We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Hyatt Shenzhen

Save
Share
Traveler (452)
Room & Suite (145)
Dining (46)
Overview
No.1881 Bao'an South Road, Luohu District, Shenzhen 518001 China See on map
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
Reviews (835)
Filter reviews
451 results
Traveler rating
301
107
26
8
9
Traveler type
Time of year
LanguageEnglish
More languages
301
107
26
8
9
Show reviews that mention
All reviewsthe penthousegreat hotelmixc malltop floorhigh end mallthe club loungerain showercorner roomdiamond memberguest roomsbreakfast buffethk borderfitness centerf brooms are spaciousbusiness travelchinese restaurant
FilterEnglish
Updating list...
1 - 5 of 451 reviews
Reviewed 2 weeks ago

if you like a clean clinical look then this is the place for you high up at the top of a sky scraper its cool and very impressive,its hard to feel comfortable as we felt like we were in a very fancy office building waiting...More

Review collected in partnership with Hyatt Hotels
Thank Evan007007
Response from Grand-Hyatt-Shenzhen, Director of Operations at Grand Hyatt ShenzhenResponded 1 week ago

Dear Evan007007, Thank you for staying at Grand Hyatt Shenzhen and leaving us such a detailed review. We are very appreciative of the positive comments that you make about our “impressive” hotel and the experience on the Grand Club. If you like Hyatt, may join...More

Reviewed 4 weeks ago via mobile

I chose this hotel for a weekend city break and was excited to stay here. I was expecting a lot from this new five star hotel in Luohu, Shenzhen. We checked in in the lounge and for whatever reason it took forever which was really...More

Thank Marc M
Response from Grand-Hyatt-Shenzhen, Alex Chiang at Grand Hyatt ShenzhenResponded 4 weeks ago

Dear Marc M, Thank you for sharing your comments on your recent stay with us. Your feedback is very important to us. We pride ourselves on giving 100% every day to ensure that our guests’ needs are being met. I know that we have let...More

Reviewed August 10, 2018

Centrally located, attached to a high end mall, with several dining choices, in and around the hotel. Hotel is well kept, and the staff are very caring, and understands a business travellers needs. The lifts can be confusing sometimes, but kinda adds to teh experience.More

Review collected in partnership with Hyatt Hotels
Thank jksaha
Response from Grand-Hyatt-Shenzhen, Director of Operations at Grand Hyatt ShenzhenResponded August 13, 2018

Dear jksaha, Thank you for staying at Grand Hyatt Shenzhen and sharing your positive impression with us. We are happy to learn that you were sincerely cared for by our associates during your stay. We hope that made your stay even more comfortable. The lifts...More

Reviewed July 9, 2018

My wife and I recently spent a couple nights here while on vacation. We had spent some time in a couple of other hotels on the mainland, and really wanted something that was a little special. This Grand Hyatt came through. You check in on...More

Thank jimdeansmith
Response from Grand-Hyatt-Shenzhen, Director of Operations at Grand Hyatt ShenzhenResponded July 11, 2018

Dear jimdeansmith, Thank you for staying at Grand Hyatt Shenzhen. We are proud to learn that our hotel left you with a very “special” impression and made you and your wife a great time during your vacation. We are glad that our professional front desk...More

Reviewed July 1, 2018 via mobile

My boyfriend and I stayed for 1 night whilst on a weekend away in Shenzhen, we currently live in Hong Kong. Overall I would recommend this hotel and we had a great experience. Pros Staff -were really welcoming and friendly, English was good, called us...More

Thank NH54321
Response from Grand-Hyatt-Shenzhen, Director of Operations at Grand Hyatt ShenzhenResponded July 2, 2018

Dear Anonymous 451, Thank you for staying at Grand Hyatt Shenzhen and taking the time to share your recent stay experience with us. We are glad to learn that you and your boyfriend enjoyed the upgraded room and liked the design and facilities of the...More

View more reviews
About
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Fitness Center with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Air Conditioning
Airport Transportation
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Wheelchair access
Beachfront
Free Parking
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
471
Price range
$147 - $324 (Based on Average Rates for a Standard Room)
Also Known As
Grand Hyatt Shenzhen Hotel Shenzhen
Location
China > Guangdong > Shenzhen > Luohu Port
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
471
Price range
$147 - $324 (Based on Average Rates for a Standard Room)
Also Known As
Grand Hyatt Shenzhen Hotel Shenzhen
Location
China > Guangdong > Shenzhen > Luohu Port
Photos
Traveler (452)
Room & Suite (145)
Dining (46)
Pool & Beach (12)
Business Center & Event Rooms (3)
Nearby
Nearby HotelsSee all 2,974 hotels in Shenzhen
Shangri-la Hotel Shenzhen
2,864 reviews
.12 miles away
Hotel Kapok Shenzhen
111 reviews
.12 miles away
Baoxuan Hotel
11 reviews
.15 miles away
Modern Classic Hotel
20 reviews
.17 miles away
Nearby RestaurantsSee all 4,348 restaurants in Shenzhen
1881 Chinese Restaurant - Grand Hyatt Shenzhen
55 reviews
.04 miles away
The Show Kitchen - Grand Hyatt Shenzhen
28 reviews
.02 miles away
JiangNan ChuZi (WanXiangCheng)
18 reviews
.21 miles away
DaLiang MuMiZhou
24 reviews
.15 miles away
Nearby AttractionsSee all 549 attractions in Shenzhen
Kingkey 100
212 reviews
.30 miles away
Shenzhen Museum
170 reviews
.68 miles away
Luohu Commerical City (Lo Wu Shopping Plaza)
994 reviews
.36 miles away
DongMenTing MeiShiCheng
82 reviews
.70 miles away
Questions & Answers
Ask a question
Aliceteo6576
August 22, 2018|
AnswerShow all 2 answers
Response from jksaha | Reviewed this property |
Built in the wc's Japanese with wash and dry.
0
Votes
Tina D
August 23, 2016|
AnswerShow all 4 answers
Response from 33Kim633 | Reviewed this property |
Not pretty sure, I did not try to find this service near the hotel.
0
Votes
Google Translation
Room Tips
"loud music coming from the outside of 16th floor room when I was working at 8:00 pm. they promptly moved me..."
Read review
"Corner room #1918 was huge with great views of the city and the Hong Kong border."
Read review
"take a higher floor to have the full view, either of the mountains or the cityscape."
Read review
"if facing the mountains, be sure to not be opposite the apartment block."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing