailed descriptions in terms of The Westin Shenzhen Nanshan’s signature facilities and services are the best... More 

Shenzhen, China
Level Contributor
66 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed June 17, 2016

Westin is right in the MIDDLE of Shenzhen meaning you can reach all areas within 20 minutes by car in normal traffic and this is probably one of the best attributes of this hotel. On the higher floors you have amazing views of Shenzhen and surroundings. Shopping Mall with all foreign brands at the bottom of the hotel as well... More 

Helpful?
1 Thank DMEG86
TheWestinShenzhen, General Manager at The Westin Shenzhen Nanshan, responded to this review

Dear EMEG86, Summer greetings from The Westin Shenzhen Nanshan. Thank you so much for your recent stay at The Westin Shenzhen Nanshan and taking your precious time to share your feedback on Trip Advisor. My colleagues and I are truly motivated from your comments and glad to know you enjoyed our overall service and facilities, especially our signature The Westin... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Westin Shenzhen Nanshan ideally located in conjunction of business and recreation area, connected to upscale shopping complex with direct access to subway station. 350 inviting guest rooms and suites offer the signature Heavenly® Bed to ensure you start your day feeling rested and energized. You can unwind in the Heavenly Spa by Westin, recharge with a WestinWorkout, or enjoy free wireless high speed internet access. ... more   less 

Additional Information about The Westin Shenzhen Nanshan

Address: NO.9028 2 Shennan Road, Shenzhen 518053, China
Location: China > Guangdong > Shenzhen > Shenzhen High-tec Industrial Park
Price Range: $164 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Shenzhen Nanshan 5*
Number of rooms: 350
Reservation Options:
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Also Known As:
The Westin Shenzhen Nanshan Hotel Shenzhen
Hotel Style:
#9 Business Hotel in Shenzhen
#9 Spa Hotel in Shenzhen
#12 Luxury Hotel in Shenzhen
#48 Best Value Hotel in Shenzhen
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